Fast, accurate and professional service. Friendly installer with vast knowledge and…read morerecommendations. Well worth the money.

Disappointed in the quality of service. Be careful of their pricing as it is considerably higher…read morethan other reputable companies.

Can't speak to the quality of their work. I requested a consultation regarding a bathroom remodel…read more Received a quick response, but unfortunately they only service downtown Columbia. Since I'm in Northeast Columbia, they told me they wouldn't come out. Something for my neighbors in the Northeast to keep in mind.

Waited two weeks for a return call, then we scheduled a consult and a rep came to our home. He…read morespent two hours (and I took off of work) discussing and brain storming our remodel projects. He left promising a proposal within the week, he emailed after 10 days saying he needed more time. It's been over a month and crickets. Stunned at high reviews on other sites when this is how they manage potential customers!

Just a quickie review, because I have not engaged this business directly in the course of a…read moreproject. However, I reached out to them because they were one of the only places in possession of a specific material I discovered and badly wanted (which is discontinued and in short shrift) for a long-awaited counter replacement. A representative contacted me to inform me that they only installed in their state (which is to be expected for these services). However, the rep also located a similar business very close to where I live, a business that carries this line of products, and explained they might have the product. I spent a lot of time looking for this brand near me, and didn't find this business- which is why I was emailing SC from NYS. I never would have found it on my own (I am a relentless searcher and hadn't), and they didn't have to take time out to help out someone who can't use their services. But they did. This is a long review for a relatively to-the-side-of-the-point anecdote, but it's the kind of anecdote I'd like to know when deciding who to let touch my modest but well-loved house. I was very, very thankful for the lead on this thing I want so badly. Thanks, Solid Surfaces :)

My new countertops look great! I'm so pleased with the finished product and so impressed with…read moreeveryone who helped make it happen. Despite unforeseen setbacks, Chris and Sam patiently worked to overcome obstacles. Paul and Tommy were perfectionist in installing. I highly recommend this business!

Robinson Consulting Group was prompt in scheduling and coming out to give a free project estimate…read more Markel was timely in providing the estimate, and great to work with as we fleshed out the details of the specific work. We were on a timeline to get the work completed and his team was fantastic about that - from communicating about materials, to working on the weekend. We were thrilled that the project was completed two days early! We are so happy with the way the laundry room repairs came out -- floor replaced, walls repaired and beadboard added, and fresh contemporary paint (that's monorail silver!). Not pictured, the dining room ceiling in the room below was patched and painted too. Thank you Robinson Consultant Group!

Failed to show up for the consultation after multiple text and confirmed date and time. Eventually…read more"ghosted" me by not responding to messages.

Coming back to a business where I left off. Yelp make this easy to get to. I used this biz…read moreapproximately two years ago and liked their customer service much

Daniel helped me stack and install a dryer in a pretty narrow space, finding new solutions on the…read moreway to complete a difficult setup.

Definitely do not work with this man. He could not do his job properly and constantly disturbed me…read morewith his hasty behavior. I told him that I had told him the fee was too high. He started swearing behind his back. If that was not enough, he said he would lick my house and threatened me. He could talk to me respectfully and help me, but he immediately starts getting angry and threatening. I have never seen such a rude man. I have worked with many people in my life, but this is the first time I have come across such a person. It is a complete disappointment. ... You can never work with such a person. impatient and rude.. all our correspondence is still there. He is definitely not a man to do business with, I do not recommend him in any way.

Very responsive to my initial service request. I'm having my A/C looked at and if it's an…read moreelectrical problem, he's the one I'll go with. It turned out to be a burnt wire and blown fuse. If I every have electrical issues, I'll be in touch.

"He left his work unfinished (which we already paid for) and I've called him but he no longer…read moreanswers me. Part of the job is ethics and responsibility. In the future, I would like to give my update and say that he has completed his work, but I doubt it because he has even blocked our numbers and doesn't answer."

The tech was quick to respond to my questions and flexible to my calendar constraints. He was very…read moreknowledgeable about the system and professional in interaction

We had a clogged drain line in our front yard. They sent a technician out on Sunday night and…read morehelped us get the issue resolved quickly. They came back the next day and replaced some fixtures and toilets in the house. The service was great at a great price.

7/2/2025 - The company came out to check our mini split HVAC system which was not running properly,…read morewhich they previously installed years prior. The technician pulled apart the system, added a very small amount of coolant, but s detemrined it needed to be cleaned. We were given a quote of $375 to clean the system but there was an extra diagnosic charge, which we already paid. When questioned, they would not return calls. After the tech left, the system stopped working completely. After several ignored calls and sending techs out to do the cleaning with addressing the new problem, a tech now found a leak, right where the original tech pulled out components checking the system. The previous tech broke the system and it was out off coolant. After months and months of being ignored from the Columbia office, the resolution desk got involved. They could not get answers from the office for months. All our inquires and theirs were ignored. They finally claimed the left a message giving me a price to fix it. $1500.00. That was a lie. We did not get any call nor a was message left. It is also not their policy to leave quote by phone. The are supposed to email, as they did the $375 cleaning estimate. After a few more months, we finally got a call from the local manager, who said they were waiting on part. When confronted that he had no idea what part was needed, the story changed to needing a new system and they would call me immediately with a great price on a new system. The call NEVER came. After many more calls and conversations with the resolution center the call was escalated to another dept. This new department could not get answers either. After two weeks, it is now October 1st. No calls. I finally reach the new dept who was now given a quote of $11,000. They admitted that was too high. The Columbia office refuses to return calls and address the problem correctly. They ignore their own departments who try to get them to resolve the issue.