Five Stars!!! I had an outstanding experience working Christian Roettgers and Jonathan Chan at Cartelligent while purchasing my Lexus. I couldn't be happier with the service. From start to finish, they were professional and made the experience of buying a car (which is normally one of my least favorite things to do) smooth and stress-free They took the time to understand exactly what I was looking for, answered all my questions, and guided me through every step; always being transparent. What is usually a convoluted and time-consuming experience turned into an easy and efficient process. Christian handled negotiations, paperwork, and logistics. Jonathan completed the process and gave me a tutorial so I could get to know the new car. I highly recommend Cartelligent to anyone looking for a smarter, hassle-free way to purchase a vehicle. Five stars all the way. I'll never buy a vehicle any other way! read more

Radi and Ricardo made this the best car-buying experience I could have imagined. I heard about Cartelligent through Silicon Valley Clean Energy - I had no idea what I was in for. After reaching out to a few dealers myself, I met with Radi over the phone and he helped me get started. He made sure to listen to what was important to me and got me multiple options to choose from, not stopping until I was fully satisfied. Ricardo then arranged to pick me up in my new car after returning from a work trip at SJC - that is A++ customer service right there. Everyone was patient, friendly, and helped me get a great deal on an amazing car. read more

Cartelligent - 2025 Hyundai Ioniq 5 SEL - Car Dealers Near Me - Menlo Park, California

I had a wonderful experience working with Christian Roettgers from the Sausalito office and Jonathan Chan at the Menlo Park office. I had never worked with a vehicle broker before, and I am so impressed with Christian's professionalism and responsiveness. He very patiently answered all of my questions and addressed my concerns, even when I revised my request a few times. He was extremely knowledgeable and proactive, but I never felt rushed or pressured. He was able to find two vehicles that met my search parameters (even after I changed my mind about what I was looking for) within a week, and even provided me with guidance on financing and purchase options. I would enthusiastically recommend working with Christian and his team to anyone looking to buy a new vehicle, and look forward to working with him the next time I'm in the market. read more

Cassie of Cartelligent in Menlo Park got me a great lease deal on my Hyundai ioniq 5! She did an excellent job of teaching me about how leases work, guiding me through the process and getting me a very good deal on a 24 month lease! After my car arrived, Jonathan patiently instructed me about all the different features and menus available in the car, which was very helpful. They are working on selling my previous car for me as well! I did not use the service they provide that gives you information to help you decide which car or trim level to lease, but that sounds like a helpful service indeed. Thank you, Cartelligent! read more

Cartelligent - My new all electric Hyundai ionic 5 SEL - Car Dealers Near Me - Menlo Park, California

Great experience from first call to vehicle pick-up. Vincent answered all of my questions (I had many over a period of several days). Calls were answered promptly. The price was right. Nobody tried to talk me into anything. The car arrived on time and in the proper condition. They even picked me up at the train station and saved me a cab ride. The paperwork was organized for maximum efficiency and minimum hassle. The cherry on top...Riccardo spent an hour with me to demonstrate the features of the vehicle. Customer for life. read more

It was a seamless experience. I first worked with Cassie Shikano (out of the Sausalito location) entirely by email and phone. She found the exact car I wanted (2024 white Subaru Crosstrek with a moon roof), had it delivered to the Menlo Park location where Ricardo Rodriguez took over. He showed me the features of the car and then sent me on my way! All of this happened within a 2week period and both humans were extremely nice and easy to work with. Ricardo even drove me to BOA for me to get the cashiers check to pay for the car. Overall a fab 5+ star experience. Thx! read more

A friend referred me to Cartelligent for help with purchasing a new Toyota Cross Hybrid. What a great idea! Christian helped me after I had done quite a bit of research to educate myself as to what was available and had decided what kind of car I wanted. He saved me from all the stress around negotiating with a car dealer. He saved me even more stress by taking my old car as a trade-in. He was attentive, responded in a timely manner, and followed up on all my questions with friendliness and knowledge. He's great! read more

I would pay any price to never have to go to a car dealership again. Lucky for me, Cartelligent was not only affordable but essentially free given the savings they haggle on your behalf amongst various dealerships. All that while not needing to be on the lifetime phone/mailing list of the dealership you visited once in 1997. Can't wait til Cartelligent moves into the real estate business next. I will never again set foot in a car dealership (other than maybe a test drive) thanks to Cartelligent. read more

This review is from a vehicle purchase in June, 2023. Being one that dreads a visit to any car dealership, Cartelligent was a no-brainer and worthy of the fee. Working with Cassie (Sausalito) and Ricardo (Menlo Park) was seamless and hassle free. The only small hiccup was when a vehicle of interest was sold over a weekend, but Cassie was able to remedy that situation by securing another model the following week. Once finances were set & cleared, car was shipped, paper work was a breeze, keys in hand, and of course the big red bow...definitely a fast pace process! If I was in the market for another new vehicle in the future, I would most certainly refer to Cartelligent. Especially Cassie for here due diligence and ease to work with. Highly recommended. read more

I worked with Christian R. to lease a new Honda Prologue for my family. First time hiring a broker. I spent a few hours finding the best deals I could (though you don't have to do this), shared them with Christian, and he got to work right away. Cartelligent's pitch is that they will save you time and money, and as a deal-seeker and working parent of two young kids, I found that pitch really appealing -- and, based on the outcome, totally worth the fee. Christian did everything he said he would, and he did so with speed and professionalism. Simply put, he beat the best deal I could find, and he did it fast. I really appreciated working with someone who was in my corner (as opposed to a dealership) for a flat fee. I felt I was getting the same level of treatment as someone who might hire Cartelligent to source a specialized car that costs 3x our Honda! Thank you so much, Christian (and Jonathan at the Menlo location for facilitating delivery). We'll be back! read more

Let me preface this review by stating that I'm obsessed with cars. Even though I've owned a lot of them, I always spend hours upon hours researching each one that I have ever purchased. With this in mind, I recently was in the market for a new SUV to haul various carseats and other gear as the new official daddymobile. Despite needing to be utilitarian, this however didn't mean it had to be boring. I therefore did my research and decided that I wanted a SUV that cranked out power in the 600HP range. I also wanted it to be filled with the latest tech & gadgetry. With that in mind, I limited it down to the BMW X5M Comp, the MBZ GLE 63 S, the Porsche Cayenne Turbo and the Audi RSQ8. I originally tried shopping for the best price on my own through approaching all the various local dealerships. I even had some dealers where I was supposedly being given the "Friends & Family" insider's pricing since I had bought cars from them before. Before I proceeded to sign on the dotted line for any of my options, I decided to give Cartelligent a try just to make sure I was indeed getting the best price. This is when I met HILARY BROPHY of Cartelligent. From the moment I connected with her, she was super responsive. I learned that she could assist me with pricing on either purchasing or leasing virtually any new car. She informed me that this even applied to special custom factory orders. No matter what, she felt she could still beat any price that I had been promised already. While I felt this was highly unlikely, I decided to test it out just to see. I therefore priced out all my various choices with a customized list of options. Hilary did not bat an eye when it came to me wanting her to price out multiple vehicles all at once. She efficiently took my custom builds and within 24 hours got back to me on her negotiated Cartelligent prices. I was actually amazed when her deals were actually better than mine. Some were fairly close, but they were still undeniably better when it came down to the final numbers. After I did more research on which exact SUV best suited my needs, I told Hilary which one I wanted. As soon as I did this, she contacted her network of local dealers and secured me a build spot for my custom order. Exactly 12 weeks after putting in my order, my SUV was fully built and delivered to the local dealership. Hilary had the SUV delivered from the dealer to the Cartelligent office in Menlo Park which was nearest to my home. I showed up at this office, signed some final papers and paid for the agreed-upon driveoff amount via credit card (checks are also an option). BILL MOORE who runs the Menlo Park office assisted me with all this and he was extremely helpful and efficient. After all the paperwork was taken care of, he gave me a socially distanced intro of the key features of my new SUV and then handed me over the keys. Total time spent picking up my new ride was a very speedy 20 minutes. From start to finish, I truly cannot recommend Cartelligent enough. The days of me trying to go through my own negotiations for a new car are officially done. From now on, I am always planning to go through Hilary of Cartelligent! read more

An update on the new car purchase: I am so thrilled with Benjie and Billy's stellar services. Yet again, Cartelligent delivers. Immediately from the moment Benjie introduced himself as my sales manager, I could see that he was very experienced, professional, and personable. He followed up with frequent updates, to ensure I was never in the dark about my car. When the car was stuck in transport, he had a backup plan and had his dealer rep work with their regional management and port management. He was very transparent about every line item in my car transaction and remembered every single detail I relayed to him. Also, Billy is one of the most efficient team members I have ever met. His streamlined processes of reviewing and signing the sales agreement was so efficient, accurate and quick. At a dealership, I could have spent 4 hours or more. With Billy, I spent less than 10 minutes. White glove service from the start to the end! read more

My 15 year old Mini died unexpectedly last month. I loved that car and, honestly, I thought I'd get another 4-5 years out of it at least, but that's the way it goes. In any case, I had purchased it new through Cartelligent all those years ago. It was a good experience, so I decided to look them up and was pleased to see they're still going. Zach and Billy sorted it all out quickly and smoothly and got me back on the road again. Thanks guys! read more

I had the pleasure of working with Chris and this was the best car buying experience I have ever had, and could possibly imagine. I felt I had an expert on my side with invaluable insight and expertise through the whole process. The level of professionalism and expertise was outstanding. Overall the process was seamless and communication and availability was excellent every step of the way. I saved a ton of time, got exactly what I wanted, and am absolutely confident that I got the best deal. I will definitely use their services again and highly recommend them. read more

I worked with Aaron to order my new car last year and I'd recommend Cartelligent to my friends. It saved me tons of time to buy my new car. And help be got the best discount I could get. I even asked several dealers if they can match the discount that Cartelligent gave me. But none of them could. The only thing is that I did a special order and it took me a long time to get it. But I think it is more about the pandemic situation and has nothing to do with Cartelligent. read more

Wow. After years of terrible interactions at car dealerships, Cartelligent is the most delightful and unexpected experience I've had. I contacted them a month and half before my lease was up, and they told me it was too soon. They set a date to follow up two weeks later and they did. From there, I had the exact car I wanted within a week. Michael Carbone was fast, easy to work with, and professional. Billy Moore then took over to help with delivery. He showed up to my house with my new car, and the paperwork was finished within 10 minutes. I'm incredibly grateful to both of them for making this process enjoyable (a term I would never have previously used when describing leasing a car). read more

This was the first time I ever leased a brand new car and wow I have to say this was an AMAZING service. I would highly recommend this service to anyone, whether you plan on buying or leasing. Dwight specifically did a great job in making this process smooth and effortless. He worked hard to get me the exact car I wanted within a weeks time. With the pandemic, Cartelligent even made the effort to drop my car off to my house personally. Ricardo, the sweetest and most kind gentleman, did a fantastic job in giving me a quick tour of my new car as well as making sure all the paperwork was in line. Took less than 20 mins! I cannot express enough how great this service was. read more

My experience with Cartelligent was impeccable. Bryce Nash was an absolute dream to work with. He walked me carefully through each step of the process. He was able to identify the perfect car me for me and made the process of car purchase so easy! I would 100% recommend Cartelligent to my friends. I would also use Cartelligent again for future car purchases. Thank you, for making the car buying process such a wonderful experience. My car delivery rock star was the best! He brought me a big red bow to put in the car and took photos if me with it! I've always wanted that, and he did it without knowing how much I wanted that. read more

Cartelligent - What a peaceful process it was working with Cartelligent! - Car Dealers Near Me - Menlo Park, California

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I recently purchased an EV via Cartelligent. I stumbled onto them through DriveClean Bay Area program, using which I ordered the VW ID4. The wait time for the car was over an year, but Cartelligent was there throughout to answer any questions I had. Not once did I have to call the dealership (which is a huge relief especially in the current times when you don't know which dealer to trust). I worked closely with Vincent - super patient and super responsive! He answered every one of my question with great details. Would 10/10 go to them again for my next car! Oh one more thing - it took me a grand total of 15 mins from stepping into their office to driving off with the car. Butter smooth experience indeed. read more

Stumble upon Cartelligent while looking for a new car. I sent an inquiry through the website, got a phone call the next day. I already know what make/model I want as well as color/package. The account executive discussed the options and sent back a build form to confirm. Then he went to search for a car, came back in a few days telling us he found the car we want, with the exact exterior and interior colors, that was in transit from the port. He negotiated a pretty good price below MSRP for us (when one of the dealerships told me no way to go below MSRP for this particular model), and we also bought the lease end warranty from them which is cheaper than if you were to buy from the dealership. At delivery, we found one of the dealership-installed options was missing. They took care of contacting the dealership for us so we just had to swing by the dealership later on to pick up the missing part. For me, it took away all the stress from having to go to dealership and sit there for hours negotiating something that you don't know if you get a good deal or not. I think we may have spent like 30 mins doing the paperwork and we left with a new car. We were very well informed the status throughout the process. We also traded in our old car with them for a fairly good price. It was great experience for us and I'll for sure consider Cartelligent again for our next car. read more

My first time leasing a car and it was so easy! Radi in the Sausalito office helped me find a car about $150 cheaper a month than other car brokers. He was so responsive and made the entire experience so painless. Ricardo dropped the car directly at my house with a full tank of gas. He was on time, lovely to work with, and answered all my "stupid questions" with no judgement. Note, I was very hesitant about paying their fee at first - however it more than paid for itself and they didn't charge me until they had secured the car. Worth every penny. read more

We recently purchased two cars with Cartelligent Menlo Park and the experience was great. The found the cars that we wanted at a good price and the whole experience was totally stress free. Ricardo and Billy were so helpful and delivered the cars to us and took our trade-in. If you don't want to deal with the stress of a dealership and trying to do all the research yourself, Cartelligent is the way to go. I couldn't recommend these guys highly enough. read more

Had a great experience with Cartelligent finding a new Subaru Crosstrek in the Bay Area. These cars are hard to find right now and they got me a great one. Zach, Billy, and Ricardo were friendly and helpful, and I got exactly the car I wanted, much faster than I expected. I would happily work with them again. read more

Really loved working with Carintelligent! Totally different experience of buying a car then a dealership. Super patient, never any pressure and totally straight forward. Nick was amazing. In this crazy market, he found me exactly what I wanted at MSRP without any mark ups and I got the car the next day. It was fantastic and seamless process. He always responded right away when I reached out and was patient as I moved through the process. Highly recommend them and worth every penny! read more

I had a great experience using Cartelligent to get into my new lease, from start to finish. Shout out to Chris, Billy, and Ricardo for the super smooth experience. Ricardo also did an exceptional job helping ensure I had everything I needed when dropping the vehicle off. read more

Solid experience. Now usually I'm cool with car negotiations and the such but just had a baby and just recently did a Bolt lease so I was pretty tired of the whole drawn out process. Enter cartelligent. Worked with Chase. Chase was good at listening to what I wanted...I knew specifically the model and trim I wanted. He came back a few days later with a good result (I was looking for a 2017 in November of 2017 so the stock was low prepping for 2018s). His first price was decent but not any better than my first 5 internet "show me the price". Was about $300 over the "True car" average. I had a price of about $3.5K under MSRP...about $500 under invoice but Chase doubted we could get there... Being on paternity leave helps. I spent about 3 days emailing dealerships and playing them against each other. Low and behold I got them to exactly what I wanted. Sent it over to Chase. From there on was the benefit. He arranged competitive financing for me (beat Honda rate by a lot), and had the car delivered to my house. They also picked up my car for trade in and offered basically KBB value which is nice (another area dealers try to shaft us). The paperwork took 15 mins and I was a new car owner! All in all...it's good if you want to cut down the pressure tactics and wasting tons of time at a dealership waiting around. Do your homework...email a dozen dealers for their lowest price and keep emailing until you hit bottom. Then use these guys to save you some time. I think time is money...and for the $300 or so I paid I saved probably 3-4 hours at a dealership..no bait and switches...easy trade in. End of the day...service was worth it in my opinion. read more

They were able to find exactly what I wanted in Southern California and had it here in 3 days. New cars are complicated and Ricardo has come by twice to answer my questions and show me all the little nuances that Audi has built into their cars. From seat adjustments to steering wheel controls he has made it a fun car to drive. He does a fabulous job of teaching and explaining the car. This is a service that is well worth paying for these days if you are over 39. Bev read more

It's taken some time for me to write this review due to a relatively chaotic schedule, one of the primary reasons we chose to use this service. I was referred to Cartelligent by several several colleagues, Dwight specifically. He was a pleasure to work with and found the vehicle we were looking for very quickly, and at a much better price than I had ever anticipated. The ease of foregoing pricing negotiations and ability to sign paperwork upon pickup is a huge benefit. Dwight and Cartelligent are great and we will surely be coming back. Thanks again! read more

Chuck helped me find out a very rare car and offered smooth purchase experience. Love the service!

As a first time car buyer, Cartelligent made everything as seamless and pain free as possible. Mr. Carbone put in some serious work to secure the exact car I wanted, and I couldn't be happier. Amazingly, Mr. Rodriguez, out of the Menlo Park office, went above and beyond to hand deliver my car after he found out about my recent surgery. Amazing service from an excellent company. read more

I had an amazing experience with Dwight. Coming in, I knew which car I wanted. He reached out to the dealership that I have been talking to and understood the situation that I was in. Ultimately, he recommended I buy directly from them based on the price that they were offering. I love seeing a business who is willing to invest time and then direct you to what is best for you as a consumer. I highly recommend when buying a vehicle that you consider giving Cartelligent a chance to win your business. read more

Super easy. We had a specific car in mind and they found and sourced it for us. Chuck was great... Even when I thought I might have found a vehicle from another location, he gave impartial thoughts. Ricardo and Billy made the pickup process smooth and enjoyable. Will definitely look toward these guys when I'm in the market again. read more

Many thanks to Cartelligent for a smooth and enjoyable experience! Mark was a great help in finding the exact specs I was looking for, and the overall process from start to finish couldn't have been easier. A special thanks to Ricardo for all of his help in navigating a quick and efficient paperwork process, and in getting me set up and on my way on pick up day. Overall, highly recommend Cartelligent for a fantastic car buying experience. read more

The help that Chuck gave me during the process of acquiring a new car was priceless. He painstakingly was able to reserve, along with his fleet manager contact, a 0.00 mile brand new car as I wanted which was without any dealer options or accessories and a negotiated price that I would never have been able to receive on my own. Billy helped in obtaining a trade in value more than I could on my own. Ricardo was very personable in explaining the details of how the vehicles technology works. El habla español. Great service with or without the Covid microchip crisis. They protect us from the dealerships. Thanks guys. read more

We leased couple more times and since we established trust they tipped us off by selling a loaner vehicle from the dealer as a vip demo only vehicle . The vehicle fell apart within a week of purchase . Total failure with about 20k in parts change on transmission etc. Thankfully it was on warranty but cost us a lot of time and energy . The first year we had to go for 3 problems - all for a car we thought was just a vip demo then we were told later by the dealer which was a loaner vehicle not a vip demo and people have abused it badly. We lost so much trust in them. So be cautious when working with cartelligent sales people. Don't let your guard down. read more

Highly effective, efficient, professional car-buying service - an absolute pleasure to work with both Chuck and Ricardo. We told them exactly the car we wanted, which no dealer in the Bay Area had on their lot. Three weeks later the car was ours - they had obtained it for us from a dealer in Southern California at an excellent price. We signed off in less than one half hour, with our choice to sign off at our home, their office, or on a picnic table outside their office. In addition to doing all the legwork efficiently and effectively, they made car-buying the enjoyable experience it should be. We highly recommend Cartelligent for your next car-buying experience. read more

I had a great experience with Bryce and Billy at Cartelligent. I knew the exact car I wanted, but there were none available in the state, so Bryce quickly sent me a contract to order my dream car (Mazda MX5 in eternal blue). He was accurate about the wait time, communicated updates regularly, and was cheerful and enthusiastic. Billy at the Menlo Park office made the pickup SO easy. I brought what they requested and was driving out of there in 30 minutes! It would have been shorter but i had to ogle the amazing cars in the showroom. In contrast, I went to a dealer earlier for a test drive, it took much longer, i got passed between people, and couldn't get straight answers about timing or pricing. I'm using Cartelligent from now on. read more

We recently bought an all electric car through Cartelligent of Menlo Park. Ricardo greeted us warmly, explained the paperwork that had to be signed all in a competent but relaxed manner, putting my husband & I at ease. Not only did he explained the car's features but he even helped us hook up an app on our old car. He urged us to come again, if we had any questions. I assumed that comment is what every one says but most businesses don't follow through when you do return. Two days later we did return because Toyota's auxillary computer system is not at all user friendly. Ricardo and Jonathan spent nearly two hours with us puzzling out the technology with pateince and humor. We had been to two different Toyota dealerships where we talked to five different employees. None of them knew the ins & outs of the Toyota's computer. Ricardo & Jonathan were a great help. I highly recommend them & Cartelligent of Menlo Park, CA. read more

Thanks to Milton, Kenji and the rest of the Cartelligent team, we were able to lease a new Honda CR-V, and trade in our old Ford Escape with zero effort. It was a phenomenal experience, not just an evolution, but a REVOLUTION in the car buying or leasing experience. Buy or lease a car from a company that cares about YOUR interests first. I'm certainly happy I did! read more

Bought an e Golf from them and unfortunately the software was not updated properly so when I took it home to charge it, it wouldn't charge. The car was not drivable! I bought a brick. I tried to contact my broker (Don) to resolve the problem. At first, he was available to help but soon lost interest and stopped returning my repeated phonecalls for advice. The car was eventually fixed at the dealer and I was treated with more attention. The lack of returned phonecalls once I had a problem spoke volumes. I lost a lot of sleep but learned a valuable lesson. Don't buy from Cartelligent. read more