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    Carvel

    4.8 (9 reviews)
    Open • 10:00 am - 10:00 pm
    Updated 3 months ago

    Carvel Photos

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    1 year ago

    Helpful 0
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    2 years ago

    Helpful 6
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    Love this 4
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    2 years ago

    Helpful 34
    Thanks 11
    Love this 21
    Oh no 0

    2 years ago

    Helpful 6
    Thanks 1
    Love this 4
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    2 years ago

    Helpful 0
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    2 years ago

    Home girl did an amazing service. Very friendly. Welcoming. Clean establishments ( maybe because it's new )

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    1 year ago

    really good service at this location , Samantha was great recommended , good vibes , keep it up

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    1 year ago

    tried this location for the first time , great service great people great customer service specially Samantha

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    3 years ago

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    Ask the Community - Carvel

    Max & Mina's - Cookies & Cream

    Max & Mina's

    4.4(329 reviews)
    3.3 mi•Kew Gardens Hills, Flushing
    •$

    This shop is one of a kind. When you walk in, you immediately notice the walls which are covered in…read morecustom cereal boxes. The icecream flavors are homemade and delicious. I got the m&m Oreo icecream. Others in my group got Cookie Monster which is blue icecream with Oreo and chocolate chip cookies in it. Another got rum raisin. There is street parking. I went on a Monday around 5:45pm and was able to park right in front. There are three beach chairs inside to sit and enjoy your icecream on. I would definitely come back and try one of their other unique flavors.

    Might be the most obnoxious service we've experienced in years…read more Came in with my girl. Place was empty. Sampled three flavors. She tried one. Asked to try two more and the guy literally sneered "it's supposed to be three samples per person!", apparently because I had the gall to share one of my samples with her? (Horror!) I calmly responded "that's fine, I've tried three, she's only tried one, is it okay if she tries two more please?". He shouted out to someone sitting off to the side "I need that sign printed right away!" and then grudgingly gave her the additional samples hovering to make sure she didn't share them with me. What the heck? Received our two anemic overpriced scoops. Was not greeted when we entered. No thank you. Just pure attitude at a place with no other customers at the time. Meanwhile, places with far better quality ice cream like Salt and Straw, Van Leeuwen, Jeni's, Eddie's Sweet Shop, and countless others will gladly let you sample every single flavor in the shop with a smile, while here we had to pull teeth just to get the exact number of samples... that their strict policy allows for? I've been here a half dozen times, but after this, place is dead to me and my family. Ice cream is a food you eat for no other reason than joy, Steer clear of this joyless establishment.

    Photos
    Max & Mina's - Dulce de leche; chocolate - tiny size (1 scoop) in cup

    Dulce de leche; chocolate - tiny size (1 scoop) in cup

    Max & Mina's - Seating

    Seating

    Max & Mina's - Capn Cap N Crunch Cookies and Cream Tates Cookie ice cream

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    Capn Cap N Crunch Cookies and Cream Tates Cookie ice cream

    Insomnia Cookies - Storefront

    Insomnia Cookies

    2.6(26 reviews)
    1.6 mi•Hillcrest, Utopia, Flushing

    Clean, welcoming place with great service. Everything was…read morefresh, neatly packed, and exactly what you expect -- warm, soft, and comforting cookies. The staff was friendly and attentive, which made the visit especially pleasant. A lovely spot for a small treat and a good experience. Will definitely be back.

    I had every intention of becoming a customer, but the staff made that impossible…read more My son wanted to try Insomnia Cookies after hearing good things about it, so we stopped by on our way home. We were each holding drinks that we had just purchased from the neighboring store and planned to buy cookies to pair with them for the drive back. We weren't drinking them inside, weren't planning to eat inside, and the store doesn't even have seating or a dining area. Before we could even order, an employee stopped us and said, "No outside food allowed." I explained that they were just drinks we were holding and that we weren't consuming them. His response? "It's a kosher rule." I asked, "So how are we supposed to buy cookies then?" He simply shrugged. That was it. No attempt to explain, no alternative, no customer service whatsoever. I've never experienced being turned away from a grab-and-go cookie shop simply because I was holding a drink purchased next door. If this is truly store policy, it's incredibly unfriendly and makes no sense from a customer's perspective. If it was a kosher policy, a respectful explanation would have gone a long way instead of a dismissive shrug. Needless to say, we left without buying anything. They lost a sale and, more importantly, a potential repeat customer. First impressions matter, and this one was terrible.

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    Insomnia Cookies
    Insomnia Cookies
    Insomnia Cookies

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    Cold Stone Creamery

    Cold Stone Creamery

    2.8(136 reviews)
    1.6 mi•Hillcrest, Utopia, Flushing
    •$$

    This cold stone is the one that I go to the most & the service is just getting worse & worse…read more Today I was in the mood for ice cream, I know this location is kosher so I knew I wasn't going to be able to taste the new Lucky Charms creation. However, they have a banana pudding creation that I've been dying to try. The lady says they had the Lucky Charms but stopped selling it because they are kosher which is weird to me but ƙ. I ordered a shake with almond milk there was no almond milk. So we had to order with whole milk. Whole time the lady had no friendly expression, she just looks disgusted to be working there. We move on to the other items on my list & finally get to my order which was the Banana Pudding. This lady tells me there's no vanilla wafers. That's when I said o what do you really have? No vanilla wafers, no almond milk no lucky charms. Ughh. I ended up getting my usual which is the birthday cake remix however, instead of fudge I get caramel & I add cotton candy ice cream to it. It is always so good this time it was not good at all. There was a bitter expired old taste to the ice cream & couldn't pin point what it was. Finally, I see that it's the sprinkles that was the issue. The sprinkles were crunchy & it shouldn't be crunchy. So they either updated the kind of sprinkles they have or they had old expired sprinkles, either way it wasn't good. So if you want good customer service skip this place all together. Back when they had the Barbie ice cream one of them did it really nice. The next time I went it looked wack so I was like why does this look like this she said that's how it comes I said no cuz I came the other day & the lady with the pink hair did it right. She had an attitude about it. I'm over this location.

    The few times I have been here I noticed the service keeps getting worse and worse…read more Last time I was here the music was on so loud I could barely hear what the employee was saying. Today I came back and they were out of cones. In the employees defense, they offered a waffle cup instead and didn't charge me extra, which was nice of them. But, it's strange to me to have an ice cream shop and not have cones. I took off two stars. The waffle cup was delicious and so was the ice cream. I ordered cookie dough ice cream with chocolate chip topping. One topping is free. I'm more of a frozen yogurt fan TBH.

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    Cold Stone Creamery
    Cold Stone Creamery
    Cold Stone Creamery

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    Carvel - icecream - Updated October 2026

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