1. San Carlos Auto Solutions

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San Carlos, CA

San Carlos Auto Solutions

4.7 (295 reviews)
Closed • Closed

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Response time

4 days

Response rate

85%

Services - San Carlos Auto Solutions

Auto brake repair

Auto engine repair

San Carlos Auto Solutions Photos

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Recommended Reviews - San Carlos Auto Solutions

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Reviews With Photos

Getting my ML PPI'ed.
Frederick T.

Went to do a Pre-Purchase Inspection on a car that I was planning to buy. Called up Kenneth and his team and they were able to slide me in on their busy schedule. They gave me a run down of the results of the inspection, as well as their opinion on whether or not I should purchase the car. Very professional, helpful, and reliable. In and out about 40 minutes. Highly recommend for any car related work!

Anyone with an Acura NSX should (hands down) go see Kenneth at San Carlos Auto Solutions. We were having issues with our 1998 Acura NSX. We initially took it to a local Bay Area authorized Acura dealer. They had thought they fixed the issue but they didn't. We connected with Kenneth on Facebook where he came highly recommended by the local NSX community. Kenneth was very willing to help us. He was honest and said that he would do his best to help us fix some on-going issues we were having. He was able to fix the issue and also found some other problems that we were unaware of, which he was able fix as well. He kept us informed every step of the way. His attention to detail, promptness, expertise, and experience in dealing with older and highly specialized iconic vehicles is unparalleled. We will definitely be returning the San Carlos Auto Solutions for any further issues and needs for our car. The NSX has never run better and we finally feel good about taking it on road trips without the worry of the car throwing us fault codes.

Hi! I had a very scary incident today where my car stalled and had its alternator below 5%. (Don't even know how I made it to this place) from O'Reilly's but within 2 hours SCAS was able to put in my new alternator, causing a happy costumer! Very time efficient, amazing costumer service from Prince, and left feeling content! Highly recommend for anyone needing car services! Hope to use them for future car needs.

A walnut blast pass

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6 months ago

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2 years ago

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Kenneth W.

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1 year ago

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1 year ago

Years later and still the same amazing service. Highly recommend, this is the only place I will get my cars checked at!

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3 years ago

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1 year ago

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Kenneth W.

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3 years ago

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6 years ago

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4 years ago

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Kenneth W.

Thank you so much Savana. It was a pleasure assisting you!

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6 years ago

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4 years ago

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7 years ago

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Kenneth W.

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4 years ago

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5 years ago

I bring both my NSX and my Bentley here, and have always been happy with their work. They do a great job!

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Kenneth W.

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6 years ago

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8 years ago

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13 years ago

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4 years ago

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11 years ago

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7 years ago

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6 years ago

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8 years ago

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5 years ago

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6 years ago

I had them inspect a c4 corvette before buying it. They did a through job and identified issues and provide a detailed report with pictures

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6 years ago

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Kenneth W.

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9 years ago

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9 years ago

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Ask the Community - San Carlos Auto Solutions

How much for a tire alignment?

Our standard rate is at $238, which involves a 4 wheel alignment adjustment, relearning steering angle, and road test.

How much does an oil change cost?

It varies. We only use OEM engine oil (full synthetic grade approved by manufacturer specificication) and high quality oil filter. Any oil change services comes with a complimentary multipoint inspection, check and top off fluids if needed, and… 

View All 4 Questions

Review Highlights - San Carlos Auto Solutions

“Kevin dropped everything to help me in a bind as I needed to secure my vehicle for use the next day.”

Mentioned in 99 reviews

Read more highlights

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Redwood General Tire Pros - They missed it...

Redwood General Tire Pros

(417 reviews)

Did you know it is difficult to get an oil change for an RV? Not at Redwood General. They actually…read morechanged the oil in the parking lot. This was not like going to a fast lube place. It took time because I dropped in on a full mechanic shop. They were able to work me in. Their interactions with other customers was impressive. I felt they were honest and up front with everyone I saw. Anthony took great care of us and was a great representative of the shop. Highly recommend these guys.

"We're out to make every experience hassle free guaranteed" Today, I was and I am indignant about…read morethe service I am receiving. I deserve better. I tried to bring my car in yesterday for an oil change, but they said, at 1 PM, "booked for the rest of the day." They offered me at 8 AM this morning. I asked if there was anything later as it's a little bit early for me. Ultimately, yesterday, I scheduled a 9 AM. I showed up a few minutes early. My service rep, Dawn, explained that I needed to wait just a few minutes as she was texting another customer. Strike one. I kind of doubt that a text message couldn't have waited 2-3 minutes for me to get checked in. She looked around at an empty behind-the-counter and said somebody would be with me shortly to help. A man came out and got me started. Eventually, she came over and took over the transaction. She asked if I was going to wait or come back I asked, "How long will it take." She said it would take "a while." "How long will that will be?" Remember, I HAVE a 9 AM appointment. I have gone to Jiffy Lube in the past. Usually it takes 15 to 20 minutes, but never any more than 30. All other shops for which I have had an appointment, whether it be a dealer or another oil shop, they take an hour to an hour and a half. Her response? "Noon." That's three hours! She also explained there were a lot of cars ahead of me. I reminded her that I had a 9 AM appointment. I firmly, but not rudely, expressed the fact that that was not acceptable. I don't know if it will change anything, she simply said, "we will see what we can do." This is totally unacceptable and uncalled for. What's even the point of having an appointment then!? I can't think of any reason why I would ever come back here for the treatment I received and pointless and unprofessional process of scheduling. Had they told me upfront that it takes 2 1/2 or three hours at least I would not have come, or at least I would've brought some work along. Instead, I am wasting my time! I don't know the corporate structure, but it seems like this might be a franchise operation. In addition to writing here, I have not notified their corporate headquarters about what's going on. In the restroom, they have a professionally mounted magazine article talking about the nation's best tire store. The magazine article is dated from 2007. IF this store used to be good, they should take that magazine article down as now it's an affront to what it is today. I thought all should know how this shop is REALLY treating their customers. Don't bother trying to make an appointment. It doesn't seem to really matter.

Brothers Auto Masters - My Acura getting a wheel alignment

Brothers Auto Masters

(40 reviews)

Can't edit my original review so just updating to clarify some typos (FRICKING SIRI!!!):…read more I've taken my Porsche as well as my Mazda to their shop and BEEN happier with the quality and pricing of their work compared to the dealerships. They communicate efficiently and provide no more service than what is needed. In fact, I had the MAZDA dealership suggest thousands of dollars of work that was completely unnecessary.

I found these guys a couple months ago when I was in need of an oil change. I was looking for…read moreplaces that had reviews from women. Personally, I hate taking my car places because, unfortunately, females get taken advantage of. All their reviews were so great! I called and they were able to get me in the next day. I was able to drop my car off in the morning and pick it up after work. I asked what kind of oil and immediately was told not the cheap stuff for your BMW- I said good, you passed the test and we laughed. They were awesome. I have since taken my car back to replace my battery and get my engine bay cleaned. Battery is easy I know, but my car is special and I didn't want to deal with it. I was met again with exceptional service- going above and beyond! They respond quickly, provide great service and even throw in some jokes! These guys are seriously so kind (and funny). If you need to have work done in your car, take it to them! They gave me a great deal and took such good care of my car! Thank you!

Stress-Free Auto Care

Stress-Free Auto Care

(334 reviews)

Stress free is FAR from what just happened to me. Your company caused me stress if anything…read more I made an appt online and received a confirmation. I arrived a few mins early for my 1pm appt today.. and then I was told that they could not complete my service because there was not enough time. Please tell me why I received a confirmation for my appt if this could not be done TODAY? Or if you knew ahead of time that it could NOT be possible, why did I not receive a call sometime BEFORE my appt? Their way of fixing the problem was to "accommodate me" by offering me a time tomorrow (a weekday). That sounds like you're accommodating yourself more so than me. That's convenient for YOU. There are people who can only get these kind of services done on the weekend, me included. Then they offered me their branch in Redwood City, but provided me with a Jiffylube address just to get me out the door. But wait.. TO TOP IT OFF, they offered me a "discount" the next time I could come in. The price they offered me was more than; if not the same price I would have paid TODAY for the service. How is that a "discount"? After respectfully trying to see what they could possibly offer to make this situation right...in every single aspect, this was accommodating YOUR COMPANY and NOT me, the customer. Why would I come back? To get denied for another service? I am totally taken back today with this situation. I really hope you put this into consideration for your company. Especially if your Yelp staff is encouraging your customers to book their appts online for a "discount". This seems to causing people stress..and being you are the "stress-free auto care", this far from the case.

I used to take my Hyundai Elantra here, and my husband started to take his Mazda3 here too after my…read moreexperience. I hadn't needed to come for a while after switching cars but recently brought my Rivian to get the tire patched - they were super fast! They explained that there would be an extra labor charge for lifting up the Rivian, and what I could buy to have on hand to avoid the extra labor if there's ever another case where a shop doesn't already have it. I really appreciate getting emails and texts with pictures and updates!

Fast Track Tire & Auto Service - Happy customer

Fast Track Tire & Auto Service

(73 reviews)

I found myself in an emergency. I developed a large bubble on the sidewall of one of my tires. I…read moreoriginally stopped by a mechanic to do a patch work, but when they told me "it's dangerous to work on this tire, you need to not drive this vehicle and replace it immediately" I was in a bind. I was scared and never experienced this before. Very very unsettling, and I immediately started calling around for help. After contacting several places, including visiting Costco in foster city with no avail, I was told that many locations didn't have the tire size I needed. My vehicle has 18-inch rims...not common to carry. Finding a replacement wasn't as easy as I expected. Thankfully, this shop was extremely helpful. Not only did they have used tire I needed in stock, but they also took the time to walk me through my options and provide recommendations for future tire replacements. The front desk lady was super kind and friendly, very helpful and I appreciated her support. Very refreshing to have a memorable kind interaction. I appreciated her very much during this scary moment. What stood out most was how supportive and helpful everyone was throughout the process. They answered my questions, called me back with updates (their inventory and finding solutions), and genuinely made me feel safe and taken care of during a stressful situation. I felt they CARED. When you're dealing with something that directly impacts your safety on the road...and limited options due to it being 6pm with many local shops closing...that level of customer service means A LOT. I was able to leave with the used tire I needed and return for the future replacement they ordered for me (new, exact, and with warranty for 50k miles). Their team went above and beyond. What spoke most to me was their professionalism, kindness, and willingness to help made all the difference. Go with them. I'm incredibly grateful for their assistance. I highly recommend them to anyone looking for honest, knowledgeable, and caring service.

Fast and cordial!! Drove up with low tire pressure and asked for an air fill up. Took care of my…read moreproblem right away.

Wheel Works

Wheel Works

(262 reviews)

I made an afternoon appointment and arrived 15 minutes early. When I checked in, I was told by an…read moreolder, round-around-the-middle employee (Sal?) that they "didn't have time" to do the alignment on my vehicle. I was frustrated -- I had just driven 25 miles (about 30 minutes) specifically for this appointment. If a scheduled service can't be honored, customers should be notified before they make the trip. What made it worse was the complete lack of concern or effort to help resolve the situation. I walked out fully intending to call corporate and leave a negative review -- but then something changed. Another employee, Brandon Pascacio, noticed what happened and literally came after me in the parking lot to ask how he could help. I explained that I simply needed the alignment I had scheduled. Brandon asked me to come back inside and assured me they would take care of it. Because of Brandon's professionalism and customer service, Wheel Works ended up earning nearly $1,000 in business from me, including an alignment-for-life package, new tires, and additional repairs. He completely turned the experience around and is the reason this review isn't one star. From my understanding, the employee who initially turned me away was the manager or acting manager. If that's the case, Wheel Works seriously needs to reevaluate who is leading this location. Poor customer service and dismissive attitudes are exactly why businesses lose customers and damage their reputation. Brandon, on the other hand, is the kind of employee who builds loyalty and keeps customers coming back. The only reason this review is four stars instead of one or two is because Brandon stepped in and completely changed the experience. Without him, Wheel Works would have lost both my business and any future recommendations from me. Update: If you're looking for Brandon, he's moved to the San Mateo location on El Camino.

Incompetence a chain store scale!…read more Came in for a tire change. Made appointment. They didn't honor the time, and then they didn't align my wheels. I was told come back the next day... first thing in morning and they didn't honor the appointment AGAIN. Then the guy in charge blamed ME... the customer Run away!

San Carlos Auto Solutions - autorepair - Updated October 2026

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