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Carvel

3.8 (15 reviews)
Closed • 10:00 am - 11:00 pm
Updated 1 month ago

Carvel Photos

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Lauren O.

I'd give negative zero if it was possible. STAY AWAY from this Carvel if you're looking for fresh Carvel ice cream. We got a package of flying saucers- simple right!?? Nope! It was so overly frozen and covered in a layer of ice. Things happen, i totally get it, but the person who answered the phone when i called to let them know the ice cream has freezer burn and ice on it, basically told me to come all the way back there to exchange for fresher, newer ones. I explained that i didn't have a car with me and can he just credit me and he replied that he needed the rotten product back to exchange, I then asked what he's willing to do to for this major inconvenience and he replied "it's perishable food product, i can't do anything" What kind of reply is that?? You have a franchise and you're willing to lose customers over frozen disgusting ice cream that doesn't even taste like Carvel should taste???? I'm floored by his flippant responses and the fact that this poor excuse for a franchise owner had the nerve to argue with me over this. He is rude and completely immature and unprofessional. Isn't the customer always correct? Not with this place!! See pictures attached. There are other Carvel stores in the area that will most likely have much fresher and not freezer burnt flying saucers.

I figured it out. Can you see the problem? Hardly anyone ate this chocolate ice cream cake that should have been half vanilla.
Susan. A.

Carvel ice cream is a real treat. This Carvel store is under new management and while their soft serve is wonderful, watch out when ordering a special cake! A half sheet vanilla and chocolate ice cream cake with cherries and crunch costs $44.99, not cheap. So one would expect the cake to be half vanilla and half chocolate BUT the cake prepared was 99% chocolate with a thin 1/8 inch of vanilla ice cream on the top and sides. I will NEVER purchase another special order ice cream cake at this Carvel location. I took a photo but cannot figure out how to add it to this review or the truth of the complaint would be right here!

Reese's cookie dough and cake batter Ice cream with cake mix and more cookie dough as toppings

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6 years ago

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7 years ago

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13 years ago

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9 years ago

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11 years ago

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10 years ago

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8 years ago

Extremely clean, friendly environment, icecream made daily. Not 5 stars due to location.. parking extremely difficult

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8 years ago

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10 years ago

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9 years ago

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10 years ago

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8 years ago

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13 years ago

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10 years ago

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Ask the Community - Carvel

Review Highlights - Carvel

“This location has been here since my childhood.”

Mentioned in 2 reviews

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People searched for Ice Cream & Frozen Yogurt 1,515 times last month within 10 miles of this business.

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Fanny Cakes - Wedding cake with buttercream lace detail (photo credit Exo Photography)

Fanny Cakes

4.3(20 reviews)
1.6 mi
•$$

Best wedding cake ever!…read more We are so happy we decided to get our cake from Kristyn at Fanny Cakes! From my first phone call with her to set up the tasting appointment, she was an absolute delight to work with. I loved her story about how her cake shop is named after her grandma Fanny who taught her how to bake! My whole family came along for the tasting (because who doesn't like to eat cake?). Kristyn and her mom, Patty, went above and beyond with the flavors I had requested before the appointment and a whole sampling of others they had on hand based on what they were baking in the back. The two of them are so much fun! We laughed and had a great time. We even left with a dozen cupcakes to share at a family event later that evening. Many people have moved away from traditional wedding cakes, but cake has always been one of my favorite things about wedding so it was very important that I had a great cake at my wedding. Everything was incredibly delicious. The cakes was dense and moist, and the flavors were incredible. We ended up with a four tier classic looking cake with two tiers of vanilla cake with raspberry mousse and white chocolate raspberry ganache, and two tiers of chocolate cake with dark chocolate ganache and salted caramel buttercream. Even my non cake eating husband LOVED it! The cake was definitely a hit at the wedding as well. We received lots of complements on the flavors and quality of the cake. It was beautiful with simple white frosting and I had my florist provide simple white flowers and greenery to top it. We saved the top tier (chocolate and caramel layer) and took it on our honeymoon with us. It was such a treat we enjoyed each day while looking out at the ocean from our deck in the Bahamas. We will definitely return to Kristyn and Patty at Fanny Cakes for our future cake needs!

Our wedding cake was absolutely incredible! Fanny Cakes was one of the included vendors at our…read morevenue (Harbor Club at Prime). The variety of flavor choices and design choices that they offered was unmatched! We got several compliments from our guests about how high-end the cake looked and tasted! We were amazed at how intricate and beautiful the buttercream lace detail we requested was. Working with Kristyn and the Fanny Cakes team was such a breeze! They went above and beyond to ensure all details were perfect, and they even went to our florist the day before our wedding to pick up flowers to perfectly match the design of our bouquets and centerpieces. Fanny Cakes was one of the best vendors we chose for our big day. We were so pleased with their professionalism, kindness, and quality! Thank you Fanny Cakes for making our celebration so sweet!

Photos
Fanny Cakes - Wedding cake with buttercream lace detail (photo credit Exo Photography)

Wedding cake with buttercream lace detail (photo credit Exo Photography)

Fanny Cakes - Wedding cake with buttercream lace detail (photo credit Exo Photography)

Wedding cake with buttercream lace detail (photo credit Exo Photography)

Fanny Cakes - Groom's cake

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Groom's cake

Carvel - icecream - Updated October 2026

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