We did a lot of research for an Auto Body Repair shop prior to taking our car in for bodywork. Based on the numerous 5-star reviews on Google, we ended up taking our 2022 Acura RDX to John Reyes at CarStar Bass Collision in December 2023. John Reyes was fantastic to work with from our first meeting to our last. Our 2022 Acura RDX was like brand new and was involved in a very bizarre accident sitting in a relative's carport. John Reyes was very understanding and super responsive throughout the entire process. He always kept us up to date on the status of our vehicle. Upon picking up our repaired vehicle, I was very impressed with the amount of detail afforded us (by CarStar) - the car looked better than new (...and I'm very picky). I can say that the entire team went above and beyond what was expected. I'll have to say that working with John Reyes at CarStar Bass Collision was the most wonderful customer service I have experienced while living here in Houston TX. It is so rare to receive customer service at such a high standard that I felt the need to write a review so others would know. We highly recommend John Reyes and CarStar Bass Collision. Give them a try; I know you will be very happy and satisfied. read more