Had a new HVAC system installed in November, 2025 in my condo in Scottsdale, spending $9,300.00. On…read moreSaturday, February 28, 2026 the air condition system went out. I have two disabled , elderly tenants with no air in 90 degree heat in Scottsdale. I call numerous times to report the problem. Now the company has A1 computer taking and taking my problems and complaints. Last year the office and owner were always in constant contact with me when problems occurred with my older HVAC system and their visits and repairs were performed quickly , even by Conrad, the owner. Now the service has deteriorated. No return calls while my tenants have no air conditioning . Two days now talking to an A1 computer, ridiculous. Maybe ownership has changed.

We have used these guys for years. I chose them years ago based on some online reviews from a local…read morecity facebook page. I saw that they had helped out someone in need without expecting anything in return and wanted to give them my business. We ended up signing up for yearly maintenance as "VIP" customers. After several problems they replaced our whole unit. They applied the repair costs to the replacement which was amazing. They come out two times a year and inspect everything to make sure all in working order. We just had an issue with our blower motor and they came out within 34 hours and had everything back up and running. They don't oversell. They are funny nice and honest. They have always been kind to my kids and pets. I know there are a lot of good AC businesses in AZ but I will Always recommend Conrad and his staff.

Great experience when I called them after a tenant called us complaining there was an odd noise…read morefrom the AC in our rental house. They were on time and we did NOT need a new unit! They explained to our tenant that the noise was normal... meanwhile, they did discover a condensate leak that could have caused serious water damage if left unaddressed. That issue was quickly repaired at a reasonable price!

In 2018 we participated in the SRP $29.95 spring 20 point A/C check up. The SRP approved and…read moreselected contractor came out and gave us a laundry list of repairs that came to $3,200.00. No thanks. I asked our realtor Fred Foley for his advice and he suggested a small family owned A/C company in Mesa with a clever name. Johnny Cools. The owner came out, evaluated our system, determined 1/2 of the items the other company recommended were unnecessary and said they could do the essentials and save us about 2/3rds. The following week the technician came out, was here about 2 hours and our A/C now works excellently. In addition we also asked for a whole system replacement quote, for the day the AC quits and we had to replace it. John (Where the name Johnny Cools comes from) gave us three quotes. Two were for the whole system replacement (better and best) and the third one was just for the outside unit. As part of the service where the technician replaced many parts in our air handler and he said it was his belief the air handler was sufficiently upgraded (new blower motor and a couple of other parts) that it would work well with a new 14 SEER outside unit with a 10 year parts warranty. The quote was very reasonable. (2018) Today (2019) YELP just reminded me I failed to post my 2018 comments, so in addition to the prior comments Yesterday I asked Johnny Cools to revise the outside unit quote since our system is 14 years old and we are probably on borrowed time. While we have used a couple of the large high visibility AC companies in the past w/o issues but working with a smaller individual owned business has distinct advantages including a very personal business approach. I fully recommend Johnny Cools for all of your A/C needs.

Fantastic business and team! Always on time and gives you honest feedback! Replaced our unit and…read morenow use them for quarterly inspections! Knowledgeable and always great prices! Highly recommended!! Need service, give them a call!!

I had an original separate company diagnose what was wrong with my ac it took them 3 visits before…read morethey told what was wrong with it and they charged almost triple the cost Overson did. he came over within 24 hours took a look and got me squared away. Will definitely only go to them for all my hvac needs

I had valley breeze out to clean my dryer vent. Javier was very responsive, followed up with me to…read moreget my appointment scheduled when I let the ball drop, made sure I knew about when he would arrive and sent me a note when he was 30 minutes out. He did a thorough job on the vent, was very transparent with every step of the process, showing me photos, etc. To make sure I knew everything. He cleaned the vent from above (climbed up on my roof to do so) and inside, viewing inside both before and after going in from above to make sure it was all clear. After that, he did a really thorough job of cleaning up the area around the machine. He really went above and beyond, and I'll definitely use them for my annual service. ​

Valley breeze mechanical installed my mini-split AC. Good quality work. Very prompt and responsive…read more Would love to with with them again.

Great company, professional, respectful, and kind, I would like to give a special thanks to jaun…read moreand Quinton. Who replaced my AC fan and compressor whith understanding and professionalism. Thanks men keep up the great work .

Unfortunately, downgrading from 5 stars... Their cost just got to be outrageous! They gave me a…read moresmall discount to diagnose a problem with my downtstairs unit and certify the upstairs unit is working correctly (selling my home and need it for the buyers). So that came up to $120, ok , fine. The guy who barely speaks English, has no idea what I'm telling him, just informed me it's gonna be $200 to top off the freon in the downstairs unit! And my ACs are almost brand new! So this visit is costing me $320! So disappointed, we used them for almost 8 years, and all of a sudden things went downhill.

DAIKIN EMURA MINI SPLITS…read more Al and Zaid showed up punctually at 7 am. As a matter of fact, they came 10 minutes early. As Al was walking up to my door Zaid was already on his way over to my condensator to start his diagnostic work. They had a device that was able to sniff for leaks and found a leak in a flair fitting in my dining room mini split. They tightened up the fitting and re-pressurized the system. Al and Zaid hung around for a half hour checking the 5 mini split heads' temperatures and adding in more freon as needed at the condensator. They had the entire system up and running in under 3 hours. Their final price also came in under their estimated cost! When was the last time you had service and that happened? I had one estimate made by the top Daikin dealer in the valley. That estimate was $1800 for diagnosis, $2700 to rehang all 5 mini split heads after taking them down for diagnosis and $175 per pound for coolant. The total cost without a discount would have been $6250 being the worst-case scenario and having to add 10 lbs of freon. I got a second estimate over the phone of $1600 for diagnosis. Both Al and Zaid came in person and looked everything over and gave me a bid that was a bit less than the lowest bid last week so I hired them (See last week's review). Being a journalist I tend to ask a lot of questions and I found out that AZ Comfort Crew is a small 2 man operation. I like giving work to small business owners. It helps local economies and keeps commerce circulating in the community. My feeling is that small businesses tend to work harder and care more about the quality of their work because they need to maintain a top level of service to get and maintain clients and their prices tend to be lower than a company with a lot of trucks and a huge overhead. That all being said, I cannot thank Al and Zaid enough for doing a fantastic job and coming in way under budget, not to mention with everything they did and the job being completed they still came in for less than the other 2 companies who wanted $1800 and $1600 just for a diagnosis. I trust these guys totally and I would not hesitate to call them again or recommend them to family or friends.

My A/C broke late in the evening. I called many companies, but everyone was either busy on other…read morecalls or closed for the night. When I called Comfort Crew, Al the owner answered. I explained what happened and he provided possible outcomes. I asked if he could come by ASAP and he agreed to arrive within an hour. 30 minutes later he arrived. Al was very pleasant to deal with. He opened my A/C unit and got to work right away checking output levels etc. He verified my capacitor had gone out as they often do here in Arizona. He replaced it and had my A/C back up and runny cold again. I was very grateful. I got to speaking with Al who told me he has been working on HVAC stuff for around 20 years, but only recently started his own business. I'd definitely give him a shout if you want a trustworthy guy to take care of your issue. He charged a reasonable amount too comparatively. I checked him out ahead of time on AZ ROC due to not having many reviews. See picture, he is good to go

Hey Tino, I feel like you left me high and dry. You installed out AC a little over 2 years ago, and…read morenow that we're having issues, you can't fix the problem. you charged me twice to come and inspect but neither time did you actually fix it. I'm a bit disappointed because I trusted you. I will find someone else to fix it but you lost a customer. AC not cooling past 77° and you say that's normal because it's hot. My old AC used to cool down to 74° with no problem. Also no show when booked. I would not recommend you again to anyone.

My HVAC unit stopped blowing cool air in the midst of July. Unit was about 17yrs. old. Needless to…read moresay, it was time for a new unit. Oswaldo and his crew came out and quoted me a beyond decent price on a Trane unit. Answered my questions and explained everything to me in detail about the work that would be done. A pleasure to work with. Definitely will be using these guys again.

We have a 3 year contract with Air Repair for our heating and air conditioning. They came…read moreyesterday and we're on time. Very courteous and efficient. They went into the attic and outside to ensure our system was working well. I highly recommend Air Repair

I'm not paid to say this, and I don't personally know anyone there, so this is an honest review. I…read moresigned up for their 5 year maintenance plan, and I'm very glad that I did. They come out twice a year, and make sure my AC and furnace are running the way they should so that I can prove to my home warranty that I have done 'seasonal maintenance'. These guys have never tried to up-sale me on anything, and they are definitely there to help the home owner. Any time I do need repairs done through my home warranty, I'll be requesting that Air Repair gets the contract. I will definitely get the 5 year coverage again when this one runs out. Best investment I've made for my house in a long while. Try them, and I promise you will feel the same way about these guys. Knowledgable, efficient, honest, and just good people.