I had my vehicle inspection done @ valley tire "pro's" in 2020. When they removed my gas cap they broke it and the car was returned with a check engine light. I asked if they would replace it, and the gentleman said "it's under warranty and I should take it to the dealership for replacement, i think they said they looked online and couldn't find one".
I had my vehicle inspection done in 2021 @ valley tire "pro's". This time they where more careful with the gas cap, but several months later was informed that i had to return immediately for a replacement sticker. I asked why and was told that it was due to a state audit of their records and fraudulent activity or something.
This past month i had them install my summer tires and do a state inspection. They installed the tires and then claimed that the vehicle wouldn't pass inspection because, the tires where smaller than what the manufacturer recommended. They literally removed my stock tires and installed larger tires. I didn't argue, i just left the store. If they can't do basic math, they need not inspect my wife's car. I went directly home and checked the lugnts where tight.
Every time i have went there they have always been polite, i will say that. The place is very clean and the counter staff knowledgeable. It's a walmart tire shop value @ a dealership price in my opinion though. read more
