It's a shame that the worker's have poor attitude towards their customers. The food is great but never will my family and I return until they can train their employees properly. read more

Honestly a little bummed. I go to CAVA every now and then, so was looking forward to this one opening up. Just got my bowl. I was scooped a regular hummus and not the red hummus. I didn't fuss about it bc maybe the person didn't hear me. I asked for the hot chicken which would have been a $1.75 up-charge but instead was charged for the grilled steak which is a $3.50 up-charge on the receipt. The line was too long to go back and ask for the price adjustment. So look at the receipt while you're there. read more

I would honestly give this place one star, however the food itself is actually very good when everything is in stock--and that's the only reason I'm giving it three stars. No matter which location I visit or what time of day I go, there always seem to be multiple items out of stock. Corn is almost always unavailable, and often the cheese, cucumbers, and tomatoes are missing as well. It's frustrating not being able to order the same thing consistently. On top of that, the staff at every location I've been to comes across as lazy, confused, and uninviting. For a chain with so many locations, I don't understand how inventory and basic customer service are managed so poorly. If they could keep items stocked and improve staff engagement, this place would be great--because when everything is available, the food is genuinely very good. read more

Ambiance was nice! Bright colorful & welcoming. Too much staff working at one time (however it was grand opening day). Lines were not bad for lunchtime. I mobile ordered and will NEVER do that again! I'm a huge fan of CAVA and was I disappointed on the amount of food served for a $13 bowl. No number on receipt or on Google to call the store directly. I'll go to NAZ Halal by Target instead better value. read more

CAVA - Grains bowl half rice & lentils, corn, cucumber/tomatoes, grilled chicken, tahini dip, pickled onion & pita strips. - Mediterranean Near Me - Orange, California

Was super excited for this location to open up after family and friends hyped up other Cava locations for me, but was terribly disappointed by shockingly poor service during my first visit. Placed an online order and came in at 7 p.m. (my scheduled pick-up time) and didn't see my bag on the pick-up shelf. Five minutes later, I noticed a bag with my name on it that had been sitting in the kitchen area since before I arrived. This bag was sitting alongside others that appeared complete, so I asked an employee if those bags were ready to go. The employee quickly dismissed me and said that they'd be in the pick-up area if they were ready. Another 10 minutes later, a different employee picked up the bags that had been on the counter since I got there - without adding anything - and started calling names. By this point another 5 people had trailed in behind me and seemed to be experiencing essentially the same thing as me. By the time I got the food home, it was stone cold. I want to give this place another chance since the food does seem like it has potential if actually eaten fresh, but misinforming the people asking about their food while their orders die on the counter in front of them is pretty inexcusable in my book. Both employees I interacted with seemed completely burned out and impatient, to boot. I know this place opened up fairly recently so I'm hoping they can figure out whatever their management/workflow issues are, but it's pretty tough to get over my first experience with this place having to be a reheat job out of the microwave entirely due to poor management and/or negligence. read more

Bad customer service, the employee that helped us out was rude and had a mad face . Was rushing us out . Kept closing the lid of my bowl before I was done asking for toppings . I don't know why these employees are in such a bad mood Everytime I come . read more

I was really excited to try this place and I had the worst experience ever. First of all it's my first time here I'm clearly giving a I'm confused face and the person helping me with a F name I can't remember was so rude. Literally worst experience ever and to top it off just poured the red sauce all over my bowl and it got everywhere. Never coming back here again. read more

CAVA - Mediterranean Near Me - Orange, California

Chill vibes the lead person Brooke is amazing and needs to be promoted to manager, she is perfect

Definitely had a lot of staff for opening weekend. That was a bit much, given how many customers were here. But they were friendly and I appreciate that they were ready for a crowd. Good food. Bright atmosphere. We will be back. Ps it's like chipotle style for Mediterranean bowls and pitas read more

I was there last week (10/28/2025) with my daughter about 2 1/2 hours before closing they were out of almost all the sauces which we found out towards the end of the line. My daughter was upset and not excited about eating her bowl dry. The cashier (Melissa) was so nice and could tell so she said to hold on and she went in the back and made some bottles of their sauces. I think the people behind us in line were equally relieved. At other locations they typically would not do that but Melissa didn't hesitate. I hope management gives her recognition for this and uses this experience as a training tool to the their staff. This is how you provide customer service. We've been to this new location several times and we like the energy of the employees and will be coming back again. read more

I wanted to update my review. I was right next to this Cava location and starving, so I decided to give it another try. I'm so happy I did! I had a completely different experience this time! I was greeted when I walked in, every employee was super polite, nice, and helpful! I was there for lunch 3/2/26 Great job, I will be going back! read more

I ordered cava delivery and they gave me the most burnt pita crisps ever with such a small portion of food

Cava never disappoints! Food is always fresh and flavorful. Always made how I want it. Staff is friendly and patient even when they are busy. 10/10 recommend read more

This location is so truss. 21 minutes from the moment i walked in to the moment i got to the register. KEEEP IN MIND they had 4 workers and there was only 5 people in front of me. The girl working the front was working like she was paid to do a sloth cosplay. I like cava but the food tasted watered down (i didn't even know you could do that to a solid). They are out of so many things and have taco bell worker attitude. The space was also dirty( not a surprise). read more

They were good for couple days following the opening. Then wenta down very fast. Not fresh anymore. Taste bad. I even did not eat my last order, 15usd avg price for a portion deserve something better dont sell trash pls. read more

Great staff and very welcoming! The store manager was so sweet and helped me decide on what to order. thank you jose! (: read more

I would like to shout out Danielle ,Romeo and Brooke for amazing customer service paired with a phenomenal work ethic. They always help me when I'm super tired after work and it appreciate how kind and friendly they are even though I see them working hard they never skip a beat. I appreciate great service and respect when it's given, I just wish I could tip them.... read more

Extremely disappointed in the portions. The two bowls I ordered were barely half full.

Ordered take out for pick up at 12:45 pm today. Arrived at 1245 pm and waited, waited, and waited. At 1 pm, asked the cashier to cancel order/refund. Cashier had to find manager (Brandon) who told me I needed to cancel on the app. Food still not ready at 1:05 pm when I finished speaking to manager. Left without any food. Will contact corporate for a refund, and hopefully that goes through. Our family is still fans of CAVA - just will not be going to this location. read more

Food was great and the service was excellent. Restaurant is clean and welcoming. Isaac was great with customer service

Very yummy drinks! The guys in front are very nice letting us try for free, very friendly and amazing drinks! Lemonade is the best one!

Service here is so trash. Since the day they've opened this location I've always dealt with workers who seem like they don't want to be there. Like today , it was busier than usual but thats no excuse to treat costumers like we're annoying you. Not only that, the pita is always hard. The manager also seemed pissed. It's honestly embarrassing, I've never dealt with this service at any other location. But 2 stars because I think they can fix their attitudes read more

Walked in today and Brandon was very helpful and showed me how to make an account with Cava!

If you're in the mood for mediterranean food this is the place. Amazing FOOD and SERVICE!

Came in at 3:20 and brought my friend who's never been. The lady taking her order was so rude, 0 customer service. It was awful. Really left a bad taste in our mouth. By the looks of the other reviews at this location, they seem to need a new crew or retraining..... read more

I came in during a busy rush, and Luis (who I'm assuming is the manager) stood by and didn't step in to help the team even though they were clearly working hard during a busy rush. Instead of supporting the staff, he chose to reprimand employees in front of customers, which was uncomfortable and unprofessional to witness. The workers were doing their best, but the lack of leadership made the whole situation chaotic. Obviously management needs improvement in teamwork and professionalism. The rest of the staff was very pleasant. read more

Not sure if they have officially opened or is soft opening. Regardless employees were not customer friendly and slow. Not sure if they need to retrain or reassess staffing. read more

Jazmin was super explanatory and thorough when explaining the process which made the entire thing smooth and allowed me to feel more comfortable when ordering! The food itself was great and everything had a fresh taste to it! read more

AMAZING food and service. Jaz was awesome and super patient. She gave great suggestions for what to add to my bowl. Absolutely enjoyed the experience! read more

Quick downward spiral! Have been waiting for this location to open because it's close to home! Went last night for the first time and placed a take out order for 8:30. I got there at 8:35 and was waiting for my order on the shelf. At 8:50 an employee tells me that they are out of chicken schwarma for one of the bowls. I asked him to replace it with grilled chicken. It happened to be the last bit at the bottom of the warmer dry and burnt. Then he goes to add the toppings and says, Sorry we're also out of avocado and dill sauce. I said do I get my $$ back because the avocado is an additional charge? He refers me to the manager and just leaves the bowl sitting on the counter without a lid. The manager says, isn't there a way to cancel the order on your phone? I said no, I ordered directly from Cava and payment is already completed. I said can't you just give me a gift card ? He tries to figure out how to do it for another 10 mins, then hands me a gift card! When I got home I checked the card on their site and it says "invalid number"! It just opened a week ago and it seemed like these poor new employees were just thrown into the fire! Where was the GM or upper management to make sure this location gets off on the right foot, they know how much food to prepare and how to problem solve. These new employees were doing their best, but this was a complete failure on the company's part..I won't return. read more

Food is great, love going there. Staff is very friendly. Service was great. I wish it opened up earlier.

Decided to try this place after passing by. Although the selections seem fresher and more flavorful the employees were very stingy with the meat amount. If your paying almost $13 dollars for a bowl you should at least get more than a half of a spoonful of meat. Disappointed. read more

The food is great but the workers are so slow they look like they r lost or high idk and it's every time I come in it takes like 30 min to get my foood and the workers r so dam slow and the customer service sucks they don't even look at u when u talk to them they like purposely ignore you and it just makes it a horrible experience but the foood taste great so I keep going back this is the closest location to me ): unfortunately read more

Brandon was such a great help today with the way he treated us as customers! He explained how each item tasted and helped us with his recommendations. Pretty helpful since it was our first time here. Other workers i've dealt with in the past at other places have always been so stubborn or just seem to not want to be there! Besides that, i got a bowl and it ended tasting magnificent thanks to Brandon. I can really see the amount of pride and effort he puts into work. I would definitely recommend again! :) read more

I love cava and was excited to try this location but was unfortunately dissapointed. The workers lacked customer service and didn't look like they wanted to be there and gave almost no responses to me. I was there 4 hours prior to them closing and almost everything wasn't refilled and produce didn't taste fresh. read more

The food is good even though sometimes they skimp on the portions but everyones attitudes even the managers are horrible. every time i go in its a bad experience with the workers read more

Food was great. Customer service was awesome. My first experience at CAVA. I would highly recommend.

My first time at this restaurant! Shout out to Brandon for being helpful and kind!! and telling me about the app! Will come back 10/10

Tried for the first time last night was super impressed with how everything tasted. Staff was super sweet and patient even when they dealing with a customer who was being super rude to the whole staff and myself included. I was impressed by how well the whole situation was managed. loved the bowl Jazmin and Jessica made for me read more

Thank you so much for the wonderful experience! The food was absolutely delicious, and the staff were incredibly kind and attentive.