Staff is very friendly and knowledgeable, Mr Fetters is a stand up guy. Not only excellent car…read moresales but wonderful service after your purchase. Highly recommended!!

Everybody there is really great to work with from buying a vehicle to after service would recommend…read moreto everyone

I have to say I found my car buying experience actually enjoyable. Looking at the cars you can get…read moregood deals here. Enjoyed working with Brian, Aaron, and Rebecca. I might lower the review as I do feel they didn't follow through with everything they said they would. I'm. Calling to see what happened. It was a miss communication. Thank you Aaron

I recently helped my 78 year old grandma other purchase a car from Aaron at Morning Star and it was…read morea great experience. She asked me to go along because she felt that a car salesman would take advantage of her because she is elderly and not very knowledgable about cars. That was as far opposite of our experience as possible. From their no hassle pricing all the way through asking questions and signing on the line Aaron was great and very thorough. We are extremely happy with the vehicle and the service we received. I give Aaron / Morning Star my highest recommendation and will purchase here again.

I noticed that they are now charging 3% if you use your charge card to pay for services there…read more And they no longer have comment cards available, and they no longer have granola snacks in the waiting room.

Santiago Reyes was a great salesman! He listen to every detail and delivered, I happy with the deal…read moreand recommend him to serve you!

My hubby and I have been shopping around for a new car. Some of the dealerships have bad sales…read morefolks. Sandia was not one of them. Our sales guy, Torrance, was good. He is a sales person but not high pressure. They didn't try and push a lot of extras. They offered, but didn't push it. The process was pretty smooth. They didn't initially offer much in discounts but when we showed a similar car at another dealership,They matched the price. The fine guy, Michael, was good too. He offered a lot of additional coverage options and took the time to discuss the coverage and price for each. Again no high pressure just offered and explained. We had a ton of questions and specific scenarios. Will it cover this... what if that happens. Michael was patient and thorough. Thanks

I needed front shocks and, having been a dealership mechanic many years ago, researched the repair,…read morefinding it was without unusual complexity and involved only a small number of fasteners (about a dozen per side). Access to all fasteners and parts was uncomplicated. I called Sandia, and was told that the job would take 4 hours, which seemed extremely difficult to understand. I went through the job bolt by bolt, asking the polite service advisor how in the world it could take much more than an hour, much less 4? He insisted that it was the "flat rate" time from Toyota, so, in reserved disbelief, and being fairly new to the area, and having read terrible reviews for most shops, I booked the work where at least there would be familiarity with the car and use of correct parts. Out of curiosity about the flat rate estimate, I kept an eye on the progress as coming and going of other cars opened large doors, letting me see what was up. In less than 45 minutes, the work was completed. I went back to the service advisor to note that the actual time was in line with what I had suggested was about right, and a far cry from half a day. He had no option to reduce the charge to a fair price, which I believe, so I asked for the manager. Both the service advisor and manager were quite polite and you could see that, although they could not say so, they agreed that this was highway robbery; after all, the dealership is right next to Highway 25... They tried their best to give me a senior discount of some sort, but explained that this was the way mechanics were repaid for jobs that took too long. That, of course was not correct. Jobs that take too long are either a result of inexperience, poor training, or poor facilities, parts availability, or lack of proper tools. The exception is for jobs were additional and unforeseeable problems were uncovered. None of that applied. This is the most obscene robbery I have been subjected to in any of my 72 years. What is needed is probably a class action lawsuit. That keeps down the cost for each victim. Otherwise, we will all suffer this fate over time. The low state population and incompetent/avaricious management will mean that alternatives will not be easy to find. Soon after, we purchased a new $52k Toyota and found that we could save $4k on exactly the same new car model and spec, by going out of state. That paid for a nice vacation and saved us having to deal with similar processes amid the sales teams in the area. Please see complaints from other reviewers... I highly recommend checking on going out of state. It was a fabulous experience on top of a far better deal. Fly into New Orleans, spend a few days, the dealership in the very rural north edge of the state sent a Cajun driver who gave us a fabulous tour along the way, and we got our ideal car and a cultural extravaganza.

They need more mechanics! My friend has been without his EV for two weeks and the service…read moredepartment has not been helpful, in one case flat out lying to him about looking at it it's been infuriating!

Second time I have issues with the service provided by the dealership. Car has been left for…read moreinspection and it has been a month and no calls from any one there. I have to keep calling them to ask about timeline, what the issue with my vehicle is, and nobody can give me an accurate answer. Extremely poor customer service. 2nd vehicle I bought with this dealership and it will probably be the last one. For my previous vehicles they forgot to flush out fluid after servicing my vehicle and it had to be towed back to mechanic because of their poor service. - Poor customer service - short staffed - poor communication - Inconsistent Service - lack of accountability

Bought a cute Chevy Spark at this lot. Love the price and the service I got. Great little car!read more

The guys there were super awesome and helped me get into a car when I didn't know if I would be…read moreable to get into one.... Go and see Car 1 Auto Sales if you want to have a great experience and they will do everything in there power to put you into a vehicle... And I rarely do reviews so you know this is for real!!!

Still on the hunt for a new car and landed here. The Mrs wanted to look at a CX model that met her…read morerequirements. She had an appt and arrived at the appointed time. She talks with the sales guy for awhile and then head out for a test drive. No defined "test drive route" just drive. Hmm, ok then. They had the model - but not the color she wanted. Soft sell to buy a color on the lot. We found 2 cars matching what she wanted up the highway. Pointed this out to the sales guy. They get it transferred & brought to ABQ the next day. We pick up the exact car the Mrs was looking for. No fuss, no hassle & no high pressure sales either in the lot or when we signed the papers. They did a great job for us.

I don't write reviews often, but after 20 years of working in the automotive dealership industry, I…read morehave never seen customer service this abysmal. This isn't just a minor complaint; it is a fundamental failure to support their customers. It took three full weeks of calling and leaving multiple messages just to get someone in the service department to pick up the phone. Once I finally made contact, I was informed that the repairs would not be covered because the warranty had expired. While I understand that warranties aren't infinite, here is the issue: just 15 months ago, I paid this specific Mazda dealership to fix a timing cover leak on my wife's car. Now, it is leaking from the exact same spot. Instead of standing by the quality of their work, they hid behind a 12-month policy. In the current market, it is standard for reputable shops and major brands like General Motors to offer at least a 24-month/unlimited-mile warranty on parts and labor. This dealership's 12-month limit is significantly below industry standards and shows a complete lack of confidence in their own technicians' work. If you value your time and want a repair that actually lasts, take your vehicle anywhere else. Always confirm the parts and labor warranty terms before you hand over your keys. I won't be back, and I strongly suggest you do the same."

Ray did an amazing job get my wife the car she had been looking for and at a reliable price. This…read moreplace is by far the best used car dealership in the state. You need a car? Ask for Ray.

Gary and his team of professionals went above and beyond to for a father in need of a bigger…read morevehicle for his kids I will recommend this dealership if you want honest service and a new car cause they will do anything they can for you and give some solid advice while they do it!

Jeep has had my car for 3 weeks. Got it back and it overheated looked at the engine they didn't put…read moreback together. Parts are missing. There is fluid all over my engine nothing is tightened down hose was dragging. We probably lost parts driving it. Do not use this dealership.

I am 65 and my husband is 71 and this was the WORST car buying experience we have ever had to…read moresuffer through. Nothing but lies, unreturned calls, excuses and the entire process took 3 weeks. We sat in that dealership for hours, twice. As a person with disabilities, the experience negatively affected my health. When my husband broke down and called to speak to the general manager he tried to make us feel it was all our fault. We are old not stupid! Stay away from this dealership, it is pure poison. They should allow minus star ratings as this dealership doesn't even merit a one star rating!