My Dad used to bring us here all the time when we were kids and we had not been here for quite a…read morewhile so we decided to make a trip out here for 4th of July weekend . Before I get to the review of the hotel , I will tell you about an incident that occurred before we arrived to the hotel. On our way to the hotel we decided to stop at a grocery store before checking in so that we wouldn't have to go back out once it got later in the night . Unfortunately our car got broken into while we were in the store and we had to file a report with the police so we called the front desk to let them know we would he checking in late due to what had just happened , the lady at the front desk was really nice and understanding. She told us to take our time and take care of the issue we were having . My family and I were pretty shook up by what happened to us and we were contemplating just driving back home . But once we arrived at Quintas Papagayo and checked into our room we felt a little better . The premises felt safe and quiet , there is a gated and monitored entrance . The room was clean and the ocean view was so relaxing . It looked like they had updated the rooms and the pool area since we had last been there. The overnight security noticed our car window was shattered and he stopped by to check on us to make sure we were okay . We told him what had happened at the grocery store and he let us know that he was very concerned when he saw the broken window . It really goes to show that the security team is monitoring the premises and noting anything out of the ordinary. The front desk , maintenance and housekeeping staff were also very friendly and helpful . We asked someone at the front desk if we could have some leftover cardboard so that we could cover our broken window for the drive back to the states and they were able to find some for us . Everyone was always happy to help us out . My kids really enjoyed the pool and just hanging out on the patio in the evening. Although our getaway started off on a bad note , we were able to make the best of it ! I'm glad my kids got to experience this place just like I did when I was a kid .

The staff here are absolute rockstars--extremely accommodating from the moment you arrive. My villa…read moreoffers an unbeatable location so close to Centro, and while the decor is a bit dated and has seen better days, the deck and spectacular views make up for it. Fortunately, you'll have that incredible view to look at, because you won't be able to be online much with the atrocious, sketchy Wi-Fi. Unfortunately, that's where the positive aspects end. I suspect due to the number of large interior villas, the property is packed with kids. While it's clearly a great spot to entertain children, getting anywhere near the hot tub for a relaxing soak simply isn't happening. I even tried waking up early to get in a quiet morning soak, only to learn the pool area doesn't open until 9:00 AM. and there's just something that seems so wrong about a 65-year-old man joining children in a hot tub. Once finally seeing children free, I discovered it was water that I wouldn't choose to get into and the actual jets were not working. In the room, you're provided with an antiquated coffee maker but no actual coffee, leaving your only on-site option an 85-peso price tag for a basic black cup. To top it off, you actually have to leave your physical ID just to borrow a pool towel, which feels a bit extreme compared to standard check-out sign-ins. After all, you do leave a 500 peso deposit upon check in. I will say I was impressed with the delivery of a large drink of water upon check up check-in and I certainly didn't mind pouring it into glasses however no jug is provided and I could imagine some folks having difficulty maneuvering it. All in all, the staff is amazing and the location is perfection. It just seems that any of the inadequacies stem entirely from the way the hotel is being managed.

Rented out a vacation home in Ensenada. Had so much fun shopping here. Store is clean. It felt like…read morehome away from home. Best part is you get way more $ for your dollors back in change. Everywhere else is low while here they pay the most.

Costco is a wonderful place. You can get such great products and the fruits and vegetables are so…read morefresh and delicious! It's harder with only two of us but we manage to get some items that work or share the huge amounts like the salads with others. It's great when we come to Mexico to find most of our regular Costco items that we find in the states! It is interesting to also find other local products that are fun to try. The staff are very nice and so patient when I speak Spanish. And many of them speak English too which can be helpful when looking for an unusual item! The woman working in the Optical department was especially helpful! Also, the food is always good! We usually have a snack after shopping. The pizza is good and the lasagna looks amazing. I haven't seen lasagna in any other Costco. I will definitely try the lasagna and hubs wants to try the pulled pork. We will definitely be back!

Cons Rooms are small (suite)…read moreRoof top pool is over crowded no where to sit and relax pool towels are dingy and dirty looking. Pool top bar ran out of Rum & Vodka Pros Staff was nice We had an ocean view room and it was beautiful. Room was clean

*1 STAR - And only because 0 is not an option. TERRIBLE EXPERIENCE*…read more I stayed this Saturday at City Express Plus Ensenada and it was a total disappointment. The hotel looks like it's under construction, everything looks run-down and neglected, but the staff says it's been open for 7 years. The rooms are just okay, 2 out of 5 at best. The worst part was the breakfast. The stay supposedly includes breakfast. I've stayed at other City Express hotels, for example in Tijuana, and the included breakfast has coffee, juice, bread, sweet bread, fruit with yogurt, eggs with ham, chilaquiles, etc. Here in Ensenada, the "included breakfast" was: plain scrambled eggs, black beans, fruit, juice, coffee and bread. That's it. If you wanted scrambled eggs with ham and chilaquiles - which weren't even real chilaquiles, they looked like bagged tortilla chips with sauce - they wanted to charge you an extra *$300 pesos*. This is completely inappropriate. Charging extra for something that is included at every other City Express. And as you can see in the photo, where they have the buffet is disgusting. The wall is full of rust, dirty, stained. Zero hygiene for a food area. They have a sign that says "FULL HOT BREAKFAST BUFFET" and it's a joke. I do not recommend it at all. For the same price there are much better options in Ensenada.

Pricey but everything was amazing!!! Food, rooms, service, this hotel has the best view in the arearead more

This is the 3rd year in i've came to mexico for work and stayed at this hotel. It is a very nice…read morehotel! The rooms are always clean and the staff are so friendly! They let us check in at 9:30am which was really unexpected and kind! The restaurant is AMAZING! The server Juan Carlos is awesome! He has help us for the past few years at the restaurant and he even helps me practice my español! :) This place is definitely worth it! 5/5

Unlike any place you'll ever visit. It sits on a hillside overlooking downtown Ensenada to the left…read moreand the bay to the right. An enchanting villa, and something you'll never encounter elsewhere.

Todo muy bonito, el personal muy amiable, confiable, comodo y muy limpio…read more Lo recommend, pronto volvere. Gracias!!

This place is really great compared to another place we've been when traveling. It's our go to…read more It's a beautiful set up in the lobby with the piano music. All the staff is pretty attentive. The food is pretty decent as well, purchase the breakfast buffet online with the reservation, it's a bit less expensive. It's also just a little drive from the port, restaurants, and shops.