Baught a used car from this dealer. It was an "as is" deal. They went above and beyond after the…read moredeal was done when we had trouble starting the car. They made the necessary repairs before we took the car off the lot. I would buy from them again. They were really stand up people and did what was right by us. Thank you for a great experience.

I've never met such a solution oriented service department. Like other comments, I'm not from the…read morearea, however had a vehicle end up there for repairs. Everyone in the parts, service and shop went out of their way to get our vehicle repaired and back on the road as quickly and cost effectively as possible. I can honestly say, after dealing with Toyota Dealers near me, if I have a same day service issue I can wait for, I will probably make the extra drive just to receive the level of service I was so impressed with.

Gary and Ryan were the most incredible sales professionals I have ever dealt with when buying a…read morecar. They made the entire process feel calm, relaxed, and no pressure. They got me exactly what I was looking for in a very expedient manner in a market that is very hard to navigate right now. I would recommend them and Allegheny Toyota to everyone I know. It was more than worth the trip to come 1600 miles from Colorado to get my car from the dealership. It is hard to imagine a better process.

Extremely nice people! Karen and Kim in the office are very kind and helpful. The owner Mike was…read morevery kind and willing to work with me. Definitely the most honest car salesmen/women I've met. I highly recommend! Some of the other reviews seem negative but in no way did I feel like I was being jerked around. I can't comment on the warranty because I have had my car for a week and have had no issues. I would imagine with the customer service I experienced though, that if I have any issues in the future they wouldn't have any problems working them out with me because like I said their customer service was very welcoming and understanding.

We were looking for a Toyota RAV4 for our daughter. We selected a vehicle, and tried to put a…read moredeposit on my American Express card, but I was told they don't take Amex due to the high fees; ok; paid with another method. We planned to return to pick up the car 2 days later. We were never informed that the down payment must be a check or cash, (until we made the 35 mile drive there) so we had to go again the following day. The manager at no time ever apologized for the lack of communication; in fact, never bothered to get off his chair to come address the policy with us. They promised us a gas card for our trouble, but that didn't happen either. When I asked who the manager reports to, so I could have a conversation with them, I was told there was no one I could talk to! The finance person, Tera, was very kind and helpful, but the rest of the process was very disappointing. If you buy a car here, be sure to ask a lot of questions, because they don't offer much information willingly. We also called the next day to tell them a light was not working, and the salesman was supposed to get back to us the next day with arrangements for replacement; nope! That didn't happen either. We won't be purchasing any more vehicles there for sure.

Car left for oil change and tire rotation. Wife picked up the vehicle. Got home to find I was…read moredouble billed. Called...no one answers the phone. Left a message. We'll see what happens.

In truth, I cannot speak to the sales department. I can, however, express extreme dissatisfaction…read moreover multiple occasions with the service department. I have finally given up and feel it is time well spent to take my vehicle out of town. I would not consider purchasing a new or used vehicle from Northpoint based on the poor quality and lack of concern for the customer expressed by the service department

We use this auto sales frequently - very nice, friendly, experienced group of people. I would…read moreadvise you to give them a try if you're looking for a new or used vehicle in the area. We always recommend them to our friends and family‼

Bought a car and didn't even make it home from the dealership. Was in the garage for two weeks and…read morehad to put $3,000 into and still finding things wrong with it. At this point we have almost put as much money into the car that we paid for it. They knew things were wrong with it and they said they would have it fixed but wanted to us to wait weeks for them to find a mechanic to take it to because apparently they don't have one or know of any. We said that we couldn't wait for the car to get fixed because we needed it and already paid for it. How do you sell cars without any mechanical knowledge? They also said that they would pay for us to take it somewhere and they never went through with it and we are stuck with a junk car. The one sales man that wasn't actually our sales man was nice but when we had to meet the real one he was rude and didn't even talk to us when we signed the papers for the car. We were also told that our car was at one dealership and had to drive across town to the other one once we showed up and they didn't have it. While we were waiting for our papers to go through we got a call from our salesman telling us that he couldn't sell us the car for that price but his brother, the other salesman, was the one that told us that price so that's the one we ended up paying. They don't stick behind there cars and don't wanna keep customers very badly or they will make things right. Really wish they would have done something about our car and made things right and we wouldn't be in this mess

We have bought 4 cars here, all low miles and our mechanic said excellent cars. The financing is…read morelow and the people are friendly. Highly recommend

I bought a 2014 Kia Sorrento in mid February 2025. Approximately two months after buying the…read morevehicle, there was major mechanical issues found that should've been fixed or corrected at inspection. It was not. I spoke to Caleb at Titusville motors and he basically called me a liar and said it would've never left the garage that way.. Well, it did and I'm not a liar!! today I was 3000 miles from needing an oil change and my engine blew up. It was serviced at a very well known garage and said there was no fix. I will be calling Titusville motors tomorrow. But I'm sure I will not get any backing. Do yourself a favor and do not do business with them.

I'm a 58 year old Man and have been driving Mustangs "among other cars" since 1982 & was interested…read morein purchasing a 2025 Dark Horse Mustang. I called A. Crivelli Ford, Inc. @ 814-388-5222 on 12/23/2024. I was connected to new car sales, and I said hello, and he replied hello. I said how are you? He replied, good. I said Great! I explained to "him" "did not get his name" I am interested in purchasing a 2025 Dark Horse Mustang. I asked him if "they" were going to get any allocations?? He immediately replied: HOW MUCH MONEY ARE YOU GOING TO GIVE "ME" OVER MSRP?? I could NOT believe what I was hearing?? I said what?? I said I'm NOT going to pay you ANYTHING over MSRP you greedy B_ _ _ _ _ _! Why would I? Then I hung up the phone! THIS IS THE GREEDINESS OF THE NEW CAR SALES THESE DAYS!! UNREAL! Especially considering FORD has an increase of 186% nation average of UN-SOLD inventory vs. last year! BRAND NEW Fords are sitting on lots UN-SOLD going ON 200+ days! This idiot was trying to make up his lack of NOT selling hardly any new cars on MY DIME!! SORRY BUDDY! NOT ON MY DIME YOUR NOT! STAY FAR AWAY from this Dealership!! I cant just cant get over the GREED these days!! THIS IS NOT 2021 ANYMORE! NO-BODY IS PAYING OVER MSPR FOR ANYTHING LATE IN 2024! AND THIS WILL CONTINUE THROUGHOUT 2025 IF FORD DOES NOT GO BANKRUPT BEFORE THEN! AND THE SALES TEAM @ THIS PLACE IS CERTAINLY NOT HELPING THINGS GO SMOOTHLY FOR FORD!

From the owner: With a reputation as The Auto Giant of Venango County and decades of connections with our local…read morecommunity, A. Crivelli Ford is a proud, family-run and family-focused business. Our Ford dealership in Franklin, PA, is Home of the Lifetime Warranty and other exclusive offers designed to make your car-buying or Ford service experience absolutely impeccable. Whether you require commercial Ford truck service from the best diesel techs in the area or want to speak with one of our many tenured team members who have been with the A. Crivelli Ford family for decades, we're here to help with nearby Ford sales, local car repairs and service, trusted auto financing advice and everything in between!

So, they tell your family they'll work with you but then when you get there they don't. They don't…read morecheck to see if you have a co-signer with you and just assume you'd be on your own knowing darn well your family told them in advance of what happened. Don't go here if you can help it. They don't like to help ANYONE! Oh and on the credit acceptance page, it shows they accept it, I am already pre-approved through them but they did not want to honor that. If you aren't going to honor it then remove your name from the credit acceptance dealerships. Horrible business.

I feel the need to tell everyone that if you need a vehicle, Kurt Johnson is who should buy your…read morecar from. In just over a year I bought a Dodge Big Horn Crew Cab truck and I couldn't be happier. Then my wife bought a Kia from Kurt Johnson. A week or so my son bought a Subaru Crosstrek and he loves it. Kurt Johnson Auto Sales makes you feel confident that you're getting the best deals around. My wife and I drove 50 miles and my son drove 100 miles to buy from Kurt Johnson. Don't waist your time looking at other places because you won't be more satisfied with any other dealerships.