JUNE 2026: Even though the information out there says Saturdays 10-4 as does the applique on the…read moredoor itself BUT when you get there a paper on the door states "By appt only". A sign of a business circling the drain when even the owners don't want to be there to try to sell their products. Why should I try to support local business when it is so dang inconvenient to drive there, on my sunny day off from work, only to be met with disappointment? Buying online may not give me the see, feel touch of in person shopping, but at least it is available when I am.

Very nice selection, some are even made in the USA! The staff is why I have only given 3 stars…read more The tall bald fellow was a very poor representative for this business. He was rude, condescending and treated us like he could hardly bare to help us. The long dark haired woman was busy braiding her hair at the front counter. The only decent help was Michelle, and she was very nice and helpful. Her helpfulness was the only reason we stayed and bought something. I guess we weren't young enough for HIS attention.

I've known FRED and Victoria for a long time they're good people if you live in a mobile home or a…read moretravel trailer that's a good place to get parts for what you need don't be shy give them a try and FRED he still does construction work so if you're not able to do the work yourself you're able to contract FRED to do the work and I do some work for them still

I bought a door from them which was very expensive and there are no returns so I called them for…read morehelp figuring out the measurements for the door and they said they were too busy to help me. After I did buy the door, it did not come with a hole for a deadbolt, they said you have to special request that but they did not ask me when I ordered it and I did not see that on their website, so now I have to drill the hole myself. They also provided no instruction or advice on installation, they told me to you-tube it. Overall an unsatisfactory experience.

The donation center where we drop off have no patience and very rude. She didn't care if I was…read morethinking. She was yelling at me to see what you do. Sorry I don't function fast. I need to think before I do any thing

From the unusual to the extraordinary can be found here. Today I found some useful tools and new…read moreboard games and an assortment of screws and nails. I also found a recumbent exercise bike that I had been looking for a long time. I always have a grand time just browsing this unique thrift store.

I drove 30 minutes to get to North Cross Landscape Materials this morning (Monday) since their…read morewebsite says they're open on Mondays. When I got there at 10:00 it was CLOSED. I spoke on the phone with someone who said they can't update the website. Obviously if they don't care about updating their website they don't care about their customers. If you want to do business with them be sure to CALL to see if they're really open...and to be sure, ask them how late they'll be open. Good luck, or better yet, find another supplier.

It looked like bark and more than I paid for.. Thanks for being easy to reach and returning my call…read morewhen things were busy they showed up when they said they would and called twenty minutes out when they were on the way

Horrible customer service. Ive been trying to place an order and have had sever issues with their…read morewebsite

We have a motorhome with an entry carpet that contours around our dash and seats. We needed to…read morereplace it because it was worn out. We brought our old carpet to the Flooring Outlet. We met Darrell who took us to the back to look at remnants. We chose a nice remnant and told them we needed it to be cut, shaped, bound and a rubber backing applied. It only took a few days and they were finished. They did such a great job! Our new carpet was nicer than the old one, and it even fit better! They did a great job at a very reasonable price and fast turnaround. Highly recommend!

Another windstorm and another portion of my fence just blew over. I can either take over an hour to…read moreget my lumber at the big box stores, or I can go to Mount Vernon Building Center and have them get everything ready to go for me, all I have to do is tell them what I need and they get it. Super hady location away from the congested part of Mount Vernon, and I never have to wait for someone to help me, and if there is a part that my contractor tells to get and I have no idea what it even is, they always put two and two together for me and send me home with the right thing. Another business that makes Mount Vernon a wonderful place to live, even when it gets windy!

I needed to construct five large windscreen/privacy panels in my garden, the primary component…read more being RUSTY corrugated metal. After multiple conversations with the salesperson at MVBC regarding the project, and considering the products available, the order was placed for my untreated metal panels, which I was assured would rust quickly. The materials were delivered in a timely manner, but construction was delayed due to months of bad weather. When we were finally able to complete construction we discovered that the panels were galvanized - exactly what i did NOT want, which is why I went to MVBC for this special order instead of just buying far lest costly galvanized roofing panels at any big box store. When I contacted MVBC to discuss the matter, she confirmed that she ordered galvanized panels because that was the only option. None of which was mentioned to me in our several earlier conversations, and her only other comment was "Well, I'm no expert on metal." {!!). Well then I recommend you put someone on the order desk who DOES know what they're talking about, because I now have five huge problems on my hand that I did not create and no way to solve.

Built a house in the San Juan Islands, and from the start to finish working with Robert the owner…read moreat the time and Nathan and James was an incredible experience. From the moment you walk into Sound Cedar, the smell alone of the fresh cedar is incredible. I checked everywhere and we used them for a lot of decking fasteners and naughty pine tongue and groove. We also got Cedar tongue and groove from them. Prices were excellent but again the customer service was fantastic. It is the most organized facility I've ever seen. In fact, picking up the materials with their forklift crew loading it onto the ladder rack of my pick up truck was so impressive. I took photos. Nathan had recommended an excellent installer for our deck and I cannot tell you how wonderful Felipe and. And Fernando were with the install. Once again, I checked many different places to buy the material. Sound Cedar was the best and exceptional quality but once again it's the best customer service I've ever experienced and I was the general contractor on this build of a home and a detached garage. I should've left a review a long time ago. I just noticed somebody had given one star reviews and there's no way in the world. They deserve that this place is exceptional. You've gotta go there. We bought a really nice Japanese trellis made out of cedar from them and they've got a really good selection. Line of barbecues to include the green egg we're thinking about. The custom Cedar furniture they have there is awesome as well and built for big guys like me!

Great prices, great crew, great product, excellent deliveries. Well-stocked inventory.read more

I had 4 different companies come out to try and solve a drainage problem at my house and all of…read morethem either just diagnosed symptoms or said they couldn't figure it out and didn't know who to call. I was finally referred to Ovo and these guys found the problem in the first day and had my crushed downspout lines replaced in no time at all. Omar and his team were top notch, on time and most of all fair and honest with pricing. They were extraordinarily fair and kept the price close to the original estimate despite having to do significantly more work than expected. Overall, they ended my 9 month nightmare quickly, fairly priced and with exceptional quality. The only thing I wish is that I would have known about them to call them first. Special shout out to Omar, Jose and Ivan for all the hard work plus Mike from Drain doctor for referring us to them.

Omar and his crew are top notch. I had a serious sewer problem that we assumed was a root system in…read morethe line but upon inspection there was so much damage from vegetation in our yard. They inspected and started the job same day and came back to finish today. Very honest, reliable and hard working. Thank you Omar!