A condescending, rude and sexist man at the front desk. I went in to get a few minor repairs quoted…read morewhen I asked a few basic questions the man became really defensive and told me if I was going to be high maintenance he didn't need to bother with my business (he even did to impersonate me). He spoke to me this way in front of another customer, and it was embarrassing. I wrote them a note afterwards to tell the owner I had a negative experience, and they never responded. I guess they're ok with this behaviour or he is the owner. Anyways, I would not recommend wasting your time going there for a quote, especially if you are a woman.

I brought my vehicle in to have a dent removed and the area refinished. It looks like there was…read morenever any damage there; they really did a great job!

had never been to a speedy automotive location and was pleasantly surprised with the level of…read moreservice from speedy kanata . Alley is the name of the technician that took in our Subaru for some regular maintenance items and an exhaust repair. He took us in immediately and had the car back in 2 days which is fantastic considering the multiple items to address . The car feels and sounds great . This shop will be my go - to moving forward . Thanks Alley and team .

I've been doing business with them for years and never had any issues or concerns. All very…read moreprofessional, helpful and upfront about what needs to be fixed and what doesn't.

I purchased a car from Mark a few weeks ago. He's great to deal with. This dealership is super…read morefussy abut the condition of the cars they sell on their lot. He was very easy to deal with and I felt was very fair. I'd certainly buy again from this dealership as they go above and beyond for their customers. If you see a car online or on their lot, check it out. Their prices are GOOD and you'll get a decent vehicle! Thanks again

I am so happy with the level of service I received from Mark and Fady. They were helpful and…read moreaccommodated my couple of requests, and most of all, I love my new car! Thanks guys!!

The Short Version: Very busy auto shop, but courteous,…read morepatient, and did a great job. The Long Version: I'm a bit hesitant to write this review, because I don't want them to be busier than they already are so I can get a quicker appointment the next time I need them, lol. But I need to give credit where credit is due and these guys are 5 stars all the way. My 12 year old car was making some rattling noises when I drove over bumps or uneven road. Takaki Auto had excellent reviews on many different platforms, and combing through them they seemed like legit reviews. They also came highly recommended on several chat forums. They are also close to my house and specialize in Japanese vehicles, which mine is. When I called for an appointment, I described my issue and they told me the plan of what they were going to check. They were booking about a month out. I dropped off my car on my appointment date and was able to rent a loaner car. They ended up keeping my car over the weekend because they weren't able to finish the work on the Friday that I dropped it off, but I was ok with that since I had the loaner. Hiroshi called me and explained the situation after they diagnosed what was wrong. They had already gone ahead and replaced a stabilizer link because I had given pre-authorization for certain repairs, if required, but further repairs were needed so he had to talk with me. He gave me some options (like just replacing the bushings instead of the entire controller arms). And advised me it wasn't urgent to fix, but explained some possible consequences of delaying the fix (like uneven tire wear and the sound could mask other more critical sounds if something else were to go wrong). He was very patient with me as I know very little about cars. In the end I didn't want to delay the repairs and I had them replace the 2 control arms for me. They texted me when my car was ready and sent me the detailed invoice. Pickup went smoothly and they fixed the problem. My car no longer made the rattling sound when I drove over bumps and the car seemed to drive smoother. I found the price reasonable and I was very happy with the customer service. Oh, let me tell you about the loaner car, it was like over 20 years old with over 300,000 km on it, yet still drove well. I feel this in itself is a testament to their skills, lol. I am glad to have found an auto shop that I like. My dad does all the basic maintenance stuff for me like oil changes, changing my tires and he can even change brake pads and spark plugs, but the more complicated stuff I need to take to professionals. That will likely be Takaki for me going forward. Review #216 (2025)

I love going there. They have a loaner car that is so affordable. You don't have to worry about…read moregoing to your daily transport while your car is being fix.

This is not an effectively run business. I give it 1 star as the cleaning of my seats was not even…read moredone to a competent standard and had to be repeated. Some of issues are with the owner not knowing where his employees were, and not knowing that his shop was actually closed on Saturdays when I made an appointment, through him personally, for a Saturday appointment. Further, the main entrance to his business left me feeling like I was in a greasy used car lot. Dirty, unkempt, sparse and completely in need of a makeover. The "open" sign was flashing, the business hours sign showed the business was closed on Saturdays and a third sign read "open will be back n 15"...and all that was in place before the employee even arrived. What??!! His employee showed up late, and while I made the appointment to have my seats and floors steamed in the front and back row, I settled on just the front row because I really didn't want to be there. Once the employee arrived, he received three separate phone calls and two of them involved him arguing loudly about him not doing his job and him being upset that his boss was calling everywhere looking for him which caused family members to be concerned. I really didn't need to be aware of all that...unprofessional. Prior to getting my vehicle into the shop, he had been running a vehicle, inside the shop, for about 5 minutes, and fill the customer lounge with exhaust fumes. When he asked me to come and inspect the work, the seats weren't cleaned at all. He said he had done the best he could but shampoo can only do so much. Two things wrong with that; 1) the seats are only dirty...not stained and requiring special attention. 2) I specifically booked this appointment for my vehicle to be steam cleaned...and the employee didn't know that. And it seriously does not help the company image that the workshop area looks like it was hit by an earthquake. Seriously in need of a competent manager. In the end I had to haggle over the bill. I was quoted one price for steam cleaning all seats and floors, he shampooed the front and then had to steam them as I requested, and was only willing to knock off $10. Him not knowing his task and having to work harder is hardly my fault. $10 off...not likely. This lead to him calling the owner and engaging in another displeasing conversation. Nothing will bring me back to this business.

I'll start by saying that I don't think I have ever had such great service from an auto shop of any…read moresort than I got with Jas Auto Spa. I took my car here for some rust repair/proofing as well as a bit of cosmetic damage repair. Not only did they repair the damage better than I could have expected but the rust repair work was second to none, plus they cleaned out the interior really well. My old car feels a few years (and about 30,000 KM younger)! Not only was the work quality superb but the quality of service was also excellent. Jas, the owner is a really calm and friendly gentleman while the person who did the work, RT was really nice. He was so enthusiastic about his work, RT loves cars and loves giving them some TLC that they sometimes need. I don't think I have ever had someone show me some rust repair work with so much pride and enthusiasm! If he was that excited by my decidedly average 10 year old car, I can only imagine how excited he is about working on cars that are actually nice. The pricing was also excellent for the quality of the work he does. My girlfriend took the car in and did not feel pressured or intimidated. Jas said that as the father of three girls, he understands how some shops make women feel intimidated so he wants to make sure that everyone feels at ease when they take their vehicles to him. It's also a really nice touch that he gives opportunities to people with disabilities to work at his shop. All in all I highly recommend Jas Auto Spa!

I and other family members have be going to Scotty's Auto Body for many years. The reason can be…read moresummed up very simply, EXCELLENT WORKMANSHIP, REASONABLE COST AND HONEST AND FRIENDLY SERVICE. Remarkably, I don't know anyone who has had their vehicle(s) repaired by them who did not feel completely satisfied with their service. i have and will continue recommending them to others. Scotty's Auto Body deserves special recognition for standing out amongst its competitors. Allan Cracower

4RUNNER passenger door rebuild required (rust). Amazing job every which way... Looks like factory…read more Very very happy. Great price. m2

They have worked on my car as well as friends vehicles. Everyone is happy. I had stripped lugs on…read moremy BMW because the last place I took my car to used a pneumatic device rather than a torsion bar.They changed the parts bc and fixed it all for me.

Vilbert and his crew are wonderful. I have been given clear and honest information about my car as…read morewell as solid direction for moving forward safely. Much appreciation for this business! 5 stars

The definition of a professional is doing the job right from the first time…read more I recently had my 2015 ford fusion rustproofed at Oil shield at 4500 Bank street, (Ottawa south). Last week, I was kind of frustrated when my mechanic showed me the missed areas that were not treated or rustproofed. When opening the hood, above the wheel wells, the areas were only sprayed on top but not completely. The trunk was also sprayed at the bottom but the trunk was not fully sprayed. I found that the money I paid was a waste. I wanted to rustproof the car in the summer to let the oil work its way in hot weather, I will go somewhere else and rustproof the car again before the winter. I don't think it's worth going back even for free. I do not recommend the place.

Just had my truck sprayed. The customer service exceeded my expectations. Super friendly and a very…read morethrough job. Not one of these places where you stand behind a well and hope for the best. You can stand right there and ask any questions etc as they are doing the job much appreciated.