This place is a rip off and they overcharge for service and the towing equipment is not safe

Outstanding! Tesla referred me to them and they jumped right on it. Dead car needed to be towed to Tesla was the issue. Truck arrived promptly, and the driver knew what he was doing. He called for backup (it was in an apartment garage) and between them both it was on the truck. No easy task. All the time they were patient, responsive and happy to help.Real Pros at RJB! read more

Excellent service. mario and Renaudo went above and beyond to help me and my family get to where we needed to go! I would use again.

These people put a donut tire on the front wheel of a car. I'm told to a 65-year-old woman to get on the road and everything would be fine. I wouldn't let him empty my ashtrays. read more

I spoke to a man the night before picking up my car from this towing shit show, he quoted me $275 to pick up the next day which was okay. Came to pick it up and this other loser tried quoting me $380 !!! Made him double check and told him about my phone call with the other man the night before suddenly i was right and it was $240. BE CAREFUL they will try to scam you. They also quoted me to tow my car back to white plains for $300+ Ridiculous! I called a different tow company to tow it from their lot and was quoted $120. If i could leave 0 stars i would. read more

After doing a lot of running around shopping, I was on my final leg of my journey heading home. Of course 95 southbound in CT was actually flowing a t a fairly good clip. Just after exit 2 my car decides to go into limp mode. Thankfully I was in the right lane because my car stalled. Called Geico they got me connected to RJB Towing. Only because Geico couldn't get my exact location, I called and spoke with Russell. He could not have more professional. Well we got my location corrected he assured a truck would get to me within the hour. While waiting for the tow, one of those "HElP" trucks just drove right past me without a blink. The driver called to confirm location told me he would be there in about 10 minutes. Right on time. The driver was extremely professional as well. He made sure I was able to exit my care safely. Got me hooked up and to my location in no time. read more

RJB Towing - Towing Near Me - Harrison, New York

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fucking ROBBBERS !!!!!!!! how is it that my car hasn't even been towed for a full 24 hours and I'm getting charged $580 FOR A FEW FUCKINH HOURS? hell no that is extortion !!!!!!!!! read more

Kudos to RJB Towing and specifically Benjamin. He was knowledgeable and efficient and knew what was wrong with car even before towing it. Very helpful when my Mercedes SUV broke down after Mercedes service department f-ed up a routine repair. Highly recommend RJB and Benjamin. read more

They fixed my flat tire quickly so I can get on my way. Kevin was professional and knew his job. I highly recommend them.

WORST EXPERIENCE - They tried to SCAM me for CASH ONLY $200 more than what we agreed to! My insurance company called me and said they had arranged for a tow, they were going to cover $50 and I would have to cover $70 via credit car when the driver arrived. Then, I get a call from my insurance company that the place the repair shop they took it to was closed and said they would house it for me over night for an additional $30 and in the morning they would take it to the repair shop. The driver called me and I confirmed it was ok to house it overnight for an additional $30 fee. The following morning, I called to confirm the $30 fee and the taking it to the repair shop. By 2pm the shop still didn't have it so I called RJB again. They said they were taking it right then. By 4:30 when the garage was closing the owner of the garage did me the curtesy of calling to let me know he was closing but could wait if they could get the car there in the next 1/2 an hour. When I called RJB, they said they they now needed $60 for the overnight storage and an additional $170 to drive it to the station, a total of $230 in CASH!!!! I asked them why did it change from $30 to $60 and he claimed that there is a sign on his wall that said $60. I reminded him that I had never been into his shop and that I had text messages both from my insurance and from his driver that it was $30 and via credit card and that no where did he say he would charge me a new tow. Then I asked him if last night the tow cost $120 ($50 my insurance paid +$70 on my credit card) to go 5 miles and now to go 2 mile to the service station he wanted to charge me $170. He told me if you want I can take it to my friend who owns a service station and he can add it to your bill when he fixes your car. Fortunately, I wised up to his scam, hung up with him explained to my insurance company and they dealt with him without another dime coming out of my pocket. read more

RJB Towing - RJB tried to SCAM me of $200 CASH! - Towing Near Me - Harrison, New York

These guys saved me!! I had a flat in my driveway Sunday morning on a late model Cadillac SUV. I know how to change a flat, but the wheels are too heavy on that vehicle. I waited over 3 hours for Cadillac Roadside Assistance with just ridiculous phone calls and a complete inability on their part to find a service person. I finally gave up and called RJB after looking at Yelp. They arrived in 20 minutes, changed the tire in 15 minutes, took the other for repair and returned it with reinstallation the next day. Kind, courteous, and efficient. It couldn't have been better. Use them!! read more

These guys are awesome. Stuck on the saw mill and rescued me. Was it expensive...yes but they rescued my on the parkway so I understand. I had a volvo break down and your driver was great. Thanks read more

We couldn't be more impressed with this service....prompt, dependable and so pleasant. We are senior citizens with a blown tire late at night on I-95. We are so grateful for their help read more

P.O.S employees. Save your time & give your business to another towing company. Never in my life have I witnesssed a driver who intentionally damaged a car while the owner was present, almost release the car being towed onto said vehicle but then proceed to use foul language and hurl insults at women. By this young man's behavior I can only assume that he was raised by animals or doesn't have a mother or grandmother at home since he felt it was appropriate to walk back into a woman's personal space. The audacity and sense of entitlement was absurd & all of this was done with a smirk on his face. I'd sooner allow my car to be left on the side of the road & be stripped naked before I requested assistance from this business. Absolutely disgusting! read more

Nice people. Good work. I hope my car never has to be towed again, but if for some reason my car dies in Harrison NY, I'd certainly call them again. read more

We had a flat tire and Xavier from RJB came quickly, responded with kindness and explained what he was doing for us. If we (hopefully not) ever had a flat again I would hope RJB and Xavier would be nearby! read more

GREAT, GREAT and GREAT. I waited for another company for over an hour. My roadside assistance company called RJB and I got a response from the office immediately. The friendly and efficient man let me know that the truck was already sent to my location. By the time I got my coat on, the truck had arrived. The man quickly charged my battery. He waited awhile to make sure everything was good. He was so nice. I have roadside assistance with a company AND next time I will request RJB. This great service was provided in mid-April of the coronavirus pandemic. Veronica R. read more

I had a blow out on the Hutch in mid August 2024 and was stuck in the center median for almost 3 hours waiting for either Subaru Roadside assistance to show up or Liberty roadside assistance. Neither showed and informed me about 2.5 plus hours into my experience they could not help me due to the Hutch being a "restricted road"! Information i feel roadside assistance should have conveyed immediately when i initially called both. We found the number for RJB Towing and within 20 minutes of speaking with someone about our situation we were met by a tow driver (i think his name was AJ) and we were being loaded onto a flatbed. The Tow Driver was the first intelligent and competent person i had dealt with that day and he was so compassionate and kind. He drove my car to the service station and got us back on track. He made sure i had my receipt and suggested i call my insurance company or Subaru for reimbursement. I was so impressed with the Tow driver and the company he worked for. The Tow driver told me he loved the company he worked for and he worked hard because his employers were good to him. Don't hear that everyday! If you ever have an issue on the Hutch or in that area call RJB Towing and you will be all set. Thank you again for your help! You literally saved us that day! Thank you!!! read more

Excellent! Within minutes of arranging a tow with my roadside service company, I received a call from RJB Towing, Transport, Snow Plowing and was able to get picked up very soon after. David was very professional and efficient, he was able to get my disabled car out of a busy intersection in less than 5 minutes. I'm grateful for his expert tow service, his courtesy and solid customer service. I'll absolutely be recommending them to friends and family. read more

RJB Towing - Towing Near Me - Harrison, New York

My Infiniti car needed towing on a flatbed and Infiniti was taking hours. Washington saved the day and took care of me, my husband and my car qiuickly, efficiently and politely. He was so helpful and pleasant, he made a bad situation so much better. A pleasure to deal with such a competent young man. Evelyn MIlman read more

They are slow taking photos of cars before they hook them up. There drivers refuse to put trucks on the shoulder and close lanes unnecessarily not happy with them at all read more

Incredible towing service by a man named Washington - - Washington is an absolute spectacular professional. He is extremely brilliant, competent, helpful and kind and made the entire process as smooth as possible. read more

Xavier was extremely helpful and timely! Would definitely recommend to a friend! It was at no cost to me with insurance.

I was driving from PA to MA late at night and lost power steering/belt broke on the Highway. I was immediately relieved when I got the call from RJB because Renato, the dispatcher working that night, was so pleasant and helpful. Adam, the nightshift tow truck driver came to tow me. He drove me to the airport so I could rent a car for an important meeting I had the next morning but there was a problem there so he then took me and my car back to the office where he, Renato, and Xavier all tried helping me find a rental car place open. They offered me food and beverages, they prioritized my situation, and made a very stressful situation seem easy. Very professional + kind men! I'll never forget it! read more

Such kind people and helped us a lot thank you RJB they took out the metal thing on the bottom thank you so much

They only accept cash to begin, if that doesn't scream red flags I don't know what else does. ALL be warned that they charge people per CALENDAR day to store your car... $45 per day. The car isn't even stored on property it's in a whole different location. They really know how to scam customers!!! Avoid at all cost DO NOT TAKE YOUR CAR HERE!! read more

Terrible customer service. Originally was told to wait up to 55 minutes, and that their guy was finishing up another job and would be there soon. After waiting for 75 minutes I called and the office rep Russell was very dismissive and lied about traffic saying the tow truck was in town and on its way and it's just 'that time of day'. It was 3pm. 30 minutes later I called and was told the same thing, stuck in traffic another 30 minutes. Service had to be canceled since no one showed up, office rep was rude and very unprofessional. Do not recommend this service. read more

RJB Towing is the best!! David was absolutely amazing & very helpful! He came super quick & he was very professional. David got me & my friend to the nearest tire shop safely! In the future I will definitely be using them again. read more

Although I waited 30 more minutes than expected arrival time for tow pick up- my driver, Alvaro, was friendly and efficient. He drove my car and myself safely to the drop off destination and gave advice on the next steps I should take with my car. The only reason I am leaving 4 starts and not 5 is because of the amount of time I had to wait. read more

These guys are great. On a night when i had 3-5 hour wait times from six different companies, my mechanic recommended RJB and they came all the way to NYC to tow my car. Responsive, efficient, professional. I couldn't have asked for better. Thanks! read more

My parents belong to the AARP auto service and they had a flat tire this morning. They called the auot service and RJB Towing showed up and did a quick and efficient job. My parents were so pleased and I was happy that it was taken care of quickly and without any problems. My parents are in their 70's and I worry but they both raved about what a great job Rubin did replacing the tire and how friendly and helpful Bob was on the phone. read more

Excellent towing service. Very pleasant driver. Showed up earlier than anticipated and called ahead to let us know about the updated ETA beforehand. Got us and the car to the dealer in 1 piece. All in all, good stuff. read more

Geico dispatched RJB, and David arrived well before the estimated arrival time. I explained to him what happened, and he know what the problem was before I even finished explaining. He was able to fix it in no time and I was safely back on the road - no tow needed. Thanks David! read more

This is the first time I had ever needed my car towed and I was linked up with RJB through the Hyundai Roadside Assistance. I requested that I receive updates through text, but I called their number and asked if it would be okay to call me when they leave. They complied and I got both text updates as well as a nice phone call. They were very patient with all my questions. The driver was extremely pleasant and knew that if he took me all the way to the dealer I would be there way over an hour and they would most likely make me pay for a new tire instead of just plugging the hole made from an intrusive screw. Instead, he filled my tire up as much as possible and told me to try a gas station before we went to the dealership. Once the mechanic determined it was possible to plug the hole, I expected my driver to leave. He didn't, he told me he would stay until the job was done in order to insure that a trip to the dealer would not be necessary. Once everything was over, he drove away before I could get his name or give him a well deserved tip. Overall, this service was very nice and you can tell that their drivers do care about the quality of care you and your vehicle receive. In the future, if roadside assistance is needed, I will be requesting RJB Towing. read more

RJB was dispatched to fix my dead battery as part of my Geico Coverage, Soon after they arrived I explained to the driver who arrived in a sedan with a battery pack to give me a boost, he then tried to give me a boost to my vehicle, my vehicle won't start I told him if he had cables to do a boost battery to battery since his battery pack wasn't stating my vehicle; he then told me he doesn't do that and that I need to change my battery for a new One and that my vehicle has electrical problems I forgot to mention my vehicle is a 2018; What kind of roadside service is that???? I then told him to leave because I'm not replacing the battery when I know the only thing I need it is just a boost; I then called Geico explained the situation and I told them to send me somebody else then another guy from RJB towing called me back with ATTITUDE and told me THEY CAN'T DO NOTHING FOR ME and then called Geico again and I told them to send me another tow company they then send me a Crown Towing Service which the guy was very helpful he came in a real TOW truck not in a vehicle and he did gave me a boost and my car started right away and told me my car did not have any electrical problems like they said at the beginning this guys from RJB Towing are a rip off I hate SCAMMERS DON'T DO any business with this people because they will rip you off (RUN), if you called for a boost and your car doesn't start right away be prepared they want to sell you a battery right away; we are in difficult times and this people from RJB Towing All they want is to SCAMM People our here, I will never want to do any business with this people. read more

I had a great experience. There were rattling sounds coming from underneath my vehicle, and under the advice of my dealership I requested a towing service through geico. It did take 1.5 hours for them to arrive to my location, but I understood that I was a bit further out from them. The first thing the tow truck driver did when he arrived was ask what was wrong with my car. He checked my car and actually fixed the issue himself, and my car didn't need to be towed! I forgot to ask for his name, but he practically saved the day and I really appreciated it! read more

Owners wife yelled and screamed profanities in front of my young children because she disagreed with something. My children were standing in front of my husband while she cursed and acted like the fool she is! VERY UNPROFESSIONAL and DISGUSTING! Who curses in front of young kids? Take your business elsewhere people! read more

Service was fine but I was screwed on the price. The tire place was only six miles away and I was supposed to pay for the excess above three miles covered by AAA. I was forced to pay for six miles because the dispatcher said it was nine miles total which is IMPOSSIBLE since we arrived in ELEVEN MINUTES in a tow truck with a car in tow along side streets. I tried to explain that we used a shortcut other than what he found on google maps (I wish I had clocked the mileage) but he didn't care. Even the driver, who was very nice, confirmed that it wasn't that far but because his hands were tied he was forced to overcharge me. I was also never informed that a penalty would be assessed for using a debit card. AAA contacted the company who still refused to refund the small difference. I disputed the charge with my bank and will not let this one go because principle matters. DO NOT use these people. If your roadside assistance carrier or insurance company indicates that RJB is being dispatched, ask for someone else. I hope the $17 that RJB beat me for will cost the company a hundred times that in bad karma. read more

So I never really do this but .. i think his name is Jonthan (want to give him credit) who helped me out what great guy ! My car is lowered and Their isn't much clearance off the ground so when I ever need to get tow it's a nightmare for me! when Jonthan came to tow me it was such a breeze and made everything so simple much respect to him!! This was probably the best towing experience ever most definitely will be asking for him and this company again next time I'm in a sticky situation !! (Infiniti G37) read more

Worst company ever!!! Beware ... over charging and not reliable! They have charged me the triple rate than expected