I have to say I found my car buying experience actually enjoyable. Looking at the cars you can get…read moregood deals here. Enjoyed working with Brian, Aaron, and Rebecca. I might lower the review as I do feel they didn't follow through with everything they said they would. I'm. Calling to see what happened. It was a miss communication. Thank you Aaron

I recently helped my 78 year old grandma other purchase a car from Aaron at Morning Star and it was…read morea great experience. She asked me to go along because she felt that a car salesman would take advantage of her because she is elderly and not very knowledgable about cars. That was as far opposite of our experience as possible. From their no hassle pricing all the way through asking questions and signing on the line Aaron was great and very thorough. We are extremely happy with the vehicle and the service we received. I give Aaron / Morning Star my highest recommendation and will purchase here again.

Staff is very friendly and knowledgeable, Mr Fetters is a stand up guy. Not only excellent car…read moresales but wonderful service after your purchase. Highly recommended!!

Everybody there is really great to work with from buying a vehicle to after service would recommend…read moreto everyone

Ray Santos is amazing to work with in our son buying his first car . This will be the 5 car from…read morethem and we will continue to send people to Houston because they take car care of their customers. Great dealership!

Friendly service, they were able to meet all my needs. Highly recommend. Mr. Rojo was very helpful.read more

Carolina Alvidrez approached us as we were in the dealer lot looking for parking. My wife wanted to…read morego to just look at vehicles on an advertised deal. We didn't want to be hassled by salespeople. We just wanted to look. Carolina offered to help us look, but we weren't wanting "help." Once we parked and allowed her to offer her services, we were so glad we did!!! Carolina was very kind, friendly, helpful, and welcoming. Adán Perez joined her and between the 2 of them my wife was able to look at what she wanted. No hassle, no fuss, we had a very pleasant experience and my wife drove away with what she wanted, not what they wanted her to have. Mike Perez helped finalize paperwork and once it was detailed We left happy and not stressed. Thank you!! Great folks. Great experience.

this shop does great work. There was a little confusion with my deductible, but thanks to Ralph and…read moreJessica. They solved it and they got my deductible back to me. Thank you all.

Great service in helping me get my nice new car! The staff was knowledgeable and friendly! Thank…read moreyou for your help!

This place is absolute trash and full of nothing but con-artists…read more If I could give this dealership zero stars, I would. Buying a car here was easily one of the most frustrating experiences I've ever had. From the moment I walked in, I felt like I was being treated as nothing more than a commission check instead of a customer. Every question I asked was met with vague answers, constant pressure, and promises that somehow changed the second it came time to sign paperwork. The sales process dragged on for hours because of "just one more thing" after another. Every time I thought we were finished, someone came back with another form, another fee, or another excuse. It felt less like buying a car and more like surviving an endurance test. Once I finally drove off the lot, the problems started almost immediately. Instead of taking responsibility or showing any concern, I was bounced from one person to another, each acting like it was someone else's problem. Customer service disappeared the moment the sale was complete. What bothers me most isn't even the vehicle--it's the complete lack of honesty, professionalism, and respect. A dealership should value long-term relationships, not squeeze every dollar they can out of someone and then act like they've never met you. I left feeling angry, disappointed, and taken advantage of. I will never buy another vehicle from this dealership, and I'll make sure everyone I know hears about my experience before they consider stepping foot through those doors. Do yourself a favor: shop literally anywhere else. There are plenty of dealerships that understand customer service and stand behind what they sell. This isn't one of them.

I have to say, as wary as I usually am with dealership (because of my lack of knowledge on cars),…read moreQuality Buick really exceeded my expectations! After doing routine oil change at my local carshop, the local carshop let me know I should probably drop by a certified Buick service place and have them replace a catalytic converter, because it looked like my car needed replacement (from more research of why my engine light kept coming up). They also let me know that it looks like because my car was still under 8 years old and less than 80K miles, it should qualify under a federal warranty and that a certified service place should be able to do it for me. So, after a long hesitation because I really didn't want to stop by a place close to dealership because I was just that uncomfortable about it, I reluctantly made an appointment. Even though the appointment was a week out back then, everyone I interacted with at Quality Buick was way more than professional and didn't make me feel bad or get a sleazy feeling at all! They ended up doing diagnostic of the engine light and came to the same conclusion I was expecting that I would need a catalytic converter replacement. Best of all, I didn't have to haggle or go back and forth on the fact that my car part was still under federal warranty at all. They took care of everything and charge me 0 dollars for the diagnostic and the work without having me mentioning it at all! I dropped my car off on Monday and on Wednesday morning, I got a call letting me know that the replacement was done and my car was ready to go! To be honest, this really exceeded my expectations and I really appreciated their honesty. I was really worried about having to shell out a few thousand dollars because of the catalytic converter's malfunction, but....the service center was really honest in offering the free replacement and warranty without me even asking about it To this end, the cost was ZERO dollars out of pocket for me and all the staff I interacted with from checking my car in, to on the phone getting updates about my car and picking my car up, everyone was REALLY professional about it! Thank you to this Quality Buick GMC Mazda team for your service. I really appreciated your help and you all are super awesome and honest. I walked away feeling really good and think so highly about your business.

BUYER BEWARE Over a week ago I placed an order for car…read moreparts, they never mailed anything, car never got fixed, and I'm fighting with them to get a refund. They do not provide a phone number, they do nothing more than create a tracking number, but they never mail anything. You have to report them to Mastercard or Visa as well as your bank. I filed a complaint with the Texas & New Mexico Attorney Generals office against them for Theft by Credit Card. Still have no product or refund. BUYER BEWARE - SCAM ALERT.

"Excellent experience" would be a 2-word summary of my experience obtaining a vehicle at Quality…read moreMazda. Audra was amazing! I moved from another state in which car sales turn-over is high and competition is high as well, therefore good prices and good service is a standard for car dealerships at my home city to survive. When I planned to move to Albuquerque, I didn't know what to expect but quickly realized that the options aren't that diverse, and because there are only few dealerships, I wasn't treated as well I was used to at my home state by some of NM dealerships. This changed when I called Audra at Quality Mazda; it was so refreshing to shop with her. Actually, I was able to make a deal with her over the phone (due to Covid, and in my case, I was at another state) without waywardly only being offered in-person quotes. Why? Because from what I saw, she knew she had the best price and the best service, undoubtedly. I truly enjoyed my experience with Audra because the pressure was low, and she truly wanted to get me a car that I would like rather than the dealership trying to get rid of their inventory. She's a great listener, and she truly goes above and beyond to keep you happy. I think it's because we clicked, but she was so polite that she offered to pick me up when the car was ready and allowed me to get a lender car for a short while. She truly bends backwards for her clients. I can see why she's their #1 dealer. In my opinion, it is unusual to come across such great reps/dealers that she deserves the proper recognition and praise. I can assure you that you will be very satisfied shopping with Audra at Quality Mazda.

I don't write reviews often, but after 20 years of working in the automotive dealership industry, I…read morehave never seen customer service this abysmal. This isn't just a minor complaint; it is a fundamental failure to support their customers. It took three full weeks of calling and leaving multiple messages just to get someone in the service department to pick up the phone. Once I finally made contact, I was informed that the repairs would not be covered because the warranty had expired. While I understand that warranties aren't infinite, here is the issue: just 15 months ago, This Mazda dealership fixed a timing cover leak on my wife's car. Now, it is leaking from the exact same spot. Instead of standing by the quality of their work, they hid behind a 12-month policy. In the current market, it is standard for reputable shops and major brands like General Motors to offer at least a 24-month/unlimited-mile warranty on parts and labor. This dealership's 12-month limit is significantly below industry standards and shows a complete lack of confidence in their own technicians' work. If you value your time and want a repair that actually lasts, take your vehicle anywhere else. Always confirm the parts and labor warranty terms before you hand over your keys. I won't be back, and I strongly suggest you do the same."

This is literally the worst dealership. Beware if you take you vehicle in you wont see it for a…read moremonth and when you call you wont ever get anyone to answer. When you finally get through they say they havent even looked at it yet or its not there, they cant find it.

Jeep has had my car for 3 weeks. Got it back and it overheated looked at the engine they didn't put…read moreback together. Parts are missing. There is fluid all over my engine nothing is tightened down hose was dragging. We probably lost parts driving it. Do not use this dealership.

Amazing experience, easy to work with really cool people shoutout to junior, they made it happen…read moreand got me into my dream car 2024 corvette!!

Carlos and the team at A Star Motors were exceptional. They had very reasonable prices and helped…read moreme secure a great interest rate. I live in El Paso and was planning an 8-hour round trip in one day to pick up the vehicle. Instead, Carlos offered to meet me halfway in Elephant Butte on a Saturday evening, saving me about 4 hours of driving. That level of service really stood out. Overall, they made my first vehicle purchase smooth and easy. I highly recommend Carlos and the team at A Star Motors.

We were traveling to Albuquerque for an event and had some engine problems with our Ford F150 on…read morethe way down. Maria Abeyta in service got us completely taken care of. She set us up with a rental car. She was able to get the service done for us really quickly. I was so impressed with the customer service at this dealership!! I am going to drive down to buy my next truck from them. Best experience I have ever had!!

VERY disappointed with the parts team - I ordered '13-14…read moreMustang tail lights and they shipped me one new looking one and one very worn/scratched/blemished one! Hope they can resolve the situation quickly!