Hello! I've worked here for about a year now, and I'll give…read moremy honest review on this place. If you want to know what it's like behind the scenes, this is the review for you. The owners are some of the nicest people. If they ever come off blunt or straight forward its solely because they want the safety of your dog to be a top priority. There's no purposeful harm of dogs that I've seen here. Everyone is very patient and loving with them. Not only that, but they genuinely seem to care about their employees. I've not once felt like a pawn rather than a person here, and I appreciate that as well. I will say we can't prevent EVERYTHING. If your dog is new to kennel environments or gets stressed easy the risk is your own. We can not prevent a dog from licking his paw too much and causing a hot spot at 2 am when everyones supposed to be sleeping... with that said, though, we do try to prevent anything we can because the safety of your dog is the top priority here. I know I've heard a story before that one of the girls working here told me where there were fireworks and she stayed until 1 am to keep a anxious dog company until the fireworks stopped... I can confidently say if we have to, anyone who works here would be willing to do the best for your dog in that type of situation The facility is very clean, it's cleaned thoroughly twice a day AT LEAST [meaning everything outside is sprayed down and everything inside is disinfected as well while keeping the dogs away from anything harmful] I mean the amount of times I windex the sink in a day is amazing... I personally would feel comfortable bringing my dogs here, and I do. What I've seen here when working has always been for the best interest of your pet, even at their own detriment

PLEASE READ, TRIGGER WARNING, ANIMAL ABUSE…read more Please do not take your animals here. About a year ago my partner and I took our two dachshunds here because our regular boarding place was booked. We picked them up after a week, and when we got them they seemed more distant and worn out than ever before. They looked heartbroken. The next day we wake up and our senior dog is covered in his own bloody poop and vomit. He is barely conscious and we rush him to medvet. He had to spend a week in intensive care. They let us know that he has developed an illness that can be induced by stress. 8,000 dollars later and our little guy is ok. I gave this place the benefit of the doubt until I was scrolling through Reddit and saw an anonymous post from an (ex) employee of this place saying that the manager is abusive towards the dogs and has a horrible anger problem. The owner has also apparently threatened this person for talking openly about their animal abuse. I am hoping people will see this review and take their dogs elsewhere.

Today I took my dog to be groomed and get a summer cut....I told the girl who took him back, "do…read morenot cut his ears length" she nodded ok, A couple of hours later I received a call "I am so sorry I did not see the note regarding Charlie's ears" of course they are extremely short; this is a shiatzu; I would think a dog groomer would know not to do that. common sense....of course I flipped out when I got him. They were waiting for me to keep apologizing however when someone messes up your dog, there is no apology that will work, you are furious which I was. Did I flip out? Yes.....more than I would any other time, after hair grows back. The comments from the groomer were what really set me off see below 'the jokes on you....I've groomed ur dog before and you loved it" "like I said I'm sorry.... lol....okay maam These were her responses to me, verbatim. So for me to be extremely angry when I picked him up is an understatement. Now they will come back and say, I was outraged.....I was....I used profanity.......absolutely mainly because they could care less that I was extremely upset over the exact thing I had asked the not to do. I guess at the end of the day I should have known better to take him to a groomer I did not have any history with. Completely unprofessional from the groomer to the manager, Never again, back to TLC groomers where they listen to the customer not to themselves. Denise Amato Westerville

I needed a place to board Arnold, my 85lbs Pit Mastiff. I usually take him to Pet Suites but they…read morewere completely booked. I Yelped a few options and came across CRAM. They have a very unique approach to doggie daycare. No cages! I was concerned at first until I saw how Christie and her staff gradually introduced other dogs to Arnold and were very aware of behaviors. I watched from a tv monitor in the lobby area. Next thing I know there are 5-7 dogs with Arnold and he was loving it. They let the dogs spend hours together the first day and today he was there a full day. I'll be boarding him overnight Friday and Saturday. The staff is very attentive to all the dogs and know how to redirect if playing gets a little escalated. Today I was working and was able to check on Arnold from my phone, watching the cams in all of the rooms. I love that he can play all day instead of being caged for 2/3 of his stay. I highly recommend CRAM to anyone who has a socialized dog, to treat them to a real play day or two. I look forward to using them more in the future!

Marlyn watched our 2 dogs for a month and she took such good care of them and sent frequent updates…read moreand pictures. One of our dogs, who is prone to ear infections, had a flare up and Marlyn thankfully managed to treat it. Bruno is also such a sweetheart and my 2 small dogs got along with him just fine. Would highly recommend Marlyn as a dogsitter! I'm sure we will be hiring her again for future sitting needs.

From the owner: Home-style dog boarding and in-home drop-in visits in a calm, safe environment where pets are…read moretreated like family. We focus on small, supervised groups so every pet receives personalized care, attention, and plenty of comfort while you're away.

I rescued my first doggo a few months ago and have been taking her to PACC since. I have…read moreappreciated how helpful they've been with all of my first time pet owner questions. She's been having issues with her bladder and they've been so helpful working on a treatment plan with me. Also, their covid-era processes have been clean & social distance friendly. Nice to know my pup is taken care of even when we're all trying hard to keep good care of ourselves during this pandemic.

Update 5/2/2021 - Their new clinical manager Andrea called me to say they were so sorry. She wanted…read moreto refund the $1,100 that I paid to have my puppy killed. I agreed but then she sent a release saying I would have a gag order on discussing my puppy's case. I told them forget it. Basically, these people are trying to buy my silence with my own money. They are disingenuous along with being incompetent. They cannot do anything right. Note - This clinic is owned by an Illinois-based vet chain so little to no local governance and control on policy/procedure.

We boarded our Lizzie girl and she loved staying with her new buddies at Top Dog. We were visiting…read morefrom out of town and we made all the arrangements over email. I would highly recommend Top Dog because of their loving care for pets and pet parents! It's clean and dogs can play inside and outside!

Top Dog Daycare is 5 star all the way. The owner Liz is amazing and she will take the very best of…read morecare of your dogs! She is so kind, professional and loving and our family appreciates her and her incredible business! Thank you Liz!

They took great care of our pup! It was a simple over night stay but early morning drop off and…read moreevening pick up. So he was basically there for two days. Not a whole lot going on in the lobby area but the staff was very friendly and kind! Plus the rooms for the dogs look very spacious. We opted for the webcam suite so we can keep an eye on our little guy while we were gone. The reason being past experiences with other boarding places. He was signed up for the 30 minutes of play time with other dogs which I am sure he loved! That is definitely recommended if your dog is spayed or neutered. We also treated him to a peanut butter dessert, which I am sure he loved! When I picked him up, he feel right asleep! Would definitely recommend Pet Palace over any other boarding nearby!

No, I can't recommend. We recently boarded here for first time after our long time boarding place…read moreclosed. As I was checking our mini golden in another dog came in behind us and took a poop in the floor and no one came to clean it. I remember thinking that poor baby might be sick and probably shouldn't be here. Fast forward a couple days and they began calling my emergency contact because our little girl was sick with something intestinal! I thought it was just related to the food they were giving her since it was a different brand. Our emergency contact lived 3 hours away and we were on a cruise. So she decided to wait until next day and if it wasn't better she would go get her. After a trip to vet we found out it wasn't food related but an intestinal virus that she caught and now she passed it on to her little dog that got very sick. After vet bills, paying for them to board, and expenses of emergency contact I spent more on our pooch than our cruise. I would not recommend using this place. I wish I would have gone with my gut when I saw the other dog poop. Needless to say, I'll be looking at a different option for boarding in the future.

Bill was amazing. I was sooooo scared of my dog's reactivity that we stopped even going on walks…read more It took Bill no time to see that the problem wasn't my dog, it was ME! He helped me learn how to earn my dog's trust & lead him. Our relationship has improved tremendously thanks to Bill at Sit Means Sit.

I worked with Terry Cook- the head of the Sit Means Sit crew, with hopes of getting my two yellow…read morelabs under control. While one of them has always been pretty well behaved, however the younger one was a bolter (I chased him several times - and he's faster than me!). We rescued him, and I'm pretty sure he had run away from a previous home since he already knew sit, down, and crate when we got him. Let me first off express how impressed I was with Terry, his training system, his flexibility in scheduling, and his willingness to answer my questions any time. Between the two dogs, my husband, and myself - I know that I was the hardest one to train in the bunch. ;) Terry came to our home in Worthington and provided fantastic training to both my husband and I, as well as to the dogs. So why 5 stars? Because I can walk my dogs off leash. I can leave the gate open while I unload groceries from the car, and they stay. I can take them places and know that I don't have to worry about Rowdy running away. It has improved their quality of life. Since completing our training, we took them on vacation with friends to a cabin in Pennsylvania. Of the four dogs there, ours were the most obedient, best listening, and best behaved. Our friends were all jealous. At this point, we are able to attend group class whenever we want - and we do drop in from time to time since it's good continued practice for the dogs, and for us! The Sit Means Sit crew have all been an absolute pleasure to work with. On a different note, and on behalf of my friends at Sit Means Sit - I'd love to address Heather D.'s review with a little insight. The trainer that she worked with is no longer on staff. She clearly screwed up, and tried to hide her mistake. She never alerted the owner to the situation, because she was hiding her error. I'm very sorry that Heather had a poor experience, but would like to say that Sit Means Sit should not get a bad reputation due to a former employee who made mistakes. The company is solid, the current staff is fantastic, and the result is amazing. They do care about and value their customers: both human and canine alike. If you love your dog, and are considering doing some dog training to improve their behaviors, Call Sit Means Sit. They totally changed my relationship with my dogs - and their quality of life.

Jeanette is absolutely wonderful! She watched our beloved dog & cat at our house so my wife & I…read morecould have a getaway to the Hocking Hills. She did an amazing job! Jeanette has a great energy & personality. Our pets both got along so well with her! Jeanette made me feel relaxed, listened so well, & has excellent attention to detail! I highly recommend her & her business!

I've been using Fur Star for at least 7-8 years now and they've never let me down. After moving…read moreout of state and having to find other providers, they're the only ones I can trust to take care of my girls (2 cats). Directions are always followed, my cats are always happy when I return home and I never have to worry. I get photos and updates while I'm away and it's comforting to know they're always in good hands.

we have our cat bording at Petsuite Gahanna many times and we like it here. but only this last time…read morewe have her here . we notice the facility get running down and the condos and the area was not clean as it was even there are a lot empty condos are dirty when we take her inside.. the staff tried to clean with paper wipe but it is hard because lot of litter. they should vacumm first and use clene wipe or mop i also suggest to have airfilter in the lobby and pet area to eliminate ordor and cat hair or dodg hair. which is safe and healthy for staff and customrer. suggest the staff dhould be train to give medication both pills or solution for cat or dog .

We've been Pet Suites Worthington customers for several years. Recently I received an email about a…read more$23 outstanding invoice from July of 2025, well over a year ago. After back and forth emails explaining it was paid I was told I needed to send the new manager Molly my bank statement or she would send it to collections. Her attitude after I told her we wouldn't be coming back tells me new management cares more about collecting invoices (erroneously) than keeping loyal customers happy.

I have used Home Comforts twice now for pet sitting service for my two cat fur babies and I plan to…read morecontinue to use them in the future. Owner operated company that seems very caring towards my two cats. I was a little uneasy about allowing someone access to my home. It's turned out nice finding someone I can trust to come and take care of my cats, pick up the mail and water the plants. She also leaves a daily note on what she did during her visit. This is a good company to go with if you need pet sitting service.

From the owner: We take the hassle and worry out of arranging care for your pets while you are away from home. We…read morehave been in business since 1998 and are trained in first aid, bonded and insured. Home Comforts provide vacation visits and business travel visits. Once you and your pet are registered with Home Comforts all you need to do is call or email with any requests. Our regular clients love the convenience of never needing to transport their pets to a boarding facility, and all of the "TLC" we provide! Additional services include medicating pets, collecting packages and mail, following trash and recycle schedules and watering indooor and outdoor plants.