The store seems to have new staff, bring back the old members!! I went to the printing area where…read moreI viewed four employees standing around laughing and talking. Clearly they could have found something to do. After getting my prints and a few other things I needed to purchase I went to the front registers where I was clearly skipped by an employee who checked out several people who were behind me. I had to walk all the way back to the printing location where I again saw the same three employees still standing around doing nothing. A new one had shown up with a poor attitude couldn't tell if I should have addressed as "Sir" or "Ma'am".... either way, the red head was a jerk. I was highly annoyed with the poor service today. Hopefully this crew won't be around too much longer. Employees can make or break a business.... just saying - they suck!!!

I came here for some pens that I couldn't find elsewhere. The staff was helpful in the aisles but…read moreI couldn't find anyone to check me out when I was ready. I ended up going to the very far left of the store which looked like the printing area or customer service area... not sure. The registers and check-out process was a little strange but I got what was needed and I was happy.

Do not use this company! They came in and promised us savings and it is costing us more because…read morethey grossly understated the month usage, costing me 1500.00 per month. We are constantly running out of toner and we had a printer go down on 4/23 and it is 4/29 and they still have not shown up to fix it.

RANGER FANS and those going to Choctaw Stadium, turn on Exchange near Arlington Office Furniture…read morefor $18 parking on game day. Vendors take credit cards I'm sure Arlington Office Furniture is great too!

I dropped off a prelabeled package to be mailed via FedEx on 2/7/2024 at around 10am. The associate…read morewas beyond rude, impatient, and acted as though she had better things to do than her j-o-b. From start to finish, it took 25 minutes just to get her to 'accept' the package and print me a confirmation receipt. 25 minutes of her sour attitude and her hating the world. It is now 2/9/2024 and my package is MIA. There is no record that FedEx even received. I called the Office Max store only to be told by some guy that it wasn't their issue. The package wasn't in their store any longer so it is on FedEx. This place is trash-if you don't want to lose your packages and want someone to give you good customer service-go across I20 and go the real FedEx store....I have learned my lesson.

Store is empty, shelves are almost empty, and bringing in Fed Ex shipment takes 20+ minutes. Not…read moreworth your time.

I've visited this Office Depot location twice before without any issues, so I was caught off guard…read moreby my experience on April 3rd at Store #3304. I walked straight to the service desk and stood there for about 15 minutes. The associate working the desk -- name started with C -- never greeted me, never looked up, nothing. He then started calling names and helped two people who walked in after me. When I calmly asked why those customers were helped first, he asked if I signed in. I had no idea a sign-in was required -- no one mentioned it on my previous two visits. A simple greeting would have been the perfect opportunity to let me know. I addressed his rudeness directly and walked out. Management needs to invest in basic customer service training. Every person who walks through that door deserves to be acknowledged -- and for the record, coupons and discounts don't change bad behavior. Period.

Print service is horrible. Waited an hour and then was told it would be tomorrow. Went to FedEx…read moreKinkos and got it in 2 minutes .

Excellent customer service! Chandler was very helpful finding a solution to my issue!read more

Dear Office Depot Management,…read more Today, I visited your store location and had the worst customer service experience I've ever encountered. I came in to print logos for my daughter's birthday party, but the associate working in the Print & Copy department was extremely unhelpful and displayed a poor attitude throughout the interaction. While I observed her assisting other customers--going as far as walking them to the products they needed--I did not receive the same level of service. She seemed visibly annoyed by my questions and made me feel as though my presence was a burden. Additionally, I noticed that she provided other customers with their labels to check out at the front counter. However, when it was my turn, she required me to pay in the back with her, which made me feel singled out and uncomfortable. The entire experience felt discriminatory and disrespectful. I have always shopped at Office Depot and never had an issue before. The fact that I still spent $59.23 in a place where I felt unwelcome is very upsetting. Unfortunately, due to this experience, Office Depot has lost me as a customer.

Five stars all the way for customer service, finished products, quick results and value! Thank…read moreyou, Clint, for taking time to explain the differences in print press vs. copies, and helping me understand cardstock types/descriptions. When I went in the shop, I thought I might place an order and have my cards in a week or so, but happily, I walked out with finished products in my hand! Hooray... and a big "thank you!"

Highly recommend these guys for your printing needs and desires!!…read more I had a vision of what I wanted and how I wanted it to look. I worked with Brian to tweak it. And I am very very please with the finish products!!! Clint is awesome also. They both make the process very easy from start to finish. Prices, turnaround times, quality of work, creative input and customer service all 10 stars!!!