Dresses are beautiful. Staff were somewhat unhelpful. Dress was missing a button. I had to ask if…read morethey had it anywhere, or another, and for a discount. Not very forthcoming with a way to fix it. Crummy. Another staff person eventually found it or another button randomly in a drawer. Worst part is- day of baptism: black security tag left inside dress! Wow. Explain that discomfort to a baby!! Tried to get it off. Impossible. BIG oversight by the store and a headache to deal with on the day of the baptism!

They have been going above and beyond to help customers exchange dresses due to cancellations…read morebecause of the pandemic! They will set up an appointment for you as they have to limit the number of people in the store. The staff wears a mask and sanitized the change room before we went in. Excellent service and beautiful dresses!

GREAT CUSTOMER SERVICE!!! Last week I went into the store to…read morepurchase a gift for a little girl. Her parents are good friends of mine and I wanted them to know that I appreciated their friendship. I purchased a Gucci little dress. It was so beautiful. The staff were amazing and I loved the experience. They were all helping me pick the perfect gift for the perfect girl. The parents loved the gift and I know the mother will probably buy something to match the little girl's outfit. This store is a gem. I would advise anyone to shop there.

Amazing selection, good service. Simply way too over…read morepriced. But I guess if they have the exclusive on some of the big designer names they can price it whatever they want. And if you want it you're gonna HAVE TO pay for it.

Nice old store, a family business, has everything you need for little kids from accessories to…read moreformal dresses and suits. Staff is very friendly, the place is enormous with countless selections covering all ages. "The owner is a sweet old lady, who is very helpful and will make sure that you're taken care of either by herself or one of her staff. They also have a loyalty points program which will offer you instant savings on every order.

This place is still the same since it opened back in the 80's. Time for a renovation. Selection is…read morenot that great you can find nicer fashion for kids on line and cheaper. The service needs to improve. Time to consider diversity in your workplace. Please make sure you really love the product you buy from this place because there is NO REFUND.

I came in and asked if they can take the clothes I am selling and they turned it away and said it's…read moreclosed for the day it was around noon time and since that day I called EVERYDAY to ask if their counter is open for two weeks and they always said IT'S CLOSED FOR THE DAY and come or call tomorrow! At random times! I am asking for their names and they would not tell me so I can keep track! I am so done with this location I will just drive through a different location than going to this one SAVE YOUR TIME PEOPLE! People here are rude and won't even bother helping you when you try to buy stuff. When it comes to their clothes why do they accept stuff that are just not usable anymore? AVOID THIS LOCATION! SAVE YOUR TIME DRIVE SOMEWHERE ELSE. HIRE NICER AND BETTER EMPLOYEES!

First of all I drove all the way here on a Sunday only to find out that they don't take items on…read moreSundays. returned on a Monday and they literally offered me $6 for an almost new (worn twice ) $250 coat. staff was rude too

I love the selection and service I receive at Cradle & Co. I found a 1 piece tuxedo for my infant…read moreson, for a wedding, which was so soft, was was able to nap in it AND look amazing in pics. They also have fantastic sales all the time, which they advertise on both Facebook and Instagram, so i'm always up to date. Let's also talk about the fashion... my kids have never looked better!

From the owner: Warm and welcoming local boutique and baby registry, offering a one-stop-shop for everything…read morebaby-related. From high chairs & strollers, to clothes & carriers.

Clothes: Good quality and there probably isn't anywhere in the vicinity that sells childrens…read moreclothing that is nice as Jacadi clothing Service: Terrible. Not even a hello from the staff as came in and looked for our sizes. Don't get me wrong, I like to look on my own but when you can tell that we can't find a size we would appreciate some help. Return/exchange policy: Even worse than the service. The "manager" couldn't do a single thing for us after her staff failed to mention what their policy was when we had gone to the store 2 weeks prior. This location of Jacadi get 4 stars for their clothes but the staff and policies made me sure that I wouldn't be returning. Looks like I will be visiting a lot more childrens clothing stores in the area.

Worst store EVER! Terrible customer service and horrible exchange/return policy! Please do NOT shop…read moreat this store! I asked the staff if I could return if I don't like my purchase and the lady said yes. I even double confirmed if it will be a full return and she said yes. So I bought two dresses and told the lady I will let my daughter try it on and pick ONE (and the staff didn't say anything.) The next day I went back to the store and wanted the return the item I didn't like. But the same staff told me I couldn't get a return on my credit card but only a store credit can be issued!!!! And she said the "full return" she mentioned yesterday meant a "full return to store credit". What a joke?!?! This is totally a fraud!!!!! She knew that I only need ONE dress for my daughter but didn't remind me when I bought two assuming I can return the other one!! And the way she talked to me was really bad and arrogant and she didn't feel sorry at all! I saw the other reviews of this store and many people had same experience. So I think they are playing this policy on purpose to raise their sales. I will NEVER EVER shop at Jacadi at bayview village again!