Everyone here was absolutely wonderful! We noticed we were leaking transmission fluid while passing…read morethrough. It was 3PM on a Friday and everyone went out of their way to help get us back on the road.

Very slow. Watched my truck sit on the lift for hours with no one working on it. With the service…read morewriter telling me it's almost done for hours. I'd rather people just be honest with the real timeline. I could've been doing something else.

I have been looking for a truck for a couple months. I went by here on my way home after another…read moredealer tried to cheat me on my trade in. Walked in Oscar greeted me at front, took me back to desk, explaining how CarMax works. Did an excellent job breaking down process. I explained what I was looking for. He pulled up some options. Oscar had an appraiser go evaluate my truck while we evaluated the 2 I liked. Appraisal was more than one , but lower than other dealers. KEY is they don't require you to sell it to them. Truck I liked would cost me $199 to have it delivered from UT for a test drive. I paid, 10 days later after inspected/prepped, I drove it. During the 10 days Oscar & system kept me updated of shipping status. Zero haggling or problems during the appraisal, search, shipping, test drive & final sale. Final paperwork takes a while, so be prepared to wait. Business office staff broke down the paperwork, easy explanation of cost. Thereby making you feel you are not being taken. I called two days later to confirm with Brittany (in business office) if everything was a go, because I will be going to TX soon. I am worried about my temporary plates expiring. She explained everything is great, but would personally watch out for them. THAT IS GREAT CUSTOMER SERVICE, because I feel I no longer need to worry about this. Brittany is on top of it. There are many different sales persons in the building, young, older, male, female, of color, Spanish speaking, so absolutely no reason you can't find someone to feel comfortable with in your vehicle search. Now that said I highly recommend Oscar (attached his photo) You are able to ask for him personally if you wish. Funny that wife & I found him easy to work with even though we have adult grand-kids his age. Young but a hard worker & quick to get you the answers you need.

Today (Monday), we finalized a deal on our 5th vehicle we've purchased from CarMax. We've had…read moremultiple good experiences with them, that's why we come back. This time, the hunt started on Saturday. Before we even walked into the dealership, we went ahead and prequalified with external financing. We made an appointment to test drive a vehicle at 3 pm. I highly encourage appointments. We arrived and we were assigned a sales agent, Sydney Fox. The member of our party who would be driving the vehicle ran about 15 minutes late. Sydney went ahead and washed the vehicle and got it ready for the test drive. We told her we were interested in other vehicles. She got our next option ready and we went for our drive. We came back and saw the next vehicle. The interior was a bit of a wreck, so we passed on the test drive. We went back to the drawing board. Found another vehicle, and another test drive. We broadened our search and found another vehicle, yet another test drive. Then, we stumbled upon the vehicle we decided on. Test drive was awesome. We came back and told Sydney we wanted it. She had to leave at 6 pm, so she set us up with Evan to finish the process. I logged into my insurance app, got a quote, and then the next page showed a drastically different payment layout. We told Evan we needed to pump the brakes on the sale until we could get our insurance figured out. They put the vehicle on hold for us until Monday 6 pm. On Monday morning, I got a text from Sydney inquiring about our interest in the vehicle. I told her we got a hold of our insurance, it's good, and we want the vehicle. We would be in at 6 pm to finalize the deal. We filled out the CarMax prefinancing, but there rate wasn't as good as our external source. She later messaged me and said we could work the process from home and it would be express delivery when we showed up at 6. I was a little hesitant, but with some encouragement, I said I would try. I had a hiccup in my external loan application. I had to call the business to have them set up automated payments, and we just went ahead and finished the loan processing. I logged back into my app, signed the loan, and then asked my husband to do the same. I then added the vehicle to my insurance policy and sent them a photo copy. I did all of this from the comfort of my home. We showed up at 6, checked in, waited maybe 20 minutes, signed some paperwork, and we were lead out to the vehicle around 6:45. That was express service if I say so myself.

We had been looking for my favorite car (only about +/- 200 are currently in circulation),…read morethankfully Integrity had one. We had the pleasure of working with Gennaro and he made the process easy, especially since we lived 1,600 miles away. G responded to all of our inquiries, did a video walk around on the vehicle and arranged for the shipping right away. G and all the staff at Integrity Automotive were fantastic!

Do not go to these guys they sell lemon cars and flip them for money once they break within the…read morefirst week they will say it's your fault.

I had an awesome experience at CarMax in Santa Fe. Everyone was super friendly and helpful, and…read morethe purchase of my 2025 Toyota 4runner went as smooth as it could go. I noticed a few minor issues a week after I had the car (squeaky breaks), and I brought the car back, and CarMax put 4 NEW breaks and rotors on the car. Special shout out to Tina B, store manager who was attentive, articulate, and great at following up. But the real star of the show is Samuel M. in the service department. This guy is the bomb. SUPER knowledgeable and he was quick to address my issues and requests, and resolve them without question!! The entire process was a breeze, and I would highly recommend this place to anyone. My only regret is that the service department is not available to me for future visits. Great experience all around!!!

I was selling my parents Lexus with fifteen thousand miles on it. I went online through KBB and…read morethey connected me to this dealership along with the Subaru dealership across the street. This location didn't open until 11:00 and I showed up five minutes early. Despite there being many sales guys sitting around shooting the breeze on the showroom floorI was roughly told to just sit in my car until they came to get me. So I drove across the street where I had a great experience. They gave me a great price and were super happy about it. CarMax missed out on a great opportunity here simply due to their rudeness.

I noticed that they are now charging 3% if you use your charge card to pay for services there…read more And they no longer have comment cards available, and they no longer have granola snacks in the waiting room.

Used car salesman doesn't even kind of accurately describe how little these people pay attention to…read moreyour needs or requests...I told two different representatives what my budget was and they repeatedly tried to sell me on cars that I specifically said I wouldn't buy while tripling the monthly payments I said I could make and then telling me to "work with us" scam artists at a the least actively ruining peoples credit score at the worst...they actually refused to give me the keys to my own vehicle until they " ran some more numbers for me" don't buy a car from these people ever the first vehicle I tried to buy from them turned out to not be available until engineer review and I couldn't legally purchase said vehicle for 8 months....assuming the review went well and jeep actually fixed the recall....the dealership refused to tell me any of that information I had to literally call the Ford dealership..that they had sent the car I had already paid and signed for to,and then had to Impersonate a Nissan employee to find out they weren't legally allowed to sell me that car in the first place because it hadn't even gotten an inspection yet... Do not buy anything from Nissan they are absolutely scamming every customer that even drives into their parking lot

This is the best car buying experience I've ever had. I didn't have to drive from dealer to dealer…read morelooking for my Black 2009 Camry. Cary caters his search to your wants and needs and that sold me on this amazing concept of personalized auto shopping for the best deals.....no more haggling with the bozos at the dealerships!! You deal with Cary and he does it all!! I highly recommend him....give him a call, you won't be sorry!!

From the owner: Dream World Auto offers Concierge Auto Buying. We can search the Nation for that one of a kind…read morevehicle you're looking for. If you're looking for common used car or used trucks any vehicle and buy it at wholesale prices or even auction. Our goal is to save you the hassle and money from doing the shopping yourself.

So, if they have your part, it could be a great deal. Their cars are pretty picked over already…read more Small stuff like screws, fuses, relays, clips, connectors are always good to pick up. They usually don't charge for those. Any front-end pieces are probably gone or damaged. Some interior pieces can be salvageable, but most are garbage. Note that their website says the close at 5:30pm but they actually close at 4:30pm for entry which is misleading and has caught me out a couple of times. The people are nice, but they don't know their inventory which changes quickly. They are limited to searches that cannot be broadened so do your research before going and verify before you go that the vehicle(s) you're looking for is still there. Note also that their inventory is virtually nonexistent for anything in the last 10 years. The parking lot is disheveled. Please organize your parking blocks and smooth over your lot. This is not to mention all the garbage in the rows which makes navigating them very difficult. Some of the aisles are so close that you have to go around them. I have found some gems but mostly going there has been a waste of time.

I really enjoyed visiting this junkyard. The staff were courteous and helpful with directing me to…read morethe potential location of the part I was looking for in the huge lot. There is a 2.00 entry fee and its basically a self serve lot to collect parts off junk cars. There is an enormous selection of junk cars and they seem to be generally well organized in rows by type. The price of the items I bought seemed ok but it did not seem like an over the top deal. The prices were maybe just very slightly lower than buying a brand new part from what I could see. Overall it was a positive experience, however.

My salesman was extremely helpful but when i asked if i was wasting my time coming in On this…read moresaturday since they were closing early i was told all would be fine. Complete lie. The Finance wanted me to contact finacing places for them. Then we got kicked out because they wanted to close at noon. All Trucks are damaged. Look it over carefully. One did not start. The main one I went for had bald tires, batteries were evtremely cortoded to melting cables, 20,000 miles more than stated online, damage to grill, rear bumper, and alignment was a 5 inch to the right hold on a flat surdace. Tired in a nice parking lot to see if it was bad roads its the truck. Then Was going to buy a dually. Nearly twice KBB value in mint condition it was fair at best. Skip it save your time and hassle.

I purchased a truck and the air conditioner went out the next day. They said they wouldn't pay for…read morethe repair, but would sent the replacement parts and $80 for labor, which they never did. The Diesel Particulate Filter is FULL and I still haven't resolved that problem. I said I would return the truck and Ed, the salesman, said all sales are final in New Mexico, even though the contract said I had two weeks or 500 miles. This place is rude and unscrupulous.