I recently ordered their largest sheet ice cream cake (feeds ~40, top 1/2 vanilla, bottom 1/2 chocolate with crunchies in between - Carvel's standard ice cream cake flavor combo which is absolutely delicious) for my son's birthday and was very happy with both the ordering process and the cake itself! Carvel in my opinion has the best ice cream cakes!
I called 2 days prior to place the order and the man I spoke to was very friendly, patient and helpful. I was even able to email him a photo of the style I wanted for the cake and it was replicated exactly as I wanted! I also asked him the size of the box to make sure it could fit in my freezer and FYI, the size is as follows: approximately 18"x13"x5".
A deposit of $20 was needed which was fine with me. The remaining balance (~$60) was paid at pickup and the cake was ready at the time discussed.
My family had previously gone to this location a month prior to order some delicious Flying Saucers when they had a promo going on and the lady that was working that day was also very pleasant, helpful and patient with us.
They have a lot of options in general and I was even surprised at some of their unique flavors of pre-packaged ice creams! Prices were reasonable as I've been to other Carvel locations where prices were quite high.
Overall, I am very happy with this particular location and would highly recommend them! They have a free parking lot out front that's shared with the other stores in the strip mall they're in. read more