I went here because I heard the tools are great quality. The wait took 4 hours. The actual repair…read moretook 3 hours tops. I called ahead to make sure that they could fix my motorcycle. Over the phone they said yes but when I got there to pick my bike up they said they couldn't fix it. I did it myself at home instead (I needed a new tire. That was it) as I left with my still broken bike one of the guys working there stopped me and said there was a fee for wasting their time!! The cost was $20 and the employee told me to be grateful that they weren't charging me full price. The only good thing there was leaving

I requested service on my Palisades drivers assist system from anthony The service advisor and…read morenever received the service. He told me that the car wasn't attended tested on the highway and the app which tracks the cars GPS shows that the car never moved. He swore that it was tested. They had the car for 3 days and the only correspondence was when I called. I can tell by the apps live view camera my car wasnt worked on today and it's almost 3pm. What a waste of time.

I found Hughes Motors Auto Repair as I was scrolling through hoping to find a good and possibly my…read morepermanent mechanic going forward as going through mechanics is a struggle I own an Alfa Romeo Stelvio so was hoping that at Hughes, they will service my car and which they did I got an oil change and a brake flush bringing in my own parts, now this was the first mechanic that required me to bring in an OEM oil filter which I found interesting to say the least but I had a good feeling so the next morning, went to get a OEM oil filter and went to Hughes. I have gotten lower estimates but I think I rather pay a little more knowing I'm in good hands and I think everyone can agree with that. Now, the staff was very welcoming and very nice so I was talking to the staff about lowering my car and doing other repairs in the future and they basically told me that I shouldn't and that a lot of mechanics will turn away modified cars due to their geometry and needing a special lift.. but I am still going to haha, I'm a little stubborn so hopefully they will still service my car in the future and be my permanent mechanic going forward! Extra things to note, they do have a waiting room and they offer things to eat and drink!

Staff was super friendly and prices were very reasonable! Was a walk in and got everything done…read morewithin a hour! Will definitely be back!

Perfect! Was recommended from TIRE RACK. They were kind, knowledgeable and on point. The work was…read moregreat, price very fair. No surprises. Thanks!

I have only started with this auto repair place in the last year, based on a recommendation from a…read morefriend. They are the real deal--this is a completely family run business and they treat each and every customer with respect and honesty. I am used to going to mechanics who make you feel dumb if you don't understand something or want it explained. At JC Auto Repair everyone is always friendly and willing to answer any questions in detail. You can also trust them, they have told me when I did not need certain repairs although Mavis told me I needed many expensive items. Their prices are fair, and even if an item or two could be slightly more expensive, it is 100% worth it., and absolutely worth the piece of mind that they are doing it right the first time. John the owner is amazing-he is super friendly and takes pride in the work they do-he has been a mechanic for over 50 yrs! Over the years I have tried many mechanics and generally they are in it for the money and could actually care less about their customers. Even when calling and talking to the office staff (daughter of the family) they are so kind and patient, and at times I was calling multiple times to get clarification on a service I need etc. It is so refreshing to find a mechanic that is honest, ethical and appreciates your business, and offers amazing customer service. You can tell they have pride in the work they do and it shows. It really is amazing to see how a locally run business can operate in a way that the big corporations cannot.

This is my hot spot for gas and car wash. The only station with a car wash and saving on the wash…read morewhen ever you filling up your tank. More gas means saving with the cost of the wash.

I love using this service station! The owner is always really nice and accommodating. His prices…read moreare fair and he is able to complete your work in a totally reasonable amount of time. I feel I can trust the owner and the work they do. I am so happy he is located in my neighborhood!!

Amazing place Great trustworthy place…read more Great team Great management You can trust the manger, Tom he's great! The service and team are trustworthy honest great! They all really care about your car and not just money hungry.

Going to Valvoline came with too many drawbacks and I ventured away from theIr odd method of doing…read morethings to a more conventional, oil change procedure. Pumped gas here before- but didn't think once about getting my oil changed. With no appointment, went on a whim and wished to be seen before doors closed at 5pm. Pulled up and told to inquire in the "office". Asked Christine- who mans the office and suggested I return the following day, but that didn't cut it for me- and I was in- after some hesitation. As I'm getting a price quote, a man (whoever he is) had the audacity of smoking right in the office. Told Christine I'd wait outside and not be bothered by all his cigarette smoke and went back in a bit after. The "office" is dreary and seriously cluttered. Cushions on chairs are torn and decided it was best to stand. But I kinda looked past that, and chitchatted with Christine while my car was getting serviced. We took care of logistics and finalized my payment. Affordable? I'm not sure- as I can't compare it to anything else except Valvoline's super cheap $19.95 sale. And while there are a million and one Valvoline's, their new model wasn't working for me. The approach here was friendly, professional and there was no lollygagging. I honestly felt confident with the guys here. They were reliable and Christine made waiting- effortless.

Mechanic is amazing and extremely nice. The owner not so much. He started yelling at me when I…read morestopped in to make an appointment. Not going back

Truly the best!! I've been here for a new tire, and they charged me fairly. My oil change was…read moredone while I waited. And if you need air in your tires, their machine is digital and only $1.00. It easy to use and they will always help a gal who needs a little help! All nice as can be and fair and honest! Great spot!!

Very nice! They are really nice men that work there. Reasonable and quick. Had a problem and they…read morereally helped me solve it

I was in the middle of a trip from Pennsylvania to western Massachusetts when my 2012 CRV started…read morethunking hard. I thought I had a flat but none of my tire indicators were on, nor any of my engine lights. I pulled off the highway and parked on the side of the road in a residential area and started investigating, which for me means kicking the tires and checking the oil. I'd just had the brakes done, but I couldn't see anything loose. A neighbor walked up, asked if he could help, but the problem seemed bigger than either of us could fathom. That's when he recommended this service station. I pulled in at about 9 o'clock on a Saturday morning, and the place was hopping. The owner came out, listened to my story, and said he might or might not be able to get to it today because his guys were leaving at 1 PM. I didn't have a lot of options, driving to the service station made me very nervous because of the clunk and clatter, so I parked the car, called around, and started calculating the cost of having my car towed 160 miles to home. Joao, the owner, came out to check on me, and I told him I hadn't found any other service stations that could help. He said he'd squeeze me in. His mechanic drove it into the bay and figured out the problem in one minute. Loose tire. As in, one of the bolts was about to pop out and the rest were wriggling free. I shudder to think what would've happened if I had been on the Hutch when the driver side front tire decided to separate from the vehicle! All of us breathed a huge sigh of relief. The mechanic double checked my new back brakes, tightened all the Lugnuts, and then they sent me to the local bagel shop with a list of pastries and coffee for the team. This was the lucky, lucky day I got to buy everybody breakfast as compensation for the repairs. Otherwise, no charge. As a musician on the road, I've had my share of breakdowns and emergencies. All in all, I've been really lucky, and today was no exception. If you're in a pinch, I recommend Joao and his friendly, efficient team without reservation.

My 2016 Fiat 500C was bouncing around, so I brought it to the local Fiat dealer. They quoted a…read moreprice of $2,600 for new struts and shocks, and requested 50% paid up front for the parts, which could take up to a month to arrive - with no guarantee. That would not work, so I went online and found Rocco's Auto Repair in my new neighborhood - Tuckahoe. Tina, Rocco's office manager, could not have been more professional or friendly, answering each of my calls on the first ring. I brought the car in for an estimate the next day. The diagnosis was confirmed, and I was quoted a price of $1,600, including wheel alignment. The work was done the following day, and the price I paid was the price quoted. My little Fiat is now smoothly cruising the streets of Tuckahoe. Thank you Tina and Rocco. Your service and work are impeccable.

I don't question the quality of the work at this place but his rates are super expensive. Shop…read moremanager is not very personable too. I recommend doing your homework & finding more affordable rates.

We bought a used car and needed an end-to-end inspection. There was a short window for returning…read morethe car if it had any issues. I brought it in on a Wednesday and they were able to squeeze us in for an appointment on Saturday. The inspection only took two hours. They test drove it and checked for previous bodywork as well. Great service and very affordable!

This place is ran by a theiving cheat named Paul. I brought my BMW in to have it serviced in…read moreDecember of 2024 and my car is still at the shop. They havve no idea of what they're doing or how to make repairs. I gave Paul $3000 along with the parts to repair my vehicle which was to change a sensor and connect a hose that was loose.. Paul admitted that he was unable to get the check engine sensor off permanently as he kept telling me that after he drove my car illegally it keeps coming back on. Then he tried to change the terms of our deal after he already had my money and didn't fix my car. Now I havve to sue the business to get my car back and the money I paid along with the parts he claims he put in my car.

Been to this location a couple of times. Friendly staff always ready to help…read more I came for car inspection, they did advise (on the phone) it's only certain days of the week which saved me some time. I dropped off the car and they called me a few hours later to pick up. More recently, I got a nail in my tire. Came in around 4pm - fair warning, a lot of people come in 4-5pm - thankfully I came early enough to beat the after work crowd and there was only 1 person ahead of me. I sat down in a little seating area with TV on, waited about 20 min and they came back and told me it was all done. They plugged the tire and I was on my way. Everything took less than 1hr and they didnt charge me for the plug because it was so quick and I'm a return customer. Very satisfied with the customer service and overall experience.

Excellent service team is knowledgeable and quick to service. Definitely plan to return for my snow…read moretires.