Just had a first rate experience with Kanata Collision. Rapidly got an estimate for some body work…read morevia insurance. Made an appointment to get the work done that included Kanata Collision having to order some replacement trim. Dropped the car off on the appointed day, and was picked up by Enterprise car rental shuttle to pick up a rental car. Nine days later, just one day more than original estimate, returned the rental, got shuttled back to Kanata Collision to pick up my car. The car was beautifully repaired and also beautifully washed. Since the damage was completely covered by insurance, there was no cost to me.

Fast, friendly, affordable. Hard to beat. Doubt I'll ever look elsewhere for collision services…read more Bob Parkins Stittsville

I used to look at my car and think "its time for replacement... " I got a quote to fix all the…read moredamaged parts. Fender, spoiler, rust spots, loose parts, cracked windshield. Now when I look at my car, I say "What a nice car" Thanks Aleks. nice work for a great price. This was a couple months ago, and every time I look at the car , I think how can I thank Aleks for the body work.

Great results at a great price. When I booked, I was told the work would require 2-3 days. Done in…read moreone. They did some touch-ups elsewhere on the car at no charge. Friendly service.

2nd On or about July 3 my vehicle broke down and I had it towed to Mastertech automotive 3714 Navan…read moreRd Ottawa Ontario K4B1H9. The following week they told me that my alternator needed to be replaced at a cost of $1136.50 with taxes it comes to $1284.25. I then went on YouTube and learned that an older model Nissan's, if the air conditioner compressor is removed, you run the risk of a leakage or damaging the compressor. I then called the Garage and expressed my concerns about my air conditioner compressor to Jonathan. I asked Jonathan to remove the rad fans and the radiator and and do the job that way. He informed me that the Mechanic did not want to do it that way and wants to remove the compressor for my air-conditioning. I really receive my car back on 7 July 2026 and as I drove home, I noticed the air conditioner, getting warmer and warmer. I called the garage and the Mechanic informed me to go in on the following Friday which was 31 July. At that time the Mechanic put a full can of air-conditioning gas into my car and my car began blowing cold air but the closer I came to home the hotter it got . So I called the Mechanic as soon as I got home and he told me to bring it in on Wednesday July 5, 2026. Now during my conversation with Jonathan he guaranteed me that at the end of this process I would have air-conditioning and it would be no issues. The Garage charged me another $226 to inform me that my compressor for my air-conditioning is no longer functioning and that they would repair it for a cost of $1400. Meanwhile, they had my car locked in the garage and I knew they were not gonna give me back my car unless I paid the $226 so I did I would like to know exactly what caused my compressor to fail. I would like to know why you didn't follow my instructions to remove the rad fans and radiator and remove the alternator without touching the compressor to my air conditioning. You decided to do it your way and now the compressor no longer works. I would like you to respond to this letter before I have to take further action. A response is requested. I was guaranteed by Jonathan that when the repair work was done my air conditioner would be operational. It is now not operational and I cannot get into my car when it's hot having a spinal cord injury, which does not allow me to travel in a heated car without the air conditioning, I cannot travel in my own car. If a reply is not received I will be contacting Consumer and Corporate affairs I have already contacted the Better Business Bureau and they are waiting on your response.I will take this to court if necessary !!!

I WILL NOT RECOMMENT THIS MECANIC! Here is my experience:…read moreLast year, I had a brand-new battery installed, which kept dying every week. Due to the frustration that the dealership couldn't find anything wrong after they inspected, I was advised to take my car to a private mechanic. This shop is on my route, so I decided to take my car there for another check. They put in a new starter, but when I picked up my car, I noticed a sound when turning on the key to start the car right there in their parking lot. I went right back to the shop, and I was told to bring the car back for them to check. They did some repairs that seemed to resolve this issue of battery dying frequently. That was in August last year. 2 weeks ago, I took my car to the dealership for a scheduled oil change, and they advised me that a bolt was missing from that new starter and a drive plate due to its damage, which could help with the noise while driving. The rep at the dealership replaced the starter missing upper bolt as a temporary fix, and suggested instead of charging me, to first check with MasterTech, as the new starter installer must have a warranty, if not to bring it back to them for the repair. Luckily, the new starter did have a warranty. MasterTech replaced that starter free but charged me with the same labor of $540 they charged me last august. They also requested to have the car the week of Apryl 13 to 17 and put in a new flex plate, for which I was charged 12hrs of labor at $1620. So, I asked to work from home that week. I called on Wednesday April 15th for a progress on the work, I was told that they received the piece and working on my car, that it should be ready by Friday. At midday on Friday, April 17, I followed up with a call, left a voice message. When I didn't hear back from MasterTech, I made a car rental reservation, so I can have a car for the coming days only to be called before their closing time, so that my car was ready. They sent me a courteousy driver, (which service is welcome, since it was last minute and I didn't expect to get the car anymore). When I arrived at the counter, I was told: "you will notice a noise when you start the car, as the battery is half charged", also we didn't have time to test the car", REALLY? My car was at the shop for the whole week for major work and you released a car without test driving it? I asked if there is any issue found in the car, some questions I ask whenever I drop my car at a mechanic as well. I was told, nothing else. So I get in my car, and see the engine coolant temperature level all the way up in blue color; it didn't concern me, what do I know about mechanic, I drove about 500 meter from MasterTech parking lot on Navan rd, that the blue color changed to red, the temperature display started flashing, and right after the "Engine Overheating Stop safely" sign came up; I just turned from Mer Bleu to Wall rd. I stopped the car, opened the hood per the car manual and called MasterTech, but there was no answer. I managed to return to MasterTech, but it was closed. I managed to drive the car for about 2km back home; I had to stop 2 times while the warning was on. Mr Lube was nearby, so my son took the car there, and took them less than 1 hour to do a radiator flush service, universe longlife coolant, hose clamp, Kleenfo rad flush, as there was no coolant in the reservoir and the radiator appeared empty. THAT FIXED THE ISSUE. On Monday, I had to ask to work from home, as I need to return to MasterTech for explanation and request a refund for their service fee. I spoke to the main mechanic who worked on my car, explained to him what happened, with the pictures of the warning issue. His response: "you didn't bring the car for this issue" "your car is old" (the year of my car is 2014); "I will call you by tomorrow and let you know your decision on the service refund". He didn't call as he said the next day. On Wednesday April 22, I called and spoke to the young man that released the car; he said the main mechanic did not tell you anything about my visit on Monday; and I told him to let him know that I expect the main mechanic to call me back by Friday. On Friday, 24 Apil 2026. The main mechanic William, called to repeat again that "I spoke to counterparts, and they all say this issue is not my responsibility: "your car is old" that he will refund me half the invoice I paid to Mr. Lube( $259.88 for less than 1 hour labor it only took to fix the engine heating issue that he says he was not responsible for). I am no mechanic, but isn't basic mechanic to check for all fluid no matter what issue the car was brought in; and most importantly do a test drive, such as replacing a starter before releasing a car to its owner? And if my car is old as he says, isn't that a reason to check for additional issues when a car is brought in? I told William that I am not accepting his half refund for work done inefficiently and not acknowledging their oversight. DISAPOINTING & UNETHICAL!

While the phone lines can be tricky to get ahold of and will frequently send you over to Campbell…read moreFord. The services Fix Auto Ottawa rendered for me and my spouses car was excellent. We had originally brought it in for an insurance claim and their service was professional, resulting in no issues and a clean fix. Today we brought the car back in for rattling noises and their mechanic there was exstremly kind and generous offering to screw the loose part in free of charge. We could not be more grateful and appreciate their profesionalism. Thank you Fix Auto, while we hope to not need your services anytime soon we know that we can trust your services so thank you.

I really would like to let everyone know that my experience at this FixAuto location was superb…read more The intake/reception person was wonderful to deal with. She was thoroughly knowledgeable and informative while being warm and friendly at the same time . The detailed estimate was done quickly and the cost was very reasonable. I have no hesitation in highly recommending this customer-friendly body shop.

I purchased a car from Mark a few weeks ago. He's great to deal with. This dealership is super…read morefussy abut the condition of the cars they sell on their lot. He was very easy to deal with and I felt was very fair. I'd certainly buy again from this dealership as they go above and beyond for their customers. If you see a car online or on their lot, check it out. Their prices are GOOD and you'll get a decent vehicle! Thanks again

I am so happy with the level of service I received from Mark and Fady. They were helpful and…read moreaccommodated my couple of requests, and most of all, I love my new car! Thanks guys!!

had never been to a speedy automotive location and was pleasantly surprised with the level of…read moreservice from speedy kanata . Alley is the name of the technician that took in our Subaru for some regular maintenance items and an exhaust repair. He took us in immediately and had the car back in 2 days which is fantastic considering the multiple items to address . The car feels and sounds great . This shop will be my go - to moving forward . Thanks Alley and team .

I've been doing business with them for years and never had any issues or concerns. All very…read moreprofessional, helpful and upfront about what needs to be fixed and what doesn't.

They have worked on my car as well as friends vehicles. Everyone is happy. I had stripped lugs on…read moremy BMW because the last place I took my car to used a pneumatic device rather than a torsion bar.They changed the parts bc and fixed it all for me.

Vilbert and his crew are wonderful. I have been given clear and honest information about my car as…read morewell as solid direction for moving forward safely. Much appreciation for this business! 5 stars

This is not an effectively run business. I give it 1 star as the cleaning of my seats was not even…read moredone to a competent standard and had to be repeated. Some of issues are with the owner not knowing where his employees were, and not knowing that his shop was actually closed on Saturdays when I made an appointment, through him personally, for a Saturday appointment. Further, the main entrance to his business left me feeling like I was in a greasy used car lot. Dirty, unkempt, sparse and completely in need of a makeover. The "open" sign was flashing, the business hours sign showed the business was closed on Saturdays and a third sign read "open will be back n 15"...and all that was in place before the employee even arrived. What??!! His employee showed up late, and while I made the appointment to have my seats and floors steamed in the front and back row, I settled on just the front row because I really didn't want to be there. Once the employee arrived, he received three separate phone calls and two of them involved him arguing loudly about him not doing his job and him being upset that his boss was calling everywhere looking for him which caused family members to be concerned. I really didn't need to be aware of all that...unprofessional. Prior to getting my vehicle into the shop, he had been running a vehicle, inside the shop, for about 5 minutes, and fill the customer lounge with exhaust fumes. When he asked me to come and inspect the work, the seats weren't cleaned at all. He said he had done the best he could but shampoo can only do so much. Two things wrong with that; 1) the seats are only dirty...not stained and requiring special attention. 2) I specifically booked this appointment for my vehicle to be steam cleaned...and the employee didn't know that. And it seriously does not help the company image that the workshop area looks like it was hit by an earthquake. Seriously in need of a competent manager. In the end I had to haggle over the bill. I was quoted one price for steam cleaning all seats and floors, he shampooed the front and then had to steam them as I requested, and was only willing to knock off $10. Him not knowing his task and having to work harder is hardly my fault. $10 off...not likely. This lead to him calling the owner and engaging in another displeasing conversation. Nothing will bring me back to this business.

I'll start by saying that I don't think I have ever had such great service from an auto shop of any…read moresort than I got with Jas Auto Spa. I took my car here for some rust repair/proofing as well as a bit of cosmetic damage repair. Not only did they repair the damage better than I could have expected but the rust repair work was second to none, plus they cleaned out the interior really well. My old car feels a few years (and about 30,000 KM younger)! Not only was the work quality superb but the quality of service was also excellent. Jas, the owner is a really calm and friendly gentleman while the person who did the work, RT was really nice. He was so enthusiastic about his work, RT loves cars and loves giving them some TLC that they sometimes need. I don't think I have ever had someone show me some rust repair work with so much pride and enthusiasm! If he was that excited by my decidedly average 10 year old car, I can only imagine how excited he is about working on cars that are actually nice. The pricing was also excellent for the quality of the work he does. My girlfriend took the car in and did not feel pressured or intimidated. Jas said that as the father of three girls, he understands how some shops make women feel intimidated so he wants to make sure that everyone feels at ease when they take their vehicles to him. It's also a really nice touch that he gives opportunities to people with disabilities to work at his shop. All in all I highly recommend Jas Auto Spa!