They did a great job of getting me the new car I wanted, with the features and colors I wanted…read more There was no pressure, no upselling, no flim flam. I had questions about maintenance and one of their very astute technicians was happy to have an in depth conversation with me over the phone, explaining the engineering behind my questions. The popular model I chose took some time to arrive from the factory, but the wait was well worth it. During that wait, when questions came up, I received enthusiastic assistance from several other members of the sales staff, even though I was another salesperson's customer.

I'm new to Santa Fe, and a friend, who is a longtime resident, recommended this dealership to me,…read moreand I'm glad she did, because I tried this place out and it's great. Excellent, efficient, courteous, and helpful service--across the board. The technician who checked me in figured out a way to save me money (always a plus!), and I waited for my car in a very pleasant area. Honestly, I don't know how this experience could have been improved upon, and I look forward to being a regular customer. Highly recommend!

We had been looking for my favorite car (only about +/- 200 are currently in circulation),…read morethankfully Integrity had one. We had the pleasure of working with Gennaro and he made the process easy, especially since we lived 1,600 miles away. G responded to all of our inquiries, did a video walk around on the vehicle and arranged for the shipping right away. G and all the staff at Integrity Automotive were fantastic!

I would not recommend Integrity Automotive based on my experience, I ended up finding a car through…read moreCU Automotive. They were incredibly helpful, found me a vehicle out of state at another dealership, and helped me successfully close on it. I truly appreciated their professionalism and customer service. Do not recommend integrity automotive

Amazing family owned business! My nissan rogue broke down while traveling through, they sold me a…read moreused subaru in great condition and was in and out very fast! Kate and Zach rock!

Great place. i have had my honda fit car for close to a year and it was such an easy and wise…read morepurchase. Eddie is awesome and soon i will return for oil change. GLC well deserves the high ratings and highly recommend great little cars.

Under new ownership now. Great staff and friendly service. Luckily their mechanics could fix what…read morethe other local small shop messed up. Will definitely be going there from now on!!

Bought a new ID4. This dealership helped get me out of a vehicle that I was way upside down in…read more Also took my vehicle for its first service and it was a truly exceptional experience!

I went in looking for a car and felt a little overwhelmed but the process. Walking the lot which is…read morewhat they had me do was challenging as the cars I wanted to see were all over The purchase process moved along though seemed like nothing was streamlined. I did take a long time even thought it moved along and was repeated at times.

Today (Monday), we finalized a deal on our 5th vehicle we've purchased from CarMax. We've had…read moremultiple good experiences with them, that's why we come back. This time, the hunt started on Saturday. Before we even walked into the dealership, we went ahead and prequalified with external financing. We made an appointment to test drive a vehicle at 3 pm. I highly encourage appointments. We arrived and we were assigned a sales agent, Sydney Fox. The member of our party who would be driving the vehicle ran about 15 minutes late. Sydney went ahead and washed the vehicle and got it ready for the test drive. We told her we were interested in other vehicles. She got our next option ready and we went for our drive. We came back and saw the next vehicle. The interior was a bit of a wreck, so we passed on the test drive. We went back to the drawing board. Found another vehicle, and another test drive. We broadened our search and found another vehicle, yet another test drive. Then, we stumbled upon the vehicle we decided on. Test drive was awesome. We came back and told Sydney we wanted it. She had to leave at 6 pm, so she set us up with Evan to finish the process. I logged into my insurance app, got a quote, and then the next page showed a drastically different payment layout. We told Evan we needed to pump the brakes on the sale until we could get our insurance figured out. They put the vehicle on hold for us until Monday 6 pm. On Monday morning, I got a text from Sydney inquiring about our interest in the vehicle. I told her we got a hold of our insurance, it's good, and we want the vehicle. We would be in at 6 pm to finalize the deal. We filled out the CarMax prefinancing, but there rate wasn't as good as our external source. She later messaged me and said we could work the process from home and it would be express delivery when we showed up at 6. I was a little hesitant, but with some encouragement, I said I would try. I had a hiccup in my external loan application. I had to call the business to have them set up automated payments, and we just went ahead and finished the loan processing. I logged back into my app, signed the loan, and then asked my husband to do the same. I then added the vehicle to my insurance policy and sent them a photo copy. I did all of this from the comfort of my home. We showed up at 6, checked in, waited maybe 20 minutes, signed some paperwork, and we were lead out to the vehicle around 6:45. That was express service if I say so myself.

don't bother if you want to sell your car to them. they offer below kbb. lowest offer in town…read more don't waste your time.

We recently purchased a KIA Telluride from Santa Fe KIA. Our salesperson was Jaquelin Galaviz. We…read morewere very satisfied with the Dealership and the employees. Jaquelin Galaviz was very personable and helpful. She showed us the vehicle we had asked to see and allowed us to drive it. She explained many of the features on the vehicle. We ended up purchasing that Telluride. Jaquelin went through the vehicle with us when we came in to pick it up. She went through all of the features to set up the features and made sure we wanted those features on or off and exactly what those features do. She was very patient and thorough. Jacquelin also followed up with us the next day to see if all was well and if we had any question. She gave us her contact information if we needed anything. We were very pleased with the purchase and Jaquelin was helpful, informative, and personable.

Carolina Alvidrez approached us as we were in the dealer lot looking for parking. My wife wanted to…read morego to just look at vehicles on an advertised deal. We didn't want to be hassled by salespeople. We just wanted to look. Carolina offered to help us look, but we weren't wanting "help." Once we parked and allowed her to offer her services, we were so glad we did!!! Carolina was very kind, friendly, helpful, and welcoming. Adán Perez joined her and between the 2 of them my wife was able to look at what she wanted. No hassle, no fuss, we had a very pleasant experience and my wife drove away with what she wanted, not what they wanted her to have. Mike Perez helped finalize paperwork and once it was detailed We left happy and not stressed. Thank you!! Great folks. Great experience.

this shop does great work. There was a little confusion with my deductible, but thanks to Ralph and…read moreJessica. They solved it and they got my deductible back to me. Thank you all.

I'm only writing this review to protect others from this company, and specifically from this store…read morein Santa Fe. I only got as far into the experience as ordering a car that was shipped from their Nevada Store. When it arrived in Santa Fe I discovered the truly underhanded and bizarre extent they go through to lie, obsfucate, and take your money. Only when I asked to see the car's history did I see that the car I had ordered had been in 3 collisions within 2 1/2 months, 2 of them severe. When I saw this, I immediately reversed course, and because they had not disclosed this, I asked for my deposit back. I was told they don't refund deposits. And that's when the store's manager, Ben/Benjamin/Benji Peters, got involved. He became unhinged when I said I was never told it was a salvaged title, and I wanted my money back (not to mention the car was dirty, had missing bolts and broken parts under the hood, and not a drop of coolant in it). Because I rightfully raised these concerns, Mr. Peters took it personally, immediately slammed his hands on his desk, began making a bizarre scene, and ordered me "out of HIS store". When I protested I wasn't leaving until I got my deposit back, he threatened to call police. I'm 64 years old, hardly a threat, and I wasn't even raising my voice. For him to react this childishly was a shocking display of unprofessionalism, to say the least. I did leave, but have since contacted their corporate office, and plan on taking this as far as I need to to get my deposit returned to me, and voice my concerns over Mr. Peters' behavior. Buyers beware.

Cars are not safe when rebuilt from salvage. We hit a dog that ran out in front of our car and it…read moretotaled the car that we bought from AutoSavvy. The frame shifted after a dog and our car collided. I can't even imagine if a car or truck had hit us. The gap insurance takes an arm and a leg to get anything out of them, and in the end with all the miscommunication from the dealer and the Ally gap insurance they hope you give up on the claim before they pay out. They were short of paying the car off and we got stuck with the bill. Please don't buy cars from this dealership. You will regret it. I wouldn't send my enemy to buy there. The cars look good, but they are trash. Don't be fooled. I would give them a zero star if possible. I've thought as many people that are unhappy with this company we should go to the attorney general to get better protection from our state leaders against these financial predators who take advantage of New Mexicans!