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Castle Megastore

3.7 (47 reviews)
Closed 10:00 am - 11:00 pm
Updated over 3 months ago

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Reviews With Photos

Getting some last minute stuff for tonight
Stephanie M.

This location has a great assortment of lingerie, toys and gifts. It's big inside and the sales people are very helpful when it comes to answering questions.

Selections for every taste.
Christie S.

Open till the wee hours, it is a large store, well organized, the employees are friendly, it is not seedy at all. Plus, the building looks like an eponymous castle, so I guess one could feel like the Prince or Princess of lube and gag balls here. Anyway, from lingerie, shoes and "Dance" wear, to walls upon walls and neatly arranged aisles of all things phallic and fetish, I'd think most could find what they seek for carnal knowledge at Castle. They even threw a few samples in with our purchase. Will definitely go back, it is hard to forget them when I receive a "Strap On Sunday" weekly email!

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8 months ago

Helpful 21
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2 months ago

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3 months ago

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7 months ago

Helpful 19
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1 year ago

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6 months ago

Love this place! They have a massive inventory! Employees are always very helpful and knowledgeable.

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1 year ago

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2 years ago

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2 years ago

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2 years ago

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4 years ago

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8 years ago

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4 years ago

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3 years ago

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3 years ago

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3 years ago

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11 years ago

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8 years ago

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7 years ago

Business owner information

Photo of Customer S.

Customer S.

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9 years ago

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5 years ago

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4 years ago

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6 years ago

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7 years ago

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16 years ago

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14 years ago

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13 years ago

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6 years ago

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12 years ago

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8 years ago

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16 years ago

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5 years ago

Dana was thes best . She was ver helpful in helping me . I will definitely come back . Customer service is they key Thank you Dana

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Photo of Kris H.
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8 years ago

This place is huge. So much stuff. I mostly went in to get a flavored lube that I love to use on my girl. Staff super helpful and nice.

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Photo of John A.
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20 years ago

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11 years ago

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20 years ago

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15 years ago

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7 years ago

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14 years ago

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11 years ago

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Ask the Community - Castle Megastore

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I stopped into this store hoping to be fitted for two new bras. The store was completely empty, yet…read morethe owner told me I would need to come back on Tuesday to be fitted. The interaction felt dismissive and quite rude. Given that this is a high-end boutique selling very expensive bras, I expected a higher level of customer service and professionalism. Unfortunately, I did not feel valued as a potential customer and will not be returning. I would not recommend this store based on my experience. Thank you for taking the time to respond. I'd like to clarify that my concern was never about your appointment policy. If fittings require appointments, I completely respect that. What I did not appreciate was the manner in which I was spoken to when I walked in. The tone felt dismissive and unwelcoming, which is why I left feeling disappointed. After leaving, we sat outside at La La Land for quite some time and did not see a 3:00 appointment arrive at or shortly thereafter. Regardless, whether a client was scheduled or not, professionalism and courtesy are what I value most in a retail experience -- especially in a high-end boutique setting. We all have challenging days, and I genuinely understand running a business solo. However, it's never okay for a customer to feel spoken down to or unwelcome. I stand by my experience and wish you well.

I popped into story essentials to grab a few panties since I forgot to pack them on my most recent…read moretrip to phoenix. The owner (Jen I believe) was there and helped me grab exactly what I needed. I even bought a bathing suit without trying it on because I trusted her so much! I quickly followed the Story instagram to get frequent updates! You have a fan from NYC thats for sure!!

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Groove

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4.2
(32 reviews)
12.3 mi
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Women-owned & operated
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My friend's and I were in town visiting our family and went into the store on Glendale and 12th st…read moreand got greeted right as we walked in by 2 nice ladies. After we started browsing the toys section in the store one of the ladies came over to check on us seeing if we had any questions and if we were finding everything ok. She said her name is Dana and was very bubbly and easy to talk to, we felt very comfortable right away and had fun talking with her. She was very knowledgeable and suggested some great options for us, she was funny and listened to us providing some great options after what we told her. The store was very pretty and I loved the level of caring that I received ( we all received) from Dana, she made this so easy and comfortable and totally fun for us ladies. We will be back for sure because of her, better experience then expected, pleasant surprise indeed. Anyone in the area should definitely go check this place out, such a fun night!

Stopped in today with my husband and had a wonderful time. The two sales associates were both very…read morehelpful and friendly. The store was much larger than I anticipated and it was laid out really well. I love that almost all the different toys were able to be held and turned on. We found a couple new toys, outfit and panties. Prices were comparable to other adult stores but this one was my favorite that I have been to. As a woman I felt very comfortable inside to be able to shop and ask questions. Will be back again!

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Groove's V-Day Lingerie can't be beat!
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Castle Megastore - adult - Updated June 2026

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