Was so looking forward to having a great dinner here as we frequent Burns. We ordered drinks which came at all different times. Dinner was ordered and again our dinners came out at all different times. We never complained but we knew this wasn't right. We go to pay the bill as we were out for business and they told us the system was down. Manager told us we needed to go to the ATM or stay for 20 minutes longer. We were treated terribly and will definitely not be back. Food was just alright, service was terrible. So disappointed !!!! read more

Awesome Place for Happy Hour and a nice evening out in Naples. A large group of our Wine Tasters Club Members were recently Hosted by Manager Billy and his wonderful team and the Food, Drinks, Music, Atmosphere, and above all, Service were beyond our expectations. Great open air lounge with seating outside, yet a nice cool space to relax and listen to music on the inside. The menu has a variety of great appetizers to choose from with attractive Happy Hour pricing. We had the Salmon crustini appetizer and it was Outstanding. A variety of other sliders, fresh tacos, Mediterranean style dishes are also on the menu. We danced there after the music started around 7:00 PM. What a fun night! Give Cavo a try some evening! Thank You So Much...Manager Billy, Waitresses Allee and Sara, as well as, all of the staff members who made our evening "So Special"! You will have a great experience! read more

First and foremost, this low score is based on one experience (last night, 10/9/21). Five of us wanted to have an after dinner birthday drink at Cavo after having dinner downtown. The music was fun, the energy was fun and we entered blending in on the dance floor looking forward to staying a little while. The club was busy. Line to get in! We were happy and excited. The problem started when a man (extremely jacked and fit) kept bumping into one of our friends, several times. Beyond what is normal on a dance floor. Way beyond. We all know what to expect going into a Club atmosphere. I was right there watching. They had a brief exchange like "what's your problem, or what's wrong." No cussing, nothing that would be considered confrontational. Within a split second this man put my friend in a choke hold/head lock and forcefully dragged him outside and threw him down on the concrete. We followed them outside seeing our friend on the ground. It turns out that the man bumping my friend was SECURITY, and works there. Why was he perusing through our little group causing problems. This was EXCESSIVE and WRONG. A complaint has been filed with the NPD which, by the way, they said the odds of us winning, is unlikely. What kind of a comment is that. It's a discouraging comment trying to sway from filing a complaint. We are year round residents, love to go to Mercato at times for special get togethers and are not trouble makers, quite the opposite. We have had dozens of dinner parties at Cavo, celebrated New Year's Eve there, and so forth. I ask myself why wouldn't security have said to my friend, "I'm security and attempt to address the situation." I can almost assuredly say that there would have been an apology for whatever it was and that would have been it. Instead, SECURITY was totally out of line, physically aggressive and put him in a headlock and threw him down outside on the concrete. In doing so, he broke my friends watch. There is no reason for this level of VIOLENCE for a situation like this. Perhaps if there was a bar fight or something extreme where you need to haul people out. I understand there are situations that warrant such. But we were dancing. A group of 5 adults dancing. Also, 2 bystanders came forth and told the Club manager that they saw everything and that SECURITY was out of line. They told the manager the force was inexcusable. Shame on Cavo. We were there for less than 10 minutes, weren't inebriated and never got a drink. Get your security in line. Teach them to first address the situation before using excessive force. I am so thoroughly disgusted. The Manager said "I have a Club to run." Okay...go ahead and run it then and take care of your Patrons. This is a mistake on Cavo's part. If they could apologize, if they were forthcoming with any kind of decency I wouldn't be writing this. Mistakes happen. For now, until you can admit excessive violent force was taken BY YOUR STAFF on a patron of yours..... SHAME. ON. YOU. read more

I came here while on vacation with my friend on a busy Friday night. It was packed and loud, but what a fun atmosphere! We just wanted to get some apps and drinks, so this place was perfect. Even better, they do happy hour pricing until 8, so we were able to get some super great deals! They have an awesome assortment of mules, which are my fave. I tried the "thymely" mule, which had elderflower liquor and a thyme garnish and was easily the best mule I've had in my life. For food, I got the tuna tartare, which I have never tried before. It was cut poke style and arranged on top of guacamole. They seasoned it with sesame oil and it was served with fried wonton chips. Amazing! My only issue is that I could have used a few more chips to scoop it up. I shared with my friend, and it was so so good. I also had the apple and manchego salad. It had a really flavorful dressing and some delicious roasted nuts on top, and was huge. The apples were julienned and I really enjoyed that. I will definitely come back here next time I'm in Naples. Only negative comment is that they have all waitresses wearing short black mini dresses and some of them literally stalk around looking miserable. The strutting is kind of comical. My waitress was sweet, but some of the others seemed a wee bit over the top. I felt like it was a club atmosphere with delicious food, and not really necessary. That being said, I'm not knocking a star off because the food and drinks were that good... and reasonably priced, too. read more

Cavo Lounge - Lounges Near Me - Naples, Florida

My friend and I stopped by tonight for a drink. Waited 10 minutes to be served In a completely empty restaurant. The bartender was very rude and completely ignored us. The martinis came wrong with no vermouth even though we ordered them dry. We then waited 30 more minutes to get a check so we left. They all came running after us. Funny how we can wait forever for a drink but the second you leave they all come running g after you. We told the manager what happened but he still gave us the bill. We paid but no tip For the obnoxious bartender. Horrible experience. Not about the money but the experience was horrible. read more

I've been visiting Mercato for years now and Cavo is always my favorite spot to spend my time. I was just there this past weekend with my girlfriends celebrating a birthday and we had an amazing time at our bottle table! Music is great and the staff is as well! I couldn't help but ask the ladies working where they got their outfit from my girlfriends and I were absolutely in love with them and wish we could walk around and rock those just like them! Cavo is a must if you're looking for a great nightclub to visit! read more

Absolutely horrible experience last night with a specific bouncer who aggressively got in my face yelling saying I was supposedly stumbling around and if I was okay although it didn't seem like he cared if I was okay rather it seemed like he was either ready to kiss or punch me with how close he was. Another employee came by and clarified it wasn't me but my friend who had too much to drink and they had taken him out. Once the bouncer realized he was wrong he continued with his big bad boy attitude rather than apologizing. This was unacceptable and disappointing of the owner to hire people like this. It's a direct reflection of upper management and from reading other reviews I highly doubt anything will be done about this but heads up that the young Hispanic male bouncer in his 20s with a buzz cut is an absolute idiot that should be fired. read more

Cavo is best keot secret in Naples . Come here for The food particularly the happy hour . Everything on menu is discounted for happy hour and drink prices are also all discounted ! This is NOT bar food , it's high end food for much less then the other naples places . This mule flight was 4 full size drinks read more

Cavo Lounge - Full size drinks 4 for 20$ - Lounges Near Me - Naples, Florida

Absolutely disgusting of a place! I am a gay male and was refused to dance in the same place as a straight male. I immediately left with my cousins and raised the problem to the manager who did not believe us and refused to validate the situation. Not only it this a problem But an epidemic that makes me feel unsafe & uncomfortable. For anyone who identifies as an LGBTQIA this is NOT A SAFE PLACE!! Do not go!!! This establishment is the epitome of the straight agenda who is antigay! uncomfortable an read more

Went with a group of family to celebrate a birthday. One person set up the whole VIP back in January. After everyone was decently intoxicated the waitress gave me the tab, which I paid even though I didn't set it up. I was paid back by the group. That wasn't much the issue but that the waitress also gave one of the other drunk members of the group the tab that shouldn't have gone to her. They asked 3 of us for our cards. Being we didn't set it up we didn't realize that 20%+ gratuity was already included in the tab and intoxicated and with not so great lighting we added 20% tip to the checks. So our waitress got basically 50% tip by moving sneakily and us intoxicated not realizing that was already in there. We both took our tabs back to cavo to speak to Billy (have his number) who's I guess one of the managers. Explained the mistake that happened and even though he saw what transpired he said he needed to talk to his partner to see if there's any way he could help us. Even if it was giving us a few free drinks and easy entrance on the club nights. Did he reach back out, nope. Did I call him, yes. Did he pick up, no. Did he return my call or txts? Negative. They literally took advantage of our intoxicated group and instead of helping they ghosted us. I've been to this establishment before, but this is the first time It felt like I got taken advantage of and me trying to do things in a friendly manner, Billy walked over me and basically said he didn't care because they have our money and our signatures. Bunch of dishonest crooks. This happened in January. I've waited all this time good faith for a response and nothing. Don't trust Billy or the guy who sets up the VIPs. They're just their to make sure they got one over on intoxicated clients. read more

Cavo Lounge - The txt of the transaction, what's in black is the last 4 numbers on one of our cards he was trying to look - Lounges Near Me - Naples, Florida

DO NOT RECOMMEND!!! If I could give 0 stars, I would. My cousins and I visited Cavo during our family vacation. Our time at Cavo was abruptly cut short after a bouncer told my gay cousin he could not dance in a certain area "because he was gay." Word for word quote. We immediately left. We informed the manager and he laughed in our faces and didn't believe our story. Please avoid!!!!! No places in 2021 should be homophobic! read more

My friends and I had such a great time in VIP. Rich was so easy to work with and made the process and experience great!

Nice place for listening to music & enjoying appetizers Wednesdays and Saturdays for Happy Hour. The last two visits however, the Bartenders and staff cleared our full drinks when we went to dance. I hadn't paid my meal bill on either occasion and they want you to leave the bar. The Manager needs to address this! If you are spending 75.00 to 100.00 dollars for drinks and food, I would think thst you have paid for the bar seat for a short period of time. On both occasions, my ticket (bill) was moved somewhere away from my area and full drinks dumped. Not a pleasant experience! When you come and your meal & drinks are cleared away & two other people are sitting in your seats....not right! read more

So disappointing , used to be a huge fan of this restaurant and they used to have the best HH food. With unmasked wait staff and we asked her to wear a mask, she said even if someone complains we don't have to wear a mask.The governor won't make us pay any fines. This poor gal had no idea what she was saying .. felt badly Naples has a mask mandate right now. Ppl just read the science . Do the math . Food was terrible. Bye Cavo .. it was fun while it lasted. read more

Place is a joke of a n establishment. Unprofessional from the managers all the way down to the doormen. And awful entertainment! Dj screaming on the mic the entire night! Classless place. Will not be back read more

Plenty of outdoor seats. Wife, 18 year old daughter and i asked to sit outside. Was told it would be just a short wait. After waiting an hour we left. read more

Terrible security. Hovered over our party. Did not feel welcome at all. If you're looking for a good time. Go across the street.

So I've probably been to Cavo around 50 times since my last review and even hosted a company event there, I have to say, they really have it together!! Crystal is an amazing VIP host, server, and party planner! Specifically, I highly recommend this venue and Crystal for planning out fun events! Lately every waitress and bartender I've had has been super on top of it and service has been great. Their food is amazing (especially the octopus and the cevicheand they have top tier happy hour. In addition to the really good food and drinks, this is probably the best place to go out for some fun on a Friday or Saturday night in Naples. It's not like the night clubs in big cities, but it's the best Naples has to offer, so enjoy it! read more

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Absolutely ridiculous and kicked us out because a bouncer walked into us would nit let us back and would not refund us. Do not recommend for anyone. read more

We came to Cavo for happy hour and we almost chose another place because of how dead it was inside. However, I'm so glad we stayed! They have a wide selection of happy hour plates and many cocktails to choose from. The tomato brutatta was absolutely amazing! The fresh tomato's go so perfectly with the brutatta and the pickled beets! The zucchini chips were a huge portion and very thin and crispy! read more

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We hit Cavo for the second year in a row for Super Bowl- I always enjoy the festivities and drinks and service there any day of the week but this past Super Bowl was extraordinary the VIP host Rich -and his staff were top notch. Treated us like celebrities I want to go back anytime super bowl or any nite i was looking for great music great food, great service read more

Oh my god great place for happy hour. Half priced on food and drinks. Atmosphere was very good people and friendly

Was harassed by a "bouncer" at this place and should have called the cops. Checking out Naples and came across this establishment. It was close to closing but not quite 2 AM yet and I was finishing my drink (there were others around also doing the same). When I questioned them, they said "those people are with us." What???? Okay... and??? I was minding my own business before they unreasonably tried to "kick me out." They ordered me to leave. Other people were not targeted. I paid for my drink and it's not closing time, why am I kicked out? The "bouncers" harassed me and I should have called the police. I am a young girl and one of the bouncers put his hands on me -- I immediately screamed for him not to touch me. His "posse" then surrounded me (wow ok scary) and forced me out. Mind you, I'm not belligerent at all as I'm typing this. If I were to call the cops, that "bouncer" would be in deep trouble now as he had his hands on me. I should press charges, the bouncer violated me -- touching me with no warrant. Again, they were not closed (this was before 2 AM on a Friday). I paid for the for the drink therefore it's mine and if it's before closing (2 AM), I am allowed to finish it here. Wish I had access to the surveillance cameras to expose them. GIRLS, DON'T COME HERE. read more

Everything starting from my initial contact to reserving a V.I.P table was great! I was dealing with Richard the V.I.P host who helped make my 25th birthday a success. Everything was all set up by the time I arrived and very organized. The beautiful waitresses took care of me and my guests the entire night and the DJ definitely knew how to keep the night going I would highly recommend Cavo lounge for any of your birthday events or other gatherings. Thank you Rich and Cavo team for a night to remember. read more

One of the worst experience ever. My friend gets kicked out for NO REASON AT ALL after being there for a couple of hours. Security trying to fight the males in my group. After I told them that we still have a bottle that my friend payed for, one of the security people said all the ladies in our group can still stay here and drink but the guys had to leave (doesn't make sense at all). They also said they kicked my friend out because he "bit" someone and then other security started changing the story completely!!! They did this for no reason at all. Will never go back. Its just so sad being full time residents a place like this is turning. My friend is of Mexican descent and things like this cannot continue to persist. They need to get sued or fired for negligence. read more

The security was very out of line to say the least I've been to a lot of clubs and have never had any of my friends get kicked out for any reason. my friend did not button his shirt all the way and the bouncer immediately grabbed him and took him out very aggressively and very unnecessary. it could've been handled a lot differently by asking him to simply button up his shirt. will not be coming back. read more

I bought 1 drink and somehow they lost my credit card and blamed it on me. (Definitely gave out my card to someone else). Total disrespect for customers and rude servers. Bar tender guy complained about tip when they lost my credit card not 5 minutes after I entered the "lounge". Why would I tip more than $2 if the next thing I had to do was cancel my credit card. Never go to this bar!!!! Even the managers are stuck up and rude. Plus the people in here are either old men hitting on college girls or dudes lookin to pick fights. Never have I had such a terrible bar experience in under 20 minutes. read more

Highly recommend. Drinks are always good, nicely decorated, excellent Happy Hour and their staff is polite. The majority of their music performances are pretty good. read more

I had a group of friends meet here to celebrate my birthday. We wanted to get a table and have bottle service. Rich texted me directly and called to help set up what would work best for us. He was very helpful. The management was great and so was the service. We will DEFINITELY be back! read more

Went here on a Friday night for a friend's birthday. My husband and I usually steer clear of these types of places. Now I remember why. First of all the men had to pay a $10 cover. Really? Maybe if I was 18 and you weren't going to make money off of me at the bar. However this is NOT Miami so asking for a cover is ridiculous. Then the birthday girl went to the DJ to request a song and his response was "I will play your song if you tip me". Here's a tip, don't be a jerk and learn to play better music. Since we had to pay to get in I didn't order a drink. My husband ordered a drink and as soon as he finished it we were out of there. We will not be back. Not really our crowd and the music was horrible. read more

Been going here for years. Happy to have a strong security team looking out for all of us. It's the best place in town.

Great spot for Happy Hour!!! Have been here a few times to eat and drink and can honestly say it's never disappointing! Service is always friendly and helpful at the bar, and their speciality cocktails are second to none. Highly recommend the New Fashion at Happy Hour, or the Red Sangria. Great outdoor spot to start at in Mercato! read more

Cavo Lounge - The New Fashion! - Lounges Near Me - Naples, Florida

Half cool half cheesy. I love that Naples has a "scene" and we fully embraced this place on our most recent trip there. The music is good, the service is okay but classy this spot is NOT! There were folks all dolled up from a nearby wedding and lots of single people roaming the dance floor. The drink selections were so so and there aren't high end amenities like booths or coat check that we could see. If you're going with your own group, this place is probably a good option for extending the evening. Just don't expect it to be good for people watching or meeting people. read more

I liked this place until they charged my credit card an additional $25.00 plus on St. Patric's Day. Something very shady going on there. Check your credit card receipts from CAVO. The manager told me to come back in a few days. He was shady. read more

VERY HOMOPHOBIC!!!!! The bouncer denied me access to the bar and took my ID, even though I am of legal drinking age. He then proceeded to call my girlfriend and I a "faggot" and "dyke". We both felt very unsafe and uneasy at the whole situation. WOULD NOT RECOMMEND. read more

This was such a disappointing experience. We brought some friends from NYC and from start to finish was just bad. We arrived and asked to sit inside, the hostess asked if we wanted a high top and we said no - she showed us to a high top inside and we promptly asked to sit outside. We were seated but the sun was beating down so we asked for the drapes to be closed which took forever. Then my husband moved his chair back a bit and the chair buckled underneath him and he fell on the floor. We stood the chair back and told our server it was broken and she moved it to another table and we had to tell her again that the chair was broken and needed removed. It was apparently broken when my husband sat on it. Thankfully, he wasn't hurt but no one showed any concern over the fact that a customer fell on the floor. We then asked our server about any Happy Hour specials and she said there weren't any. Then we noticed the fine print at the bottom of the menus and asked her again and she responded with "oh, ok"? She seem clueless. She might have been new but she was distant, not informed, slow, not trained well, etc. This was at 4:30pm on a Sunday and there were literally no other customers in the whole bar when we arrived. I had to ask a bartender to find her to get our bill. I think your staff should read "Unreasonable Hospitality" - the service and the food was so disappointing. We won't be back. read more

This is by far the shittiest club I've ever experienced. There were more fights here with bouncers and among guests within one night than I can count. Three or four people dropped their drinks on the floors instead of bringing them to the bars when they were done with them, or rather half done with them. I got a full beer tossed up my dress. Most of my experience was dancing around the clean up of glassware. The music was good, and the drinks were good. Strobe lights and atmosphere were nice. Wish the clientele and the rest could be better. read more

Nice place to go if you're interested in a comfortable night club atmosphere. Nice decor, great ambience, music, drinks, nice patio, etc. Food is not so great. Limited menu, boring options. Food quality is pretty good, but it's not what I'm looking for. However, great place to meet up with friends for a drink, or two... read more

Arrived at Cavo around 9 o'clock had a Great meal.Stayed partied the rest of the night cannot say enough good things about their staff. I think I'm going back this weekend read more

Great food for reasonable prices! Love the beet chummus dip!