The Rockville and Shady Grove location are way better. This one is disappointing. My husband picked up the order and when we got home we realized it was missing 3 of the pita chips. The woman that answered the phone insinuated that I was lying. The Manager said are you sure like I'm stupid. I said check your surveillance if you don't believe me. The manager told me to email Cava@hello.com as he cant do so on his end. This has happened several times before without me reaching out, but its not fair for us to pay for items we don't get. Not only are they stealing my money and calling me a liar, the food has gone down hill in quality and volume. They also changed the free pita to something worse. The pita chips were burnt twice. I'm breaking up with Cava for a while. It's disappointing all around. read more

CAVA - Over cooked pita chips and 1/3 less of a bowl. - Mediterranean Near Me - Frederick, Maryland

This place is great. The location is great and the actual restaurant looks dope from the outside and in. Its clean and the staff are very nice. It's a little small but they have an upstairs that you could sit down at and enjoy your food with a decent view. The food is so good it's like so many different flavors hitting your mouth at once. It's under $10 (before tax) as long as you don't get some stuff that you have to pay extra for. I just got a chicken bowl and it's great and healthy. Also, they use forks and bowls made from compostable material so that it's not bad for the environment. I will definitely be back here. read more

CAVA - Chicken bowl and water - Mediterranean Near Me - Frederick, Maryland

Super friendly staff along with an amazing meal to enjoy with our local communities! Pick and choice your bowl meal, wrap, or kids plate! read more

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Cava never disappoints. This location however is not configured for long lines, will definitely be using the app to order ahead of time! *very confused on the reviews saying the portions are too small. I've been able to make two meals out of every order I've gotten from CAVA? read more

The taste is amazing! The only reason it's not 5 stars is because it is quite costly for a bowl!

Phenomenal. This chain is amazing. This location has some growing pains to work through, but the first weekend proved to be a success in my opinion. Ate there on three occasions, including twice through drive through. Inside, the line was long and the wait was much longer than would be at any other cava. To be fair, the employees were new and the customers too. I'm guessing the customers were asking a ton of questions, slowing up the service. The staff made up for the slowness in their kindness and attitude. The two drive thru pick up orders were both timely and accurate. Not much to say that that. Frederick has needed this for a long time. So happy they opened!! read more

Like a bunch of people, I long awaited the opening of this CAVA location! And I am very much still excited for it even though there have been several areas for improvement during my 4 visits the last week and a half: 1. They always seem to be out of quinoa no matter the time of day. 2. Falafel is often out of stock, and if in stock it is burnt-- almost like it was refried in order to be reheated. 3. Sometimes there seems to be ingredients missing in the hummus and the dressings. I've had very different textures (maybe it's a handling issue?) with my toppings here compared to any other location. 4. The employees do not seem happy and always seem to be arguing. This makes wanting to sit in or order anything else less preferable. I look forward to trying this location several more times to see how things play out! :) read more

Clean! Vegan options! Friendly, fast great quality of food and quick all you need! The big veggie bowl is just about ten bucks and it's a perfect meal. Check this place out if you haven't been! read more

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Slow service, Ignore you when you walk in and make you stand there for a good 5mins until they start your order, very short with their answers. I will definitely not be coming back. read more

Best food, i recomend this place always welcoming and best service ever. Food always fresh

I used to adore cava. Fell in love with it when it came up and I was working in DC. We had good times. But now it's post-covid, so I tried for a delivery. It's nasty. Did I ever even like this before? And I got so excited for the blondie... and it's 1/4 of the size or less than what I pictured when I paid for it not worth the money. read more

Went here for the first time in a while and forgot how great the food is. I got a bowl with the harissa chicken and vinaigrette dressing and it was SO amazing I forgot to take a picture!! The service was amazing as well, I think the GM helped me out but I can't be sure. He was very friendly and helpful! Will return very soon! read more

I've only been here twice. First time was fine but yesterday i found a bug stuck to the lettuce. I obviously brought the food back because my order was like 16.00 dollars and i wanted my money back. The employee seemed concerned when i explained to her what was in the food bowl but the manager she brought back to me could care less. He wouldn't even look at the bowl and when i asked about how they cleaned there lettuce he said that they come in bags and they don't wash it. He trashed the food, gave me the refund and offered me another bowl. Why would i want another bowl? He didn't apologize for the situation, never got off his cell phone and when i left he went back outside to continue his conversation. I was a manager once at a restaurant and i know crap happens but you should atleast act like you care so the consumer knows you take the situation seriously. Won't be back. read more

CAVA - Mediterranean Near Me - Frederick, Maryland

This place has gone downhill. My husband and I love Cava but they are always messing our orders up. I don't even think they have cucumbers because they always leave it off of our bowl. My husband and I ordered online and found ourselves waiting in a drive thru for over 40 min. Once we got to the window our order still wasn't ready. I've had no issues with other locations, just this one! read more

I'm so happy your here! The food and service was amazing. I did notice there is little to no seating or parking. Carrying my tray to eat upstairs was scary as heck. It got me thinking that if you have little ones this will be a challenge. I took a star off due to the stairs and lack of seating. I'll be back, but itll be in the drive thru only. read more

The food was well made and super fresh. The staff was thoughtful and attentive, and the management was knowledgeable and helpful to my dietary concerns. I can't wait until my next meal there! read more

This place is terrible. I only had cash and they don't accept it. They made my food and just threw it away in front of me because I didn't have a card. I will never return to cava again. read more

The food is generally still good quality however the flavor has gotten much more salty and the customer service has become poor. Not one time in the last 4 months can the woman first in service line (asking you which greens or grains) get it right. She asked me which rice 3 times, I told her brown rice each time when she asked and she still put white rice and had to start over. Yet she was rude and told me in broken English "Hey! Stop. I listen! ... I Listen." And still asked me which rice....again. I have been a customer since they opened. I have watched management change. Needless to say when the switch happened the quality, diversity, and customer service went with it. It even seems the management got rid of every single black employee and young person to hire Chipotle rejects that don't care for the aforementioned pillars of service. I am appalled and disheartened. read more

The inside is very small but it's CAVA, you like it or you don't. Staff are not so friendly.

Delicious!! Great portion sizes enough for 2 meals... Fresh ingredients! Definitely will be back:)

Ordered online with a 5:45 confirmation for my order to be ready. Arrived at drive thru at 5:45. There were 8 cars in line in front of me. I didn't get to the pickup window until 6:45. One hour to serve 8 cars that pre-ordered? When I got to the window, I waited 8 minutes for someone to acknowledge I was there. They lost my order. Had to wait even longer. To me, it doesn't matter how good the food might be, with such poor customer service, I have no plans on returning. read more

This is exactly what customer service looks like. I attempted to use the app which locked me out unfortunately. I had my 2 year old son and dog in the car after a workout. Called the store and explained the situation. Manager said he would take the order over he phone because of my unique situation. It gets better When I get to the pickup window the gentleman handling the food advised that he had no way to take a payment therefore the bowl I ordered was free. I tried to argue but he wouldn't accept my money. We got home and the meal was as delicious as always. Thank you CAVA...we will be back read more

I'm done! They stopped serving beef meatballs and only have lamb. That's fine. But it's an acquired taste. It's very expensive and you're still hungry afterward. You have to ask for a pita triangle. What is is the deal with having to beg for one? I'm so sad because i love their food. Please go back to weighing each person's bowl.... some may need more food and will pay for it. I'll miss it. read more

I've been a big fan of CAVA in the past. So I was VERY excited to have a location open not far from my home. I tried this NEW location tonight and feel disappointed. Hey here's a BIG TIP...If a customer orders a full salad pair it with a full container of salad dressing!!! Geez I just spent $11 + tax and can't have salad dressing, really?! read more

CAVA - Green+Grain paired with Yogurt Dill Dressing and Pita Chips - Mediterranean Near Me - Frederick, Maryland

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Love Cava! Fresh, flavorful, and healthy options. Good customer service and eating areas are always clean. My favorites are the Avocado Lentil bowl and the blueberry lavender juice. read more

I usually don't review chains, but I have not been to a CAVA before and really enjoyed the food and concept! I thought the price was great for what you get (I didn't fill my bowl and it lasted me two meals) and everything was delicious. I knocked off one star because it can be quite overwhelming for someone new to the restaurant and I had to ask each person as I went down the food counter how much I could get at each station. Also the food was listed on the glass, however, it was hard to read and not in line with the food so sometimes you had to double check and ask what things were. read more

this particular restaurant is not a pleasant place to go to at all. I haven't enjoyed going there for sometime because that staff really doesn't care. If you walk in there more interested in getting the mobile orders done. I had to walk in because I got a gift card- I ordered the lentil avocado and for $13 I got half a bowl of food. They use the mini scoop and a handful of salad a spoonful of toasted veggies and 3 falafels. sure if I was a meat eater they would put more on because people were complain. I've been to other restaurants and you leave with an actual salad. I'll use up my gift card but I'm gonna go try another place. This is a poorly managed, a rip off and not a welcoming place at all. read more

Highly disappointed. I was so excited, but I barely got any meat and rice. The portions were way off and inconsistent as the person before me got a large scoop of meat and rice. For me only 3 bites of meat and it was gone. All I have to say is hopefully it's better next time or may not return. read more

They put our vinaigrette in our salad, which they never have. And drowned it! THEN the woman I called had an attitude when I complained!

Amazing. The food, the staff at literally every location. The food is SO fresh and tastes amazing. I went home and googled Mediterranean recipes so that I could copycat some of the sauces. Love this place! read more

Friendly staff and great food! It's in a great location and the drive through is super efficient

Staff was extremely rude and short with us during our visit, portions were small, and we waited about five minutes before somebody asked us what we would like to order while four other workers stood around and talked. read more

Yassss!!! Finally in Frederick!! I am sooooo excited for you guys to be here and service was amazing. Keep up the good work guys. Please fix your app though lol had issues ordering online. App kept crashing. Nothing could keep me from my sweet cava cravings though. read more

Just OPENED !!!! Yay so far so good it's fresh, light , n healthy !!!! N clean so happy they opened here in our town can't say enough great things about this restaurant staff is friendly n helpful,,,,,, pls bring back plastic straws tho these paper straws are killing me ,,,, pls get did we in pandemic let ppl eat n drink what they love no more paper straws !!! read more

Absolutely delicious. Had the grains and green bowl. Everything was very good. Especially liked the Tzatziki sauce, crazy feta, and cabbage slaw. read more

I am SO happy Frederick finally has a fast-casual Mediterranean restaurant. Bonus: it has a pick up drive through! I love that they have tons of yummy juices and healthy vegan options. read more

Coming for the first time was a little challenging if you don't know how the ordering works. Furthermore their staff is not patient and/or helpful. Don't recall an up charge for any lamb meat until you are the register. It is not cheap as it cost $12 for this salad. After 2 1-2 hours later, I am hungry read more

CAVA - Salad with braised lamb - Mediterranean Near Me - Frederick, Maryland

I loved Cava until yesterday @6:45pm January 10th when a male employee sitting next to the entrance REMOVED HIS MASK AND SNEEZED INTO HIS HAND! The employee was not eating, he was on his phone. As soon as he saw me he immediately put his mask on. I told him that you are not supposed to remove your mask to sneeze and that he should go wash his hands. His response.... nothing, he just looked at me and continued to play on his phone. I spoke to a female manager and she said he's on his break eating and he'll wash before he returns. That is not the point! He was not eating!! Also why sit next to the door where we customers have to go in and out and be exposed to this hazard! Also, he was literally 2 feet away from the hand sanitizer station. My wife and I asked for a refund and when walking to our vehicle the male employee put his finger to his head and did the "you're crazy" motion. Unbelievable!! That lead me to believe that no one, not one employee understood the hazard that just occurred. So, I cannot trust people to make my food who don't understand how germs work. I'm sure he probably pulled his germ filled phone out at some point during the rest of his shift and spread germs all over the restaurant! And to think, it all started out so pleasant, the lady who made my bowl washed her hands and changed her gloves when I made her aware of my Gluten intolerance...too bad I didn't get to enjoy my food. Perhaps employees should not sit near the entrance on their break if they're going to be removing their mask to sneeze. Also, no one, not even at the corporate level seems to understand the hazard here. So just be aware that employees sit on the first floor next to the entrance and sneeze where the food is and that seems to be ok, even though they have an upstairs area where they can stay on their breaks. read more

Cava is amazing. Most delicious food ever! Spicy lamb meatballs for the win! My only complaint is that 2 of the 4 times we have ordered through the app for drive thru pick up, they didn't have our order. Twice! This time the person said she even remembered making it but didn't know what happened to it. I don't know if they're just not being careful when they give people their orders or what, but having this happen twice is super frustrating! read more

I absolutely love Cava! This Frederick location is super friendly and nice! Every time I go in I am welcomed with a smile and they are always willing to add a few extra scoops of corn when I ask. Definitely will be coming back! read more