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    Old Navy

    3.0 (1 review)
    Closed 11:00 am - 7:00 pm

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    13 years ago

    Helpful 2
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    RW&CO. - Storefront

    RW&CO.

    (3 reviews)

    $$

    Unionville

    RW&CO is my favourite clothing store for getting business and business-casual outfits. Truly, any…read moreRW&CO store would do but at this location, I would say the customer service absolutely rocked it! The store was having an awesome sale and so I picked out a lot of tops to try before I choose to purchase the ones that looked best on me. I was carrying about 5 tops before a sales associate noticed that my hands were full and offered to drop it off in a change room for me. That was pretty kind! I picked out a couple more tops and a few bottoms and then I went to the change room. My first expression when I saw it was "WOW." I loved how the sale associate carefully placed my clothes on the rack. I have been to some change rooms where the associate just put all the clothes on the hanger but this associate spread it out and I was able to see what clothes I wanted to try. I was enamoured by this gesture that I had to take a picture of it! After I tried on my clothes, I chose the few that I wanted to buy and went to check out. The process of checking out was super easy and I loved how the sale associate followed up to ask how the clothes were. These may be small things but it totally made me enjoy my shopping experience. Overall, would I return? ABSOLUTELY!

    I was in dire need of a new Suit and bow tie for a Black Suit gala night event in downtown Toronto…read more I visited the RW and Co store in Markville mall on Thursday January 19 to shop for the suit. The store was quite with no customers but two employees - Male and Female were both standing behind the desk and chatting away. They did not acknowledge my presence or even ask if I need help. I was so disappointed, I spent time walking around trying to get their attention. In the end, I left the store and went across to Tip Top store which had other customers yet my presence was acknowledge by the Associates and they were willing to assist with my purchase. After spending over $500 for my suit at Tip Top but I did not like the selection of bow ties so I decided to go back to RW and Co with my shopping bags in hand, that's when the two Associates acknowledged me which I find really funny. It tells me that I was clearly either profiled or they just could not be bordered. Either way, it was a terrible experience and I hope the managers at the store will do better in training their staff.

    Old Navy - womenscloth - Updated May 2026

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