This had always been my go to place for over 10 years. I loved that they made me feel welcome and like family. Kind and caring. Not anymore. My lady that I used "who was fantastic" was able to open her own business. So I thought well I will try and still go and maybe someone else could come close to her. Not so!! Went back 3 different times and got bad pedicures and the last lady was so rude and was jerking and pulling my legs. You can no longer talk to the owner as I have tried and he just doesn't listen and no longer seems to care about his customers. Very sad. Use to be the best place ever but very SADLY not anymore. read more

This is my favorite nail salon ever - and I've had mani-pedis all over the world. The owners are terrific and take care to have very professional staff. I've tried other local salons and always come back to Castle. read more

I've been here quite a few times. I tried a few different techs and decided on one favorite. Mai has never disappointed me. She has the best technique for foot and leg massage in my humble opinion. She respects your mood as to whether you want to sit and veg or be chatty. I usually come close to sleeping as I enjoy the foot massage so I rather not chat . The management is friendly and attentive. Fairly priced, could use some newer colors in their OPI collection but they have a good selection. read more

Absolutely love this place!! Refuse to go anywhere else! Owners are amazing and great workers!! Great prices and lovely atmosphere!!

This is a cute place inside & the lady who done my nails was somewhat nice however, I paid $55 for acrylic with gel polish. I'm on day 3 and they are already chipping and scratched up. I don't do a whole lot with my hands. I also got the matte coat and they are still very shiny. I'm very disappointed with my first and last visit. The place I always go to which is mandarin nails only chargers $35 for what this place done and they do a much better job! Not to mention I asked the lady to help me pick a maroon color this is plum! read more

Castle Nails - Nail Salons Near Me - Saint Johns, Florida

Walked in this morning and there were a couple customers and 8 employees sitting on phones and/or chatting amongst one another. One gal was told to sock off my gel polish but then she left and never returned. I waited for 35 minutes for someone to acknowledge that the gal that started my polish change was now engaged in another conversation and wasn't departing any time soon to come finish the job she started. A 30 minute polish change ended up being an hour and a half. The folks don't seems to be very attentive. read more

I have been coming here for many years. Although I have been satisfied, it was never "great". I have noticed a steep decline in customer service. I went earlier this week and finally had enough. I only get a gel polish change every time I go. So, remove old gel, apply new gel. Period. My nails are natural, not long. NOT acrylic. They are so lazy they have resorted to using a drill to remove old polish. This is VERY harmful to natural nails and totally not good standards. I arrived for my polish change and was there for a total of 17 minutes. During that time the tech barely spoke to me. She was looking all over the place while working on my nails causing her to slip once and cut my finger. Totally ignored it. She insulted my cuticles- and said she needed to cut them. I said no thank you. After the crappy job, I was charged $30. As I said, i've been going for years. It has gone from $20 to $30 in a year. 50% increase. "The materials have gone up in price". They use old, nasty nail files (also for acrylic nails, not natural nails) same old UV lights, same old polish. Really? $30 plus tip for 17 minutes of work?!!? It is not even quality, professional work. Surgeons make less. NO MORE- business lost. I know they don't care. read more

Awesome awesome awesome! Go see Scott, he is great! The facility is clean and tranquil, I always feel relaxed going in and coming out. Most of the staff (the ones I've interacted with) are really friendly and are all very good at what they do! I came here on a recommendation from my sister and wasn't disappointed! The prices are a little steeper than some of the other nail salons I've been to, but I honestly believe that you get what you pay for! If you are looking for cleanliness and a friendly atmosphere than this is definitely a great place to go! read more

First of all let me say it's $15 dollars to add gel polish to a fill. That is ridiculous. I could by the gel and do it at home for $5. So now I'm at 20 for a fill and 15 for the gel. Then the cheapest pedicure is $25. My fill was okay but felt rushed and I don't think the gel dried completely. I'm now currently getting my pedicure done and the guy is being very rude and looks like he'd rather be anywhere else. I rarely spend money on myself like this and now I completely regret it. The regular $20 fill is great but everything else about my experience today is ruining it. read more

I went there and waited for an hour to get my pedicure. They were helping people who got there after me first. It was clear that these other guests did not have an appointment but they were served first. Finally, when I was getting my pedicure, the lady working on me was pretty aggressive. My toe has been hurting for over a week. My daughter was also with me for a manicure. She ended up having to wait an hour more than me for her service to even start. And finally when she got her nails done, it was clear that the whole process was rushed. We had a good experience in the past but this time it was really disappointing. I probably will not be going again any time soon. I understand that they can be swamped with customers but if they don't think they have the time to offer a good service they should just turn people away. What was meant to be a relaxing occurrence turned out to be a stressful experience. read more

I drive from St. Augustine to get my pedicures since they usually do a great job. However, today I went and it was the WORSE EXPERIENCE! No customer service at all. While I paid for the service I shared how my visit was terrible before leaving and they did absolutely nothing about it. I walked out with my nails being uneven and not getting the pedicure I originally asked for. Sadly the owner was there (knew I was unsatisfied) and still nothing was said or addressed. read more

My friend and I went here to get acrylic fills and we both had a terrible experience. Both of our nails looked terrible. Mine was not the shape or color I asked for and I told the lady that was doing my nails and she would not fix it. My friend asked for ombré and the man doing her nails started doing it and halfway through the process he told her he couldn't do it anymore. So she ended up with white and all of her nails were different shapes and lengths and there was bubbles in her nails. When she was checking out he gave him a tip (even though she shouldn't of) and the man that did her nails said "where is the rest of my tip". Not only that but as i was getting my nails done it seemed other employees were trying to get people to pay more. The employees wouldn't not stop coughing and one of them went into the bathroom and it sounded like she was throwing up. The place was dirty. Please do not waste your money here read more

I have been coming here for a while and since they have moved into a bigger location the prices have gone up and service has gone down! Had acrylic done and NO top coat was applied, no lotion or cuticle trim! They seem to nickel and dime everything! Sorry Castle Nails I won't be back!! read more

My wife and I just had pedicures done and it was OK, nothing special , but it seems that since they moved to a bigger location the prices are higher which is fine. I was very disappointed in the way they add additional charges. We said we wanted the Classic Pedicure, which was listed as 25.00, which is a fair price; although when we checked out we were told it would 28.00, not knowing that an extra 3.00 is charged for using a grate tool for the bottom of our feet. We were never told about the extra charge, or was not shown on the services provided. I know it is only 3.00, but it is the principal of the thing. We have been getting pedicures for years, for less money and quite frankly more services including using the grate and NEVER was I charged an additional amount. I was hoping that this place, close to my house would be a good place to go, but that is moot now. I will not be coming back and I will go the extra miles to go to the Town Center where I am treated a lot better read more

CASTLE NAILS SAVED THE DAY! We had an appointment this morning at Bartram spa for myself and my wedding party, upon arrival they told us they couldn't help us cause they don't offer gel or acrylic and we also would be taken back one by one. So with the wedding day two days away and only one day to get our nails done we called castle nails in a panic. They welcomed myself and girls with open arms and were so sweet, got us in right away! we were all able to get pedicures and manicures together and they did a remarkable job! On top of the price was HALF of what Bartram spa would have charged us! If you are looking for GREAT SERVICE and GREAT people this is the place! They have my heart and business forever now!! Thankyou Thankyou Thankyou castle nails and your staff read more

Love coming here! I've gotten my nails done by 3 different techs here and they were all great but Hellen is by far my favorite. She isn't super chatty which I personally enjoy. She is also meticulous when it comes to your nails. read more

Great service! They really know how to do nails. Their services last a long time. The shop is clean and everyone is very friendly. It is crowed and you may have to wait, but it is worth it. The owner's wife does an excellent job with eyebrow waxing. I am very picky about nail salons and this is a great one. read more

Good place for a fill - Miehn is really good. Pedicures are ok - I normally go elsewhere for a pedicure.

I recently went to this salon and was highly pleased. Everyone is so friendly and professional and they aim to make their clients happy. My manicure and pedicure turned out great and the nail technician took her time. The salon is very clean and relaxing. This was a great experience; even better than that at an upscale salon. I am now a repeat client. read more

Love, love, love this nail salon/spa. I have been going to this place way before they opened the new place. The owners are so awesome and very friendly. Not only do they know who you are when you return, but they make sure to make you feel special. The atmosphere of the new place is so far beyond relaxing, that I just want to sleep when I'm getting my mani/pedi done. Pricing may seem pricey, however, they offer way more than they have in the past. If they offer you a water, you may be charged for it, but who cares, it great to be hydrated while you completely relax while your feet and legs get massaged. John and Mary are awesome, very professional, and perfect to be with for a great conversation!! You can't go wrong here, plus their selection of gel polish is so much higher than any other place I have been. read more

Castle Nails always takes care of me right away whether I walk in or make an appt. Kim and Lillian are awesome! Would recommend this place to anyone. read more

I had my first visit to Castle nail salon it was awesome, I really enjoyed it I had a a mani-pedi with the a gel finish and they did an awesome job the place is so relaxing everything about it makes you want to keep coming back, I won't even talk about how great the price was read more

They did a fantastic job! We went on a Sunday, so they were very busy. However, they had plenty of staff and stations to accommodate everyone. My gel French manicure looks great, and the nails are the perfect shape. I will definitely recommend this place to everyone. read more

After wasting an hour of my time here, I left without my nails done. Castle Nails has always been my go-to spot for a mani-pedi and all my other beauty needs, but today, I was not helped. I arrived at the nail salon and it was busy so I anticipated on waiting a little longer. However, when others who came in after me were helped before me, I started getting impatient. I finally got sat and waited an additional 10 minutes before I decided to leave. I would love to return to this nail salon, as I have been very pleased in the past, but for now I guess I will have to try some where new! read more

Rude and racist owners who only cater to certain demographics. I was a regular customer who was late for an appt owner gave appt away, then I got into with the owner who wanted to act as if he didn't start the argument. Was told I could not be serviced there anymore. Only went for a certain nail tech that I followed from another shop not based on their service. Was not impressed from the moment I walked through the doors. read more

Moved here from New York, was very pleased with the way my nails came out, and a very polite staff. As I am used to a little hand massage and a small back rub included with my manicure , I don't mind coming here without receiving one because they take their time and listen to exactly what you want. Castle nails will be my nail salon while living here for sure !! read more

Clean, friendly and professional. Good prices on manicures and pedicures. Did a fantastic job and will definitely be recommending to friends. read more

Wonderful!!!!! I love the plastic liners which are changed for each person's pedicure! Much more sanitary. Environment is lovely....I am a regular now, having picked my favorite nail tech who does a really outstanding job!!!! Open on Sunday's too! read more