It makes me sad to write this review because I had no issues with Homeshield until a few months…read moreago. I have been a customer of Homeshield for years and have had various services - wood rot treatment, monthly pest and rodent service, rodent exclusion treatment. My parents also have Homeshield service their home because of my referral. I want to make it clear that the technicians who service my house continue to be great. My usual technician is Julio and he's always super friendly, on time, and does a great job. My issues in the last few months pertain only to the call center and billing. In April I was charged for my monthly service even though no technician came out to service my house. I called Homeshield to let them know and they indicated I would not be charged for June. When June came, I was still charged for June so I had to call back to ask once again for money back. The call center indicated that I called too late before they processed the payment so the charge would fall off my July billing. At the beginning of July I called Homeshield to schedule my monthly treatment because I was going to be out of town. I informed the call center that I was going to be out of town and that was the reason for me scheduling my monthly service. The call center was able to get my monthly pest service schedule before I left, the call center did not indicate that I had a separate rodent treatment schedule for July 24. I left the country and while on my trip I got a text that my house would be serviced on July 24. I was pretty confused because I thought I had my house serviced and I even told the call center I would be out of town. Due to the 9 hour time difference I had to tell my brother to call Homeshield to cancel the appointment. On July 22, my brother informed me that he canceled my appointment and notified Homeshield that I would call to reschedule. On July 24, I got a text from the technician that he was about 30 minutes from my house to perform the service. I had to respond via text that I had cancelled my appointment and apologize that the call center did not inform him that I had cancelled. I am not too sure what is causing the breakdown in communication but I honestly feel terrible for these technicians not being informed of things. It also doesn't sit right with me that I have to apologize to the technician not for anything I did, but for the breakdown in communication caused directly by the call center. I also am not sure what is happening with the scheduling since before the no show incident in April I had technicians service my house every single month without issue. Update: Bryana from Homeshield called me on August 5 to learn more about the breakdown in billing, communication, and scheduling. She was really friendly, professional, and apologetic. I felt like she was not calling simply for me to fix my review but actually listened and wanted to make sure that as a customer I felt that things were remedied. She thoroughly explained my services and what Homeshield was going to do to help make everything right. She also informed me that she was going to reach out to my dad to make sure his experience as a customer was great. Overall, I am really happy with how Homeshield handled remedying the situation to ensure that I continued to receive better services in regards to billing and scheduling.

Just found out today that I have been continuing to be charged for services that are not rendered…read more We're in the middle of a huge landscape upgrade and didn't need any service for past couple of months. I had mentioned to Darla to skip service because of this, and will resume when ready. But just noticed that I have been continued to be auto charged ($87 each time) good thing I looked as I was getting ripped off. Very surprised of this as I'd mentioned this for multiple months to get ahead of this situation and give HomeShield as much communication as possible. It is crappy feeling to have my money taken like that I called in and spoke with Luca and he was helpful in telling me that I'll get credited back for 2 months, and will have CC on hold so not charged. That made me feel good. He said I'd get confirmation email in a few minutes but it's been nearly 2 hours and no email and my CC still showing no credit/refund. They are happy to auto charge me, but cannot accommodate their current customers with the ability to pause service, causing additional headache for me I'll see if there is anything worth updating if/when it happens. otherwise will go straight to credit card company and dispute charges...I don't have time to keep going back to HomeShield to check if they did their work right Still considering if I will continue with HomeShield once I need service again; but I figure I'll have better choice when that time comes UPDATE: after reading other review of not being able to cancel service, I called right back and spoke with Patricia. I asked to cancel service, but she could not do so and had to transfer me to other department and ask me to hold for "2 minutes". After 2 minutes, she came back on saying no one could talk to me to cancel. Seriously?? I asked if I can get her my verbal authorization to relay my cancel message to someone. No can do, so I have to wait for someone to call me back so I can say "CANCEL" really frustrated now...

Nixtermite has been in business for 29 years, and their price was very competitive…read more I interviewed three companies to fumigate my home. This company was, by far, the best. What put them over the top was their four-year guarantee on fumigation (offered for a limited time). The other two companies offered one- or two-year guarantees. Customer service was outstanding from the owner, Chris, to his helpful office staff, to his on-site workers. The company supplied a home preparation checklist, which was very helpful. They offered a free lockbox, which was convenient. The theft deterrents gave us peace of mind while the property was being tented. On the day of the tenting, the technician was kind enough to check that my prep work was done correctly. I noticed after the tenting that the crew double-bagged items I had missed. Outside, my property was left clean. Thank you, Nixtermite!

Reasonable price, easy communication. The scheduling/support staff was great. Highly recommended.read more

Colonial Pest is the best! We've had them service our property for many years. They are thorough,…read moreresponsive, and all their staff are super nice.

10 year update, these guys are simply the best. Please don't bother with anyone else, I have 22…read morefruit trees and it attracts the rats in a big way. Trust me you want these guys on your side if you face a similar battle. The ants are never a problem either. Hire the best and you won't regret it. The non-stop 5 star ratings here on yelp are not a fluke. Victor and Albert... Thank you for taking care of our home.

I've been a customer of simple pest management for several years, but I wanted to take a moment and…read morethank the team for being available and being so professional at helping take care of my home & my business. They have been able to help me with almost every pest problem from insects, fruit flies to rodents. Chris is my favorite tech, and I always appreciate his attention to detail when he's here. He's extremely friendly and personable, but completely professional at the same time.

Ive been a loyal customer for a few years at least. Leigh is a great tech and is always respectful…read moreof my property. Professional and thorough. Excellence. Great value and always provides the best service with whatever issues may come up when dealing with pests.

They do general bug control and they do it very well and at a reasonable price. We have been…read moreworking with Ricardo for years and wouldn't trade him for any other provider.

CDTech Pest Control is a local business. Ricardo is…read moreincredible, hard working guy. We own a restaurant and he is always super responsive, friendly and hard working guy. Recommend

I had done some research on options for termite pest control. Green Flash was rated highly, so I…read morerequested an onsite inspection. Eddy Gomez came over and, after the inspection, confirmed that termites were active. I had previously used another company, which concerned me because, for whatever reason, their inspections had missed this activity. I also had another termite company come out and received their pricing. Green Flash was the last company I had inspect the property, and they provided the best option along with a reasonable price for the work. It wasn't cheap, but it was fair and reasonable based on the other bids I received, and there were options. I had read many of the past reviews and can say my dealings with the office managers (Amy & Wendy) went well. In addition, I received emails and text messages as reminders of the scheduled date and instructions required for this appointment. On the scheduled day, my doorbell rang promptly at 7:00 a.m., right at the beginning of the 7:00-9:00 a.m. arrival window. The project manager, Kyler, arrived, and two other gentlemen soon followed to begin the work replacing termite-damaged wood and then fumigating my attic. My neighbor even commented on how Jorge and Dave were just knocking out the work. When my wife came out later to see what had been replaced, she couldn't even tell because of the quality of the work these men provided. Everyone was easy to speak with and answered all of my questions. In addition, there wasn't a piece of wood or a splinter left anywhere around the house after they were finished. By 3:30 p.m., everything was completed, and I was given instructions on what to do if I had any further questions or encountered any additional termite activity. I'm glad I did my research and found Green Flash. I would recommend them to anyone who reads this and is looking for termite inspection and treatment services.

I am giving Green Flash 2 stars based on a severely rushed recent inspection and the poor quality…read moreof their past repair work. Recently, I had them come out because I suspected termites in one of our rafter tails. To their credit, they correctly identified that specific spot as just fungus and didn't try to oversell me on treatments I didn't need. However, their inspection was incredibly brief. They spent only a few minutes scanning the house, didn't check the attic at all, and gave us the all-clear. A couple of days later, I had a second company come out for another look. They spent almost an hour doing a thorough inspection and found a severe termite infestation in a different rafter tail that was almost entirely hollowed out. They spotted the signs right through the paint. Green Flash completely missed this. On top of the missed inspection, the wood rot repairs Green Flash did for us 5 years ago (costing about $1,200) have both failed and need to be redone. They spliced a rafter tail that is now loose, and it turns out they miscut a replacement barge board on the back of the house. To cover up the bad cut, they glued a scrap piece of wood over it, which has since detached and is currently hanging off the board. Bottom line: They failed to do a thorough termite inspection, and their carpentry work doesn't hold up. I highly recommend getting a second opinion on their inspections and hiring a dedicated specialist for any actual wood repairs.

I am very pleased to have given this business an opportunity to prove how worthy they are. The…read moreQuality of work that I receive is exceptional. The previous Pest Control I had was not as thorough. Jazmin is very good at her skills, and even communicates with me, the homeowner. I am so happy I changed from the "other one" I give 5 gold Stars

Michael and Jasmine did a great job addressing our raccoon problem quickly and humanely. I tried…read moreseveral other companies before reaching and they would not even come out. Baja wildlife took care of removing raccoons from underneath my house, and they were fast and professional. I strongly recommend them to anyone who is having pest or wildlife issues

I had my first service today with We Got Ya and Francisco was exceptionally professional, polite,…read morerespectful of my property, and informative. So glad I chose this company and look forward to them servicing our property. I chose this company after carefully vetting several companies, I made the right choice. I had been with Corky's for many years but following months of poor communication and finally a no show, no call, I terminated their service. Corky's new ownership is not taking care of business and I feel bad for their staff who were always to notch. Thanks, Abraham!!

From regular servicing to specialized needed help (rats, mosquitoes, possums, skunks, etc) this…read moreteam is wonderful !! I like that each team member who has been to our property is careful, thorough, and listens to what problems we've had regarding pests of all kinds. It's a family owned business that genuinely cares about helping us keep our home free of unwanted "guests."

We've been using Green Flash since we moved into a new house in El Cajon. They're great, they come…read moreout regularly and we rarely if ever see any pests in the house. We'd be up to our eyeballs probably if not for them. Mario, is also very polite and professional.

We've been with Green Flash since the beginning, but the last 2-3 years something has definitely…read morechanged. We used to have the same tech service our home who was very thorough, effective and had pride in his work. Now we have random techs show up who aren't even knocking down the visible webs. We had a web on the corner of our front door and they left it there. If they don't bother with the most obvious cobwebs, they aren't effectively spraying or managing our property. They've had to return to repeat spray numerous times. They sent a manager out in Nov who did a really thorough job and said he would pass on his notes to the next tech who comes out, but it doesn't seem like that happened.

I've been a loyal customer of InDemand Pest Control for five years, and they are the best pest…read morecontrol company in San Diego. The staff is always on time, professional, courteous and deliver high-quality service at a good price! They completely get rid of our ant and insect issues with a pet- and kid-safe, natural odorless formula that works great around our home. Phillip and his team are freakin amazing! He always goes above and beyond! I highly recommend InDemand Pest Control!

Highly recommend this small, local company with lots of experience in our neighborhood. For the…read morefirst time, we had gophers in our backyard. Phil responded promptly and was very thorough in explaining the process and various options for dealing with gophers. He provided excellent service and we are happy to report that the gophers are gone. Phil is friendly, knowledgeable, easy to communicate with, and dependable.