Fantastic service my first time going. They were recommended to me by a family member. Jerry is on…read moretop of everything. I asked them to install a trailer hitch and it turns out I ordered the wrong one. "No problem." He worked with me on finding the right model, and squeezed me in the day after I got it because he knew I had travel plans. Completely professional and good quality work.

I won't go through the long saga of my 2011 Subaru Legacy, but will just say that I put my faith…read moreand trust in Ralph and his team at Farrows, and they delivered. The car needed a complete assessment of the engine cylinder heads and a question of whether the challenges, length of time, repairs needed and expense would be worth the money. In the end, I decided it was all worth it, largely because I trusted Ralph and his team. I found Farrow's to be thorough, knowledgeable, honest, and communicative. Not so from a local dealer's Subaru service department which may have actually contributed to the problems with the engine (but I'll never know that for sure). My car was with Ralph and team for almost two months. Ralph never sugar coated anything -- was forthcoming about the time it would take for parts, repairs, etc, and the costs. They were diligent in working to diagnose the root cause, not just symptoms, to get it right. I picked up my car yesterday and needless to say: it's running great -- like having a completely new car (at 120k miles in). I would highly recommend Farrow's to anyone and will continue to bring my car there. A huge thank you to Ralph and master technician Bernie; can't say enough good things about them. Here's to the next 100k miles!

I've gotten gas here plenty of times but never had a need to stop at the repair shop until today…read more Friendly father and son repair duo! I strolled in here after being turned away from two other shops; one didn't have any more inspection stickers and the other was already swamped at 9am. Drove into Joe's he greeted me and said he would squeeze me in. In about 45 mins, while I was eating next door at M &M deli he called and said I was all set. Quick inspection and friendly service.

Don't waste your time!! I made (3) appointments to have work done and each time I was greeted with…read morea "what are you doing here" look. Shady operation.

Brought car in for flat tire; manager failed to fully disclose all charges. Really feel like I was…read moremisled.

Bought 800 dollar set of tires. It took them 7 hours to put the tires on. After they got done with…read morebalancing alignment and installing the the tires. It came out to 1264. Over 150 for the alignment. 400 dollars to install 4 tires is over the top. Mavis has always been a rip off. Find another place to go.

The best mechanic in Westchester. Just ask for Brian. Great work and great prices. Oh yes very…read morehonest..

If you think there are no honest mechanics around, go meet Brian. He's the best. He'll never steer…read moreyou wrong or brake your budget. And he'll never stick you with bad puns like I will.

Have been using Rob and his team for around 10 years based on a referral from a long-time customer…read more Rob is a wonderful no BS guy who also happens to be an excellent mechanic. They do great work and what is needed. I have never experienced recommendations of unneeded work/upselling that I have seen from others. I have so much confidence in Rob, that I drove my daughter's car to him to deal with a transmission sensor as I had knew he would handle the repair without drama and add ons. I highly recommend. Steve

I've had so many bad experiences with car mechanics over the years that I have come to just expect…read moreit, mostly in the form of blatant overcharging for work, recommending unneeded repairs (hello, brakes that somehow need to be replaced every year!), and sometimes just outright shoddy work. I'd become convinced that this is just the normal state of things, part of the game when owning a car. They overcharge you, you push back and work out a price that's still too high but whatever. They try selling you unneeded work, you decline, they push, you decline again, they come up with other unneeded services, you decline. Etc., etc., ad nauseum. So I've been more than a bit shocked at my experiences at Doerr's. No drama, no overcharging, no constant overselling of services, nothing. Just quiet, competent work for a fair price. You drop off the car and ask him to do an oil change? He'll do the oil change and charge you a nominal price, not 3x the going rate with an added note that you need to change your brand-new brakes because they're "wearing thin". You drop off the car for a New York inspection? He sees you need new wipers, calls to tell you so, charges you $18 per wiper - not $80 - and your car is ready for pickup. I keep waiting for the other shoe to drop, but, to my perpetual amazement, it never does. It's my highest compliment, one I feel uneasy giving given how many times I've been let down by other mechanics, but- this guy is honest. He and his shop are a diamond in the rough.

I can't even count on two hands how many times that John has saved me from issues with my vehicle…read more It's hard to find a mechanic you can trust these days but I easily trust him with me and my car's life! A great mechanic and an overall genuine human being. I'm very lucky to have him on my side.

A Good auto mechanic is worth more than gold. A GREAT MECHANIC is PRICELESS! John (JC) is the…read moreabsolute BEST there is, hands down. He has been repairing and maintaining my family's vehicles for over 20 years and we live over 25 miles away in the city! Even on a few occasions when we had a vehicle that would not be drivable we would have it towed up to Thornwood because John is who we Trust. We have even purchased 2 used vehicles from him over the years. There have been times when I have seen him come up with Amazingly Creative solutions to issues that no other mechanic would ever even think of. And not only are his rates extremely reasonable, he will work with you if you are in a struggle. Excellent Service, Fast, Efficient and Affordable - that's JC Automotive in a nutshell. Not only is John an incredible mechanic, he is also one of the nicest, most sincere and most HONEST HUMANS on earth! I hope he Never retires! Joe Firriolo Bronx, NY

5 Stars for Prestige Subaru Sales in Pleasantville, NY If…read moreyou're looking for a car dealership that actually feels personal, friendly, and stress-free, Prestige Subaru Sales is the place to go. I like to call them a 'boutique' dealership because they're smaller than those mega-lots with acres ofcars -- and that's exactly why we love them. Over the years, we've purchased and leased three vehicles from Prestige: a VW Bug, a used Subaru, and most recently a 2024 Subaru Crosstrek that we're currently leasing. Every experience has been smooth, honest, and enjoyable. We've worked with the same sales agent for nearly 20 years, and she has always gone above and beyond for us. She takes the time to understand our needs, works within our budget, and never makes us feel pressured. That kind of long-term trust is rare these days. The service department deserves praise too -- professional, dependable, and also easy to work with. It's clear the entire dealership values relationships, not just transactions. Another thing we really appreciate: if you have a specific Subaru or VW in mind and it's not on their lot, they'll track it down for you. With the Crosstrek being in such high demand, that kind of effort really matters. This September we'll be deciding whether to purchase our Crosstrek or lease another vehicle, and there's no question where we'll be going. Prestige Subaru Sales has earned our loyalty time and time again. If you don't love the idea of wandering through acres of cars and just want people who treat you right, give Prestige a visit. You'll be glad you did.

I had the worst customer service experience at Prestige Subaru, Pleasantville. I made an…read moreappointment to bring my car in because I was due for a 90K maintenance service and my Tire Pressure Monitor kept going off. On Wednesday, I made an appointment for Saturday at 8:15am. I drop my car off at 8:10am, the manager said they will do a diagnostic to see why the TPMS Sensor kept going off/what work I should get done for my maintenance. The manager said the diagnostic takes an hour and they will text the video to my phone. If I do not respond to the video within 10 minutes, they would do all of the recommended work. At 12pm I had not heard anything, so I decided to call to check in. When the manager answered she seemed very annoyed that I called. She said that they had many walk-ins, so they hadn't been able to work on my car, and the diagnostic would be sent to me by 2:00pm. By 4:00pm I still had heard nothing, so I drove there to pick up my car. At that point they did 0 work!!! What is the point of making an appointment if walk-ins get serviced before you? I highly recommend that nobody services their car in Pleasantville!

Applied break pads to my car so poorly that two of them fell off, damaging one of my wheel rotors…read moreto the point it needed to be replaced. Not even getting gas here anymore.

I went in for an inspection. They changed light bulbs for $60 without asking first if they can do…read morethe job.

I was traveling on business and had an issue with my car. I found AMB online and close to meeting…read moresite. Anthony and the AMB team, quickly identified the issue and even addressed an unrelated issue. While I was a stranger and new customer, they made me feel like a long time local customer like everyone I saw come in & out. Great hometown business, I highly recommend this business! I almost think it is worth returning from the Capital District to have future work done!!

Absolutely great people....honest and friendly crew....fixed my car up and explained…read moreeverything.....highly recommended!

Been taking my car here for years. Always honest and upfront…read more Mechanics do a great job. Everyone is very friendly and helpful.

I would highly recommend going to this shop for any of your automotive needs. Had a large job, that…read morethe shop I would normally go to couldn't schedule, met Lee and the team at Pro Auto, they got me in as early as possible and got it done. Couldn't be happier with the outcome and have been going back to them ever since. Dayna & Chris, you guys are the best!