Requested service to repair the cable leading from the modem to the wall. Technician MARK responded…read morewithin 2 hours of my call. Repair completed within 20 minutes and Mark extremely professional.

I have had their service for only 25 hours. And have been disconnected 3 times. Unable to watch…read morelive TV. Had to use my personal Fire Stick to get any sort of shows to watch. My 1 TV is not connected to their remote even though the tech said we were "good on all TV's". Not happy. Before you switch. Seriously think about it.

I wasn't sure if my TV was able to be fixed or not and with the current sales I wanted to make a…read moredecision quickly. I called around to several places, but The Good Guys were the only one to provide me with FREE feedback. If the time comes that I need to have anything repaired, I will contact them first!

Really knew their stuff. No nonsense and very friendly. We had a tv that sat here unused for a…read moreyear. We finally called Carl and we had that puppy back up and BETTER than new within 10 days- and included ordering the part.

I am reviewing this place for their satellite installation and customer service. I have nothing but…read moregood things to say. I have been dealing with Skyview off and on for almost 15 years. It started with a Dish installation. It continued with a Dish upgrade. From the owner, Duane, to the installation techs you get nothing but great service. Even if you have a problem with Dish, Duane always goes the extra mile to find a solution to get you a Dish install in your home. A few stories to illustrate this all. My mother had tree cover all over her yard. Dish and Direct tv folks had come to the house to check for signal and they told her it wasn't happening. I told mom to call Duane at Skyview. He sent a tech out and they found an easy and quick solution by putting the Dish on a poll beside the house. There was a direct line to the satellite. To this day, that install is in place. The only difference is, I am living in the house and my mom has moved elsewhere. But we upgraded a few times since then. Which brings me to the next story. Because I share a name with my mother, Dish wouldn't approve an install at the house, given possible shenanigans. Duane assured me that we would work it out. He found a solution and worked with me to make it happen. Now I have the great Dish Hopper system in the house. The tech has been to this house about 3 or 4 times upgrading or installing new systems. He has always been professional and very quick at his job. I appreciate these folks and will continue doing business with them in the future. I hope you do as well.

Duane, Is a wonderful Dish Sales Rep, he went way above and…read morebeyond customer service to get our dish service hooked up. My TV stopped working while he was at my house and he went back and got a small monitor from his shop to finish hooking up my service and then left the tv at my house until I could get my tv fixed, could not have asked for a better experience, AWESOME!!!!! customer service. Thank you Duane for being so wonderful

Switched from optimum to planet networks and it's been nothing but great service. Blazing fast…read moreInternet and the few times I've had issues I call up and get a human almost immediately. Optimum destroyed service electric.

I switched as soon as Planet was available after one too many issues and price increases from…read moreOptimum over 17 years. The install was a breeze and the techs were top notch going over every detail of my setup. When I didn't want to use their equipment he said that's ok but he also left me the router they supply, it was labeled where I would need to make connections and then he wrote his name and number on the box in case I needed to switch it quickly. When my router went out late one night, instead of scheduling an appointment and waiting they connected me up in a few minutes. When a part of my system failed (POE) and I talked with tech support they decided they needed to dispatch a tech. It took longer than I had excepted and hoped so when I called back to get an ETA the Support Manager located the part I was waiting on and personally drove it to my home. This is not something someone else told him, he took action because he cared about his customers. The company may not have the polish of a big company like Optimum but they shine like no other because off the nice, caring and hard working people who work at Planet Network.

My Verizon iphone was not holding a charge well and had several other issues which were beginning…read moreto interfere with normal usage. In visiting Donta at the Harleysville location my dreaded fears turned into an experience well worth having. Donta was very personable and especially knowledgeable, professional and efficient! He offered numerous options, explained so many things and setup and transfer went very, very well. I left having made a very special new friend and with remarkable savings!!!

The customer service with Justin went over & above helpful. He was patient and very knowledgeable…read moreabout answering multiple questions about the new iPhone & older iPad I have. Helped resolve many issues I was having.

I enjoyed a wonderful experience with this team updating my chandelier. They are extremely fast and…read morethe installation is solid and reliable. I am pleased with the way it all worked out and would certainly use them again.

Do not trust this company. They are not honest or good. They took advantage of our lack of…read moreknowledge as new homeowners, upsold us (said we needed an entirely new breaker), and then did poor quality work( the breaker is not grounded, among other issues.) We only found out when they tried to do the same thing to a friend of ours who got a second opinion first.

I had called last week to set up a payment plan I'll approved. It was to begin on 8 January. I get…read morean email last night telling me that my service has been disconnected for nonpayment on the 30th. I call them this morning and tell them that wasn't the date that was picked that was 8 February And they said well that's what was putting in the computer so not only are they not turning it back on, I have to pay my bill in full plus another 200 for a reinstall it. Because it was their fault. When I spoke to a supervisor, the supervisor said, we could go back-and-forth on this, but it's not gonna matter because once you get the email that you're being shut off, there's nothing more he can do. It was the biggest scam I've ever seen. I've been with them for years and all of a sudden recently, I started getting these emails from them saying that my bill has been running late which it hasn't and that my payments were dollars short which they weren't and I kept sending proof over. It was terrible. They finally I told him just keep it off. I can't deal with you guys anymore

We were DIRECTV customers for 10 years. We had a house built and had to pause our services while we…read morewere waiting for completion. After we moved in,we hadn't set up our Tv right away. We noticed they were charging us $160 for about 4 to 5 months without any notification and without supplying any service and refused to pay us money back. We talked to several employees and managers and not a single one were able to refund our money back that they stole from us without supplying any services. how is this legal? You should be ashamed of yourselves. We will never give you our business again As well as we will spread the word to as many as we can about not using you as a cable provider.

I would given 0 stars if I could. My elderly father attempted to set up his own account but was…read morescammed by this company. Instead of charging him $25 for the initial instillation, he was charged $2500. That's right, 100x what he actually owed direct from his checking account, and we have yet to see the refund even though it has been more than the 3 business days we were assured it would take to rectify the situation. I spent nearly 1.5 hours on the phone this AM getting passed around and eventually hung up. I am seriously considering legal action against this company.

When I gave my first review I gave Phil a nice shout out for providing easy and quick service for…read moregetting my equipment and initiating the setup of the Modem for my Wi-Fi and internet access! I do not appreciate that you used a very childish Urban Vocabulary name for me to start with while I was setting up my new systems! Just because people are older does not mean they do not have an understanding of Urban Vocabulary and language used by younger people! Sammydeeznuts! Not acceptable! Not Funny and also reported to Xfinity the setup was difficult enough and seeing this every time I setup something was not appreciated! Grow TF up!