I genuinely feel misled by CAVA--and not in a small way. The biggest problem isn't just the taste (which was mediocre at best), it's how drastically the portion size fails to match what's advertised on their website. The photos show a full, abundant bowl--layered, colorful, and packed to the brim. What I got looked like a sad imitation. The bowl was barely filled, with noticeable empty space, and everything felt skimpy. A thin layer of rice, a few scattered pieces of protein, and toppings that looked like they were rationed out one pinch at a time. It honestly felt like I paid for a full meal and got a half portion. That disconnect between expectation and reality is frustrating. If you're going to market your food as hearty and generous, the actual product should reflect that. This wasn't just slightly off--it was noticeably smaller and felt intentionally minimized. On top of that, the lack of portion made everything else worse. Because there's so little of each ingredient, the bowl feels unbalanced and unsatisfying. You don't get the combination of flavors they promise--you just get bites of emptiness in between. For the price point, this is unacceptable. It comes across as misleading advertising more than anything else. I walked in expecting a full, satisfying meal and left feeling like I'd been shortchanged. Would not recommend--especially if you're going in based on what you see online. read more

ABOVE AND BEYOND SERVICE. I had a large order for a lunch, 16 meals. We had done everything we could to order online, but the order would not take any of our three cards. I got to the location and the Manager, ANDREW, was responsive immediately, running me through trying on the app, and all their standard options. Mind you, this was at the beginning of their lunch rush - and he was building bowls with all the staff. When the app wouldn't take the cards, Andrew personally stepped in and made each of my meals. This is not something they normally do, or are equipped to do, especially during a lunch rush. Their team helped out when there was a lull in the rush, and LILY at the register, crushed through this order so fast and were so accommodating. The card ran without a problem in person and I was away in time to get the food to the lunch. My only note would be to corporate, to build some manner of system to put a large order in at the restaurant and pay in person. But this system and its management is superb. Thank you Andrew, Lily, and the Cava team in Chino Hills read more

Good food quick service. The service is good, quick and neat. The workers are nice and polite. I would definitely come back.............. read more

CAVA - We got a steak + harissa and Harissa Chicken Power - Mediterranean Near Me - Chino Hills, California

I gave it 2 more tries and the service continues to be awful. When we went in person, there were only 5 people ahead of us and the line still took 45-50 minutes to be able to order during an off lunch time. On top of that, multiple items had been out for at least 20 minutes and customers had to ask repeatedly for the staff to make more. Even though the customers were willing to wait even longer for their bowls, certain staff kept asking them to pick something else. Then, we tried pickup to see if that would be better, and it was not. Our entire order was made incorrectly. The veg falafel bowl for me had chicken and the chicken bowl had a different meat in it. As much as I love CAVA, this location is just not it. The service continues tp be awful and unreliable. Love CAVA, but pass on this location. read more

I love CAVA--it's such a healthy yet delicious meal! I'm really glad that a location opened near me. The hot harissa chicken is my go-to protein because it's so flavorful. I've been to other CAVA locations as well, but my only complaint about this one is that the tables are always dirty. I visited earlier today, and while the cleanliness seemed slightly improved, there were still some crumbs on the tables. Previously, it was a complete mess--not a single clean table in sight. As someone who values cleanliness and organization, especially in a dining environment, hygiene is extremely important to me. That initial impression of dirty tables has stuck with me, which is why I prefer to take my order to go. If I do have to dine in, I place a napkin under my bowl because I just don't feel like the tables are clean. Otherwise, the service is great, and the staff is friendly. read more

CAVA - build your own bowl - Mediterranean Near Me - Chino Hills, California

(August 22, 2025) Ambiance: This establishment is located within The Shoppes in Chino Hills. The parking here can get a little crazy tbh, especially when in lunch and dinner time hours. Don't be afraid to park farther than you have to get to any destination here. It's apart of the gig and think of it as a way to help you build up your appetite. Inside the establishment itself is quite spacious and open. There's also plenty of seating with 2 and 4 tops available. I like the interior design of the kitchen set-up because of its openness for you to see the kitchen and everyone working and doing their part to contribute to the success of the day. It makes it comforting to see how many people are working toward ensuring we as the guest have good food coming our way. The ordering takes place from left to right within the restaurant with a TV Screen menu overhead to help guide you along. (See pictures) Of course, you have their trusty staff to help you as well. Service: The staff there were quite friendly. I was welcomed first by the MOD (Armando). You could tell by his work ethic that he has passion for the place, the people and wants to provide the best food and service for the guests. I was helped with my order by Gianna and Monica. I had told Gianna it was my first time and she happily explained how everything works with such nice courtesy and professionalism. It was most appreciated. It was finished off nicely with a cheerful smile and demeanor by Monica with the transaction. Food: The food here at CAVA is quite delicious. You can see in my videos and photos that I enjoyed it. The ingredients are fresh and the quality is top tier. I had ordered under the Chef Curated Bowls section and got the Fan Favorite Harissa Avocado Bowl. This bowl comes with (Harissa Honey Chicken , Crazy Feta (R), Hummus, Feta, Avocado , Corn , Cucumber , Pickled Onions, Basmati Rice, Greens, Harissa Vinaigrette.) I know right?! So many awesome things! I opted in to get a soft drink and was able to try all the refreshing choices they had to offer. Each option had its own refreshing characteristics to it. I'd highly recommend you try them all for yourself. The Main Root soda machine was delicious as well. They had a really cool blueberry soda option that was enjoyable as well. I would highly recommend you check this place out when you have an open hungry chance. I look forward to coming back and trying something new! --Derrek with 2Rs P.S. Hey friends, please select Helpful, Thanks and Love This if you enjoyed this review. I would very much appreciate it and your contribution would ensure my review helps others. RR read more

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Fresh ingredients especially meat and sauces!! I enjoyed the Harissa Avocado bowl, which tasted balanced with the white herb sauce. There is plenty of parking available and store is easy to find. Service was standard and store was clean. Good experience here! read more

CAVA - Harissa Avocado and Made my Own - Mediterranean Near Me - Chino Hills, California

Mediterranean but Chipotle Style? Food is fresh and quick to order. Andrew, Ruby, Josh, and Sam were super cool and friendly. Loved coming here with the fam. There's a little bit of something for everyone on any kind of diet. The only thing I'd watch out for is the spice level and the saltiness. I personally would have wanted a bit more rice to balance all the flavors that were a bit overwhelming. However, the overall flavors were very enjoyable. read more

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Joaquin is a blessing, great service, thank you for your kindness, this place has great food and the best vibes in the shopping center, you must indulge in their intricacies. read more

Great experience at Cava--fresh food, great service, and everything was spot on. Shoutout to Parker for going above and beyond to make sure everything was perfect. Really appreciated the extra attention! read more

The food here is absolutely freaking delicious. This place reminds me of a Mediterranean style chipotle. The staff here is very friendly. Our servers name was Annie and he was the best. He was friendly and described all the food and sauces that were available. He also gave some pretty good recommendations. This place is a little pricey, but the quality and service is amazing. read more

I ordered thru door dash I requested certain items in my bowl the did not give me any of them then they said oh this item will not qualify for a discount or a refund wtf I will never go here again so disappointed read more

Great service! Great food! Big shoutout to Tony for the amazing hospitality at this location will definitely be coming back.

Always a go-to spot when I'm in town. This place has great food and great service every time!

I've been to this Cava a ton of times and every single time the food is amazing, portion sizes are great, stores clean and the customer service is amazing. Shoutout to Adam who always goes above and beyond to make sure the customers have a good experience at Cava! read more

Okay okay, I am warming up to Cava. I wanted something healthy and my boyfriend wanted something filling so Cava allowed us both to get what we wanted with their Build Your Own Greens + Grains Bowl. This location off Cava is located at the Shoppes at Chino Hills. Parking during the holidays can get a little intense. There was also a long line when we arrived, and the line was consistently to the door the whole time we were there. Luckily they have a lot of seating to accomodate the demand. Unfortunately they didn't really seem to clean their tables. We both got the Greens + Grains Bowl ($12.05/each). For the base, my boyfriend had the brown rice and lentils while I had the super greens with lentils. Then for the dips and spread, you can get up to , and we both got the tzatziki, roasted eggplant dip, and red pepper hummus. Then for the mains, this is where the upcharges are, we opted for the Grilled Steak (additional $3.50/each). I don't remember his toppings, but I got the fire roasted corn and tomatoes. There was an avocado upcharge opportunity but I evaded it. The selling point for me and the primary reason I can see myself coming back is their sauces. You can pick up to 2 dresses, and I opted for both garlic dressing. Yum. So garlicky. One thing I couldn't help noticing is how messy their stations were. Especially at the toppings. Different ingredients were falling in different compartments. I have family members with food allergies so I'm always really stressed out when I see these things. The cashier, Jeff, was courteous and quick considering the long line he had to deal with. He was super nice. After all of the price increases from adding protein and premium ingredients, this bowl can get pricey. Without the garlic is was okay, but with the garlic it was tasty. I would consider coming back with the boyfriend whenever he wants something more substantial and I want to eat bunny food. read more

CAVA - Mediterranean Near Me - Chino Hills, California

Adam was super chill and a dawg great service! Great food here aswell at this establishment!

Great service & good portions! everyone here is very friendly and the store is clean!

This is my go too location as I'm a local. I frequent here at Least once a week. Yes sign up for the reward and be a member it has its perks. Alisa is very kind and will be at your check out. 10/10 service read more

amazing food thanks benji! we got the harissa chicken bowl and the spicy lamb meatballs!

Very happy that there's a healthier choice around this area. Came here during lunch time and there was a long line, but this place is well staffed and the line moved quickly. I really like the build your own bowl, the amount of food given is generous and everything tastes fresh. read more

wtf is this? this ain't chipotle. imagine paying 19$ for this. Atleast serve a full serving read more

CAVA - Mediterranean Near Me - Chino Hills, California

Food is really good. Service is impeccable. The customer service is really great. The ambience is very quiet not too loud but overall this place is amazing. I would recommend. read more

Food was bussin Good service too

I absolutely loveee the spicy lamb meatballs here! I always get a bowl with all the toppings I can and they really load it up at this location for you! Cava is convenient, quick, and fairly priced for how much they give you, i often have leftovers for the next meal! read more

This place is always so good! The food is so fresh and delicious. Chicken bowls are amazing!

Always great customer service foods always fresh and fast! Very clean Thanks Alyssa! read more

Best CAVA EVER! Service was so fast and the woman in front was so pretty and sweet. I love honey chicken you should get it. #LoveCava #67 #Healthy Ambience was also so nice and pretty! read more

My go-to is the greens and grains bowl with grilled chicken, crazy feta, and harissa honey chicken -- it never disappoints. The place is always clean, and the team here really goes above and beyond to make sure your bowl comes out just right. If you're looking for something healthy, filling, and actually delicious, this CAVA is a must. Definitely one of my favorite lunch spots in Chino Hills! read more

CAVA - Mediterranean Near Me - Chino Hills, California

There was a bug in my food....absolutely disgusting...I'm never ordering from here again. This is a health hazard do better Cava! read more

CAVA - There's a bug in my food - Mediterranean Near Me - Chino Hills, California

Came to Cava for lunch on a Sunday and despite how busy they were we got our food in about 10 minutes. We ordered the lamb and sweet potato bowls are were very delicious. Alyssa at the register was very sweet and helpful (: read more

Alyssa was very welcoming, very nice and helped us with our order! Food was amazing and very flavorful.

Usually come here and its always great, but this time I ordered a greek salad- which should come with a bunch of toppings plus chicken, lettuce, and rice. But I just received chicken and lettuce. Lol, what's going on cava workers? read more

CAVA - literally just chicken and lettuce - Mediterranean Near Me - Chino Hills, California

Today I visited the Cava location in Chino Hills and was extremely disappointed with the customer service. I want to be clear that this is not a reflection of Cava as a franchise--I've had great experiences at other locations--but this specific store fell far short. My mom was with me, and it was her first time at Cava. She wasn't familiar with how the ordering process works, and the employees offered little to no guidance. As we moved down the line, they didn't explain the available options or help her understand her choices, which made the experience frustrating rather than welcoming. On top of that, when we selected our sides, one employee gave us barely a spoonful, which felt careless and dismissive. Overall, the service was unhelpful and disappointing. I hope management sees this review and takes steps to better train and guide the employees, especially when assisting first-time customers. read more

Foods good, was crowded on a sunday, had to wait in line for a good half hr, asked for water cups, they ran out, cashier lady needs to be retrained on how to serve customers better, just use whatever cups you have, some of us just need plain water, no sodas, nothing, just water. 02/22/26 around 1:30pm. I always bring utensils and cups in my car, took those and get water from the dispenser, but that should not hv happened. After we're done with lunch, I saw others using the same "soda" cups for water, good, it took me complaining so you can learn. read more

Parking: free parking but this plaza gets really busy during the weekend/any holidays. There is technically a parking structure near the Trader Joe's that's shaded but it's about a 5 mins walk to cava Service: usually decently fast like chipotle. I did get stuck in a 26 min line once though. So it really is a hit or miss. However, getting a table is pretty difficult when it's busy. Food: most people make their own bowl ($12) with pita on the side. When they're generous, it's definitely worth. But some of them servers can be a bit stingy read more

Would've been a 5-star but the server, Gianna, provided poor customer service-- no smile, gave us a mad look, and was slamming the spoons, like who hurt you girl? What's worse is that she's training this guy, who was really nice (pls stay that way and don't be like Gianna). My friends, who were there for the first time, and my kids, also noticed Gianna's salty attitude. Other than that, Cava is delicious! read more

Friendly staff greeted us as we walked in. The food was fresh as always. There are lots of healthy and yummy options. Definitely recommend!! read more

CAVA - Build your own bowl - Mediterranean Near Me - Chino Hills, California

Had a fantastic meal at Cava! Everything tasted super fresh, and the staff were incredibly nice and efficient. The place was spotless too. Definitely recommend it. read more

Rating is based on our visit last Sunday 3/16/25 around 5ishpm: Pros: - Thumbs up on the chicken right rice bowl. Tasty and filling, it was the perfect size for dinner - 5/5 - Separate order of Pita chips, were on the greasy side - 2/5 - Refreshing Cucumber mint drink - 5/5 CONS: - Tables were sticky and dirty. Servers don't bother to wipe and clean up. We had to flag someone to clean a table for us and it took about 10 mins - 2/5 - Ice on the icemaker machine was full to the max. Kinda hard to get drinks when the icemaker is filled with crushed ice everywhere, making it look like a dumping ground. Servers need to check/clean up the area. It looks really bad! - Women's restrooms are disgustingly dirty. Trash bin is overflowing and doesn't get emptied! I realize people get busy serving the dining patrons, but please don't forget to check and clean-up the restrooms; throw away the piled-up trash. Without dining patrons giving you the business, you wouldn't be there in the first place. Don't know if we'll come back to eat here. One thing I can't stand is a dirty restroom and unclean tables - 0/0 OVERALL SCORE: 2.0 read more

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