I would strongly advise staying away from Express Services LLC. The company requires upfront…read morepayment before the job is completed, and then attempts to find someone to perform the work. In my experience, I waited almost two weeks for the job to be done. During that time, I was given multiple excuses as to why no one had shown up to complete the work. I had to dispute the charge they gave me my money back I will not be calling them back again. The services was unprofessional and disappointing. I would not recommend this company. EVER!!!

My dryer lid broke and I called several service repair places and Express Services gave me the best…read moreprice for labor, the same price for the materials (lid replacement) and they were even able to help with a repair to a ceiling that had a leak. I will call on them again for future repairs.

We had a clogged drain line in our front yard. They sent a technician out on Sunday night and…read morehelped us get the issue resolved quickly. They came back the next day and replaced some fixtures and toilets in the house. The service was great at a great price.

7/2/2025 - The company came out to check our mini split HVAC system which was not running properly,…read morewhich they previously installed years prior. The technician pulled apart the system, added a very small amount of coolant, but s detemrined it needed to be cleaned. We were given a quote of $375 to clean the system but there was an extra diagnosic charge, which we already paid. When questioned, they would not return calls. After the tech left, the system stopped working completely. After several ignored calls and sending techs out to do the cleaning with addressing the new problem, a tech now found a leak, right where the original tech pulled out components checking the system. The previous tech broke the system and it was out off coolant. After months and months of being ignored from the Columbia office, the resolution desk got involved. They could not get answers from the office for months. All our inquires and theirs were ignored. They finally claimed the left a message giving me a price to fix it. $1500.00. That was a lie. We did not get any call nor a was message left. It is also not their policy to leave quote by phone. The are supposed to email, as they did the $375 cleaning estimate. After a few more months, we finally got a call from the local manager, who said they were waiting on part. When confronted that he had no idea what part was needed, the story changed to needing a new system and they would call me immediately with a great price on a new system. The call NEVER came. After many more calls and conversations with the resolution center the call was escalated to another dept. This new department could not get answers either. After two weeks, it is now October 1st. No calls. I finally reach the new dept who was now given a quote of $11,000. They admitted that was too high. The Columbia office refuses to return calls and address the problem correctly. They ignore their own departments who try to get them to resolve the issue.

Quick, efficient and not lacking in quality or professionalism. Able to troubleshoot the issue with…read morethe refrigerator and narrow it down to a potential part. Unfortunately the failure still happened with the new part. All troubleshooting was exhausted and with the breaker still popping after the new part installed, this was the last clue to know there was a ground issue inside of the fridge (an electrician had run tests as well and cleared it). Ultimately I made the choice to replace the fridge instead of having it completely dissected. Overall I would say that this issue was due to a build issue with the fridge. QARS did a wonderful job quickly and was straight up.

Easy to get an appt, professional service. He informed me my washing machine would cost to much to…read morerepair. I appreciated the honesty. John is the owner, just in case you want to use his services. Tip: Customer will get charged $78 for a estimate rather the fix the item or not. Keep that in mind. There many be companies that offer free estimates.

This is the second time using Handy Man husbands . They were very friendly ! Did an excellent job…read moreand solved the problems in a great timely manner ! Worth a try !

No show, no call. Literally just ghosted me and did not communicate. Also did not answer calls day…read moreof. Is this a scam?

The washer in our stacked unit quit draining and we were about to unload on a new set ($1300+) when…read morewe decided to invest the $95 diagnostic fee into it. Lake Murray Appliance was able to send a tech out the next day, diagnose and order the parts to fix my problem. It took a couple of weeks to get the parts, but for a fraction of a new appliance, we were able to get back up and running and even have a 30 day warranty on the work. Will definitely call back for any of my appliance repair needs in the future...they were fast, honest and reliable!

Do not keep their word. Will promise a call back and then none. Said two weeks for part, and two…read moremonths later still waiting and will NOT return a phone call.

Called to see if they worked on Shark vacuum cleaners. My vacuum cord is frayed in three places…read morefrom always curling around the handle holders when done vacuuming. The guy asked me how old the vacuum was and I told him 4-6 years, didn't really know. He said it's time to get a new vacuum cleaner. Shark's only last about 4 years. I told him it's just the cord I needed to replace. He said Shark doesn't sell many parts and couldn't work on it. So I called another store, not knowing there were two of these stores. This guy says "Yeh, we can fix Sharks...call the Forest Drive store. I told him that's who I already called. He said he'd call the Forest Drive store. So I called back and the guy now said bring it in and he'd look at it. He'd fix it if he could get the part. I took it to him and he looked at it and said he'd "TRY" to fix it but if he couldn't he'd let me know before he started because he didn't want to damage anything on the vacuum and didn't want the responsibility of breaking it. So I left it with him. He said he'd get it done in a week and call me when ready. I'd not heard from him after about 13 days so I called to see about the status. He said "We can't fix it and I left you a voicemail." I had no voicemail at all on my mobile phone. I told him I'd come down and pick it up. When I went in to get it he pulled off the vacuum canister front and said "See here, this plastic area...all these tabs will break off and I don't want to break the machine getting cover off, so I can't fix it". I took it Vacuum Center in West Columbia and they said "no problem...left it with them and they said it'd be ready in about 4 days". Will not step foot in this place again, and from some of the reviews it looks like a lot of folks have had issues.

-Irmo Store: Christopher Took in Ryobi 21 in, 40V,…read moreself-propelled mower. It was fixed while I waited. Required a new brain. Took less then 30 minutes. It doesn't get better than that.

Our dryer began making unusual sounds on a Saturday. We called Advance Appliance on Memorial Day…read moreand he was at our house that afternoon. In just a few minutes, he had the problem identified and parts ordered for delivery the next day. He was very patient in explaining the problem and offered solutions and maintenance suggestions since the machine was broken apart. His price, customer service, and experience were superior.

Shoutout to Advance Appliance Services, the owner Brad came out same day, diagnosed the issue in…read moreunder 10 minutes, and even offered to return later that evening--after a full workday and his kids' soccer game--just to make sure we were taken care of. We ended up scheduling for the next day, but his willingness to go above and beyond speaks volumes about his work ethic and customer service. Highly recommend!

Great service, great work, fair price. Quickly diagnosed and repaired my dryer. Will definitely use…read moreagain.

I called Midlands Appliance Service on 12/10/2024 regarding and issue with my Whirlpool Dryer. I…read morehad previously called Sears Appliance Repair (Sears Home Services) to come out and fix my Whirlpool dryer. It would not rotate or start after you hit the power and start button. Sears was very easy to schedule a call and I was surprised when I went to the internet and found that they were available the very next day. All seemed great. The technician opened the top of the dryer, hit the power/start button and heard a click from the control board. Dryer wouldn't rotate. He immediately said "The board is bad". He looked up the part and said "We don't carry the board and can't get it". My wife said "So what are you saying, we have to get a new dryer?" He just shrugged and said we could probably find the board on Amazon. So we looked up the part and he said that it would work. I have an electronics background so I told him I'd order the board and put it in. I said if it didn't work I would call them back. I got the board three days later, put it in and it had the same problem. So I called them and got their voicemail..said I needed them to return. I get a voicemail response that they would be out the next day. They never showed. This went on for a whole week, one day after another...with them telling me they'd be out and then not showing. Finally after four days of this I called Midlands Appliance Service to see if they could come out. I spoke with Steven Woodlief and he said if I'd called him 3 hours earlier he could've stopped out then. I told him the problem with the dryer and he said it was crazy that they didn't check out the thermal relay or switches or anything prior to jumping on the board being bad. He explained where the thermal relay was located and told me of a YouTube video that would show me where it was. I took the front of the dryer off, found the thermal fuse and checked it for continuity. It was open. I went out and ordered the fuse the next morning for $8.16 and replaced the fuse. It's been working great ever since. So no, I did not have to use Midlands for an actual service call, but the help Steve gave me was above and beyond the call of duty. This is what a good service organization should be like. I have gone to Better Business Bureau, Comsumer Protection Agency and my bank in order to try and refund the $129 bad diagnosis and service Sears Appliance Repair gave me. They do not have a live person and no matter what you call you can only get a voicemail routine that sends you back to the beginning. They do not have a phone number, and their address is listed as Sears in the now defunct Sears building in Columbia Mall. Take heed. Never use Sears Appliance Repair, but take your business to Midland's Appliance Service instead