We ended up here after a mishap at another hotel!…read more This place was amazing, the pool, people and the grounds, it is gated! They have a bar and restaurant! The staff were amazing! The food delicious! Well made drinks and great beer on tap! The room was absolutely spectacular! There is beach access and just all around you there are beautiful views, and surroundings!

Stayed three nights and not once did they bring clean towels, one washcloth and one hand towel for…read more3 nights/4 days. We had one roll of toilet paper and ran out before we left - luckily I had tissues. The food was not very good & service was okay but I felt as though I was bothering them by being there. I have stayed at countless hotels, cabins, Airbnb's & other rentals internationally & US and NEVER was required to wait while they checked to make certain I didn't do something to the room - well, that's how they treated me when I checked out ... like I did something to the room. Classless! Very classless! I will stay elsewhere next time - somewhere that appreciates my business & treats me with respect. I work too hard to spend money at a business that treats me like I am a lowlife. Never will recommend this place!

Rented out a vacation home in Ensenada. Had so much fun shopping here. Store is clean. It felt like…read morehome away from home. Best part is you get way more $ for your dollors back in change. Everywhere else is low while here they pay the most.

Costco is a wonderful place. You can get such great products and the fruits and vegetables are so…read morefresh and delicious! It's harder with only two of us but we manage to get some items that work or share the huge amounts like the salads with others. It's great when we come to Mexico to find most of our regular Costco items that we find in the states! It is interesting to also find other local products that are fun to try. The staff are very nice and so patient when I speak Spanish. And many of them speak English too which can be helpful when looking for an unusual item! The woman working in the Optical department was especially helpful! Also, the food is always good! We usually have a snack after shopping. The pizza is good and the lasagna looks amazing. I haven't seen lasagna in any other Costco. I will definitely try the lasagna and hubs wants to try the pulled pork. We will definitely be back!

Cons Rooms are small (suite)…read moreRoof top pool is over crowded no where to sit and relax pool towels are dingy and dirty looking. Pool top bar ran out of Rum & Vodka Pros Staff was nice We had an ocean view room and it was beautiful. Room was clean

I see all of the negative reviews here, but my experience was completely the opposite. I have…read morestayed in many hotels throughout the years, and around the world, and some were good, and some were bad, but I have to say this was the first time I felt a little sad to leave. The hotel staff was incredibly friendly and accommodating. They provided a very personalized service for my son and me. My 2012 Honda Odyssey was no match for the potholes on the roads, and my CV joint decided to fall apart in the hotel parking area. All the staff rallied to help me fix it. One staff member arranged for her brother-in-law, who is a mechanic, to come out and assess the situation. He quoted a very fair price to fix it. The same staff member gave me a ride to AutoZone to purchase the part, and the repair was made, and I was back in action. The room was very clean and cleaned daily. The housekeeping staff was very friendly and polite. The rooftop pool is beautiful, and the view from our room was incredible. The bathrooms are on the small side, with little counter space, but they're still clean and nice. They have a small but pleasant gym. My son, a gym rat, made do with the limited equipment and didn't complain. The restaurant is nice, and the included continental breakfast was above average. I am giving this review five stars based on the people and the overall experience. There are two top-notch restaurants directly adjacent to the hotel, and I highly recommend both.

This is the 3rd year in i've came to mexico for work and stayed at this hotel. It is a very nice…read morehotel! The rooms are always clean and the staff are so friendly! They let us check in at 9:30am which was really unexpected and kind! The restaurant is AMAZING! The server Juan Carlos is awesome! He has help us for the past few years at the restaurant and he even helps me practice my español! :) This place is definitely worth it! 5/5

I arrived at the hotel bar and spent some time there consuming beverages. Later, an employee…read moreinformed me that I needed to leave because the space was reserved for a private event. There were no signs or clear indications posted beforehand. I was asked if I was a guest of the hotel, which I confirmed. Despite this, I was still asked to leave, which caused me significant embarrassment in front of other guests I had been interacting with.

Unlike any place you'll ever visit. It sits on a hillside overlooking downtown Ensenada to the left…read moreand the bay to the right. An enchanting villa, and something you'll never encounter elsewhere.

Todo muy bonito, el personal muy amiable, confiable, comodo y muy limpio…read more Lo recommend, pronto volvere. Gracias!!

This place is really great compared to another place we've been when traveling. It's our go to…read more It's a beautiful set up in the lobby with the piano music. All the staff is pretty attentive. The food is pretty decent as well, purchase the breakfast buffet online with the reservation, it's a bit less expensive. It's also just a little drive from the port, restaurants, and shops.