Extremely nice people! Karen and Kim in the office are very kind and helpful. The owner Mike was…read morevery kind and willing to work with me. Definitely the most honest car salesmen/women I've met. I highly recommend! Some of the other reviews seem negative but in no way did I feel like I was being jerked around. I can't comment on the warranty because I have had my car for a week and have had no issues. I would imagine with the customer service I experienced though, that if I have any issues in the future they wouldn't have any problems working them out with me because like I said their customer service was very welcoming and understanding.

Car left for oil change and tire rotation. Wife picked up the vehicle. Got home to find I was…read moredouble billed. Called...no one answers the phone. Left a message. We'll see what happens.

In truth, I cannot speak to the sales department. I can, however, express extreme dissatisfaction…read moreover multiple occasions with the service department. I have finally given up and feel it is time well spent to take my vehicle out of town. I would not consider purchasing a new or used vehicle from Northpoint based on the poor quality and lack of concern for the customer expressed by the service department

Baught a used car from this dealer. It was an "as is" deal. They went above and beyond after the…read moredeal was done when we had trouble starting the car. They made the necessary repairs before we took the car off the lot. I would buy from them again. They were really stand up people and did what was right by us. Thank you for a great experience.

Great place to shop and browse for a good vehicle. Jim, Chrissy, Larry, and Rick are great people…read moreto assist you. They are pleasant, knowledgeable and very helpful ! I would highly recommend to give them a try

Stopped in your dealership last month looking to trade my truck in on a new one. I told your…read moresalesman that I wanted a black 4x4 with black leather interior. He comes back with a list of trucks that were white, cloth interior and everything in between. After the second try he found what I was looking for at another dealer. He then quotes me a price of MRSP and insulted me on my trade. I know this is the game they play and they go back and forth. So I cut to the chase and told him what I wanted to pay for the truck. NADA trade in for mine plus invoice for the new truck. He laughed and said that I would never get anyone to agree to that. Well Joe Taylor Ford...... I drove that truck home from NY last night and got a better deal than I was looking for from you. And we wonder why people don't shop local. By the way maybe it's time for that salesman to retire caused he seemed confused.