In June 2026, I purchased a 2018 Jeep Grand Cherokee with approximately 57,000 miles from 615 Auto…read moreand put down a $1,500 down payment. During the purchase process, the dealership representatives explicitly admitted that they had bypassed their standard pre-sale mechanical inspections and detailing protocols to rush the sale. Because 615 Auto knowingly neglected to inspect the vehicle, they sold me a car with multiple severe, pre-existing mechanical and interior defects that were completely undisclosed, rendering the vehicle unfit for its intended purpose.
Just four weeks into ownership, the vehicle required an immediate $350 out-of-pocket repair for a faulty and rusted serpentine belt tensioner. Heavy rust on a mechanical engine component is undeniable proof of a long-term, pre-existing condition, directly confirming the dealership's failure to perform a basic under-hood inspection prior to the sale. Since then, the vehicle has required constant troubleshooting for a massive list of pre-existing issues:
Contaminated Cooling System & Ruined Heater Core (Estimated $1,600): The vehicle has no cabin heat. An inspection of the coolant reservoir reveals a thick, brown sludge instead of the required Mopar OAT coolant, indicating incompatible coolants were improperly mixed or stop-leak was used prior to my purchase. This chemical reaction takes substantial time to develop and has completely clogged the heater core. Repairing this requires a highly expensive, labor-intensive dashboard removal to replace the heater core, alongside a thermostat replacement and full system flush.
Electrical/Interior Damage (Estimated $1,550): The Uconnect infotainment screen is actively delaminating and freezing (an estimated $1,000 replacement). Furthermore, multiple physical buttons on the center console and dash are permanently stuck (an estimated $550 for parts and labor to replace the switch panel). This is the direct result of a significant liquid spill by a previous owner that dried beneath the bezel--damage that would have been immediately obvious had 615 Auto not intentionally skipped their standard detailing and interior inspection.
Suspension Failure (Estimated $200): There is a pronounced mechanical clunk coming from the front passenger suspension over uneven pavement, indicating a failing sway bar end link or bushing that was present shortly after driving it off the lot.
615 Auto cannot use an "As-Is" clause as a shield to hide behind when their staff openly admitted to intentionally skipping the very inspections designed to uncover these exact mechanical failures. The total repair liability for these pre-existing defects is roughly $3,700, which is an unacceptable burden to place on a buyer immediately after a sale. Because the dealership engaged in negligent and deceptive sales practices by actively failing to inspect and disclose the true condition of this vehicle, I am demanding a complete rescission of the contract. 615 Auto must unwind this sale, take the vehicle back, cancel the financing agreement, and fully refund my $1,500 down payment so I can purchase a reliable vehicle elsewhere.