Excellent customer service, Nobody beats the selection of inventory they offer. It is absolutely phenomenal, they offer a wide variety to choose from! Best thing is, they always provide ways of getting more bang for the buck here. The prices are excellent! read more

We normally go to Facinations when looking to be adventurous however, tonight we decided to try The Castle Superstore. It's been a long while since I've been here and I have to say, they have come a long way. I remember these stores being the "lower class" version of what they do compared to the other place but I was pleasantly surprised at how nice this store was. Very well stocked and merchandised and the entire store was clean and well lit. The prices seemed to be comparable to other companies so if you need an extra spot to try and fill your needs, this is a great option. There were two people working and they were helpful but we felt a little overbearing since we originally had told them we were just browsing. Had it not for that, I would have given 5 stars. So if you and your partner are feeling a little frisky and adventurous or even if you want to play by yourself, check this place out and I'm sure you'll find whatever you need! read more

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Super friendly peeps working here! I recommend that they delve into other brands for outfits and lingerie, they have quite a bit but it's getting outdated :o read more

Went here to browse and I must say I was not impressed. Way too pricey for basic stuff. No offense but majority of the stuff on there you can find online for way cheaper. They do have a hell of a video section. I'll give them that. Took me back to the 90's. I did enjoy just getting out and doing something spontaneous. I'd go back for fun in hopes of catching a sale or planning a bachelorette party and couldn't find something specific I'd try this place as a last resort if I'm being honest. read more

Store has great prices. A huge selection and its well organized. Bought my ex girl now a couple things from here. She liked what I got her. Only went with me one time. Anyways that was then. Great store! read more

Love this place! They have a massive inventory! Employees are always very helpful and knowledgeable.

Took my boyfriend here for the first time and he was like a kid in a candy store lol! The staff is really attentive and they're super sweet. ! read more

Mal an associate here was super helpful for assisting me in finding what I needed! First experience here and let's just say she made it so smooth. Will be retuning here more further purchases! read more

Took my girlfriend on her first adventure into Castle & the employee, Mel who helped us was so awesome! She was knowledgeable about the products and made our experience top tier. 13/10. read more

kicked me out cause i was on a call, which is completely ridiculous. i'm never coming back. i have a few friends that come here as well and i'll let them know not to either. read more

I find a place that sells anything remotely into the kink side. Holy shit. They have everything felt a little out of place but oh well. Please just chill. I'll be back whenever I stop down in the valley read more

Found exactly what I needed, one of the employees was a little forward with the tips and tricks of mixing sex toys together for different experiences read more

If I could rate this zero stars I would. I Went in with my friends to find halloween costumes, and I gave him my out of state ID that is 2 weeks expired because I just turned 21 and It's shipping to my address. Tall guy with brown hair and glasses he refused to let stay me inside the store and browse bc my ID was expired and a picture of my passport wasn't good enough either. He was a complete dick to my friends on our ass about literally everything. clearly he hates his job and think he's working airport security or guarding the pentagon. Would not recommend, go to Fascinations instead. read more

This location has a great assortment of lingerie, toys and gifts. It's big inside and the sales people are very helpful when it comes to answering questions. read more

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I went to this location with my partner today and the moment we walked in the vibe was not welcoming. There was an older woman working there who felt hostile. We have gone to this location before and the one on Northern Ave and never felt this way. Would not recommend this location! read more

I went to the store to ask how to get my warranty on a vibrator I had got that stopped working and the guy up front told me to go online and do it and said I had till the day after the warranty to get it I went home and sent the email that night and waited for them to get back to me they got back to be the day after my warranty expired and told me I could not use it cuz it was after the warranty when I told them what the guy said they said there was nothing they could do I was really upset not recommending this location or the warranty read more

Open till the wee hours, it is a large store, well organized, the employees are friendly, it is not seedy at all. Plus, the building looks like an eponymous castle, so I guess one could feel like the Prince or Princess of lube and gag balls here. Anyway, from lingerie, shoes and "Dance" wear, to walls upon walls and neatly arranged aisles of all things phallic and fetish, I'd think most could find what they seek for carnal knowledge at Castle. They even threw a few samples in with our purchase. Will definitely go back, it is hard to forget them when I receive a "Strap On Sunday" weekly email! read more

Castle Megastore - Selections for every taste. - Adult Shops Near Me - Phoenix, Arizona

Store is fine, staff needs coaching. Plain and simple not everyone that walks in the door is a lowlife and just because you didn't dress in your Sunday bests for a day of kinky shopping doesn't mean you need to be judged and berated by a couple of employee's that can easily be replaced with someone that values a paycheck and aren't judgmental. Bottom line, we were there to shop for new stuff, have spent A LOT of money there on stuff that I can easily get on Amazon for a lot less and not be bothered but I like to keep the brick and mortar places going. While shopping and armed with not only cash and my credit cards I noticed the 2 Latina attendants are quite literally stalking me and my girl, finally one comes over and states (this is a quote) "Are you going to buy something today" that's when I smiled and authoritatively stated that I've spent a lot of money there in the past and that was my plan again that day! Basically back off and go find something to do! All I could think of was the scene in Pretty Woman, face it, Fascinations was only a few minutes away, now that I had barcodes I could literally push an order to Amazon and cost them a sale but I wanted to prove a point, maybe they learned something that day or maybe next time I'll click and save. read more

Don't shop here. .nasty salespeople Spent $150.. was walking around a bit waiting for a taxi out by the road..was told to get off property before I got hit by a car. I was nowhere near the entrance or road They need to hire some professional people that can recognize disabilities..I had a stroke and need to walk...hard to stand up..so I walk read more

Castle Megastore is in my opinion a fun place to shop. It has everything one needs for "playful dates." The store looks great, it is well organized and each time I go, I am greeted and treated very well by the sales associates. Whether you like toys, accessories, games, oils or sexy clothes, this store will have it all. I received a dancer discount a few times I went... don't know if I should take that as a complment or not :) but shhh! don't tell them I'm not and maybe I get lucky with a discount again read more

Castle Megastore - Adult Shops Near Me - Phoenix, Arizona

First time here I was greeted and helped by Dana she was incredibly knowledgeable and kind. She recommended high quality toys and made me feel comfortable and empowered with my purchases. Will definitely be coming back with my partner. Highly recommend! read more

I came in here with the ole bible study group thinking it was Medieval Times, holy cow were we mistaken. Instead of knights in shining armor we instead got many nights in shiny lube, soreness and stretched orifices! read more

Love the management and employees here and are customers for life! Harlee, was super friendly and helpful, Sondra helps us out everytime we are here and spends time to go through anything we may need help with. Please come here if you need anything! read more

I like this location for its large selection of items. The sales staff is always friendly and welcoming. Natalie is especially great. When she can take the time she has helped me find what's best for me. And made me feel comfortable with my purchases. Great job. read more

This is how I describe Castle in comparison to Fascinations. Castle is food city (no offense) and Fascinations is AJ's. Castle's focus are every type of customer from those who are hookers, escorts, strippers, porn industry, college student, divorcee, married or partnered couples. They have it all gay and straight and ensure that both demographics are represented. It's a good business model. It's open 24 hours and they have a great lube selection and the wall of and shelves of dildos are not that bad... pretty extensive. and lots of porn dvds that you can buy or rent. I think that's why I like castle is that there are certain items that i can buy when necessary for my nocturnal activities ;-) and the staff can be helpful as long as you ask. Interesting late late night crowds. And if you're just bored one night, there's nothing wrong with checking out the store and perusing the different fun toys, a night with no expectations can usually lead to a purchase of something interesting, if you catch my drift... teehee! read more

Adult Activity supply stores, as I have experienced them, fall into 3 categories: Dirty, dark places that have a few magazines and DVDs, video booths and cinema spaces...clean places with a large variety of inventory for men and women, which may or may not have video booths, and glitzy locations with a decent inventory and aggressive clerks that steer you toward the most expensive options. Price-wise, the comparison to Food City and AJ's that someone offered is pretty good. I would also add in that there is a third price level, the lower end, which would be the liquor store and quickie mart located in the red zone on Van Buren. Castle Megastore falls in the second category. On arriving about 1 PM, there were several cars in the parking lot. When I pulled the door open, the clerk caught my eye and said "Hello." I replied and cast my view about the store. Clothing opportunities, toys, DVDs and magazines available in abundance. I came in search of a DVD title from a few years ago, which was highly recommended to me. As I walked toward the DVDs, the clerk advised if I needed help, just let her know. I like a shopping experience (hardware/department store/buying a car) where the salesperson is not hovering over you...but has made you aware they are there to assist if you need assistance. The mix of patrons was interesting. A couple of "ladies who lunch" were perusing what appeared to be bathing suits...several "working girls" were there to stock up on their preferred condoms and lube...two couples were looking at various toys and two men were perusing magazines and DVDs. I found what I was looking for without having to ask the clerk. Clean, not skanky, decent prices...absolutely! Better signage as to where one can look to find what they are looking for...please consider it. read more

My partner and I just cruised Castle to spice up our love life. Having researched toys for the past week I had about 100 things in mind and didn't know where to begin. The ladies there were SO kind and helpful. We felt really comfortable talking about our needs with them. We were warmly greeted by a tall, gorgeous black woman with shoulder-length hair whose name escapes me, so my apologies for having to use a physical description‍. She checked on us a few times but was not overbearing. We joked around a bit and she helped me locate some good, water-based lube. We also talked to Julie, who was incredibly knowledgeable and professional and even found a promo which not only helped me to decide, but came with a free trial-type disposable toy that was very similar to the other product I wanted. That way I can decide if I want to invest in the full version later on! I can hardly wait to get home to test these babies out!! Anyway, if you want a great selection and fantastic customer service, I highly recommend you go to this Castle Megastore location. These ladies have my highest praises and I hope the company recognizes them as true assets to their business. Thanks again for providing us an informative, pleasurable and judgement-free experience! read more

Yeah, I have wanted the same pair of shoes that they allegedly sell for a couple months now, and each time they have been out of them. "Oh, we have your size in white!" I don't want white. I want black. This is a very standard "stripper heel" type shoe and I need black, and black is the most popular color anyway. Why the eff don't you ever have them? I think they only stock 2 or 3 sizes in each shoe. It's quite strange. Also, purchased a dress, tried to return it as it was so itchy I could not fathom wearing it out without scratching like a flea-bitten monkey, and the guy refused to take it back, citing "powder marks" on the inside... Negative, ghost rider, there are no powder marks, and even if there were, woop de ding, that happens when people try clothes on IN STORE EVEN. Wipe it off. You work in an adult shop; that's the least disgusting thing you will ever have to hear of/see/do. read more

I get a lot of my stripper clothes outfits and shoes here and also my toys for webcam. They have the best unique stuff. You might get a discount if you're a dancer (or that might be another store I'm thinking of) read more

Great selection of higher end toys, a wide variety of lubes, toys, lingerie (for men and women-not sure what you'd call it for men though), the staff was really helpful and open-made us feel comfortable. They also have movies and such. Good store for sure! P.S. One of the only stores that was open at 10am on a Sunday. read more

Of all the adult stores in Phoenix I visit this one the most simply due to location. Same as all the Castle stores, well stocked, helpful staff and "decent" prices. read more

Castle Megastore - Adult Shops Near Me - Phoenix, Arizona

Dana was thes best . She was ver helpful in helping me . I will definitely come back . Customer service is they key Thank you Dana

This place is huge. So much stuff. I mostly went in to get a flavored lube that I love to use on my girl. Staff super helpful and nice.

Hmmm.... Castles... well I guess as far as adult shoppes go, it couldnt be the worst, but if my immagination is a reality it couldn't be the best either. Then again I don't really care for Adult Stores. I mean they are good for a few laughs, but then you see the creepy 40 something guy who looks like he's on his break from playing Everquest. That just makes me sad/ scared. read more

A great place to peruse while drunk/bored/horny. I got to hear some interesting stories about the clerk's sexcapades. Sex toys make a great gift didn't ya know?? Some people walk around in stores like this like they are in a museum. The staff may get a bit nerdy on you talking up the various sex toys. A $200 submersible vibrator?? Go check it out.. read more

They're ID policy is really bad. I got in without an ID by saying I was John A.'s twin. read more

this castle store is amazing!! Natalie helped me out and her costumer service skills are outstanding. She is so personable, sweet, and really takes care of her costumers. I would and will recommend this castle store to all my friends. The one thing i'd like them to work on is the diversity of their products. Don't get me wrong, they have amazing products, but i'd specifically like to see more exotic products read more

I like going to Castle Boutique on Washington street in Phoenix to buy items that I don't need to buy online. If you are looking different type of lubes, condoms and toys this is a good places to go. Their prices match some online prices but without the need of paying for shipping. The staff there are very nice with good customer service. I felt that the store is located in a safe area. read more

My wife and I are still a bit skittish about stuff like this. We both went here together and got a few things. We found the store okay. We did find things here to be more costly then what we got on the Internet. read more

This place is awesome! So much selection and the cutest dance wear! I absolutely love this place and the people who work there are so helpful :) read more