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Services - Casper's Kitchen

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2 years ago

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Pacific Kitchen & Home - JennAir Convection Double Oven with Touchscreen Controls

Pacific Kitchen & Home

(11 reviews)

I would like to voice my extreme disappointment in the astonishingly misleading and overall bad…read morelevel of service I have received in connection with a Pacific Kitchen & Home / Best Buy appliance purchase. Particularly, I want to highlight the deceptive tactics by which the so called "Premier Protection Plan" is sold. In late June, I purchased a dishwasher ($900), refrigerator ($2800), and freezer ($800) from Pacific Kitchen & Home at Best Buy. The dishwasher came highly recommended in respect to reliability by the Pacific sales rep. Furthermore, the sales rep very aggressively pushed the so called "Premier Protection Plan", which is essentially an expensive extended warranty plan. The plan was sold as a "no hassle" service that would kick in the "unlikely event" that one of my high-end appliances should break. Less than 6 months later, this claim was put to the test when my "highly reliable" dishwasher completely broke. We called Pacific sales and after a long long wait time we were told that there would be no service available for 10 days! When indicated that this was unacceptable, a representative who identified herself as "Nicole" put me on hold for over 30 minutes and then dumped the call. I called back and spoke with a representative named "JR" who seemed completely unconcerned by my hold/hangup treatment. JR also asserted that my "premier protection plan" does not "really" protect me for the first 2 years! And that I would need to contact the manufacturer. At least "Nicole" did not deny that I was protected, but now the story was changing. When I asked to speak with the manager to resolve the conflicting positions being asserted by the representatives, I was put on hold for over 25 minutes. "JR" came back to tell me the "Adam", the manager, was "in a meeting". Having lost a large part of my workday to this hassle, I agreed to a call-back "very soon". No call ever came from "Adam". I then called three additional times trying to get in touch with a manager, any manager, each time they were "in a meeting", "with a client", or otherwise "indisposed" (whatever that means). Each time a call back was promised and each time no call ever materialized. In conclusion, there are two major problems here: (1) The Pacific/Best Buy sales rep misrepresented the terms of the so called "Premier Protection Plan". (2) Pacific sales/warranty service is absolutely awful. It is difficult to believe that Best Buy, which is an otherwise decent company with which I have successfully conducted business for many years, tolerates this toxic and very short sited approach to customer service. I feel very much deceived here and taken advantage of by the misleading tactics of Pacific Kitchen & Home / Best Buy.

I have been waiting to shop at Pacific Kitchen and Home till I was ready to purchase my new wall…read moreoven/microwave combo and cook top. But, after reading all these bad (really bad) reviews I think I'll shop somewhere else.

Jack Allen's Kitchen - Ruby red trout

Jack Allen's Kitchen

(337 reviews)

$$

We go to jack Allen's regularly, but this time the exception was our server Deborah!!…read moreWe wanted to go somewhere just for drinks, and whenever we go to a restaurant for only drinks, we have seen servers not being happy about it, as we are not heavy drinkers either, 2cocktails each is our max. So I was bit hesitant to go to JA just for drinks, but was not in a mood do drive for proper cocktail bars, so went to JA, seated outside and our Deborah was do nice and understanding, gave us exceptional service even though we were there just for couple of drinks and pimento cheese and crackers, even at 9pm she was so full of energy, welcoming, and attentive, Thankyou Deborah!!

Never disappointed whenever we go to Jack Allen's Kitchen. Every dinning experience is like you're…read morebeing dipped into the holy water of Texas. The baptism by home cooked Texas dishes are exactly what you want when eating locally sourced food. Once you are seated you start with the pimiento cheese and flatbread cracker, even if you don't like pimiento cheese just have amnesia for one meal and let your tastebuds decide. Paired nicely with a round of fried green tomatoes and a local brew, it's how Stephen F. Austin and Sam Houston would have wanted it. Main course dishes that span the eclectic pallet that is at the very heart of Austin eating. I do not recommend anything over any other dish but I have had the Crab stuffed Chicken more times than I can count. If you close your eyes and throw a dart at the menu you will be satisfied and have a new favorite at the top of your dinner list. Wind down your meal with a decadent piece of caramel apple bourbon cobbler, perhaps to go? You're sleeping like a baby and talking about your meal the next day! If you have family visiting and want to show off take them to Sunday brunch. It's served family style and is a homerun everytime! Trust! Absolutely fantastic food! If you haven't eaten here I question what you're doing with your life. Your priorities are off!

The Grove Wine Bar & Kitchen - Tuna Poke

The Grove Wine Bar & Kitchen

(618 reviews)

$$

Amazing service by Aric !! Aric took over from Veronica being our outside server by the patio. It…read moreis okay, since Veronica seemed she had her hands tied already with the big wedding party from yesterday. (April 24). Aric kept checking on us to make sure we were okay and was quite accomodating and didn't mind us ladies being moved into an inside table. Plus, I didn't want to deal with the typical muggy weather anymore. I ordered a frozen Benny Bellini - Peach Bellini to help support a worker who has cancer. The food was surprisingly served fast despite the restaurant focusing mainly on their wedding party guests from their patio. For dinner, I shared bruschetta. Ordered bruschetta for my dinner. Italian Sausage, Roasted Red Pepper, and Goat Cheese Bruschetta; For my 2nd bruschetta: Apple, Fig, Chutney & Brie Bruschetta. My third Bruschetta was House Smoked Salmon and Herbed Cream Cheese Bruschetta. Thankfully, they DON'T skimp out on their ingredients on top of their bruschetta!! Besides the bruschetta, my friend Tina offered me a slice of her Mediterranean Pizza. Thanks so much for the top notch quality food and service!!! Also, thanks so much for checking me into my reservation at Open Table so I can ensure I get more points to maintain my status.

I met 3 other friends for lunch here this week. I've been to this location a few times before…read more Although every time I go, I aim to try something different I tend to always order the Asian crisp salad because it's so yummy...sans bell peppers of course. My friends had glasses of white wine and I tried their holiday gin cocktail which was perfect for me as it was not too sweet. The server helped guide me to that drink choice. My friends had bruschetta, tuna salad, and grilled cheese with soup. We were able to walk in and easily get a table for 4 as it wasn't too busy. However, it started to fill up and it seemed like our server had many other tables because we wouldn't see her for a while and had to wait a bit for some follow up items. Overall a consistent, good time, and they can do separate checks which is great for a party of friends ordering different things!

Lowe's Home Improvement - The treated Pine

Lowe's Home Improvement

(129 reviews)

$$

****The forthcoming review is for the interaction with management at this Lowe's location***…read more I came into this location several weeks ago for the sole purposes of securing materials for Thing One's Eagle Scout project. When we arrived at the location, we requested to speak with a manager. After a brief conversation with one manager, we were directed to two other managers' specifically the pro sales manager, Craig Cottier, and Brian Scott, the assistant manager of specialty sales. Both of these managers went over the Eagle Scout proposal in depth with Thing One so they could fully understand what he was trying to accomplish. After a lengthy discussion, we were advised by the managers that the store had already reached their donation cap for the year, but they would try to work with Thing One to get discounted materials for the project. While I could pay for the materials myself, for those who are not aware, there is a fundraising component of an Eagle Scout project with specific rules and regulations. Eagle candidates may ask for donations of materials or discounts on materials from companies or individuals. The candidate must furnish a list of prospective donors with their fundraising application, per national policy, for council approval before soliciting the material donations or discounts. Candidates may also hold fundraising events, such as car washes, meat stick sales, and the like, with an approved application. Many scouts do fundraising or ask for donations as it allows them to show their leadership, communication, and project management skills they've learned while in the BSA. Thing One was able to get 28 pieces of 2x8 Pressure Treated Pine for less than $35 (that's a savings of over $350). The Pine was of excellent quality. Because of the generosity of Lowes and Craig and Brian, Thing One was able to complete his Eagle Scout project successfully while living up to the Boy Scout Law of being thrifty.

The far better alternative to the other (orange) big box home store. Lowe's has nice people, more…read morehelpful staff, great prices and selection AND a CEO who is on the right side of history. They also partner with and support my favorite national/local charity, Sleep in Heavenly Peace, who builds beds for kids who would otherwise be sleeping in cramped shared beds or on the floor. Lowe's is forever my choice in home stores, hands down.

Daichi Sushi and Grill - Cut all clunky and thin on one side and thicker on the other.

Daichi Sushi and Grill

(349 reviews)

$$

Always a wonderful visit - friendly with great service and high quality food! When friends visit…read morefrom out of town we come here for dinner! So I shall let the pictures do the talking this time.

TLDR: Pro: authentic Japanese restaurant with food prepped to order…read more Con: lunch menu is minimum two item order which wasn't clear, and they prepare the food with way too much salt The restaurant is authentic which was a huge win for me. The lunch menu wasn't very straightforward so when I got my bill in the end I was a little surprised to see it came to $18, instead of $10. I guess I could have asked when I ordered, but the menu clearly lists mackerel is $8.50, so I didn't quite get that the lady/owner/mgr meant you have to order two entree items for the lunch menu, so its not like a typical lunch special at a set price for the listed price. It felt a little deceiving so it wasnt a great feeling, i guess i should have picked up on it when she said two items. But I wish it could have clearly stated that on the menu when i was reviewing it, i would have just opted for one entree on the menu instead had i realized that sooner. The fish was fine but $20/worth idk. I will say the meal was actually cooked to order. The downside for me in terms of the meal was the salt bomb all over my meal, starting with the salad which was a very small amount of greens to the amount of salad dressing they topped it with. The miso soup was made with miso but very strongly seasoned making me want to water it down. The edamame were good but once again so much added salt on it. The mackerel was good, but yet again the excessive amount of salt made it very difficult to enjoy the meal from start to finish. The vibe is a small dining area with minimal frill, and a small counter with seating where the sushi chef is to make rolls/sashimi. The lady is very attentive and the food is made with care, I just wish they would hold back on the salt. I left feeling very parched due to the amount of sodium I ingested from the preparation. Overall this restaurant is a great Japanese restaurant, I wouldn't mind going back. If - minus the miso soup, I wonder if I could request no added salt to my food in the cook process. Aside from how they may have prepped the fish before cooking, if for example it gets pre-seasoned in salt that's one thing, but no additional salt when cooking. I recommend you give it a shot, its a rare find to see a Japanese restaurant ran my a Japanese family, which was a nice surprise.

Lemongrass by Sip Saam Thai - Basil fried rice with chicken

Lemongrass by Sip Saam Thai

(217 reviews)

$$

Looking through my reviews, it seems that I have not left one for this restaurant when I thought I…read morehad and I'm sorry that I hadn't done that earlier because it's a restaurant as well worth trying. I literally can't say that there's one thing I don't like getting here. Sometimes we wanna keep it simple and we literally just get the pad Thai with chicken. We always ask for extra peanuts and extra lime which just puts it over the top for us. Tom kha soup is always wonderful on a cold day and the Thai tea here is unbeatable. They have regular portions and lunch portions for several popular items which is great if you do come for lunch, you also get a side salad and a tad smaller portion. It's perfect because it's still very filling and it saves you a little bit of money if you're looking for great Thai food on your own or to take someone to have , please come here. The restaurant isn't very big and seating gets crowded when it's packed but most days the turnover is pretty fast and the wait is never long. It's is not very loud for how small a space it is which is a plus.

Yelp fam, I finally made it over to Lemongrass by Sip Saam Thai for lunch, and let me tell you…read more.. this was one of those meals where you look at the bill afterward and go, "Whew... okay, so we're doing fine dining prices at lunchtime now." My partner and I spent just over $100 for lunch, and while some dishes hit the mark, others left me wanting a little more of that classic Thai punch. Tom Yum Soup (Shrimp, Hot Pot Style) I'm particular about Tom Yum -- like, very particular -- because when it's done right, it's one of the most aromatic, layered soups out there. Traditionally, you should get that unmistakable hit of lemongrass, kaffir lime leaf, galangal, and the brightness of lime juice all dancing together. This version was good, but it didn't quite give me the lemongrass-forward aroma I expect. I also didn't catch the bamboo shoots that usually round out the texture. The broth had heat (I ordered a 6), and the shrimp were cooked well, but the depth of flavor wasn't as bold or herbaceous as I'm used to. Still enjoyable -- just not the Tom Yum I measure all others against. Crab Fried Rice (Spicy 6) Now this was the star of the table. Plenty of crab -- and I mean throughout the rice, not just sprinkled on top for decoration. The rice itself was smooth and well‑fried, not greasy, with each grain separate (as it should be). The white and green onions added that perfect little punch of freshness and bite. This is one of those dishes where you keep going back for "just one more bite" even though you know you're full. If you come here, this is the dish I'd recommend without hesitation. Pineapple Curry (Beef, Spicy 5) The curry had a nice balance of sweet and savory, and the beef was tender. I didn't get the same "wow" factor as the fried rice, but it was solid. The spice level was accurate -- a 5 gave enough heat to keep things interesting without overpowering the coconut base. Fried Dumplings Crispy, hot, and exactly what you expect from fried dumplings. Nothing groundbreaking, but nothing wrong either. J. Lohr Chardonnay A smooth pour and a generous one. I wasn't mad at it. Overall, service was friendly and the food came out quickly. The space itself is clean and modern, and it's a nice spot for a casual lunch date. Just know that the prices lean more "weekend dinner" than "weekday lunch." There were some hits, some misses, but overall a good experience. The crab fried rice alone might bring me back. The Tom Yum needs a little more lemongrass love, but everything was fresh and well‑prepared. If you're in Cedar Park and craving Thai, this spot is worth a visit -- just be prepared for the price tag. #supportlocal

Casper's Kitchen - kitchenincubators - Updated May 2026

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