it was very easy, staff were friendly and knowledgeable. I definitely recommend their services

i probably won't be going here again. i worked all day 10-7 at the airport. I got here at 7:28 only for the black young man with the glasses to tell me that he's not accepting anyone. not open the door and tell me but told me THROUGHT the glass door. i mouthed the words "but it says 8" and he continued to shake his head and turn me down. super annoying ! read more

Each time I go to Cash1, EMI is smiling and we'll prepared to assist. She is so sweet as well as efficient. Very professional while still very personable. Emi represents Cash1 in the most positive way. She is great. read more

I was assisted by Ralph, who provided excellent customer service and was very informative every step of the way.

The staff was very friendly, thete was only a short wait, our transaction was handled in a very friendly and professional manner.

They were fast and polite. Easy going. I sent money Western Union. But there other services too. Try it

Great customer service, and professional representatives working there. They said they cash all type of checks, do loans, online banking accounts, pay bills and buy​ gift cards, read more

I had to receive money sent from Ukraine via Western Union. Having visited several Western Union outlets, I heard a rude answer that they do not have so much money, and when they will, no one knows, and where I can get my money, they also cannot tell. Frustrated, I started searching the internet and accidentally found Cash # 1 in San Bruno. it was great luck! culturally answering my questions, Amy said that I can get my money without problems! Thanks to these people for their service! thanks to Amy for the great service! And what a pity that in other points of Western Union no one could tell where you can get the money sent to you ! read more

Every time I needed to send money to my family I always go to Emmy, she is such a wonderful person. Very professional with great personality and excellent customer service. read more

Customer service does nothing. They were contacted numerous times. So we are not doing business with them. Warning these people are scammers! read more

After being there forever and having to jump through hoops to send some money....the worker tells me I could have done the same thing for cheaper online.... read more

The hostility from the rep Rene was unnecessary. All I wanted was clarification as to why I needed to fill out an application for a money order. I had been there 2 days prior purchased 2 money ordered with card and I was in an out. No profile or application completed. I come in today she's telling me to fill out an application for a profile to finish the transaction. She didn't ask how much the money order was for or how I would be paying. She kept saying it was required for recourse but I wanted to know why I wasn't asked to be completed the first time. She kept saying it was required and that was all. I made a few calls and while I was not the phone she called someone I told them my situation not sure what they told her but afterwards she said that the form should have been completed the first time i came for recourse purposes when paying for card that they usually don't even take card only as a curtesy. I then told her that's fine, I just wanted clarification that's all. Then she said because of the Situation I feel more comfortable that you pay with cash. She told me there was an atm across the street and she will not be taking my card to purchase the money order since it's their policy to take cash. In the beginning of all this, I wanted to see if I can get a refund for the 2 money ordered I had purchased a few days prior because I no longer needed that Amount. She said, don't you have a bank account to deposit them? I told her I have a credit union and the closes was in Richmond and I live in the peninsula so I don't think she liked the extra work. If I was able to pull out the cash at any atm or bank I would have done that but obviously I was using my card because I'm unable to do it unless i take a 40 minute drive. In the end, she refused to take my card. I was calm the entire situation but she probably didn't like to be questioned. Do not go here especially with Rene the red head lady. No help at all read more

Great this is a good place I cash pay checks there Jess is always on top of everything good and fast, customer service is excellent 5 stars for this location San Bruno. Thanx- Michael read more

From the previous review I seen, I was scared to go in! But I needed the money so I just thought to myself, if they are rude, it does not stop me from doing what I need to do! Luckily, I was so wrong! Two nice young girls greeted me and Jacque helped me! She was real pleasant and patience. It was an easy process and seamless! What I thought would be a horrible experience turned out to be super pleasant! She (Jacque) did her job while being pleasant and having some conversation! (She is a cancer like I and cancerians tend to be awesome! Especially at customer service) I do recommend going there! Nothing is wrong with these girls and they are pleasant! (At else the ones I met anyway!) read more

Great and quick service, been here a few times and they always acknowledge when you walk in the door

Fuck this place, don't EVER go here. Since it's Sunday and all banks are closed I thought I'd give this place a try to cash my payroll check. First off the line here is ridiculous with only one person working yet a constant revolving door of more customers being added to the line. 25m goes by and I'm finally at the window and told I have to fill out a form since this is my first time. Once I'm done I of course now have to wait behind another two people, who spent their time chatting away with John. Obviously, there regulars in here and have no sense of time. As for the form they want your name, address, social security number, cell phone number (which they will validate), employer information, and two references. Seems excessive for a preprinted check. Then I'm told the check can't be processed today and to come back tomorrow becsuse only my first and middle initials followed by my last name is shown on the check. What pisses me off the most is the check was presented to John at the very beginning so why take 15m processing my application staring at the face of the check and then wait until the end to tell me "I can't help you." Now that's it's practically 5p I can't go to any other business and might as well just take the check to my credit union as originally planned. If you're ever in a similar situation Safeway will cash most checks depending on the dollar amount for a nominal fee with just your DL and SSN without any forms. read more

I've never had a bad experience here before and they've always been able to get what I needed from here. But today when I get to get a payday loan. My next payday is a week from now. And typically your due date will go to the next pay day it's how I've done it before. But they said that they can't do it that it would have to be paid next week. And they said the most they could extend it to is 17days and when I asked for that they said they can't do it because it's not my payday. So why say they can do it in the first place. Bad experience all around. read more

This place is the best...you get acknowledged as soon as u walk in..very professional and friendly I can get a loan then cash my check then send some money and grab a couple of money orders on the way out... they are quick and efficient...and the manager there Jessica is Awesome!!! read more

I called and a girl answered the phone and was extremely rude. She kept saying " i just told you that" and "like i said" All i wanted to know if for sure she knew what she was talking about before i go in there and give them my info and to find out if i get any extra charges or what not. decided to go with check into cash instead. This girl was horrible and if you want to get business you should not have rude people that make you lose business. Think her name started with a D, she spoke pretty fast and didn't really seem to know what she was talking about. I have BA in business so im not an idiot so you should really stop talking to people like they are. Sorry to the owner of this business for having to write a bad review. read more

Fast and easy! Go there Atleast once a month to send money to my inlaws in a different country!

Went to get my payroll check cashed. They have later hours than most places closer to my house, which is great! The lady who helped me wasn't super friendly, but was pleasant and quick. I had no problems at all and will be getting my check cashed here from now on. read more

Went here to cash a settlement check. The lady behind the desk was friendly and straight forward. Since I was a new person to the place, it took a little bit longer for some paper work. But I was in and out in a matter of 10 minutes. Their fee's for cashing checks is quite reasonable. I would definitely go here again! read more

This store is the worst store ever. Ever since i started going here the agents are very unfriendly,unprofessional and rude. Even their co-stores that ive talked too knows that theres a bunch of unfriendly people in this store. The process is easy and very helpful for people that needs a payday loan except for the people who works here including the store leader. I definitely will not go back in this store ever again and will definitely not recommend this to my friends or people that i know. read more

jackalyn recomended that i get a pre-paid insight credit card.i got it than i activated it. i than tried to get gas it declined my card i than went inside.it declined my card.i than received 2 notifications on my phone saying $71.50 was used at shell than another one for $76.50.i called the card customer service.in order for me to get my money back i need a letterhead from shel saying the funds were not received and aftrr that 7-15business days to get my money back such a waste of time thanks jacklyn for your recomendation....you probably shouldnt try and advertise and sell things when u have no clue what they are read more

My husband and I went to Cash 1 to cash his tax return. When we arrived there was only one person working, so we had to wait a bit, not a problem. Then 2 more employees get to work. When it was our turn, Abigail waited on us. Extremely rude. Didn't say hello, didn't even tell my husband how much the fee was going to be. When he figured it out and asked if that was correct she simply nodded her head. I read an article about a check cashing place who unknowingly gave out counterfeit hundred dollar bills, so I asked my husband to please inquire with Abigail that the store does check for counterfeit bills. At first she didn't even look at him, didn't answer at all. He literally asked her 3 times. She simply said, "they're new," insinuating that we were stupid for even asking this question. Horrible customer service. Horrible. All the employees looked pissed off and short with customers. Step up your game Cash 1. When you work in customer service, you're going to have CUSTOMERS. read more

Been going there for about 3 years for when i need some cash before getting paid. the girl with tattoos is always super nice and the process is simple as long as you have money to pay for this, great place to get some cash quick read more