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RJB Towing

3.6 (60 reviews)
Open Open 24 hours

Services - RJB Towing

Vehicle towing

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Reviews With Photos

Bill M.

After doing a lot of running around shopping, I was on my final leg of my journey heading home. Of course 95 southbound in CT was actually flowing a t a fairly good clip. Just after exit 2 my car decides to go into limp mode. Thankfully I was in the right lane because my car stalled. Called Geico they got me connected to RJB Towing. Only because Geico couldn't get my exact location, I called and spoke with Russell. He could not have more professional. Well we got my location corrected he assured a truck would get to me within the hour. While waiting for the tow, one of those "HElP" trucks just drove right past me without a blink. The driver called to confirm location told me he would be there in about 10 minutes. Right on time. The driver was extremely professional as well. He made sure I was able to exit my care safely. Got me hooked up and to my location in no time.

RJB tried to SCAM me of $200 CASH!
Giancarlo O.

WORST EXPERIENCE - They tried to SCAM me for CASH ONLY $200 more than what we agreed to! My insurance company called me and said they had arranged for a tow, they were going to cover $50 and I would have to cover $70 via credit car when the driver arrived. Then, I get a call from my insurance company that the place the repair shop they took it to was closed and said they would house it for me over night for an additional $30 and in the morning they would take it to the repair shop. The driver called me and I confirmed it was ok to house it overnight for an additional $30 fee. The following morning, I called to confirm the $30 fee and the taking it to the repair shop. By 2pm the shop still didn't have it so I called RJB again. They said they were taking it right then. By 4:30 when the garage was closing the owner of the garage did me the curtesy of calling to let me know he was closing but could wait if they could get the car there in the next 1/2 an hour. When I called RJB, they said they they now needed $60 for the overnight storage and an additional $170 to drive it to the station, a total of $230 in CASH!!!! I asked them why did it change from $30 to $60 and he claimed that there is a sign on his wall that said $60. I reminded him that I had never been into his shop and that I had text messages both from my insurance and from his driver that it was $30 and via credit card and that no where did he say he would charge me a new tow. Then I asked him if last night the tow cost $120 ($50 my insurance paid +$70 on my credit card) to go 5 miles and now to go 2 mile to the service station he wanted to charge me $170. He told me if you want I can take it to my friend who owns a service station and he can add it to your bill when he fixes your car. Fortunately, I wised up to his scam, hung up with him explained to my insurance company and they dealt with him without another dime coming out of my pocket.

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2 years ago

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9 months ago

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11 months ago

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7 months ago

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3 years ago

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10 months ago

They fixed my flat tire quickly so I can get on my way. Kevin was professional and knew his job. I highly recommend them.

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1 year ago

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2 years ago

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5 years ago

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2 years ago

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2 years ago

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8 years ago

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3 years ago

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6 years ago

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3 years ago

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3 years ago

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3 years ago

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6 years ago

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3 years ago

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4 years ago

Xavier was extremely helpful and timely! Would definitely recommend to a friend! It was at no cost to me with insurance.

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6 years ago

Such kind people and helped us a lot thank you RJB they took out the metal thing on the bottom thank you so much

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7 years ago

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4 years ago

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6 years ago

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5 years ago

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5 years ago

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7 years ago

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14 years ago

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12 years ago

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10 years ago

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6 years ago

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5 years ago

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7 years ago

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4 years ago

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7 years ago

Worst company ever!!! Beware ... over charging and not reliable! They have charged me the triple rate than expected

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9 years ago

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8 years ago

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7 years ago

The best and fastest service. I had tire trouble and RJB was there to help. Highly recommended!

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7 years ago

These guys are fantastic. They are very prompt and service is great. I will be coming back here for any issues of my car going forward.

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6 years ago

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Review Highlights - RJB Towing

Bob showed up in about 20 minutes and I asked him for a tow to my mechanic in White Plains.

Mentioned in 4 reviews

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Proline Services

Proline Services

(4 reviews)

Please beware of this company and owner. I wouldn't even give one star…read more In the late afternoon of 6/12/25 I was driving northbound on the Hutchinson River PWY.As I was going up the ramp of exit 15 B my left front tire got partially detached and I was not able to move any further or pull over. I was blocking the exit and called 911 for assistance. When the officer came, he called the company they reach out in emergencies. A taw truck from Proline came within 15-20 min and towed my car. There was a transmission fluid spillage, and he poured powdered substance to absorb that. I asked the driver to taw my car to my mechanic at 430 Mamaroneck Avenue in White Plains, NY 10605. The distance between exit 15 B and the above address was 3 to 4 miles. When we arrived at the shop the truck driver indicated that he only accepts cash and so I had to get 3 withdrawals at the nearest ATM machine. My bill consisted of towing charge $225, mileage charge $40 which is what a full fuel tank costs, labor charge $90, and oil dry $40.Then I got charged $33 tax even though I paid the whole amount in cash. Total bill was $428. The tow truck driver did not use a full tank of fuel to tow my car. He did not use oil dry worth of 40 dollars. Why was I charged $225 for the towing service and then additional $90 for labor? Isn't the towing service the labor? Why was I charged $ 33 in tax when I was forced to make a full payment in cash and ended up paying $10 dollars in withdrawal ATM fee? I tried calling the number on the receipt and no one responded. I submitted a complaint with BBB and never received a response from the company.

I had to have my windshield and passenger side window replaced (because of vandalism), and I had to…read morehave a dent in the door fixed. My car was returned to me before the glass was cleaned out! There are pieces of glass all in the backseat, on the dashboard, and in the floorboard. There is residue on the dashboard from the installation of the windshield. The interior leather of the passenger door is sliced, presumably from the window repair. The leather was not damaged when Proline towed my car. Additionally, there are scrape marks on the rear passenger door, which were not a result of the vandalism or prior damage. Joe (from Proline) apologized and agreed to reimburse me for having my car detailed, and agreed to look at the place on the door. No one from Proline was available when I picked up my car. The keys were left in the mailbox at a random house. Joe has not responded to my attempts to contact him about fixing the damage and detailing the car.

RJB Towing - towing - Updated May 2026

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