Well, I really DO HATE to write bad reviews. If you see my postings, I AM GENERALLY VERY GENEROUS! Mexican food is MY FAVORITE FOOD...hands down, it is MY VERY MOST FAVORITE FOOD.
I have eaten at Casa Sanchez 4 times now. On 11/17/2024 (I am local), I ate there and had delicious vegetarian enchiladas, but there was a hair in my food. I WAS A hospice nurse for 30 years, and...that HAIR...looked like a nose or mustache hair. I ate around it because HUMANS WITH HAIR "NATURALLY' SHED. The food was good. I didn't say a word because they were decent to me.
And three of the 4 times I ate there, they were DECENT to me; not great, but average...and acceptable to me. I just want good service and GREAT FOOD. I AM VEGETARIAN.
TODAY, I went there because I like the Prescott forest to walk in, and they are just down the road. I LOVE MEXICAN BREAKFASTS. I GREW UP WITH THAT.
It took A moment to seat me. There were two groups ahead of me, but there was like...only 6 people in the place. It was 8:30 a.m. It's a CHURCH DAY. the crowd probably comes later after church.
I was seated, finally...there was no hurry to seat me. It took about 1 to 2 minute to seat me..
The waitress "APPEARED" {to me} rather lack-luster in her service; smiles that don't reach the eyes (I'm human...I can read body language - which is 90% of how humans "speak" without words. I would know. I AM human.
The food was brought the same way. NO SMILE REACHES HER EYES.
I ORDER Corn tortillas with my meal, and they brought me flour, and they looked exactly like the corn tortillass. Same size, same color, same look. I am DIABETIC, and corn tortillas have more fiber - and that's healthier.
The flour tortillas looked homemade (a plus) but they were dry and STALE.
I asked for corn, and 5 minutes later they came out to me: DRY...FLAVORLESS (literally...no flavor except sorta SOUR ...which means...NOT FRESH...BEEN IN THE BAG FOR A WHILE...AS I understand THE FOOD I EAT FOR 60 YEARS.
In Mexican food industry, my rule is "IF THE BEANS ARE GOOD, THE PLACE IS GOOD."
My beans looked GREAT, but they also had A SOUR TASTE. And that might be OLD BEANS THEY SAVE...intentionally or just to save money...HOW WOULD I KNOW THE DIFFERENCE? The service reveals THE INTENTION...and that's easy.
I ate everything except the omelet (Sonoran Omelet with cheese, avocado and enchilada sauce.
THE SAUCE WAS BLAND...and that's ok...I HAVE HIGH BLOOD PRESSURE, so...bland is ok if there is a flavor...and the sauce also lacked FLAVOR.
but the salsa for the chips was average...GOOD...good enough. I won't complain about the chips and salsa.
I ate 1/4 of that...ENTREE.
I got up, and went to pay my bill. I AM ALWAYS NICE AND KIND IN PERSON, but...THAT LAST PART TRULY DEVASTATED ME.
I notice the person taking my payment had long finger nails. The beans were sour...the food was BLAND...and the waitress was lack-luster ("care-less...but I gotta smile.")
I give 5 or 10 dollars as tip...UNLESS IT IS REALLY BAD. I gave $5. That means 5/10 - needs improvement.
As I was signing and tipping, I noticed a couple come in...and as soon as they came in...THAT PERSON LEFT ME, GOT A MENU AND LEFT ME ALONE...LIKE...I was hardly worth anything. and I'd already left the tip.
I left OUTRAGED. That couple DIDN'T LOOK LIKE ME. And I don't look like them or the staff. I'M "MIXED." And I look like a NATIONAL ENEMEY by looks alone. And that's HOW I SAW IT because I KNOW HUMAN NATURE, AND LAWS...DON'T SEEM TO MATTER IN SOME PLACES I'VE LIVED AND WORKED AS A HOSPICE NURSE...and I GREW UP AS WAS BORN JUST 200 MILES FROM HERE. MY DAD IS FROM BLYTH.
Did I mention I was a HOSPICE NURSE FOR 30 YEARS...AND WORKED IN A PRISON HOSPICE, TOO? Well...I did, and I know human nature pretty well.
I WILL NEVER EAT AT CASA SANCHEZ AGAIN. MY STOMACH WAS SOUR AFTER WARDS...and still is...
LONG FINGERNAILS IN A FOOD SERVICE is BAD PRACTICE because when people with long nails go to the bathroom...and don't SCRUP UNDER THEIR NAILS...and then they TOUCH FOOD, PEOPLE CAN GET ECOLI...
that's why in NURSING SCHOOL we were told we can't have long nails because we do dressing changes and that can KILL a patient by infections after not washing your hands and nails, too.
just saying...I'M REALLY ANGRY AT CASA SANCHEZ.
I reported to the owner because I called them after...and was outraged. and all they said was "We don't understand you."
I texted the owner when he called from OUT OF TOWN, and so I TEXTED HIM my COMPLAINT and the actions I would take for VIOLATIONS, and he blocked me. read more