1. Advanced Roadside Service

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    Advanced Roadside Service

    5.0 (1 review)
    Open • Open 24 hours

    Services - Advanced Roadside Service

    Car towing

    Motorcycle towing

    RV towing

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    4 years ago

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    AAA - Fairfield

    AAA - Fairfield

    (14 reviews)

    Aug 24 , 2026 I called my agent and left a message to call me back to cancel a car insurance…read morepolicy. I received no call back. Aug 25 2026 I went to the office at 9:05 AM they state they open at 9:00 AM . I was told the insurance agents don't come in until 1:00 PM four hours later . I had to hang around Fairfield for four hours when I should have been packing for a vacation I went back to AAA at 1:05 PM and was told my agent called and said she would be in at 1:30 PM, no she didn't come in at 1:30 PM so I called their phone number on my insurance information . After being on hold for about 8 minutes a women answered and asked me why I was calling I told her , she put me on hold for another 8 or so minutes . Time now about 1:55. Finally I got an insurance agent on the phone and told her I needed to cancel a policy , she had a tad bit of an attitude at first. Guess who walks in the door? yes my insurance agent with a big smile on her face . She said follow me to my desk . The agent on the phone says your all set your auto policy is cancelled . I asked how much of a refund will I get she said none I would get a credit on my other cars insurance . My agent sat there and did nothing but grin at me . Finally it all got taken cars of after about 5 hours 15 minutes . In the mean time waiting I told them next week I'm switching back to Hanover insurance I had since 1990 the only reaction I got was OK . I guess I'll keep them for the next 11 months since I had just got the new polices in July for my cars and house .

    Beware! Don't try to get your license renewed here. I mad e an apportionment almost a month in…read moreadvance. I thought I had all the documentation I needed but because of a space issue on my name, they wouldn't renew or process my license. Everything was the same except one document that did not have a space. Wow! I've never had an issue before u til I came here.

    Penfield Service Center

    Penfield Service Center

    (40 reviews)

    Hell froze over... I found an honest mechanic. I know, I know, I can't believe it either. So check…read morethis out... About a month ago our car battery died. We called AAA to give us a jump, and they ended up telling us the battery was pretty much shot, we needed a new one. They hooked up the new battery, and when they turned the car on, no radio. Just dead silence. There was power coming into the head unit, everything appeared to work, there was just no sound coming out to the speakers. By this point, the AAA guy had left. Great, now what. We called AAA back, they sent another guy out who couldn't figure it out either. It was a fiasco. So we filed a claim with AAA. AAA tells us to take it to a car audio place to get a diagnostic done and submit the claim (but no guarantee they would cover the costs). So we know they're pretty much going to find a way to blame us, and any event, we prepped to be paying out of pocket. We took it to 2 audio places, and they both concluded it was a blown amp... something about when they connected the battery, it blew the amp. Anyway, estimate averaged about $600. $600, and no guarantee that we'd be reimbursed... really sucks. So about a month later we come across Penfields. My wife decides "what the hell, we got nothing to lose". Enter Bob. Bob says "I don't think it's your amp." What's that Bob? Do tell... Bob thinks it's a problem when they connected the battery, and wants to "reboot" the radio. He disconnects the battery, reconnects it, turns the car on with a reset to the radio and POOF, radio works. Best part is, Bob tells my wife "you don't owe me anything... I'm just here to help people". My father always used to say "Son, there's only 2 people that any man can't live without.... A good tailor, and an good, honest auto mechanic." I'm still looking for my tailor, but at least I found Bob.

    Awesome professional service!!! The staff was friendly,…read moreknowledgeable and professional! Thank you

    Advanced Roadside Service - towing - Updated October 2026

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