Staff is very friendly and helpful! I tried a few samples before deciding on the coffee flavor, mint flavor, and ice cream cake flavor. Lots of fun flavors to choose from! Parking can be a little difficult if coming around lunch time. read more

Carvel - Small bowl - Ice Cream & Frozen Yogurt Near Me - North Syracuse, New York

Let me just say that the ice cream is great (5 stars). I have had Carvel since I was a kid and hadn't come across a Carvel location in eons. In town to take out a friend's daughter attending Syracuse, we stopped in on a Friday night since she never had Carvel in her life! Customer Service (1 Star). Apparently, they close at 9 PM on a Friday night? Despite being in the store at 9 PM, the teenage twit told us they were closed and refused to serve us. I was confused. Another patron and her husband were in the store and had yet been served (they were trying to decide what they wanted) and proclaimed, "no, you are not leaving and they are going to serve you." It is time to grow up and act like an adult." Engaged in a stare down, the young girl (clearly not a lady) refused to budge. Her co-worker having at least gained some element of customer service and de-escalation training, took the 1 minute and created (2) soft serve cones and we were on our way. We enjoyed the cones in the parking lot. We observed the closing procedure from the lot. It took the (3) teens a total of 5 minutes to turn off the lights, put some covers over the ice cream and lock the doors. If I were the owner of this store, I would think seriously who I was hiring to represent the business, and I certainly wouldn't want this teenage snot serving me if it was in the middle of a shift or at closing time. I'm certainly glad I raised my daughter better than this. Note: we probably had the same snotty employee that Eugene B. encountered in his review. read more

had a custom cake order went to pick up are Spider-Man cake and they we closed mote in the door said they had a employee emergency and would open asap and when we called the employee was real snotty said there was nothing she could do good thing we didn't pay for it in advance won't ever go back to this location read more

Carvel's soft-serve ice Cream has a uniquely addictive taste that, with every bite, transports me back to my childhood. Vanilla, chocolate, or swirl, you can't go wrong. My favorite ice cream is vanilla soft-serve in a cup with rainbow sprinkles. read more

Carvel - Medium Vanilla Soft Serve with Spinkles - Ice Cream & Frozen Yogurt Near Me - North Syracuse, New York

The Wednesday deal of buy one sundae get one free is a can't beat deal. They always have great service no matter how busy they are. The ambiance is always good as well. read more

Good time to stop for a family favorite. Ice cream sandwich pack. Since we re here might as well have a couple small cups. Sherbet for one , chocolate for the other. Not as big a selection as i thought I would see, but still fine for us. Nice service. read more

Carvel - Front door - Ice Cream & Frozen Yogurt Near Me - North Syracuse, New York

FUDGIE THE WHALE REVIEW ONLY: it was a honor and frankly life-changing to experience "the king of all ice cream whales" firsthand. This simple yet decadent delight has surely shared countless special occasions and played a key part in so many memories of those primarily in the northeastern United States near a Carvel store. Despite my arguable middle-aged status, a childhood spent 3/4 of the time in Florida largely deprived me of the Carvel experience. My brother in law turned 44 yesterday, bonafide middle age! He had key formative years spent witnessing the cheesy Tom Carvel commercials for this famous whale and its forever-linked cousin, cookie puss. For him, last night evoked a nostalgia that you can't put a price on. At least I can't because I didn't buy this cake! For those uninitiated, this cake consists of chocolate "crunchies" within layers of cakey ice cream and of course, "fudge." I'm sure it's full of chemicals and there was no calorie count, but who cares, it is delicious and simply screams of an occasion that's special. The store also sold those trick "impossible to blow out" candles which was a nice reminder of normality these days. Fudgie rightly earns his/her (not sure of their pronoun) place in pop culture and our waistlines. Aside from checking out the old commercials on YouTube, Fudgie must be seen (and eaten) to be fully understood. No harpoon necessary. Thank goodness for modern science for allowing us to come back together, and for Carvel, its hedge fund backers, and franchisees to be right there by our side ready to make new memories! read more

Carvel - Fudgie: the king of all ice cream whales - Ice Cream & Frozen Yogurt Near Me - North Syracuse, New York

It feels as though Carvel is truly underrated. Their cakes are amazing, but it seems like the public may not fully recognize that anyone can order a variety of ice cream here and ice cream sandwiches. My family loves the buy one get one free deal kn Wednesdays! What a treat! read more

Carvel is one of the best spots for ice cream in north Syracuse. The staff is amazing!( I'm not sure of the two girls names but if I knew I would definitely give them the recognition they deserve)! They both go above and beyond the make sure each customer is satisfied! It's a great spot and I love that they are open year round! We are frequent visitors, and love going there when we are craving ice cream in the winter! read more

Such a variety of ice cream at Carvel. I have been here a few times and the customer service has always been pleasant. They have already made tubs of ice cream and ice cream cakes. Their ice cream is more on the pricier side but it's delicious. I typically opt to get a ice bream blend with something simple like Oreos and whipped cream. They have hard ice cream and soft serve. read more

Carvel - Outside - Ice Cream & Frozen Yogurt Near Me - North Syracuse, New York

Such a sweet little ice cream shop! They have the absolute best soft serve around! It is so creamy and light! You do not feel weighed down after eating it. They have many different flavors special to Carvel which I enjoy! Definitely come here for some ice cream if you are in the area. read more

Carvel - the front of the store - Ice Cream & Frozen Yogurt Near Me - North Syracuse, New York

I've never had a bad experience at carvel then I did last night with a staff member.normally they are all so nice. she barley talked and seem to care only about who was waiting for her on the side of the line. almost like we inconvenience. I asked for the ice creams to go and that annoyed her and didn't even ask me if I wanted a bag so I carried 3 ice creams out to the car and into the house one of them being my daughters that she didn't want to put a lid on. at that point I was annoyed. very upset but at least the Ice cream was good read more

I went here before COVID hit and loved it. It was kind of small, but the staff was really friendly. I had a snickers soft serve and it was so good. It tasted just like I was eating a snickers bar and as someone who hasn't been allowed to have one in years (no nuts) this was really amazing. I wish we could go back but due to COVID, it'll probably be some time. read more

It is Carvel, an American institution. Some days, you just need to stop and get a cone. The day I stopped (appetite for dessert after lunch out of control), the had a heath bar/mint swirl. I was offered a taste, twice, which made me somewhat suspicious of the pairing, but decided to go all-in. Glad I did. It was heaven on a cone. Did not see an whales (do they still make them?). Plenty of frozen treats to take home by the bagful. Pleasant staff. read more

Carvel - Because sometimes you just gotta - Ice Cream & Frozen Yogurt Near Me - North Syracuse, New York

After ages of hearing of the joys of Carvel but never being able to enjoy it (living in the sticks of Florida), we finally moved here to Syracuse and got to experience the deliciousness! We called ahead of time to make sure that our dream cake was indeed available and the recording assured us that "all the cakes were in stock" so we hopped in the family wagon and headed down to get our cake. This store is limiting occupancy due to COVID (thank you!), and all the staff are taking proper COVID precautions to keep themselves and us customers safe. We waited outside until occupancy had cleared and then my little boy and I went in and explored the freezer case to find a bevy of dairy delights. There it was - Fudgie the Whale! The Whale of legend. We picked out one and snagged some birthday candles from the display - the staff was able to write a birthday message right then and there for us. We checked out and were on our way. Later that day we all got to dig in and it was just as fabulous as we thought it would be. The crunchies are A+. We look forward to going to Carvel for our special occasions and for those special Wednesdays when we can get discounts on sundaes :-) read more

First time going!!! The blonde younger girl who took my order was super sweet, nice and was very helpful in guiding me on what to get as a first timer. Live love ice cream!!! read more

Best ice cream in Syracuse by far. Wednesday's they have BOGO Sundaes.

This place has really tasty ice cream .......... but they kinda suck with deliveries I recommend you pick it up yourself, cause this is absolutely ridiculous! read more

THE BEST ICECREAM in Syracuse.....My favorite is the bordeaux cherry sundae....YUMMMMMMM I have been eating them since I was 5 yrs old back when Carvel was in Auburn, NY.... I wish you were still in California!!!!! read more

I used to come here when I was little I have so many good memories!! Can't wait to come back when summer hits.

My favorite ice cream. I wish they didn't close the Liverpool location. I just love the vanilla soft serve.