I have to say I found my car buying experience actually enjoyable. Looking at the cars you can get…read moregood deals here. Enjoyed working with Brian, Aaron, and Rebecca. I might lower the review as I do feel they didn't follow through with everything they said they would. I'm. Calling to see what happened. It was a miss communication. Thank you Aaron

I recently helped my 78 year old grandma other purchase a car from Aaron at Morning Star and it was…read morea great experience. She asked me to go along because she felt that a car salesman would take advantage of her because she is elderly and not very knowledgable about cars. That was as far opposite of our experience as possible. From their no hassle pricing all the way through asking questions and signing on the line Aaron was great and very thorough. We are extremely happy with the vehicle and the service we received. I give Aaron / Morning Star my highest recommendation and will purchase here again.

I noticed that they are now charging 3% if you use your charge card to pay for services there…read more And they no longer have comment cards available, and they no longer have granola snacks in the waiting room.

Used car salesman doesn't even kind of accurately describe how little these people pay attention to…read moreyour needs or requests...I told two different representatives what my budget was and they repeatedly tried to sell me on cars that I specifically said I wouldn't buy while tripling the monthly payments I said I could make and then telling me to "work with us" scam artists at a the least actively ruining peoples credit score at the worst...they actually refused to give me the keys to my own vehicle until they " ran some more numbers for me" don't buy a car from these people ever the first vehicle I tried to buy from them turned out to not be available until engineer review and I couldn't legally purchase said vehicle for 8 months....assuming the review went well and jeep actually fixed the recall....the dealership refused to tell me any of that information I had to literally call the Ford dealership..that they had sent the car I had already paid and signed for to,and then had to Impersonate a Nissan employee to find out they weren't legally allowed to sell me that car in the first place because it hadn't even gotten an inspection yet... Do not buy anything from Nissan they are absolutely scamming every customer that even drives into their parking lot

The last time I went for an oil change I had a very bad experience. I said I would not take my car…read moreback over there for an oil change. 4 months later I had to take it to the dealership unfortunately the oil cap broke when we were trying to change oil at home. It was an emergency and they were very on top of everything. Thinking I was going to have to leave my car till Monday morning they called me 2 hours later to let me know it was ready. When I arrived Richard explained the repairs and oil change to me. They were really really nice and gave me the best Mother's Day gift. No change fix the housing for the oil filter. I will definitely be returning because they have changed my mind of how THEIR CUSTOMER SERVICE HAS CHANGED!! GREAT CUSTOMER SERVICE! THANK YOU SO MUCH!!

I would like to recognize Saif and Sales Manager Michael at Group 1 Toyota for providing one of the…read morebest vehicle purchasing experiences I have ever had. Buying a vehicle is not always an enjoyable process, and many dealerships can make customers feel pressured. However, Saif and Michael completely changed that perception for me. From the moment I arrived, they were professional, respectful, and focused on helping rather than selling. What impressed me most was that they gave me the space and time I needed to make my decision. At no point did I feel pressured or rushed. Instead, they answered my questions, listened to my concerns, and made sure I was comfortable throughout the entire process. Saif approach ultimately brought me back to the dealership to purchase my new truck. I truly feel that I received a good deal and outstanding customer service from him. Because of this experience, I will confidently recommend Saif, and Group 1 Toyota to friends and family. In fact, my brother is already planning to stop by the dealership because of the positive experience I shared with him. Thank you, Saif and Michael, for going above and beyond my expectations and making this such a positive and enjoyable experience.

Larry Miller has been servicing our Sonata and Santa Fe for years. Josh, our Service Manager, and…read moreJoseph our Service Advisor are always about outstanding Customer Care Today we had a tire issue, just as we were leaving town. They got us in quickly, treated our issue with a sense of urgency, went way beyond what they need to do, gave us a new tire and got is back on the road They saved the trip and or pocket book Thank You Larry Miller and high five to Josh and Joseph

The WORST service department I've dealt with in my 43 years on this planet…read more My car kept dying (brand new, 12k miles, bought from this dealer), I SCHEDULED AN APPOINTMENT, dropped it off for what is, let's be honest, about the most basic job a service department does: a battery. When I dropped it off, they asked if I'd be waiting or if I had a ride. Thank God I had a ride, because otherwise I'd be dead. Here's how long they kept it: EIGHT DAYS. Eight days for a battery. With an appointment. And not eight days with updates, eight days of total silence. I called 15 times (no answer, not once) and texted the number on their own "text anytime for status" line over and over. Nothing. Then they finally messaged: "Battery is fine, you can pick it up, call if you have any questions." I called back three times immediately. No answer, of course. I've never in my life heard of a shop keeping a car for over a week with zero contact, for anything routine, let alone a battery. (And for the record, they never even fixed it. AND THEY STILL HAVE THE CAR!) Avoid like the plague. If you call their service department and someone actually picks up, I'll give you $100. (They won't.)

Bought a cute Chevy Spark at this lot. Love the price and the service I got. Great little car!read more

The guys there were super awesome and helped me get into a car when I didn't know if I would be…read moreable to get into one.... Go and see Car 1 Auto Sales if you want to have a great experience and they will do everything in there power to put you into a vehicle... And I rarely do reviews so you know this is for real!!!

Overpriced chinese crap. What a waste of time and money. The owner is incredibly rude as well.read more

Still on the hunt for a new car and landed here. The Mrs wanted to look at a CX model that met her…read morerequirements. She had an appt and arrived at the appointed time. She talks with the sales guy for awhile and then head out for a test drive. No defined "test drive route" just drive. Hmm, ok then. They had the model - but not the color she wanted. Soft sell to buy a color on the lot. We found 2 cars matching what she wanted up the highway. Pointed this out to the sales guy. They get it transferred & brought to ABQ the next day. We pick up the exact car the Mrs was looking for. No fuss, no hassle & no high pressure sales either in the lot or when we signed the papers. They did a great job for us.

The worst place in town for customer service. 13 months later had the same problem do to the work…read moreof the past tech. Go anywhere but here.

Friendly service, they were able to meet all my needs. Highly recommend. Mr. Rojo was very helpful.read more

Ray did an amazing job get my wife the car she had been looking for and at a reliable price. This…read moreplace is by far the best used car dealership in the state. You need a car? Ask for Ray.