1. Carter's Babies & Kids

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Alpharetta, GA

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Carter's Babies & Kids

3.4 (5 reviews)
Closed • 11:00 am - 7:00 pm

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6 years ago

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7 years ago

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14 years ago

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10 years ago

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Old Navy

Old Navy

1.9(32 reviews)
0.0 mi
•$$

I came in Saturday, 9/12/26 to exchange some pants I purchased online. I was looking around and a…read morestaff member approached me and asked if I needed help. I showed him my email order and he started looking for them. While he looked I walked around and of course I picked up some things lol. He'd find me and let me know he was still looking and asked another person to help on the search. That's great customer service. I looked at his name tag but it just said Manager. He said his name was Justin.After searching the store he informed me they didn't have any on clearance or anywhere hiding out. :) Justin even called another store for me. Someone else checked me out and I didn't realize until I'd left that he only gave me the 40% discount, not the 50% I was supposed to get. When I returned to the store Justin was up front and greeted me with a smile and said, "welcome back!" I mean I was wearing a lime green fitness outfit so I wasn't hard to miss or forget lol. A line was forming and I asked him to look over the receipt to make sure I wasn't missing something before I got in line. He said there was a mistake and informed a different staff person at the register now how to handle the transaction. We need more people in customer forward positions providing the great customer service Justin gave me. Thank you to Justin and the young woman, petite African American woman, who helped him search for the pants during my initial visit, and to the 2nd cashier who had to refund all my items and re-rind them. She was pleasant and helpful. A kudos to Old Navy overall. I was unaware they gave 10% discount to military. Thanks for giving back to our military!

Cheap clothes all pretty nondescript and just more monotony in a sea of sameness. Just nothing that…read moreis unique or stylish... all of it is cheaply made... and all of it is just flat dull. Don't expect any kind of help, don't expect a major selection, don't expect the place they paint the picture of in the commercials. Why in the world did I come here.. well I was desperate for some pjs for my sons pajama day at school. I wanted something for him to wear that he hadn't already worn the heck out of and was cool. I blame my own stupidity for thinking that there was any chance that I could find something like that here. Unless you want cheaply made blah ho hum clothes... I would just not bother coming here.

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Macy's

Macy's

2.3(66 reviews)
0.4 mi
•$$

Why is it that everyone that works here is in their 70s?!? I mean that staff is soooooo old!…read more Macy's seriously need to try and get with the times! It's not that old people can't sell or aren't great to talk to or aren't helpful... not what I'm saying here... I'm just saying that if they want to survive the times they need to get fresh, vibrant, and hip. Macy's is like an old dinosaur that is dying a slow death. Their merchandise is dated in a lot of cases, their displays are dreary, their stores are old... they need an update! Upgrade upgrade! I'm not exactly sure why I even come here anymore... I rarely buy anything... even if it is on trend or stylish because the presentation here is just BLAH! It makes everything seem "less so". I know I'm sounding like a punk... but I'm 52 and even I feel like this place is out dated when I come in.

My wife returned $269.35 to this location and received a gift card with no expiration date. I…read morechecked the card balance online and it shows $0!!! No one has used it. I am not the only person who has had this problem: https://www.reddit.com/r/MacysStores/comments/1b7szmo/gift_card_issues/ None of the customers in that thread show that Macy's had made any restitution to their customers. The card number gets printed on the receipt and is only protected by a 4 digit CID that could easily be brute force cracked (only 10,000 combinations). Sometimes there are only 2 digits for the PIN. One person had $3500 stolen from them. Macy's needs to talk to corporate and put a stop to this. This is ridiculous.

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Carter's Babies & Kids - accessories - Updated October 2026

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