I've never met such a solution oriented service department. Like other comments, I'm not from the…read morearea, however had a vehicle end up there for repairs. Everyone in the parts, service and shop went out of their way to get our vehicle repaired and back on the road as quickly and cost effectively as possible. I can honestly say, after dealing with Toyota Dealers near me, if I have a same day service issue I can wait for, I will probably make the extra drive just to receive the level of service I was so impressed with.

Gary and Ryan were the most incredible sales professionals I have ever dealt with when buying a…read morecar. They made the entire process feel calm, relaxed, and no pressure. They got me exactly what I was looking for in a very expedient manner in a market that is very hard to navigate right now. I would recommend them and Allegheny Toyota to everyone I know. It was more than worth the trip to come 1600 miles from Colorado to get my car from the dealership. It is hard to imagine a better process.

Customer service was excellent. Timely and efficient service. Gave me options to reduce the cost…read morewhich was very timely.

This would have been my third Subaru and 4thpurchase from these guys. I got a big red flyer in the…read moremail advertising 150% over blue book for trade in. I scrupulously filled out all details about my old car, including rust along running boards and damage to left rear quarter panel. They came back with a $5300 estimate online - which was precisely %150 over blue book for this zip code. Long/short - they offered me $500! An order of magnitude less than the online appraisal! They could not legitimately dispute my assessment that the car is in good running order, as they only looked at it for two minutes in the parking lot. I did fail to mention a crack in the tail light, which Jack the Salesman hammered me about, so that must have been why I was so shamelessly low-balled. And Jack did not have the slightest inclination to raise the offer at all. Come to find out that comparables to my old car, with no body issues, were selling for $8-12K on Carfax. I know they were selling because most of the listings were on-hold with purchase in progress. All of my issues were fixable with a bit of sanding, body putty and a professional paint job, which is what I assumed they did. Later that night, I did buy a much better car for a much better deal on Carvana. And I got to keep my old car. So happy me.

Great place to shop and browse for a good vehicle. Jim, Chrissy, Larry, and Rick are great people…read moreto assist you. They are pleasant, knowledgeable and very helpful ! I would highly recommend to give them a try

We were looking for a Toyota RAV4 for our daughter. We selected a vehicle, and tried to put a…read moredeposit on my American Express card, but I was told they don't take Amex due to the high fees; ok; paid with another method. We planned to return to pick up the car 2 days later. We were never informed that the down payment must be a check or cash, (until we made the 35 mile drive there) so we had to go again the following day. The manager at no time ever apologized for the lack of communication; in fact, never bothered to get off his chair to come address the policy with us. They promised us a gas card for our trouble, but that didn't happen either. When I asked who the manager reports to, so I could have a conversation with them, I was told there was no one I could talk to! The finance person, Tera, was very kind and helpful, but the rest of the process was very disappointing. If you buy a car here, be sure to ask a lot of questions, because they don't offer much information willingly. We also called the next day to tell them a light was not working, and the salesman was supposed to get back to us the next day with arrangements for replacement; nope! That didn't happen either. We won't be purchasing any more vehicles there for sure.

We use this auto sales frequently - very nice, friendly, experienced group of people. I would…read moreadvise you to give them a try if you're looking for a new or used vehicle in the area. We always recommend them to our friends and family‼

Bought a car and didn't even make it home from the dealership. Was in the garage for two weeks and…read morehad to put $3,000 into and still finding things wrong with it. At this point we have almost put as much money into the car that we paid for it. They knew things were wrong with it and they said they would have it fixed but wanted to us to wait weeks for them to find a mechanic to take it to because apparently they don't have one or know of any. We said that we couldn't wait for the car to get fixed because we needed it and already paid for it. How do you sell cars without any mechanical knowledge? They also said that they would pay for us to take it somewhere and they never went through with it and we are stuck with a junk car. The one sales man that wasn't actually our sales man was nice but when we had to meet the real one he was rude and didn't even talk to us when we signed the papers for the car. We were also told that our car was at one dealership and had to drive across town to the other one once we showed up and they didn't have it. While we were waiting for our papers to go through we got a call from our salesman telling us that he couldn't sell us the car for that price but his brother, the other salesman, was the one that told us that price so that's the one we ended up paying. They don't stick behind there cars and don't wanna keep customers very badly or they will make things right. Really wish they would have done something about our car and made things right and we wouldn't be in this mess

Car left for oil change and tire rotation. Wife picked up the vehicle. Got home to find I was…read moredouble billed. Called...no one answers the phone. Left a message. We'll see what happens.

In truth, I cannot speak to the sales department. I can, however, express extreme dissatisfaction…read moreover multiple occasions with the service department. I have finally given up and feel it is time well spent to take my vehicle out of town. I would not consider purchasing a new or used vehicle from Northpoint based on the poor quality and lack of concern for the customer expressed by the service department

Stopped in your dealership last month looking to trade my truck in on a new one. I told your…read moresalesman that I wanted a black 4x4 with black leather interior. He comes back with a list of trucks that were white, cloth interior and everything in between. After the second try he found what I was looking for at another dealer. He then quotes me a price of MRSP and insulted me on my trade. I know this is the game they play and they go back and forth. So I cut to the chase and told him what I wanted to pay for the truck. NADA trade in for mine plus invoice for the new truck. He laughed and said that I would never get anyone to agree to that. Well Joe Taylor Ford...... I drove that truck home from NY last night and got a better deal than I was looking for from you. And we wonder why people don't shop local. By the way maybe it's time for that salesman to retire caused he seemed confused.