Updated review after 8 years : I stopped by and purchased a pair of jeans and a top . The manager…read morestarted a dressing room for me and I was pleased with the attention I received. I used to shop at the Cumberland location religiously years ago . I remember this being my favorite location amongst the others I pass to visit this shop . The customer care is top notch in my opinion. I'm treated like a person and the staff is always helpful .

It's disgusting when you pay for and receive a pair of USED shoes…read more And the customer service department would not give me a refund upfront. And and they wanted to send me a new pair of shoes and charge me for both. This experience has done it for me. No more shopping at this company.

This is by far the WORST luxury shopping overall experience that I have ever had. I have been a…read morecustomer of the store for five years and generally received great service until February 2019. I had sent in four pairs of Valentino pumps to be repaired (all four pairs had been purchased at the boutique in addition to clothing and handbags) - I was told it would be a month or so regarding turn around on the repair. It is now December and I haven't received one pair of the repaired shoes that I had sent in. I have called a total of 37 times trying to get information regarding the status of the repair starting in April - December. Each time, the manager is not in and I never receive a phone call back. Once I did get in touch with the Manager Katie, she had zero knowledge of my 37 calls/messages, and zero knowledge of my four pairs of shoes and the repairs being made to them. At one point a sales associate told me they LOST my shoes and could not locate them and I must have sent them else where to be repaired. Yep - you read that right. Finally after possibly locating my shoes, Katie the manager promised to overnight the shoes to me to have the very next day. That was THREE WEEKS ago and no shoes. I have called, left messages and no one will return my calls. This is by far the WORST level of customer service imaginable. Such as shame for Valentino to manage a store this way - I will NEVER SHOP with the brand again. period.

Was warmly greeted and met by friendly staff upon entering. The girl that helped me was ok…read more Something about her spirit was off and I could feel it in her tone, which is why I'm giving 4 stars. The boutique was squeaky clean and looked so nice. The girl (and I didn't bother remembering her name because as I said .... something about her was a little odd) that started off helping me was called to the back by the manager to help unload an order of shoes that had just come in. So one of the friendly male sales reps finished assisting me and rung me up. It was his bright smile and super willingness to attend to me that saved this experience and made it a 4 star. I think of the girl had of assisted me to the end, I would of end up giving it a 2 star. He personality was .... well, she didn't really have a personality.

First: Prices are going to feel high if you are used to shopping at Target or other stores. But as…read moresomeone who can sew AND works with leather: The goods here are top quality. Further as a woman with broad shoulders and curves on top of muscles: sizes that fit me are actually available, even for socks and shoes! I normally wear size 10.5 wide width shoes which means I cannot buy socks with girly prints, I have to go find buy men's sizes. Service was great. Everyone there was very helpful. Also they had no issues taking an e-gift card that I had which had no sku to scan. The person at the register types the code in with absolutely no argument. You wouldn't believe how many stores refuse to type in gift card codes... I'm looking at you Kroger.

Duluth Trading Company is a clothing retailer that sells high quality work clothes for men and…read morewomen. I've been a fan for years of their high quality flannel shirts and comfortable t shirts. I would best describe their stuff as functional and efficient. A cross between REI and LL Bean. Their fabrics are usually a cut above others and marry performance with function. This store in Kennesaw opened June 28,2019 in the same shopping center as the Michaels, Aldi and Petsmart. It's across the street from the never enough cashiers working Costco https://goo.gl/maps/jg5TwhGmSa6fnYFs7 The company is owned by the Finnish giant Fiskar (you know the orange handle scissors company) The company also owns The Royal Copenhagen brand, Waterford and Royal Albert. On the day that we went it was grand opening so tons of sales and specials. There are plenty of parking spots and every cash register was open and checking people out. The sales people here are super well trained and are very attentive. They have tons of knowledge on how the item is made and what sets it apart from the rest. I am really glad they are here and can't wait to return when the crowd dies down a bit.

Stopped here after visiting another store close by & ended up getting some gifts for the upcoming…read moreholiday. The staff was a little preoccupied that slightly hindered customer interaction. One of the Sales Associates came to where I was perusing & told me about the $100 Gift Card promotion. I took advantage & yielded me a $20 Bonus Card - the perfect topping to the Gift Card. I noticed many sales going on & saw the same at another location. Sales are always good, especially with some of the higher-end merchandise. I've caught myself frequenting the Phipps Plaza location more often.

Came here while perusing the mall. The staff was very nice and there was a cute selection of…read moreclothing. However, they were missing my size in many of the jeans I liked. I'm hoping they re-stock soon.

This is one of my favorite Ted Baker stores. It's a beautiful store. The service is excellent…read more They're so polite and respectful. The clothes and scarves and bags are nice. You can find some good sales. The store is at the Lenox Square mall which is an awesome mall. There a lot of parking.

Best dresses Fitted, flattering and feminine…read more Beautiful and always complimented. Check sizing as this is a London store. I wear a six and can do a size 2 or 3 depending on the style.

I love Billy Reid clothes, and this store is always a great location to stop by. When I walk in,…read morethey always offer me a beverage. The staff goes the extra mile to make sure you enjoy your shopping experience, which is important to me because I am one of those guys that absolutely hates shopping, so I really appreciate the extra effort. If you are on the Westside, stop by this great little shop, check out some cool clothes, by yourself something, and then go enjoy a Jeni's ice cream right across the bridge. Check it out!

Great store. Great product. Great help. Great sales staff. I think it was a Rachel who assisted me?…read moreGreat gal. G R E A T great ~gReAT~ g r e a t

I bought a D&K gift card for my husband for Christmas to use and he found something he liked. We…read morecalled the Duluth location that had his size. It took 45 mins from our home to arrive and then we were told they don't take D&K Gift cards. Inconvenience & dissatisfied Customer

Calling Steve Harvey!!! This place is overwhelming but there are definitely some diamonds in the…read morerough (very rough) available. This place is huge and they have a varied selection of clothing. I know that they sell clothes and shoes for men and women but I would say that this place definitely caters primarily to men. They have a nice selection of suits, suiting separates, shirts, and dress shoes at prices that are far below department stores. Ties on the other hand - leave a lot to be desired.

Not happy. Still on…read morethe quest to find denim leggings for the Lakers Hawks game tommorrow, so I go into this BCBG location in Dillards at Atlantic Station. I had seen some here before, but lack of time made it impossible for me to try them on then. Now I admit that I'm on the low side of being a plus size lady, so sometimes just for the sake of quality I realize that I just might have to buy on the high end....for some things...u just cant wear the $10 ones from Ross...so I go into this leased area of Dillards and explain to the lady at the counter...I want denim leggins. Well....I work in retail, so I know that our cell phones are not allowed on the sales floor, but really....who follows that rule??? I have even told a few people in my life....oh...dont get off the phone...i'm just browsing, but this lady..... ME....I am lookin for demin leggings HER....never looked up from her phone....oh...they are on the 30% off rack. ME...where is that? HER...over there ME....(huh.....where is that) Finally somone from the department on the other side of "over there" comes and says...can I help u? Dont u know Miss Madam had the nerve to tell him.....leave my customer alone. SHEESH....she wouldnt look up from her phone to help....and now telling someone to leave me alone that will help. So...I find some leggins (not on the 30% off rack) and I say....are these 30%off also.....(back to textin on her phone) looks up and says...NO....I say oh...are u running any promotions where I get money off (again...never looked up from the phone) that ended yesterday she says...oh...well is there any way u can honor it today...or is there a manger I can speak with, I say....oh...I'm the asst manager here and it would be me and I cant authorzie that? So I ask...well what was the promotion...she says....if u signed up for our email list, u will get 20% off of regular price merchandise, I say....oh...well I'll give u my email if you give me the 20% off.....(again....still texting, and showing another sales person the texts that she has received....still hasnt looked up at me yet)....no that was only being ran from Thursday to Sunday... So I say...well...u know...its a "recession"...r u really going to allow me to put these $108 leggings back on the rack and walk out this store empty handed, no one pays full price for anything anymore. I can see if it was a special promotion or coupon...but u want my email for 20% off....thats not even a real promotion. She didnt even respond.....the other clerk that she was showing her texts and photos too (she was in the band at her high school) says...theres nothing we can do for you. "WE"....u work upstairs in childrens. I just heard u say you are on your break. Well....u all know me....Made it my business to call the district manager this morning. I swear, customer service is coming back to retail if I have to die bringin it back. I think it wouldnt have been so bad...but when she said...I'm the asst manager...that just irked me....u are in management and u are sitting here textin and ignoring a customer. Well not this customer.

Not there anymore, please take listing down. A major waste of time and Dillard was a mess.read more