Chris came out to find that our system was a little "different". Despite that he figured things out…read moreand went above and beyond to get things up and working! Definitely our new go to for hvac!

Corey came out really fast and fix the air conditioning. He knew right away what the problem was…read more Very nice young man. I highly recommend Air Craftsman for HVAC systems.

I found Ray to be knowledgeable, punctual, efficient and cost effective. He's a great…read morecommunicator and answers messages in a timely, clear and complete way. In fact, he's the same way in person - he takes the time to explain his thorough diagnostic process and answers any questions in a way that's understandable. We really appreciated working with Ray to repair our 15 (or was that 20?) year old furnace. I have no hesitation giving Ray a 5+ star review and recommendation.

The previous owner of our home DIY'ed the HVAC ducting in our home...and it was a mess! Ray spent…read morea good amount of time mapping out the horrible layout and inspecting the system, then provided a proposal on how to replace and repair our system so that it worked efficiently and effectively. He is reliable, thorough, respectful, and an excellent and AFFORDABLE technician.

Highly recommend American Home Energy. Kudos to technicians Craig and Carter. I want to thank…read morethem both for their excellent support, technical knowledge and friendliness. Their expertise, patience and positive attitude made a real difference. They took the time to explain issues found with my a/c unit and carefully explained options for repair or replacement of the unit.

Note: I've posted this same review on Google Reviews…read more American Energy was one of three companies who priced my project. I met with the owner Mathew McGuire, who I found to be friendly, sincere, and someone who is vested in his business, his people, and working to ensure that he wins life-long customers with every job. I had done a lot of research with AI, so I knew my options well (that research was very helpful and I'd highly recommend doing it in advance of having people out to give you pricing). I had no intention of beating up each of the companies, I simply asked for their best pricing and options. I used AI to carefully review each bid in detail, including the proposed equipment and how appropriate it was for our home. All companies gave solid bids, but there was a very large spread between the highest and lowest. That usually concerns me, but all my research about American Energy indicated that they were a solid, competitive company. It was a big investment, but I ended up converting to an electric heat pump and also getting all our ducting replaced. We have a 2750 sf single-story home with 17 vents, so the new ducting was nearly as much as the system itself. That said, the ducting has made so much difference in terms of balancing the temperature throughout the house, which was a real probelm with the old system. The new system is extremely quiet and maintains a consistent temp throughout the day--and we've had some extremely hot days since it's been installed. American Energy's installers were all very friendly and professional, and did a great jobs with prep and clean-up each day they were here (the initial install took two days). There were a couple minor issues after the install was complete which required two follow-up appointments. One was a equipment issue that required Carrier to provide a replacement part, but Carrier was responsive and quickly provided it. For the additional follow-up appointments, their scheduling person as professional, courteous, and accommodating. In fact, she went out of her way over a weekend to re-schedule an appointment that was supposed to happen on a Monday morning. To me the company has to be a good one to A.) get that kind of diligence out of employees, and B.) to keep those kind of employees. In the end, I'm extremely happy with the system and will gladly subscribe for their annual maintenance contract.

Our AC is on its last legs an I was dreading the summer so we finally decided to get our AC…read moreserviced. I think it was a Friday night and I sent a quote request on Yelp and Roi reached out right away, offered a quote to take a look at it. Scheduled a visit to the following Monday. They sent Thomas out to take a look, he was very up front about the condition of the unit and advised that there was alot of issues, which we totally get. He was very thorough and took a lot of reference photos and explained what he was doing. We agreed to look at getting a new system and set up a meeting with Kyle for later the afternoon. Kyle was also amazing and went over the pricing and options, you never want to pay for a new AC unit but it's a necessity here so and they made sure we had a great deal. Installation will be later this week! I look forward to a frosty summer!

Fast service. Lots of upsell pressure. Work was completed per my instruction, but the quality was…read morenot up to par. Discussed with management and they came back to finish the job. Two years later, system still works great. Three stars due to the upsell pressure and poor first-pass quality. Grateful they came back and made it right. For what it's worth, the upsell comes with the territory. And, not every company will proceed with the necessary work without it. Atticman did.

Barron was on time , very professional. He detected a serious propane leak. He took care of that…read moreand also fixed my propane wall heater and thermostat. I highly recommend him for any heating and plumbing problems Vione Benoit. Pollock Pines

From the owner: We Specialize in: *Service…read more *Installs *Water heaters *Heat pumps *gas furnaces *electric furnaces *Retrofits *Cut ins *New construction *Split systems *Mini split systems *Package units *Ducting Design *Up grades

they go out of their way to make sure you get great service and product. employees very conscious…read moreabout their work

98 degrees, hideously hot, AC goes out , a Saturday, not a good combination! Gave Ed a call, he was…read morethere in a couple of hours, fixed the problem, house cool again ! thanks Ed, you are the best!

I cannot imagine there are many homeowners who are experts when it comes to HVAC systems. I know…read morefor a fact that I am not, it was with great trepidation that I started our search for a new system since our 40 year old system was on it's last legs, and another Sacramento summer was at hand. So I reached out to three local companies, all of whom came highly recommended, for proposals to replace the entire system, duct work included. I then put all three into ChatGPT and here is the one comment about Phoenix Energy Solutions' proposal that was the most salient. "Those are signs that the contractor is paying attention to installation quality rather than simply replacing equipment." The price was also very competitive and when the entire scope of the proposals where compared, it was the best from a cost perspective. Of course a proposal on paper, is just that, words on paper. Now it's time to see if the work stands up to the words. Yes, yes they did. Five stars here. Communication was clear, scheduling the job was prompt. The job took two days and our new Amana 3-ton 17+ SEER Variable Heat Pump system was installed and working beautifully. Now, keep in mind this is a very intrusive process, but Micah and his crew were conscientious and careful in our home. I can say without hesitation, Micah and Phoenix Energy Solutions checks all the boxes. Knowledgable - Check Thorough - Check Competitive - Check Communication - Check Honest - Check Quality - Check

Phoenix to the rescue again. Peggy took my call late and got me in quick. Jude out with amazing,…read morethorough customer service. There's a reason I don't call anyone else for heating/ air needs.