Cava usually is a nice place and I enjoy going there and sitting in the clean atmosphere. This time I had my brother go pick up some cava for us. While things were cooked well he clearly asked for the garlic sauce and shug sauce for mine. (He doesn't know which sauce is which because I usually can go order for myself, also HE DOESNT WORK THERE) They lied to him and gave him a red sauce, they lied and said it was shug sauce! I am sensitive to spicy sauces and they put SO MUCH all over it. I do not have a sense of smell, so I gave it a mix since I was willing to try something new, since for some reason the shawarma chicken is gone (mistake since that's one of the best items). My stomach hurts and so does my mouth. There's a CLEAR difference between red and green and even if you're colorblind the sauces have the names written on it!! I don't know if they were having a bad day but that's messed up. It costs so much to buy a fricking bowl and you think it's ok to prank someone? Thanks for the stomach pain that's gunna last a week. Wasted money on food from here. Orange location is terrible!!! Don't go here if you have food sensitivities. I had to look online to find out it was the spicy harissa vinaigrette. The only thing I can say is the line wasn't long but now I wonder way. I love to give good reviews but this is my third bad review I've given. 0 stars wish there was negative stars. read more

CAVA - Wasted money, lied about skug being the hot harissa sauce to my brother who got my food. - Mediterranean Near Me - Orange, California

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Brooke greeted me with a smile, made nice small talk. 10/10 experience with her. I'd definitely come back!

I had a great experience getting food from Joe yesterday! It was my first time in a Cava, so I had lots of questions, and didn't quite understand some things, but she was so patient with me and explained everything. She crafted my bowl just right, even offering a suggestion for what drizzle I should get, as well as the delicious lemonade (both of which I asked for recommendations). Excellent service Joe, I'll be coming back. read more

CAVA - Mediterranean Near Me - Orange, California

Horrible customer service! The kid with the tattoos has the worse attitude. My son was ordering a bowl and he asked for corn which you have listed on the menu he replied we don't serve corn. Then after spending $23.44 for a crappy lettuce bowl with a few pieces of steak and a drink and stale pita chips they were out of ice!! Who wants a drink room temp with no ice? Did I mention too they were out of pita bread? They did not offer nor give us the pita bread. This place is also so filthy the tables are disgustingly dirty!! This is why Cava is a rip off. Save your money people! read more

CAVA - Mediterranean Near Me - Orange, California

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Food is always so good here! When ordering online, they fill the bowl not like other locations. There is lots of seating room and friendly staff. Love this location. read more

CAVA - Salad bowl with chicken, hummus, Persian cucumbers, tomatoes and onions and greens. - Mediterranean Near Me - Orange, California

One of my go to spots when I am craving something quick and healthy. And Daniella was super helpful too!

This was a waste of $20... This was terrible in flavor, the steak was hard to chew, very chewy. (plus cost extra). I should have just went to chipotle for better quality food and cheaper. the only thing that tasted good was the peta bread. rice was hard, my lettuce was brown, they gave me very small portions. nothing was hot, was either like warm or cold. the food looked like it had been sitting out for hours, yet they have like 8 people working the line.. need to have more people making fresher food. I will never eat here again and I'm sad I wasted $20.00. read more

DO NOT COME TO THIS LOCATION. I expected much better customer service. The guy who served me had a rude attitude from the start and acted like taking my order was an inconvenience. It made the entire experience uncomfortable and left a bad impression. this location needs to should make sure they are hiring employees who are properly trained to treat customers with respect. good food can only go so far when the service is this poor. I won't be coming back unless customer service improves. read more

Loved my experience at this Cava location. Fiorella and Jasmine were wonderful and provided great service! 10/10 cava location.

Underserved toppings. Carne asada chewy. Tried this place a few times now. A double meat will cost you 30.00 for the bowl and not worth 15.00. I'd stay away. read more

Natalie at the Orange location provided absolutely fantastic service! She was incredibly fast putting together my kid's meal, super friendly, and had an amazing positive energy. Even though the line was busy, she kept everything moving quickly while still making sure our order was perfect. CAVA needs more team members like her. We will definitely be coming back to this location! The restaurant was overall very clean read more

I am super dissatisfied with the results of this location. Firstly, me and my family were not greeted as we walked in and an awkward silence as we were ready to order. When we did order we were highly disappointed with the amount of rice that was given, barely enough to cover only the base of the bowl. It was uneven ratios between me and my family and was told that we need to pay an extra $1.50 for an extra scoop of rice. It soon became worse as they ran out of particular sauces like my favorite the lemon herb tahini dressing and extra toppings like corn, lettuce, mixed tomatoes and cucumbers and so on. As any bowl, we always get a side of pita bread. Unfortunately like the rest of the items they were not provided. We asked for a discount due to the limited options and loss of pita but was only told "no sorry". That was their famous line as they were unprepared and managed improperly. To top it all off, I paid a $4 drink for a cold lemonade. No ice, no lemonade, dirty tables and no warning given. It sucks having a company with great food but poor management. I hope to hear it improve as I will not be coming back. read more

CAVA - Mediterranean Near Me - Orange, California

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Great food and great service! Everything was fresh and delicious, and the staff was super friendly. Daniella was especially helpful and made the experience even better. Definitely coming back! read more

I ate a bowl today at Cava and it was tasty and the drink was delicious! The workers are helpful and patient. I will definitely come back because today was a great experience! read more

The food was terrible. Didn't even add the sauce I asked for.Also the rice looked like it was overcooked. It was just a ball of rice. The chips were hard and stale. It just looked like everything was just tossed in the bowl. read more

This is the worst cava I've ever been too. The chicken was burnt, the rice was old and the pita chips were soft and not crunchy. Believe the reviews, do not eat here! read more

CAVA - Couldn't even finish it, it was not good at all. Soft pita that's suppose to be crunchy and old rice. - Mediterranean Near Me - Orange, California

Ordered a Steak Feta but they were out of Feta. Asked for a discount because they were out of what I ordered. Staff was rude about being out of the product that was offered on the menu. Please train your staff to have better customer service, thank you. They said no discount also. read more

I normally don't like going to Cava as I think it is overpriced and the lines are almost always out the door. But, this time I visited during off hours when I was the only one in line. Of the 7 employees all standing behind the counter and none of them said hello as I walked in or even recognized my presence when I stepped up to the counter--they simply carried on with their personal banter. Finally after nearly a minute I finally said hello, but no response from anyone, then finally someone recognized my existence. It should not be this hard for 7 employees have a shred of customer service. Ultimately, nothing wrong with the food but don't expect much from the employees putting it together. read more

I had the best experience at Cava! The staff is incredible. Not just one person, but the entire staff. They are all friendly and very helpful. This was my very first visit to any Cava restaurant, and I must say I'm glad I went. The food is delicious and made with fresh ingredients. Very healthy. They even have a great selection of healthy carbonated and non carbonated drinks. I've been looking for healthier food options, and this place checks all the boxes. This is a great establishment, and kudos to Cava for hiring such a helpful, and friendly staff. I loved the food, but most of all loved the staff. Definitely going back because they made me feel welcomed. read more

Thank you Jessica and Reyna for the amazing customer service. These two girls had an absolute rush and line out the door but still took the time to explain the process and make great suggestions. The food was absolutely amazing. Definitely gets busy around lunch time so get there early enough to beat the line. read more

I had an AMAZING experience here! Daniella and Jose were wonderful! They made my bowl with lots of love

loved how quick and efficient this location is! they were so nice and had a full stock of everything. will be bookmarking to come back!! thank you CAVA! read more

CAVA - Harissa Avocado - Mediterranean Near Me - Orange, California

First time having cava and guest experience was perfect! Enjoyed the environment as well as it being my first time trying this place in general. Food and beverages did not disappoint, will come back more often! read more

I come here often but if I see assistant general manager Marvin working the line again I'll be walking right out. He consistently underserves toppings and when you ask for more he will give the bare minimum. Like olives. When I asked for more his second spoon was 1 additional olive. Absolutely ridiculous. And he rushes people out the door and is impatient. Horrible experience. read more

Just embarrassing. Tonight we decided to have some Mediterranean. The service at Cava was atrocious. One employee was nice to us and that's where it ended - the portions were incredibly small (see the itty bitty scoop of chicken my son got). They were out of... everything. I went for falafel - there was none. Also out of pita chips and as we were leaving they announced no more steak. But mostly there was just an air of tension with the staff. They were all frantically arguing with each other and it wasn't all that busy... Restaurant was reasonably clean. we will not be retuning. read more

CAVA - Puny portion of awful chicken - Mediterranean Near Me - Orange, California

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A new franchised eatery in the city of Orange specialized in Mediterranean style food. We visited there on a Thursday around 11:00 am. It was its special pre-opening test run for registered guests. The place is just like other Cava franchise, relatively small with inside seating but has outside seatings that are quite open. Food is served on a bowl with your selections from a variety of grains, veggies, meats, salads, toppings and dressings. We tried the lentils and brown rice. Both were good. With meats we selected lamb, falafel and the house special shawarma chicken. The meats were not up to par, the chicken was dry, the lamb gamey and the falafel mushy. We also tried the pita chips. They were tasty but unfortunately over fried. Selective drinks were available. We tried the pineapple apple mint, jasmine green tea and unsweetened black tea. They were good as they all did not have excessive sugar. Over all, the servings are adequate but the meat selections need improvement. read more

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Food was great. Portions were great. People were nice. Happy that one is closer to me. Everything was clean and well stocked. read more

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The serving size is a joke. Both of our bowls were only half full. I have been to other Cava locations and I know this is not the standard. I paid $16 for each bowl. I did a pickup order and never would have accepted them had I noticed the bowls were only half full. Already reached out to customer service. Will not be returning to this location. read more

CAVA - Half full bowl - Mediterranean Near Me - Orange, California

I love going to this Cava because they are consistent with the portions. One specific time I did an online pickup order I had an issue with the app. The manager, Brandon, resolved it quickly and appropriately. I have had great experiences with the rest of his team as well. I am sad that Brandon is leaving. I'm hoping the next manager that replaces him will be just as nice and great with customer service. Everyone has been accommodating. It is hard to work in customer service because you can't really keep everyone happy at a 100% but they meet those expectations without question. read more

Love Cava. Been to this location and the one on Santa Ana Canyon plenty of times and have never had any reason to complain. Last night was a little different. Granted, they were very busy. I ordered my wife and I a bowl to go and got all the usuals. When I asked for sauce they gave the smallest squirt I have ever seen. I'm used to the top getting a good amount of sauce, so I asked for more. The person doing it gave a little bit more, but still nowhere close to what I'm used to being given at Cava. I asked the person at the cashier "sorry, can I get some more sauce please?" And he responded "ya but I'll have to charge you." I understand paying more for extra meat, I don't even complain when they charge for extra rice. But extra for sauce?! Shocked I responded "charge extra for sauce?" He said "ya you already got a full portion, you don't need more." Damn... Didn't know I would get sauce shamed at this location. Guess I'll stick to the other location. read more

Long line food did not taste fresh. Could not even cut a falafel in 1/2.They take to long to prepare food read more

I came Sunday night at 8:30 pm, and they were out of 2 toppings and I felt like the employees just wanted to leave. Poor costumer service, food is amazing except the missing toppings! read more

CAVA - This Sunday night at 8:30pm. They were ready to leave. - Mediterranean Near Me - Orange, California

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Our family was really looking forward to this location opening. Today was our fourth visit, and we were hoping for a better experience since we love the CAVA in Anaheim Hills -- but unfortunately, this was the worst visit so far. I ordered a "Make Your Own Bowl," and the server barely gave me any lettuce. When I politely asked for a little more, she said, "It will cost you more." The salad itself was wilted and stale. For my daughter's bowl, they gave her the wrong sauce and tried to convince her to keep it instead of correcting the mistake. We won't be returning to this location again. We'd rather drive a little farther for better service and quality. read more

Luis from another location in irvine helped me out since it was my first time ordering here! Very help full and he made sure that the food was fresh and was honest on being comfortable of serving me food thats not good quality. He was very friendly and made sure i was ok with the choices he recommended me. read more

This Cava location is ruining Cava for me. Always out of things, so skimpy on the portions. I ordered a kids meal and one of my sides was cucumbers... they gave me 3 half slices! That's one and a half cucumber slices? C'mon bro. They either forgot or just didn't give an eff. Either way, major lame vibes at this cava location. read more

CAVA - The portion of cucumbers given. Like really!?! - Mediterranean Near Me - Orange, California

Always out of basic things like toppings. I feel like if I'm gonna pay $20 for a bowl they could at least maybe have what I want to order idk man read more

This was my first time going to Cava and it was amazing!!! The Steak & Harissa was great at the serving size was perfect and I'm a Big guy. the restaurant was super clean will be back for sure.... read more

Great food. Great customer service. Sad to see others not having the same experience but I can't see it. Always a go-to, treat myself lunch spot. read more

Amazing service by Romeo and Izaak. would definitely come back. Awesome customer service And really enjoyed our bowl. read more

Great hospitality from everyone and very welcoming. Helped us out with our order and answered our questions with all the different flavors! Ambiance is great! Saw them cleaning when we walked in read more