I'm only writing this review to protect others from this company, and specifically from this store in Santa Fe. I only got as far into the experience as ordering a car that was shipped from their Nevada Store. When it arrived in Santa Fe I discovered the truly underhanded and bizarre extent they go through to lie, obsfucate, and take your money. Only when I asked to see the car's history did I see that the car I had ordered had been in 3 collisions within 2 1/2 months, 2 of them severe. When I saw this, I immediately reversed course, and because they had not disclosed this, I asked for my deposit back. I was told they don't refund deposits. And that's when the store's manager, Ben/Benjamin/Benji Peters, got involved. He became unhinged when I said I was never told it was a salvaged title, and I wanted my money back (not to mention the car was dirty, had missing bolts and broken parts under the hood, and not a drop of coolant in it). Because I rightfully raised these concerns, Mr. Peters took it personally, immediately slammed his hands on his desk, began making a bizarre scene, and ordered me "out of HIS store". When I protested I wasn't leaving until I got my deposit back, he threatened to call police. I'm 64 years old, hardly a threat, and I wasn't even raising my voice. For him to react this childishly was a shocking display of unprofessionalism, to say the least. I did leave, but have since contacted their corporate office, and plan on taking this as far as I need to to get my deposit returned to me, and voice my concerns over Mr. Peters' behavior. Buyers beware. read more

Cars are not safe when rebuilt from salvage. We hit a dog that ran out in front of our car and it totaled the car that we bought from AutoSavvy. The frame shifted after a dog and our car collided. I can't even imagine if a car or truck had hit us. The gap insurance takes an arm and a leg to get anything out of them, and in the end with all the miscommunication from the dealer and the Ally gap insurance they hope you give up on the claim before they pay out. They were short of paying the car off and we got stuck with the bill. Please don't buy cars from this dealership. You will regret it. I wouldn't send my enemy to buy there. The cars look good, but they are trash. Don't be fooled. I would give them a zero star if possible. I've thought as many people that are unhappy with this company we should go to the attorney general to get better protection from our state leaders against these financial predators who take advantage of New Mexicans! read more

A month later and these guys are still trying to sell me a car. I have had to block their number and email because telling them to not contact me hasn't worked, and removing their emails doesn't work either. Worst shopping experience of my life! The finance guy was too pushy. To the point where I was feeling bullied. It was going to be a big purchase for me. I wanted time to sit with the decision over night. I also wanted time to review everything in the quiet of my home. I'm really glad I did. Branded Tiles are kind of a big thing that they gloss over, relying on people being ignorant of the ramifications of purchasing a branded title. I don't want my process for making a $30,000 purchase to be labeled as over thinking or to be called someone who "stresses out a lot". That was exactly what was said to me. I very calmly explained for at least 15-20 minutes that I wasn't going to sign the papers today. I was going to think about it overnight and come back with a check. The other dealer I saw earlier in the day was totally fine with that. This guy took hard sell too far. read more

0/10 Stars FOR SURE. I purchased 2023 Yukon Denali Ultimate from AutoSavvy Santa Fe on January 14,2026. Took the car home, drove it a few times and on January 27,2026 I was driving down the road, 4 miles from my house a message pops up "oil pressure low, turn vehicle off" I slow down, pull over maybe 200 yards total, in a no cell phone service area. I had to walk to service to call my husband to come get me. Auto Savvy does not answer the phone, we tried for over an hour. We finally had to have a local tow service take the vehicle to Auto Savvy (which they claimed we would be reimbursed for and have not been) The next day we drive down to Santa Fe and they tell us the motor is seized and proceed to state "I'm not pointing fingers but..." blaming me right off the bat. They claimed they have a freeze frame photo seeing exactly what I could see on the dash, which is a lie. We cannot get anyone in the company hardly to communicate with us. If you get them to answer it is someone in another state, Az,Tx,Nv (the three states I have talked to anyway) and they cannot help you. We asked for a loaner they offer a tiny Subaru hatchback. They do not call us back, we have to call every time and get promised "A Call Back" which usually doesn't come or is at least days to a week later. We asked them to cover the first payment because the vehicle is not even in my possession still a month later when the payment is due. The car came with a dealership warranty, which they will not honor. It has now been a month, I paid the payment and the company calls and states they will "split the cost with me for the new motor"... I drove it 13 days and its under warranty?...They still claim I "drove 12 miles after the light came on". I spoke with a GM Engineer, shared screenshots with him that they claim show where they are coming up with the 12 miles..he stated. "You can have a fault trip failure occur and it will not set off the warning light. Freeze frame data does not prove driver abuse" AutoSavvy does not care, they just decided to take 1k off my portion of the new motor. It's now at a standstill. I either pay 1/2 minus 1k knowing good and well I did nothing wrong or we stay at a standstill. This company doesn't trust me, they didn't share the wreck this car had been in previously, they hardly call back, I have seen nothing on my car stating what is wrong, and they are not honest at all. They aren't honoring the warranty, but also want to be the ones to fix it.. why.. so I can barely make it home? They did a shotty job in the first place and I'm supposed to trust it now? They asked for a review the day of purchase and I wrote one, later to find out it is to shadow the tons of horrible reviews I have since read. Please do yourself a favor and read the reviews, stay away, and do not end up in the same nightmare I'm in. read more

danger!!!!!! they will damage your vehicle if u try to get serviced under warranty pretty sure I need a new engine I told channel 13 DONT SHOP HERE!!!!!!! read more

AutoSavvy Santa Fe - Used Car Dealers Near Me - Santa Fe, New Mexico

Would give zero stars if I could. Stay far far away from this scam of a dealer. Their warranty doesn't cover what it says it does. You will be left with thousands in repairs. read more

This place fucking sucks I wouldn't recommend I literally haven't had my car for a year yet two weeks in of getting my car my axel broke had to pay out of pocket to fix it because the warranty they claim I have didn't work and now I was told that I need a new engine and I have to pay out of pocket too just remember that they told me that everything was brand new in the car fuck this place‼‼‼‼‼ read more

I too would give zero stars. Inventory from salvaged wrecks that insurers totaled out instead of paying for repairs. But Auto Savvy gets you on the back end, making you think you got a good car and then you have a big repair bill after they make you wait a couple months to get in (making your appointment on a remote number). The 2021 vehicle they sold me ("You drive a hard bargain, really got us down," the slimeball told me) has a non-functioning air conditioner, low beams that see about 40 feet, and the trunk latch doesn't work. The starter went out a couple days ago. And they're covering none of it! And I really love how the whole sales team met me in the parking lot, I'm sure knowing that I was there to call them out for the lemon they sold me. Don't want someone coming in to spoil the racket with the fresh meat on the sales floor. read more

0 out of 5 stars. Worked with Jeremy and to start he was all over it. He got me videos and was responsive. Then after a day or two of talking he said he'd call me back and never did. A week or so later I called on the same vehicle I already spoke with him about. They sent me a sales work up on the vehicle that included $12k in extras I didn't ask for including Nee Mexico tax and I was an out of state buyer. I asked Jeremy to work it up with no extras but my state tax. More than 24 hours later I still don't have the numbers. If you don't buy all their extra BS they don't want to sell you a car. Today I went online to write this review and saw several more just like mine. I probably would never buy a car from any auto savvy because of this one. Terrible people, business practices and treatment of potential customers. I've bought four different salvage title vehicles and NEVER had an issue. I have never bought any of those from auto savvy and now I NEVER will!!! BEWARE OF GARBAGE BUSINESS TACTICS FROM JEREMY AND HIS SALES MANAGER! read more

0/5 Stars! These guys sold me a car then weeks later had me bring the card back due to "fraud" on my credit acct. told me I would get my down patent back in a week. It's been 2 weeks ! They called to tell me they had a check for me, then allowed me to drive 1 hr then and back just to tell me that it was processed fully and that I would receive it at midnight. Here it is 1:06 am and no fucking money read more

They scammed my parents out of $2,000 because they told them this would be money for a down payment but the $2k was only to hold the truck until they picked it up, it wasn't towards the down payment. They have no communication with the customers. Ive bought many cars at different dealerships mainly in ABQ but this one is the worst one in NM. read more

Do not trust this car dealership! As a woman of a certain age, I was deceived in a myriad of ways, only one of which was the contract price being $1,800 higher than the listed price. AutoSavvy should be named AutoSalvage because that is exactly what they do--salvage totaled cars. The majority of their cars have been totaled due to wrecks, water and mechanical damage. They flagrantly lied to me about the APR, which ended up being more than twice what they quoted me. Buyer beware! Run, don't walk, away from this unethical, deceitful, exploitative business. Don't fall for their age-old tactics of having you sign a piece of scrap paper committing to buying a car the same day, or the salesmen's back-and-forth trips to the manager, or the long waits as part of their tactics to tire you out in order to take advantage of you. read more

These guys are the reason for the sleazy used care dealer reputation. First, they act like they don't have any idea the reason for the salvage title. If they are so thorough like the act, they would know the reason there is a salvage title. Thank God for Carfax with bozos like this out there! My son brought his car in that had quite a few modifications on it, and wanted to trade. The manager took the paperwork out of the glovebox to help "value" the car. He then comes back with "the mods don't add value". 10k worth of mods don't add value? Obviously we left, but realized the next day that they hadn't returned the paperwork to us. When I contacted the salesman, the paperwork was "thrown out by the cleaner". Seriously? It was my son's record of everything that had been done! Any dealer that screws a 17 year old should is a real piece of work. Will be contacting better business bureau and filing a complaint over these guys. read more

If I could give it no stars I would. From the beginning I applied with a sales person only to never receive a call back from the original sales person. I called to follow up and was referred to Angel. I told him that I would like to do an application prior to coming in as I did not want to waste his or my time. He told me an application could not be done ahead of time and I needed to come in. Told him I was credit challenged and explained my situation, and he reassured me that they would get me into a car with little or no money down. I also explained I was referred to them by a finance company ahead of time and said yes they work with them and will get me approved. So I reluctantly agreed to take time off and drive an hour away to visit. I arrived and did my application only to be told I was challenged via credit and would need a co-signer and a significant down payment. I expressed to him that I knew that already that is the reason for doing an application first prior to coming in. On top of it I had to come back to get my drivers license when I left as I did not return it. Lastly he did tell me that they were going to submit my application to a few finance entities for review and let me know what the status was. This was on a week day. I told him regardless to let me know. I left and I proceeded to shake his hand only to have the guy just sit with a lazy handshake. No sales person of professionalism would sit to shake another's hand or lead a customer on from the start with false hopes of a vehicle when the customer was transparent from the start. These are deceitful sales tactics and uncalled for experience that wasted my time and effort. I would not recommend this establishment for the purposes of securing a vehicle, and to seek out a reputable dealership that is clear and concise without misleading sales tactics. read more

After reviewing our paperwork that we were rushed through, we realized that we were charged for a GPS service that we DID not want as well as a Protection plan on our car's paint that we TOLD them we DID NOT want. I have emailed the finance manager to ask him about it and get this resolved but they wont even take the time to answer an email. Would be willing to take the time and change this review if they would take the time to correct their mistake! read more

These people are a bunch of scammers! Make sure you don't trust anything they say and read every word in the contract. They will look at you straight in your face and tell you something is free and the reality is that you will end up paying $600 for an APEX service that is not wanted or needed. They will also tell you about how good they are at planting trees that you will be obligated to pay $200 for. These people should not be trusted!!!! read more

I would give zero stars if I could! This place if run by scam artists that will constantly presurre you into sign paper work before being given a carfax or what interest rate I would be looking at! The car I test drove was dirty and filthy, while I was test driving the salesman mentioned that all their vehicles have BRANDED titles which means they have been wrecked and have had major damage and are unsafe!! Most insurance companies will NOT insure you!! Stay away!! read more

General manager Stan Holt and his partner Jimmy Perez did a great job in helping us. Salesman Misael Villalobos was fantastic.

We purchased a Cadillac xt5 from auto savvy in April, 2023 with an extended warranty. Our check engine light went on about 5 months after our purchase. Turns out it was a transmission problem that was not fixed properly prior to us taking ownership. Neither Auto savvy nor the extended warranty will cover the cost of the fix so we are out of pocket $3,500. Auto savvy has been very difficult to communicate with during this entire process and there is no accountability. I have filed a complaint with the BBB. read more

Process was easy and they worked with us on a few different issues! Manager also offered free gas after paperwork was held back a little.