I bought what was supposed to be a gram of concentrate. I get home and find it is only a half gram on the receipt and in the container. I went back with my receipt and a picture of the price directly from their menu on Weedmaps. They told me it was a mistake and refused to refund my money and refused to give me the full amount of product I paid for. I was offered a 20% discount n spending more money but they already got twice what I thought I was spending on the product by only getting half what I paid for. I wasn't going to give them more money. read more

Catalyst - Cherry - .5g - Cannabis Dispensaries Near Me - Long Beach, California

See all

I used to do security guard work but the way I was treated because I couldn't hear the muffled sounds of instructions I was met with unprovoked hostile and negative situation that could have been easily avoided as a security guard you're supposed to de-escalate situations not provoke them and escalate them!? But wait it gets better so after clarifying that I did not have a weapon I went in to make my purchase as I was going to make my purchase I explained that your security guard is very rude then proceeded to pick what I wanted in and out like always I've been here several times never an issue never a problem except for today well I guess the supposed manager Jeffrey overheard what I said went outside came back in then angrily yelled at me too and said you need to listen to my security guard blah blah blah after I just straighten it out with him he reignited the situation and just kept threatening me that I could never come back and that I'm banned from all catalyst stores for what bringing rude customer service to your attention? Mark my words you have a loose cannon at your front door a security guard with a chip on his shoulder I also have video of the security guard trying to lunge at me as if I was going to be intimidated I put my hands up and told them not to touch me did it really had to get to that point? I was already leaving the property so Jeffrey took it upon himself to walk up to my friend's car I had just fixed and was going to drop it off after making this purchase took pictures of the license plate and VIN number I thought it was funny because it's not even my car but were you trying to get more of a reaction from me? I was already outside getting in my car about to leave and you guys just kept trying to make it worse I'm a veteran of the United States and understand that we all have our freedom of speech the whole reason I go to The dispensary to treat my PTSD it helps me relax and calms my anxiety attacks as I write this I am suffering a severe headache and stomach pains I might go to the hospital thanks a lot for ruining my day and you did me a favor by not letting me come back because who else would want to get treated like this or is this how you treat some people? Sincerely J.M Thank you P.S also I consider it pretty childish that the manager of this store would laugh at a customer's car as if he was trying to embarrass me but I actually found it hilarious and let you think that classact catalyst read more

Been coming here for a while. Today, Easter Sunday, I had a bad experience with one of the bud tenders. Not exactly sure what the bud tender's name was but she is short with black hair. I was trying to get wax but another customer was next to the wax fridge. First my bud tender wanted to wait to go, but then she asked me if I felt comfortable going to the wax fridge and standing near the other customers. I made a comment that it was surprising to me they were so particular about social distancing when they haven't been in the past (10+ people in the bud room). She then told me that, quote, "there is only 7 people in the bud room at a time....I would know bc I work here." Incredibly unprofessional, don't come here if you don't want to be belittled for making normal conversation. When I asked for the manager, Destiny P, she did not mediate the situation well. She supposedly asked the girl to take a break, but the girl was allowed to mad dogg me while I walked past her in the lobby. Needless to say, picking up weed should be an uplifting experience. Don't come here to get your medicine. UNPROFESSIONAL & RUDE. read more

Go anywhere else this place is a scam I'm surprised I went there as long as I did. Go somewhere else I guarantee you will get better weed. Only go here last resort read more

Like the store and the staff but they do a very poor job of managing customer traffic with next to zero regard for social distancing. Nobody is running the show. Way too many people at the counter and the cash register. Also too many idle team members behind the cash registers not ringing sales and milling about. They need to get their act together over there. read more

I got me Gushers at greenhouse herbal center where i found exclusive selection strain from different brands like connected. It is one of the best hybrid indica dominant i've got hands on in a while. When i opened the jar the creamy sweet / gassy smell from gelato 41 and pungent pine/earthy smell from triangle kush rapidly overload the place. The herb has a tart blueberry flavor that i was able to taste every single toke. Their flowers are beatifully cured that give it a super premium experience. The high was amazing, i felt nice euphoria rush and tingly sensation throughout my body that gradually faded to a mild sedation point. Nugs look dark green and purple fully covered on trichomes "crystals" read more

Catalyst - Cherry - Cannabis Dispensaries Near Me - Long Beach, California

See all

Bought a vape here and then lost it a week later. They would not give me a new one. What a JOKE.

Recently started going here and being able to order online, go in & get my necessities fast is great! Also great customer service & bud tenders are nice and helpful. read more

This is my favorite dispensary. All prices include tax and and it's fire as fuck ... in person!!! Delivery and such can be different and hard to get customer service if you call. Overall amazing dispensary but slightly disappointed in delivery, that's the ONLy THING read more

When I first started coming here to get my bud they were always nice as fuck maybe because they changed the name?. Lately. Every visit has been followed up by shittier and shittier customer service. Idk if they get treated poorly or have a hostile work environment but idk if I'll be going here anymore. I've got stories. Just no time to share. Not trying to judge too harshly. But fix your shit catalyst. read more

This Place is Good.. More For Flowers really tho.. i Was Hoping they Carried the Exotic Concentrates Everyone Wants like GL420 Diamonds, or 5Carats Diamonds those Are So Good! The Budtender told Me they Would Be Getting them Soon So When they Do this Will Be a Great Shop!! read more

Cant beat their pricing on Stiiizy's. Id recommend this place for concentrates, cbd related stuff.

Left this same review on Weedmaps. Will share on Google as well. I've gone 3 times.. Each time I got two, 3.5 gram 8ths. That's 6 8ths. Only one of them had a taste. I went 3 times to prove myself wrong. How could an establishment that looks this fire, sell pre packaged, tasteless nonsense. It gets you high, but it had NO TASTE. I complained after my 3rd trip. "Manager" told me he disagreed with what I said, and because of that, my experience is void and I should buy the more "top shelf" weed because what I'm used to smoking is more up on the scale of "quality". But I never had to spend $80+ on an 8th for a taste. That usually comes with most weed: especially for a shop as nice as this. So basically you saying everything under $80 for a single 8th taste like nothing. Your only remedy is I spend more, no apology for spending 260 and only getting one quality product. I'm sorry you can't sell weed under $80 bucks for it to have a taste (your insinuation, not mine) Safe to say I won't return. I had to hang up on this dude. No arguments or anything, he's just being a douche and I don't have time for all that.I got better weed off the curb that didn't get me high, that taste better than this smokey bull.. the staff (minus the dude who handled this poorly) is really great. Liz is cool, you got another chick in there that just don't wanna be there, nor help to the best of her ability. She's turnt down, the security and the rest of the staff are really humanized and polite. Don't go here for quality. Waste of time and money. 2 stars for staff read more

They Never answer the phone . I came all the way from Anaheim poor Coustumer service

This shit expensive.... support your local weed man tax free and he hook it up none of that on the dot 3.5 bullshit with taxes. I can get 3.5 for $20 in wilmington. Other than that $32 for a preroll is not what I expected. Thanks anyways but i'll be supporting the weed guy from my block lol read more

Sorry guys but the high tax and personal service from the staff was not up to my standards. The flowers are prepackaged to exact weight. I like my Budtenders to have a heavy hand. read more

What a great experience. They have first time buyer as well as second visit discount. Taxes are alittle high as Long Beach imposed some hefty taxes but otherwise great shop and knowledgeable staff. Thanks Dave read more

I like connected as a company but I think I would rather shop at the other Long Beach location downtown. I think the employees are just a bit more personable. Selection was ok and prices were a bit i the higher side. read more

This is one of my favorite dispensaries they are fun, fast and have great prices! The place is a tad hard to find but very worth the effort - I HIGHly recommend this establishment read more

Great place, excellent service:) First time stopping by last night, was very pleased with this new location so close to home....Check in was easy, and order was ready for pick up as planned. Marcus the bud tender took good care of me, and was a pleasure to talk to...Thanks!!!! read more

Dave was my budtender and he was awesome! I already knew I was looking for Heavy Hitters product and he took my right to what I needed! Thanks Dave ! read more

Catalyst - Cherry - Cannabis Dispensaries Near Me - Long Beach, California

The older woman (in her 40's) that works here is really not helpful. She tries to rush you and just gets you out of there. When I explained I placed an order online she was like oh hahaha that systems up but we don't use it. Not sure why it's on the website then. Avoid the old lady at all cost the dude with the cool rings is awesome tho and very helpful. Maybe she needs some more training. read more

super unhelpful. terrible products. overpriced. no customer service or basic politeness.

Love this place in LB! Kind staff who take their time to answer any questions you may have about their products or just questions you may have of your own about the different strains, oils, edibles, etc. I was referred and have been referring other friends. Will be a long time customer read more

They lowered their prices since the last time I was there and that they s good because before I would avoid them because the prices were too high. I still wish there was a way to view the product before buying it though. If I could see it first I'd go there alot more often. Good quality if u know what u want before u see it, if that's possible lol. Nice storefront great parking quick in and out. read more

Been twice, both right before closing which is awful I know, but they always welcome me with a smile and Frankie my bud tender is the best! Very knowledgeable and always recommends exactly what I want! Good music playing too! I will recommend and return :) read more

flower is medium grade compared to other shops in the area, was not happy with the quality of the buds and taste. Need to find another reliable source... For the cost of the buds you expect top of the line flower buds... read more

A little pricey but DEFINITELY worth it . U get what u pay for , bomb bud ! The biscotti is worth all the hype .

I went to the shop on May 23 at 4:30pm. The guard in the front room was wearing a mask that was not covering his nose. I asked him why he was not wearing the mask properly and with a straight face (what I could see of it) he said that wearing a mask is unhealthy because you breathe in your own carbon dioxide. I stated that the virus was not healthy either. I continued to question him for a bit and at no point during our exchange did he adjust his mask to wear it correctly even though I was obviously uncomfortable with him not wearing the mask properly. I then went into the back room only to see that maybe 3 out of 6 people working behind the counter were not wearing their masks properly either as the masks were below their noses. At one point a customer who was not wearing a mask at all came into the back room and one of the employees who was not wearing the mask up over his nose told that customer he could not be there without a mask. The customer stated that they were told otherwise by another employee (probably the security guard who let him in) and he was then just allowed to stay there without a mask. I had to keep reminding the person waiting on me to pull the mask up over his nose as it kept falling down and he seemed not to notice until I reminded him. I will not be going back there because the staff seemed to be quite out of touch. read more

Everyones is really amazing and very helpful, like coming to this location always very clean

This place is beautiful!!!! They have a wide range of high quality stuff, good prices and everything is lab tested. The staff and security are super friendly and helpful. If you're into getting the best of the best this is your spot!! Super convenient right off the freeway too. Will definitely be returning!! read more