Please beware of this company and owner. I wouldn't even give one star…read more In the late afternoon of 6/12/25 I was driving northbound on the Hutchinson River PWY.As I was going up the ramp of exit 15 B my left front tire got partially detached and I was not able to move any further or pull over. I was blocking the exit and called 911 for assistance. When the officer came, he called the company they reach out in emergencies. A taw truck from Proline came within 15-20 min and towed my car. There was a transmission fluid spillage, and he poured powdered substance to absorb that. I asked the driver to taw my car to my mechanic at 430 Mamaroneck Avenue in White Plains, NY 10605. The distance between exit 15 B and the above address was 3 to 4 miles. When we arrived at the shop the truck driver indicated that he only accepts cash and so I had to get 3 withdrawals at the nearest ATM machine. My bill consisted of towing charge $225, mileage charge $40 which is what a full fuel tank costs, labor charge $90, and oil dry $40.Then I got charged $33 tax even though I paid the whole amount in cash. Total bill was $428. The tow truck driver did not use a full tank of fuel to tow my car. He did not use oil dry worth of 40 dollars. Why was I charged $225 for the towing service and then additional $90 for labor? Isn't the towing service the labor? Why was I charged $ 33 in tax when I was forced to make a full payment in cash and ended up paying $10 dollars in withdrawal ATM fee? I tried calling the number on the receipt and no one responded. I submitted a complaint with BBB and never received a response from the company.

I had to have my windshield and passenger side window replaced (because of vandalism), and I had to…read morehave a dent in the door fixed. My car was returned to me before the glass was cleaned out! There are pieces of glass all in the backseat, on the dashboard, and in the floorboard. There is residue on the dashboard from the installation of the windshield. The interior leather of the passenger door is sliced, presumably from the window repair. The leather was not damaged when Proline towed my car. Additionally, there are scrape marks on the rear passenger door, which were not a result of the vandalism or prior damage. Joe (from Proline) apologized and agreed to reimburse me for having my car detailed, and agreed to look at the place on the door. No one from Proline was available when I picked up my car. The keys were left in the mailbox at a random house. Joe has not responded to my attempts to contact him about fixing the damage and detailing the car.

When my windshield shattered, I called Mata Glass Repair--and from the very start, they impressed…read moreme. They were courteous and professional on the phone, clearly experts in their field. The technician arrived quickly and completed the job in under an hour. His skill was evident: there wasn't a scratch or smudge anywhere. The new windshield looked flawless. Every part of the repair process was handled thoughtfully: phone support was friendly, the on-site work was efficient, and they even cleaned up afterward. They explained each step, making me feel well-informed and confident the whole time. I'm thoroughly impressed and will absolutely recommend Mata Glass Repair to friends and family. If you want fast, expert, and reliable windshield service, these are the folks to call. KHADIDJA Jabbi

What a wonderful experience I had with the young fellows who run this auto glass business!!! Kudos…read moreto Axel, Alex and Kevin for an excellent job they did in replacing the windshield on our Honda Pilot 2017! They finished the job in less than an hour, and could have been shorter had I not continued "interview chatting" with the brothers. I observed that they were extra carefully in removing the old windshield and installing the new one making sure too that they will not scratch the vehicle's paint. The cost for their job is lower than the competitor too! I highly recommend them without a doubt!!!

Very easy and quick experience. Installer came within the time range as specified, windshield was…read moreinstalled within 30 minutes. He was very professional and efficient. They also come to you, which is very convenient. Price was also the most reasonable out of all the businesses I contacted, just be aware that the quote may not include the tax, so be sure to clarify that.

Very pleasant experience…read more Installers called me prior to the appointment time and showed up on time. Two installers finished the job in about 30 min. Cost is far less than Safelite and I didn't have to travel to them.

Dennis and his team have always done a great job repairing our cars. Recently I thought i had to go…read moremy insurance company's shop for a repair on my Mercedes and they did a terrible job matching the paint. The repair stuck out like a sore thumb. Dennis redid it and it looks perfect. Thanks Dennis!

Dennis and his son repaired my sad BMW bumper in just one day! The bumper had to be removed from…read morethe car, some special parts had to be ordered and picked up from the BMW service center, and then some sweet-nothings had to be whispered to my dear little 3 series in German. Total cost $175. Anywhere else: $Lots of Dollars. (No, seriously, their prices are very reasonable and they are very competent.) They also replaced my head light bulbs for no charge in about 2 minutes. Yay, thanks for being so awesome!

They repaired windshield impact damage. Very professional and courteous, on schedule, a fine job…read more Highly recommended.

Object flew into my windshield on highway and destroyed it! Called Ramal and he was super helpful…read more He and Velez were extremely courteous and friendly replaced my glass quickly and did a clean job on my M5. Highly recommended! Update: Got another crack in the windshield within one week! Ramal and Velez came through again and their work was impeccable! Extremely highly rated!

I've been a longtime Harrison, NY resident and had known about Prestige Auto Salon Plus, though I…read morehad never used them before. Friends of mine had gone there and always spoke highly of the service, and whenever I passed their location, I noticed the beautifully maintained cars out front. I recently bought a black, single-owner 2009 Saturn Sky and decided it was the perfect time to give them a try and "refresh" my car. Ben was great to work with, and we settled on a paint correction and a 5-year ceramic coating. As part of that process, Ben and his team went over the entire car. I couldn't be happier with the results--it's fair to say the car couldn't look any better.

Great place to get your car looking perfect. Ben and the team always do a great job and detail some…read moreof the nicest cars in the area.

I just had an great experience with Safelite in White Plains on South Kensico. They fixed my…read morewindshield quickly, professionally and efficiently. My experience with both Amaiya and Elise at the front was great. They are welcoming and expedient. Just what you want for first point of contact when you're dealing with a problem. I met George who replaced my windshield and made sure my new wipers were a perfect fit. The staff is friendly and inviting. But, I also make sure that I am friendly at first point of contact as well. We customers have a great deal to do with setting the tone of our experiences. I recommend this location highly. Hopefully, I will never have another glass problem, but if I do... I know where I'm going. Gina C

Great service and people. Easy to schedule, impeccable work. The technician was fantastic.read more

Had a fantastic experience! Great competitive pricing, friendly service and my car looks great!…read more Thank you so much!

Westchester Auto Spa HQ did quite well with my Elantra! I had a LOT of dog hair in there which is…read moretypically priced at $100+ to remove but it was only $80 for them. They also provided an exterior wash on the house aside from me only purchasing an interior detail and pet hair removal. They were quite diligent and also allowed me to stay in their waiting room with access to TV/video games and water. I would definitely recommend the location.

Jack is my go to when it comes to this. He's honest, highly skilled, professional, punctual and…read morefriendly. First time I hired him was back in 2014 and has done many jobs for me since. His most recent work with me was 11/8/25. He is solid.

If you're like me and take pride in your cars then JZ Tinting will be in great hands. Jack takes…read morepride in his work and values his customers satisfaction.

Terrible firm to work with...I have been trying to have them do the repair work that…read moreI gave them a deposit of $482.00 in November...They do not return calls and all contact is thru a place in Texas... I am currently out the deposit and I would certainly say DON'T USE THESE PEOPLE... They are not reliable...

I would like to say that everybody that I interacted with at Glass Doctor were very respectful and…read morecourteous. Unfortunately, the people mowing my lawn kicked up a tiny rock that shattered the window next to my front door. The process was pretty easy, I took measurements they requested and sent a few photos. Someone came out and measured everything. To be fair, the window was double paned so there was still one intact window but the broken one was shattered and there was broken glass all over the place. The person I spoke to indicated that due to the location, they would expedite fixing it. It was a pretty big shock that it wasn't fixed for almost 3 weeks. They said they were waiting for the replacement window to come in and it would be the same everywhere which could be true. They offered to come and clean up the broken glass, which I appreciated. They fixed it without any issues. Now, you would never know it happened. I tried to get ahead of it and pay the remaining balance the same day they fixed it which was a big mistake. For some reason, it didn't register with them. Almost four months later, I have received 3-4 calls from them about my "outstanding balance". I have the charges on my old statements (I paid the first half before, second half after) so I definitely paid. It has been extremely frustrating.