Pretty cool vibe. Music was good. My waiter sucked ass. Menu showed one price but actual bill was way higher than I expected. FYI - don't get the pineapple (exotic flavors) hookah. It's OK but not worth it. Regular flavors will do. I may go back as long as I don't get the same waiter (short, cocky, African-American dude who did more dancing than serving). Note to management - please get this guy trained ASAP!!!!! read more

Great atmosphere, didn't try hookah. I've been to a few hookah spots where they have torn up couches and probably dirty hookahs BUT not at Casanova! I was very impressed by the atmosphere, the furniture was comfy, clean, and still intact. They have plenty of TVs for each section. There's a few for bringing in your own alcohol and they don't serve food. It is literally a hookah spot. I didn't try the hookah because I was there just to hang out with some friends, but I looked at the menu, the flavors looked appealing. I will definitely go back to try the hookah and just relax! read more

So at 920pm, the only black group was asked "how long are you planning to stay?" We were told that because the DJ was coming at 10pm, they were going to charge us an additional $10 per person to stay. We already paid for hookah, food, and $5 per person to BYOB on their premises. All I can say is that's some bull ish! read more

My favorite hookah place! A little far from where I live, but worth the trip. They have ice tips and bubbles. It's decently newer than most of the other places in the area, which means the couches won't give leave you feeling unclean as you sit down. My favorite flavors here are white peach and sex on the beach. Service was decently timed and they are definitely on top of their game with keep your coals refreshed. The last time I came here was a Saturday night around 10pm, and it wasn't super packed at all, which can be a good or bad thing. Good in my case! Adds to the more lax vibe that I prefer. There was a DJ playing popular dance songs as well as an adorable belly dancer who tries to get the crowd involved! Definitely worth a shot if you're looking for a new place to chill in the richardson/UTD area! read more

Great service! Fun weekend vibe and chill weekday vibe! Best of both worlds! Djs on the weekends are great!

This is as good as it gets! I tried several hookah bars in Dallas before I came here--and have been to at least a hundred in my travels in Germany, Italy, Kandahar, Ghana, and more (I'm from DC). Fantastic, attentive staff. Good food. Smooth, flavorful hookahs. Natural coconut coals. BYOB. Excellent Happy Hour deals. If you love hookah, you need to be here. Great music, and DJ is open to requests. Seriously, don't go anywhere else. Just come here. You will be pleasantly surprised. And the owner, Moni, is engaged with your experience. She wants to make you happy. And you will be! read more

Casanova Hookah Lounge - Fantastic group! This team is absolutely committed to giving you the best hookah experience this side of the Atlantic! - Hookah Bars Near Me - Richardson, Texas

Came from Cali heard a lot of good things about this place and it's up there definitely! I love smoking hookah and great vibes! Great Service! Must come by! read more

A newer hookah lounge in an area with many needs to stand out, and this place definitely does. It's got a great ambiance, with dark leather loveseats. The music was a nice mix of popular music, hip hop, and Arabic electronica. The drinks were fantastic, the Turkish coffee had a nice cardamom background, the hot chocolate was rich, and the smoothies were strong without being cloying. The service was phenomenal. Our server was Mo(e?), and he was incredibly courteous, friendly, helpful, knowledgeable, and somehow seemed to always know right when he was needed. The hookah was great, and the coals were always prompt. We were sitting in the corner, right under a speaker, and when we asked if they would turn down the music a touch he took care of it right away, no muss or fuss. We definitely intend to come back! read more

Atmosphere chill. Staff chill. Pricing not chill. As soon as I entered there was a cover charge of $5. Which is kind've ok. Then one of the employees comes up and tells me it's going to be higher pricing for after 1am. I'm like what that isn't really a rule. So I go with it. Then I get the bill right away before even getting any hookah or anything at all. And on top of the raised price of $21 for the hookah, the bill has $28 charge adding up to $33 . I ask why $28 and the employee says gratuity. Which means I'm tipping about $5 considering tax for no services provided with no choice provided in the matter. That is wrong. I will not be coming back. read more

I had the BEST hookah last night! Double Apple w/mint. This place is consistent. Every time I go it's great service, a great mixture of music, it's clean, they are super professional and give great customer service! I love this place!!! read more

Best hookah bar hands down. Love coming here. They have a great vibe, hookah and delicious food. Staff is very friendly and welcoming. I come here a lot and I never once had a complaint. You can come here to study on the weekdays and party on the weekends. They have DJs on Fridays and Saturday and it's always a vibe. read more

I freakin love this place go follow them on Instagram @casanovahookahlounge and follow me they play my best hits @iiam_4hunna

Awesome chicken melts a bit pricy but worth it Great environment and music and customer service Go and ask for Mohammed.. loved being at this place!!! read more

Love, love, love this place! The atmosphere is nice! The service is amazing!! This will be my new spot!! If you're in the area, check it out :) read more

Went last night with a friend and enjoyed this place! Quick and friendly service, clean restrooms, and overall a good vibe.

I like this place. The best so far for hooka specialy if you come from Arab countries read more

Moe is awesome. Came here with my girlfriend earlier in the evening. We had the Tequila Sunrise with Pirate Cave. The seats had a couple holes in them from burn marks. On the other hand, they were crazy comfortable. If you want an outdoors kind of hookah place to take a new date, I don't recommend this spot. It is a little too comfortable and dark- clean enough but I probably would only come here with close friends. The hookah is solid which is the most important! Oh. They didn't have cookies like on their menu offered :( read more

This is the best hookah bar I've ever been to. It's decorated beautifully the couches are crazy comfortable the hookah is delicious tasting and the staff are so nice. The couches do have some holes but because everything else is so great it more than makes up for it. I live in Colorado and I've been to quite a few lounges in my day and this is my absolute favorite. They keep the hot air out and it isn't way too smoky. The music is the perfect level and even with just 3 speakers and a huge subwoofer they're perfectly placed. It is so clean and organized and professional. The lighting is perfect as well. Not too bright not too dark. I'm definitely coming back here! read more

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I was visiting from California last weekend and was in the mood to hookah. All my cousins recommended we go Casa Nova, and I can see why! What sets this place apart from any other place, besides its beautiful ambiance, is the customer service. When I was there, I believe the owner's mom was taking care of the lounge. The owner's mom was very nice, and went way out of her way to make sure my visit was as comfortable as possible. It was awesome that she was even changing up the music to match her customers (I.e. Bollywood, Persian, etc.). If I lived nearby, i would definitely be a regular but I'm definitely going to hit up this spot every time I visit from CA. Thanks so much for a wonderful time Casa Nova! read more

JUST GO, STOP SEARCHING!! We were visiting Dallas and came here. Had a great time the first night. The DJ was amazing on Friday night, hookah was great. My husband and I decided to come back the day after we left the bar and they exceeded our expectations!! read more

I had really high hopes for this place but all I can say is customer service is a joke. It's a cute place and was super excited to try it. I have no problem paying a cover I've been to cloud 9, Cairo and peace pipes all within 10 mins of the same location and their covers are equal to or more than Casanova. My friends showed up about 20 mins before me, didn't pay a cover and I planned to get there before 10 specifically to avoid the cover because why waste 10 dollars? Right? I was really excited I walked in at 9:58 I just waited patiently about 5 mins later a Waiter walked up to me saying hey there's a cover. I explained that I got here a few mins ago and purposely aimed for before 10. I even asked her when the cover began and she said 10 o clock. Another waiter came up to me and asked me the same thing and I explained and he agreed. Then the owner came up to me and said doesn't matter it's 10 now so u have to pay. I told him I got here at 9:58 he didn't care. He said I already charged 2 other tables that came in before you cover so u have to pay to. So that means he charged two tables cover before 10. I tried to explain the situation. Our friends had already been here he even tried to say I charged them to get s table. Well we're here with people who already have a table... he was just making up things at that point. We said what ever and didn't even argue about it. The hookah was ok. I paid cash, it's a little expensive for hookah. My friend paid with card, gave the owner three different cards. And he said they were getting declined. Instead of being nice and trying to swipe again or check the machine the owner was rude and accusing saying you have to pay. He even pointed st me and said u need to pay for him if he can't. My friend explained he had just used his card a couple hours ago and it worked. He asked if he could check the machine. The owner threw a huge fit but finally decide to try and use his phone. The first card my friend handed him worked fine. So it was the machine. Instead of fixing these small things with a little customer service the owner was very rude and just out for money. I understand it's a business but there's ways to bring back customers and I will definitely never be back. Not worth being treating terribly. read more

It was my first time in Dallas and since the hookah bar was super close to DoubleTree by Hilton, where I was staying, went there to have a chill Sunday night. The hookah is perfect (had watermelon+mint) , comfy couches, nice music and very helpful waiters! Prices are comparable to any other hookah places and they even offer some nice food items to snack on! Will surely visit again over my coming trips to Dallas read more

I loveeeee this place...the DJ is on point!!! The best hookah lounge in the area! Love you Moe!!! read more

This place is amazing the staff Is very friendly and knowledgeable. It is a family owned place so they take great care of you. This is a great place to have a party its BYOB and the owner is very attentive and calls you same day. Saturday nights they have belly dancers and awesome DJ's . I had a great time and I can't wait to go back.. read more

Casanova Hookah Lounge - Hookah Bars Near Me - Richardson, Texas

I lived in Dubai for a while and this is the absolutely the best hookah place in Dallas. The owners are true Arabs that know what good shisha is and they will stay open for you if you need. They play all kind of music like Arabic, Indian, English and anything else. The hookah is traditional and new. Would recommend to new hookah smokers and experts would find the place lovely. 11/10 for anyone read more

Best place ever. I had a great time and honestly the hookah was fire. I really enjoyed the hospitality as well and the owner is really nice. Great place to chill and hang with friends :) read more

Had a great time at casanovas last night. They had really good hookah and our coals were always checked on. My groups waiter, Will, was attentive and professional and recommended and really good blend. Also the dj kept the environment pretty fun! read more

First time being here and it was amazing. Customer service is on point, vibe is chill, and music was banging. Loved how they allowed you be the DJ. No cover charge and tip is included in the hookah. We will definitely be come back. read more

This was probably the biggest rip off I've even encountered not including the fact service was greatly subpar. I defiantly wouldn't suggest going here unless you want to be bled dry. I've never felt so confused in my life. Just outrageous. Just ridiculous. Just not okay. read more

DO NOT COME HERE. THEY MESS UP YOUR BILL. I've been here twice -- the first time so was with friends who paid, and the second I came on my own accord and paid my own bill. On both occasions, the bill wasn't right and we had to argue with management about the random upcharges. This is by far the worst service I've ever had at a Hookah place. The music was good but the management is really trying to screw people over so watch your bill. First of all, we went on a Saturday, a group of 3 people, and before we even sit down they're asking for a 5 dollar cover in a tiny packed place. They don't even have room for us to SIT DOWN and already asking us to pay a cover. Okay fine. After sitting there for 30 minutes, unattended, a nice server finally stops by, being us menus and charge us the cover fee. We ordered our hookah, humus, and an order of 12 wings, which the waitress suggested. - Mind you the wings aren't on the menu so who knows what the actual price is. Our server said the wings were 12 for 9.99. When our server got to the table, there was only eight in the basket with a handful of Doritos. We had to wait 20 minutes for the next four. So we're hanging out, and like 4 hours after being there and drinking my Crown and Coke- both of which I bought with me because it's BYOB-- the owner comes over and says "you can't have your own mixers in here. I'm going to have to charge you for your mixers." We apologize because clearly we didn't know, but absolutely not. I'm not paying for something I brought through your door. So at that point, some random guy actually brings me additional soda with the intention of charging me for mixers- mind you at this point we're already DONE drinking and ready to go home. I refuse it and send it back. Two minutes later, some other random server tries to bring us the exact same mixers I refused to pay for. To be honest, this is the most customer service we've seen all night. Everyone else, aside from our initial server, has been walking past us left and right. Like I said- I've already been there 4 hours, and drank all I was going to. Then we decide to leave, ask for the check and a third random server brings it to us with all these random upcharges. I flag down our original server and ask what's going on- and they go talk to the owner because he's has charged us an additional 5 dollars per person (mind you only two of the three people in my group was drinking) for a "BYOB fee" charge PLUS a 20% gratuity. We asked him what the BYOB fee was for: he said it was because at a bar they would charge you for the liquor you're drinking, and by law they cannot serve alcohol after 1:30am, so they're doing us a "two favors" by charging the 5 dollar fee. As for the 20% gratuity, even our server was like "WTF", because they're only supposed to charge the 20% over groups of five. Bottom line: you'll be charged (1) to walk in the door and sit on their couch, (2) to drink your own liquor and (3) for A+ gratuity charge despite the C- customer service. read more

Casanova Hookah Lounge - Our BS receipt with a BYOB drink charge + 20% gratuity. - Hookah Bars Near Me - Richardson, Texas

The service was above and beyond. The hookah was terrific as well! Compared to other hookah bars, mashallah the best! Try and you won't regret!!!! read more

worst. first. experience. on. hookah. ever. a bunch of friends and i decided to go on a sunday night after some drinking and eating. decided to grab a pot of tea and maybe on hookah between the 7 of us. only 3 of us is actually smoking and the rest are just there for hang out. but the store decided to charge us 5 dollar per person who are NOT smoking. even if we ordered tea. and would not let us smoke unless we order 2. after discussing with the owner and the worker we decided to just leave. you guys are not even busy. only 3 people is smoking. i get it if you guys are busy. but you aren't. what's the problem? never coming here again. just take my advice and go to sultans instead. this place is definitely a no go. read more

Stingy service, overly priced, and the only hookah lounge I've gone to with a $5 service fee

Great vibe. They upcharge for your everything. Awesome DJ. We had a great night, but beware, they charge you to enter, for ice, for cups, for just about everything. The hookah was on point, and the DJ was great, but this isn't a cheap night out. read more

This place is amazing very chill spot , owner was very sweet and personable, great food too

I've come her a bunch of times, vapes are great, music is great and the people who work there are pretty cool too. theres just some issues. Once I went late at night with a friend and they charged us an entrance fee before they set up a hookah. I don't know if it was just because there wasn't much business that day or whatever but that turned me off. Second off I was told to put my own bottle of water back in my car... I understand if it was soda or beer but water?... People get easily light headed doing hookah, shouldn't it be okay to have your own water? OTHER THAN ALL OF THAT decent place. read more

One of the best Hookah places me & my friends have ever been to! Music level is loud enough to enjoy but not so loud that you can't have a conversation with the people around you. Also the host Tarek is the man. This guy will really take care of you! The hookah is damn good too. We always come at least once a week!! read more

Been to all the hookah lounges they have the best hookah in town! Great service as well.

This was my second trip to Cassanova. My first experience wasn't the best, but the bathroom was clean, the vibe was great, and I love to hookah so I decided to give them another try. Best decision I've made in a while. The crowd was diverse. All ages and races of beautiful people. We all interacted with eachother and celebrated everyones birthday. It was a playful, bubble blowing, magical, disco ball sparkling, party! The DJ was doing his thing, the people were dancing and singing along, it was the good time I needed to have a fulfilling weekend. Food was good, service was slower than what I would've liked but it was a full house. I will definately be going back. read more

Love this place to death! Extremely laid back, comfy fluffy pillows to just have on your lap. Love the hookah and the skittles flavor is my favorite, music can get weird sometimes but that doesn't bother me too much, gotta play a little of everything!! Definitely worth the 30 minute drive to just chill out after a long day!! read more